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Guangzhou Marriott Hotel Tianhe

5.0 out of 5.0

Recent guest reviews

local cant speak english . but foreign people who frequently visit there can really give a hand. i went there solo just to tour the place walk in the street but clothes in the street and it was really nice. things that you dont normally does really look wow though🙈 the room is huge and the bathroom the housekeeping are also attentive with what i need👍🏻 the ammenitiesit has big pool.. gym and salon. typical for 5star hotel👍🏻 the breakfast buffet love it😍😍

This hotel is in a wonderful area of Guangzhou. We were there finalizing our adoption so it was great to have so much to walk to since we were there for so ling. There's 4 malls within walking distance and the aquarium next door is off the hook amazing. The supermarket is very close which was great. The rooms are very clean and the breakfast is really great (a bit pricey though 😬.) For families with small children, the comforters are white and our 2 year olds accidentally spilled some juice on it and cost $150 US dollars!!!! so be careful if you have children. It was our fault, but that was a total bummer to be charged THAT much after we've had to spend so much with our adoption, but oh well. Is what it is. Just don't let the kids eat or drink on the bed (I know, difficult if you're there for 7 days.) The staff were very friendly. You can exchange money in the lobby (MOST of the time anyway. Once we got someone who wouldn't do it and we had to go down to another floor and use a money exchange machine which was odd. Maybe she didn't know how, who knows.) In any case, it's a very nice hotel in a GREAT location. Lots to explore around it.

The Marriott Hotel Tianhe located at the new center of Guangzhou, very closed to Grandby Shopping Mall and the newest modern shopping plaza - Parc Central... Apple Store is nearby too. The breakfast buffet is top, the swimming pool is really big and clean, I was very enjoying... The staffs are very kind and helpful, they talk with you a lot, so that they can know more details of your needs.

Marriott Tianhe is well located near to shopping malls, good restaurants and underground metro. It is also near to Apple Store and Tesla showroom, convenient to check out the latest products. Check-in is on 5th floor (or Club Floor).

Enjoyed two-nights stay at Marriott, excellent location for shopping and eating, and very convenient to take airport shuttle bus from the Grandview Mall to Tianhe Airport, be aware of time table as the service hour ending very early. We stayed at the club floor, the food, wine and staff service at the lounge was good. There are many gourmet choice nearby so we didn't try the restaurant on-site, prefer to explore the real local Guangzhou cusine. Comfortable bedroom and spacious bathroom. Most unforgetable memory was the service of friendly bell boy and concierge staff, they were very friendly, willing to help with genuine greeting.

Nice rooms and good breakfast, good gym, fine pool, overall a good hotel, conveniently located, can also provide free wi-fi 24/7. Staffs are okay and helpful. Nearby places are enjoyable for walking and few shopping options are available as well.

This hotel has an excellent location which is next door to a major shopping mall. The reception desk is on the 5th floor where check-in was friendly and efficient. The metro is only about a 5-10 min walk from the hotel and accessible from the mall. The service throughout the hotel was excellent and very helpful. The concierge desk on the 1st floor was very helpful with sightseeing ideas, transportation choices and helping track a package delivery. A special compliment to Ronald and David at the concierge desk. The executive lounge was spacious with excellent service, food and drink selections. The rooms were modern, spacious and clean. The hotel has a free shuttle to the train station if you are taking the train to Hong Kong. I would highly recommend this hotel and would stay here again when I visit Guangzhou.

I have high expectations of Marriott chain of hotels after experienced excellent service provided by courtyard Marriott Hangzhou. But the services offered during my stay here falls below average. As most of the staffs are inexperienced or interns sent from schools for training! Offered wrong information about breakfast rate for member and didn't cater for amenities requested for from Marriott mobile apps! I have to personally request from their housekeepers. The hotel room is aging as can be seen from marble chipping off and mirror with tarnished black spots! Time for a refurbishment!

Our room is large with two double beds. The beds are very comfortable. The bathroom is also very spacious and the walk-in rain shower is very nice. The breakfast buffet has a lot of variety (both Western and Chinese foods are available) and of very good quality. We ate there every morning during our stay in Guangzhou. The hotel is very clean and overall very quiet (at least on our floor). We arrived in Guangzhou via rail from Hong Kong and the hotel is only one stop away from the Guangzhou East train station (subway line 1) which makes getting in and out of the city very convenient for us. It also makes travelling around the city by subway very convenient also.

The people are the best...from the concierge to the front desk to everyone that helped us....the best staff of any hotel that we have stayed at anywhere. The rooms are great, the staff at the executive lounge are friendly and helpful and the vies are beautiful. Good restaurants and great bar. I will stay her on every visit to this city.

No 228 Tianhe Road Tianhe Dis Guangzhou Guangdong

Hotel highlights

  • Free wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Tianhe, Guangzhou Marriott Hotel Tianhe is within a mile (2 km) of sights such as Tianhe Stadium and Waterscape Falls In East Station Plaza. This 5-star hotel has 310 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free self parking. It's in central Guangzhou and also close to Canton Fair Complex and Liyuan Light Science Museum.


Dining

Enjoy dining at Man Ho, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.


Rooms

Guangzhou Marriott Hotel Tianhe's 310 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guangzhou Marriott Hotel Tianhe features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 738 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Executive Room, Business Lounge Access

King 1 | Full 2 | Sleeps 3

Premier Room, City View

King 1 | Full 2 | Sleeps 3

Premier Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Executive Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86% of guests recommend this hotel

Total of 539 reviews