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Guangzhou Marriott Hotel Tianhe

5.0 out of 5.0

Recent guest reviews

I regularly travel all over China and have stayed at countless 5 star Hotels. I use the gym & pool facilities as well as the Executive Lounges and inspect the rooms thoroughly. So many of the 5 star Hotels have great rooms, breakfasts, facilities etc., so the difference often times is the service from the staff. These folks really go the extra mile in that area. I stayed 8 days and many of the staff knew my name and were just super friendly. I tested their housekeeping, gym staff, front desk and restaurant staff with various tasks and each time they came through with flying colors. It's important to note that the great majority of the top Hotels in Guangzhou do NOT have indoor swimming pools. Almost none have them with a working sauna, steam room and Jacuzzi to boot! Their Executive Lounge also was very popular as they had real food and one could have a complete dinner rather than just some hors d'oeuvres and small, cute looking cakes or pies. So in summary, when you compare the price paid versus the luxury, great service and facilities, this Marriott comes out on top! There are just a couple of other Hotels with all the facilities like this and they were considerably more money!! It also happens to be right next to the subway as well as shopping malls right downstairs and a sports park and stadium across the street. A 65 lane Bowling alley also across the street.

It’s been a long time since my last review. This is mainly because I become a loyal Marriott hotel guest and booked my stays on the Marriott chain. This time I stayed at the Marriott Tianhe instead of my usual Marriott China Hotel as my wife wanted to be where the shopping malls are located. As an platinum member, I have the privilege of taking my breakfast at their executive lounge. What a disappointment - no oatmeal. More the staff there just do not take interest in their job. On my way back to the room, another room guest remarked the same. We all agreed that the next time it will be back to the old but trusty China Hotel. One other thing that was a relegation. The partition to the next room I stayed maybe be wafer thin. I could hear the guest next to my room talking loudly over the phone as if on a table next in a busy restaurant. I brought this up and I think one of the manager came and listened. He asked me if I wanted to change room. As I am there for only two nights, I said to wait if the guest talked late into the night. Fortunately no. Other than these, the checkin was perfect and the rest of my stay was good. But, I will choose the China Hotel for my trip to GZ - even though dated.

The “ One Method” as I see this Guangzhou Marriott Hotel Tianhe is alive and thriving here!!’ The One is the sum of all the great talent assembled ; trained and forged to provided “ that One special experience.” The One is what we all seek and that is to be known ,treated with care, kindness and respect and we in turn do the same with those that are there for us. 2. I’ve been realized Guangzhou Marriott Hotel Tianhe is really a five star hotel because of the people that are focused on you being the special “The One” 3. Inspiring surroundings of a few great shopping malls "Tee Mall(天河城)","Grandbuy Mall(广百百货)", "Grandview Mall(正佳广场)“,"Taiku Mall(太古汇)" etc. 4. To be honest it was really good pre-celebratation of my birthday at Guangzhou Marriott Hotel Tianhe for the very first time. I wanna thank to Mr. John Ou(Guest Service Manager), Mr. David Ou(Guest Service Manager), Mr. Alex L(Guest Service Manager) Mr. Lee L for the pre-arrangement. 5. Cuisines at City Bistro are exceedingly tasty, especially two cuisines I selected are Spicy Vegetable Curry and Spicy Crispy Capelins(香脆多春鱼) along with plain Yogurt much more tasty. During my stay at this time I was having all-inclusive dining at City Bistro on 5th floor. I wanna thank to Ms Jodie Lin(Restaurant Manager, City Bistro), Jennifer Chen(Restaurant Manager, City Bistro) Alexander Chen(My younger sister at City Bistro), Orchid Huang(My younger sister at City Bistro) for assisting me “The One” at Guangzhou Marriott Hotel Tianhe that is indeed so special I’ve gotten from you 6. This was my first ever executive room at any hotel like Guangzhou Marriott Tianhe on the highest floor(22nd Hotel). I wanna thank to Josephine Tan(Executive Lounge manager) and other associates for assisting me “The One” while I was there at Executive Lounge.

