Guangzhou Marriott Hotel Tianhe5.0 out of 5.0
Recent guest reviews
Stayed here for phase 1 of Canton Fair. Great staff in the executive lounge with special thanks to Josephine Tan on of the mangers. This hotel is a great place to use as home base during the Fair. The rooms and hotel are clean and in great shape and all of the staff is super friendly. I'll be back for sure!
I have done a bit of travelling but have never found a better reception. The staff here are fantastic and made this stay a pleasure ( special thanks to Carole for her help with the airlines) The rooms here are spotless , roomy and classy. The bar on 5 is nice, good staff and relaxing. Good location in the business district with plenty of restaurants and shops close by . High recommendation for this place
I stay at this property every time I'm in Guangzhou. Over the last couple trips I'd noticed a reduction in the level of service; it wasn't off putting simply noticeable. The last time I was here I noticed the cultural practice of handing things to/from with two hands had disappeared. This time I see all the outstanding service aspects and considerations have returned. Truly outstanding service, facilities and amenities. Very well done.
Been in Guangzhou my home town for a short one week visit. Stayed in tianhe Marriott hotel for the 4 nights in the heart of the city! Amazing atmosphere, excellent service and unbelievable convenience location! Our room with view of the busiest Guangzhou city, waking up with wonderful breakfast! Unforgettable experience thanks Marriott Guangzhou !
The staffs were very attentive, facilities in the room were fantastic. Room is big with an amazing view. I had a very great time there! Special thanks to David Ou & his GSM team, really helpful with great service. Couldn't ask for more!
Was thoroughly impressed with the service here - from Front Desk staff to Conceirge everyone were helpful and made us feel welcome. The room was spacious and we were very impressed with everything - except the wardrobe had some kind of stuffy smell - maybe it hadn't been opened for a while. But overall it was a very enjoyable experience and I would love to be back again.
The hotel is great, from the street in doesn't look that impressive but once you step inside is pure luxury, from the lavish buffet breakfast to the great rooms. The staff is great specially the concierge, Mr. Ahmed whose inherent enthusiasm and great attention helped us to have a great time. Hope we can go back.
Stayed here for 6 nights April 15th to 21st. This had to be the most customer friendly Marriott I have ever stayed at. Everyone from the cleaners in the hallway to the managers greet you with a smile. I was very impressed with the positive attitude at this hotel. The greatest asset of this hotel is clearly it's friendly staff. Check In: Got out of the cab and someone was there to greet me and unload my suitcase. Was taken to the elevator to the 5th floor for check in. As an elite member I was upgraded to a suite, front desk was super nice. Walked me to the elevator and sent me off to the suite. She followed up with a phone call to make sure everything was ok. Room: Had a welcome letter waiting for me. The Suite was very nice, a bit too big for just one person. The floor to ceiling windows from end to end wall with an amazing view of the city was certainly very nice. Rooms were clean. Huge master washroom. Guest washroom also nice. Location: Good location, walking distance to malls, restaurants. Lounge: Had access to the executive lounge. Well staffed, decent selection. Though some of the food was not as tasty as accustomed. Restaurant of 5th floor: Only had breakfast here, good omelettes. Coffee wasn't as strong as I like it. Go to Starbucks on the ground floor. Gym: Used the gym on few occasions, was adequate with free weights and life fitness machines. Transport to Canton Fair: Very organized, good buses, no issues.. never had to wait. At the end of day they greet you with cold bottles of water on your way back to hotel. Checkout: Very good, had an early flight. Came to pick up my luggage and called a cab for me as instructed. Again every one was super friendly. From start to finish had a very good experience, would definitely stay here again.
This is a great hotel and I've stayed there several times when in Guangzhou. Excellent location, clean and comfortable well equipped rooms and a good executive lounge although it's quite functional and can get busy at peak times (perhaps unsurprisingly) My only gripe was that the transportation to the Canton fair phase 1 between 9 and 10 in the morning could have been more frequent than the billed 30 minutes. One morning the 9.30 bus was full at 9.20 and we needed to wait till 10 to get there. Lots of people ended up getting taxis and whilst this appears like a 'first world problem' I have been attending the Canton fair for many years and never had this sort of issue before. People do move hotels for less than this as there are now many 5* options in Guangzhou. Having tripled the room from what I've paid to stay there in the past I think this is worthy of attention please.
Hotel is nearby to 3 malls including high end stores and subway station. Friendly staff. Extensive food offering on the concierge lounge. Comfortable room and quick wifi. Many local shops and restaurants at the mall.
Located in Tianhe within a mile (2 km) of Tianhe Stadium, Guangzhou Marriott Hotel Tianhe is within 2 miles (3 km) of Liyuan Light Science Museum. This 5-star hotel has 310 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free self parking. It's in central Guangzhou and also close to Canton Fair Complex and Guangzhou Library.
Enjoy dining at Man Ho, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. For your convenience, a buffet breakfast is available for a fee.
Guangzhou Marriott Hotel Tianhe's 310 air-conditioned rooms provide refrigerators, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.
Guangzhou Marriott Hotel Tianhe features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 738 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.
Reviews from Trip Advisor
86% of guests recommend this hotelTotal of 525 reviews