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Hilton Guatemala City

4.5 star property
Luxury hotel with a fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Hilton Guatemala City

Garden
Aerial view
Bar (on property)
Exterior
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Pet friendly
  • Parking available
  • Breakfast available
  • Parking included

Explore the area

View in a map
Km. 9.5 CA 1 East, Santa Catarina Pinula, Guatemala, 01015
  • Place, Oakland Mall
    ‪5 min drive‬
  • Place, U.S. Embassy in Guatemala
    ‪6 min drive‬
  • Place, Paseo Cayala
    ‪6 min drive‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪8 min drive‬

Room options

Deluxe Executive King Room

  • Sleeps 2

View all photos for Deluxe Two Queen Room

Interior

Deluxe Two Queen Room

  • Sleeps 3

View all photos for Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed

9.2 out of 10
Wonderful
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Smart TV

Deluxe Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 1 King Bed

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Smart TV

Junior Suite, 1 King Bed

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Smart TV

Room, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Patio

Room, 1 King Bed, Patio | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Patio

  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | Smart TV

Suite, 1 Bedroom

  • 377 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds, Patio

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds, Patio

8.0 out of 10
Very good
(2 reviews)
  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Executive Room, 2 Queen Beds

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Executive Room, 2 Queen Beds

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Patio

Smart TV

Room, 2 Queen Beds, Patio

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Queen Beds (Executive)

Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room, 2 Queen Beds (Executive)

  • 323 sq ft
  • Sleeps 3
  • 2 Queen Beds

2 Queen Beds, Executive Floor

  • Sleeps 3

Executive King Room

  • Sleeps 2

Deluxe Two Queen Room with Patio

  • Sleeps 3

Deluxe Executive Two Queen Room

  • Sleeps 3

View all photos for Two Queen Room

Interior

Two Queen Room

  • Sleeps 3

View all photos for King Room

Interior

King Room

  • Sleeps 2

View all photos for Two Queen Room with Patio

Interior

Two Queen Room with Patio

  • Sleeps 3

King Room with Patio

  • Sleeps 2

One Bedroom Suite

  • Sleeps 2

View all photos for Deluxe King Room

Interior

Deluxe King Room

  • Sleeps 2

Accessible King Room

  • Sleeps 2

View all photos for Junior Suite

Interior

Junior Suite

  • Sleeps 2

View all photos for Corner King Room

Interior

Corner King Room

  • Sleeps 2

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Exterior

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About the neighborhood

Santa Catarina Pinula

Located within 2 miles (3 km) of Centro Comercial Pradera, Hilton Guatemala City is within 3 miles (5 km) of Zona Pradera. This 4.5-star hotel has 130 guestrooms and offers an outdoor pool, free self parking, and a gym.

What's nearby

  • Oakland Mall - 5 min drive - 2.6 miles
  • Embassy of Mexico in Guatemala - 6 min drive - 3.5 miles
  • La Aurora Zoo - 6 min drive - 3.7 miles
  • U.S. Embassy in Guatemala - 6 min drive - 3.7 miles
  • Paseo Cayala - 6 min drive - 2.7 miles

Getting around

  • La Aurora Intl. Airport (GUA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬20 min walk
  • ‪Diacá - ‬7 min drive
  • ‪El Rincón del Loto - ‬6 min drive
  • ‪Café Barista - ‬4 min drive
  • ‪San Martin Plaza Madero Proceres - ‬4 min drive

About this property

Hilton Guatemala City

Luxury hotel with a fitness center and a 24-hour front desk
Guests of Hilton Guatemala City have access to an outdoor pool, a gym, and WiFi in public areas. If you drive, take advantage of free parking. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include conference space, a business center, and laundry facilities.
Guests can expect WiFi, wired internet, and Smart TVs with cable channels. Bathrooms offer hair dryers and bathrobes, and Select Comfort beds with Egyptian cotton sheets and pillow menus ensure a restful night. Other standard amenities include sitting areas, coffee makers, and laptop-compatible safes.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

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Dec 2 - Dec 3
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: WiFi (USD 10 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (USD 10 per day); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 17 to 20 for adults and USD 17 to 20 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante Las Ventanas

Things to do

  • Gym
  • Outdoor pool
  • Piano

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 49,729 square feet of conference space
  • Business center

Outdoors

  • Garden

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Area rugs in room
  • Assistive listening devices
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Magnifying mirror
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • Built in 1995
  • Colonial architecture
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • This property welcomes pets for USD 50 per pet, per night
  • Dogs and cats only
  • 1 total (20 lbs is the maximum weight per pet)
  • Certain rooms only, restrictions apply
  • Guests can request a pet-friendly room by contacting the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for USD 20 per night

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately USD 17 to 20 for adults, and USD 17 to 20 for children
  • Fee for in-room wireless internet: USD 10 per night (rates may vary)
  • Fee for in-room wired internet: USD 10 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 10 per day (rates may vary)
  • Fee for wired internet in public areas: USD 10 per day (rates may vary)
  • Valet parking fee: USD 10 per day
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Long-term renters welcome.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Guatemala Hotel Vista Real
Guatemala Vista Real
Guatemala Vista Real Hotel
Hotel Real Guatemala
Hotel Vista Real
Hotel Vista Real Guatemala
Vista Guatemala
Vista Real
Vista Real Guatemala
Vista Real Hotel
Hotel Vista Real Guatemala City
Hotel Vista Real Guatemala Guatemala City
Hilton Guatemala City Hotel
Hilton Guatemala City

Frequently asked questions

Are free cancellation options available at Hilton Guatemala City?