Stayed in this hotel for 4 nights in July 2018. The hotel location was not bad, close to subway and a new shopping centre. There seemed quite a few restaurants nearby, we tried one but not impressed. We arrived late and tired. The check in was fast and attentive, the room was clean and the bed was comfortable. We had a very good first night sleep in China. So the first impression of the hotel was good. We had breakfasts in the hotel every day, and it was very good. We had our best rice rolls there, freshly made to order. After an initial confusion, English was limited somehow, we got our morning coffee right and enjoyed it everyday. Do not order Latte, but Cappuccino. Somehow they could not get Latte right to our liking. We also had dinner in the hotel one night. It was expensive but very good. Overall we liked the hotel, and I would recommend it to anyone who goes to Guangzhou.

This is a good solid hotel - luxurious and new enough but not too expensive. Some nearer the opera house like the Four Seasons and Ritz Carlton are more scenically located and have sights nearby, but the Marriott is good for shopping and dining. Rooms: Comfortable beds - good aircon. One problem King beds are small than average for King beds. The standard rooms are a bit cramped if you have to put an extra bed. Also if one books a room with an extra bed they should have it ready before you check in. Just have some triples ready in case. A window between bath and bedroom means you might wake up the other guest if you turn on the light in the bathroom at night. Strange new custom of Marriott having small bottles of hand wash. Should just have a refillable pump dispenser instead. Not enough bottled water provided. Should be 2 per guest instead of 2 per room. The curtains need to be velcroed to the walls on either side because a lot of light comes in while sleeping. Some rooms have a glass panel blocking the sides of the window so you can't even push the curtains closer to the wall. Dining: Man Ho - fine if a bit pricey compared to outside restaurants. Location: Good for shopping and restaurants. Grandview Shopping Mall next door - lots of restaurants and shops - mid range not too posh but practical. Across the street a posher mall Parc Central that's mostly below street level. Then beyond that another huge mall Tee Mall. Access: Sometimes the traffic is heavy and gridlocked around the hotel. Beware when planning to get any to and from the hotel. Know the Chinese name well - WAN HAO JIU DIAN TIANHE.

Amazing stay ,This time we choose to stay in executive suite and it's real five star feeling in china after long time . Right from check in and in room comfort also all the staff at breakfast as well as executive lounge at 20th floor ,indoor heated pool ,The hotel location is perfect surrounded by all the international brand outlets of fashion wearing,eateries ,Apple ,Porsche .This is the place to stay in Guangzhou as I am regular to Guangzhou from last 15years and found this hotel till the best in Guangzhou .thanks Marriot Tianhe

Very nice room, great service and diverse breakfast buffet. English speaking Concierge. Just steps away from Parc Central shopping center with APPLE, TESLA and PORSCHE stores as well as many other favorites and tons of restaurants. Safe, clean, entertaining location.

A great hotel. Check-in at front of the desk on fifth floor. The Lounge is really comfortable and they served great food there, the staff is very enthusiastic and kindly.  And the room is nice, clean and well equipped.  Like here so much.

The team at the executive lounge is the best of any Marriott. They always go out of their way to make us feel special. We are loyal Marriott members because of employees like Josephine, Felix, Kobe and Penny. Great job !!!!

Very nice room. Location was central with many options for food outside of property. Starbucks in hotel was good as we do not do breakfast option. The bed was very comfortable,We would stay here again.

No 228 Tianhe Road Tianhe Dis Guangzhou Guangdong

Hotel highlights

  • Free wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Tianhe, Guangzhou Marriott Hotel Tianhe is adjacent to Grand View Plaza and within a 10-minute stroll of Tee Mall. This 5-star hotel has 310 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free self parking. It's in central Guangzhou and also close to Canton Fair Complex and Zhongtian Shopping Mall.


Dining

Enjoy dining at Man Ho, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guangzhou Marriott Hotel Tianhe's 310 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guangzhou Marriott Hotel Tianhe features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 738 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Executive Room, Business Lounge Access

King 1 | Full 2 | Sleeps 3

Premier Room, City View

Full 2 | King 1 | Sleeps 3

Premier Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Executive Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 721 reviews