Hilton Guatemala City offers free cancellation on some room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Hilton Guatemala City?

As of Nov 2, 2025, prices found for a 1-night stay for 2 adults at Hilton Guatemala City on Nov 23, 2025 start from $145.14, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do close to Hilton Guatemala City?

This hotel is located in Santa Catarina Pinula, close to Paseo Cayala and La Aurora Zoo. You'll also find Oakland Mall and Plaza Fontabella Shopping Center within a short drive.

Will I be able to park at Hilton Guatemala City?

Yes, self parking is offered for free at the hotel. Valet parking is available for USD 10 per day. Accessible parking is also available for guests.

Does Hilton Guatemala City include a casino on the premises?

No, Hilton Guatemala City doesn't have a casino.

Is there an indoor pool at Hilton Guatemala City?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hilton Guatemala City good for couples?

This boutique hotel offers many amenities for couples, including in-room massages as well as an outdoor pool and a bar.

Are there hot tubs at Hilton Guatemala City?

No, there isn't a spa tub at this hotel.

Does Hilton Guatemala City have a restaurant with a breakfast menu?

Yes, Hilton Guatemala City serves buffet breakfast for a surcharge each morning at Restaurante Las Ventanas.

Does Hilton Guatemala City allow pets to stay for free?

Although they can't stay for free, cats and dogs are welcome at Hilton Guatemala City for a fee of USD 50 per pet, per night.

Are there connecting rooms at Hilton Guatemala City?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hilton Guatemala City?

The closest major airport to Hilton Guatemala City is La Aurora Intl. Airport (GUA), which is 6.2 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Hilton Guatemala City?

Yes, some guestrooms at this hotel offer either a balcony or a patio where guests can enjoy garden views.

Does Hilton Guatemala City have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Hilton Guatemala City.

Hilton Guatemala City Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 420 out of 676 reviews
Rating 8 - Good. 122 out of 676 reviews
Rating 6 - Okay. 65 out of 676 reviews
Rating 4 - Poor. 42 out of 676 reviews
Rating 2 - Terrible. 27 out of 676 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Giovanni

Stayed 2 nights in Jul 2025

10/10 Excellent

Giovanni

Stayed 3 nights in Jul 2025

10/10 Excellent

ingrid

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

4/10 Poor

Shardai

Disliked: Cleanliness, staff & service, property conditions & facilities
Hotel smelled very bad
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Stayed 5 nights in Jun 2025

6/10 Okay

Karlton

Traveled with group, Traveled with family
Liked: Cleanliness, room comfort
I was disappointed with my experience. I paid for a room with two queen beds, but we were placed in a room with one king bed instead. The front desk said the reservation only showed one adult, though I’m not sure if the app asked for that information or not, either way, the booking clearly stated two queen beds. They tried to resolve the issue by bringing in a rollaway bed, but that wasn’t what I paid for 😒
Stayed 4 nights in Jun 2025

10/10 Excellent

Jessica Gallo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent customer service. Very clean and great location
Stayed 3 nights in May 2025

10/10 Excellent

Gloria, North Hollywood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All gravy
Stayed 1 night in Jun 2025

4/10 Poor

T. S.

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
My wife and I were lounging at the pool and my wife caught some guy behind a tree snapping photos of her. He ran and hid inside the bathroom and locked the door. I was banging on the door, then told an employee what happened using google translate. The employee said he would take care of it, then we heard NOTHING else about it and no one bothered to contact us. Made my wife and I feel so good n safe and gross.
Stayed 2 nights in May 2025

10/10 Excellent

RYAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Alex

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a very safe and mostly quiet property away outside of the city. While we were next to a busy street, we were still within a safe zone. Not walkable, and you must have private transportation, overall it was a nice experience.
Stayed 4 nights in Apr 2025

4/10 Poor

josie

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Place needed major updating … although clean had a smell that we couldn’t place… like water damage covered up by air freshener. Coffee shop on sight didn’t open until after 8am… Bar was small and not well supplied. Everything was a cab ride away nothing within walking distance.
Stayed 1 night in Apr 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service! Every detail was perfect, and the staff went above and beyond to make our stay special. Highly recommend!
Stayed 2 nights in Apr 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 1 night in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service
Stayed 1 night in Apr 2025

10/10 Excellent

Giovanni

Stayed 2 nights in Mar 2025

10/10 Excellent

Carmela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No me gustó la comida
Stayed 3 nights in Mar 2025

10/10 Excellent

Lesbia, Monroe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful start to our honeymoon ❤️
Stayed 2 nights in Mar 2025

10/10 Excellent

Lorena

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Elbia

Traveled with family
Stayed 1 night in Mar 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The architecture and the atmosphere of the property is incredible, the comfort is really very pleasant. However, the staff in charge seems to be not very happy in their work and show a lot of lack of knowledge in their routine tasks. I definitely recommend the property but you have to improve a lot in customer service or improve training
Stayed 2 nights in Feb 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

martha, kansas city

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean
Stayed 1 night in Jan 2025

10/10 Excellent

marichu

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lindas instalaciones Excelente servicio
Stayed 1 night in Jan 2025

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