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Guangzhou Marriott Hotel Tianhe

5.0 out of 5.0

Recent guest reviews

I always stay in this hotel. The staff is helpful, the location amazing and the benefits as Marriott member justify the price. It is still china so forget about the internet or the TV. But if you're in Guangzhou bad internet and bad TV is what you get everywhere.

Another excellent Marriott property with great amenities and service. Their executive lounge was always fully stocked with food and drinks. The staff was very friendly and the rooms were very clean. Highly recommend.

GOOD: Almost everything, great service, decent breakfast, great rooms ISSUES: Walls a bit thin - my neighbours decided to have loud sex and I could clearly hear quite a bit - then they proceeded to quarrel...... Food a bit pricey. Still, a great hotel.

I have complained before about the use of the lounge by families and I am confirming that this hotel has done nothing to resolve the issue. An Executive Lounge is supposed to be for business people to use at the end of a long work day. Not for families to entertain young kids! I have never encountered this at other properties, so can only blame management for this. If you must allow kids to the lounge, create a separate area for them so as to not inconvenience your business travelers. Must now seriously reconsider my hotel options for Fall Canton Fair, and I'm going to report this issue to Marriott International as well.

This is a great hotel. In the US, it would be in the 'JW' class of the Marriott brand but here in China, it's branded as a Marriott. Everything about this hotel is 5-stars but gave it 4-stars as Tripadvisor doesn't give you ability to do 0.5 stars. First, the positive: Virtually EVERYTHING, the hotel is impeccably clean from the lobby to the rooms. Onsite restaurants are top notch and cater to both Westerners and Asians. Staff is polite, professional and go out of their way to help whenever they can. Nice touch for non-Chinese speakers: they offer printed cards at the front desk with the hotel address plus several of the key destinations such as the airport, train station, the popular shopping mall, etc., all in Chinese so you can just hand it to a taxi driver or anyone else to help get you where you're trying to go. The M-Club lounge is impeccable as well. Even has an executive board room style conference room that can be reserved for meetings. Food is among the best I've experienced globally with Marriott in the M-Club's. The reason for the 0.5 star deduction? The TV service in the rooms is the old Standard Definition resolution service. No High Definition channels at all. The other slight hitch is the Internet speed is not as fast as I would like, but understand that's always an issue in large hotels like this. Would definitely recommend staying at the Marriott Tienhe and will return when coming back to Guangzhou.

We stayed at this hotel for 5 nights just recently. It was as near perfect as any hotel that I have ever stayed at!!!! The rooms were very clean and the beds were so very comfortable. The food was delicious each morning. The staff was so very kind and always willing to help in any way possible. Our stay here was very good!!!!!!!!

Attentive staff, good facilities and a decent gym. Didn't get to try the pool on this trip. The room has what you need. The only minor problem was that house keeping made up my room very late, even after 1 pm they still hadn't got to my room.

Luckily the staff at front desk kindly upgraded my room to a corner suite when I checked in. It has almost 180-degree-view right towards to Tianhe stadium and CITIC Plaza, including the Teemall and Parc Central on the west and Taikoo on the east, which brought us a extraordinarily good mood when we woke up in the morning. The location is absolutely convenient in spite of the traffic jam downstairs. The staff was kind, and the check-in and check-out service only took us seconds. The breakfast on the 5th floor and the happy hour at the executive lounge served a variety of delicious food. Overall, it deserves a return visit definitely!

This hotel is amazing. It has incredible amenities. A beautiful fitness center and pool. The staff is extraordinarily friendly. The rooms are spacious and clean, and it brings all of the luxuries you expect from a huge end American hotel to the center of Guangzhou.

I visited Guangzhou Marriott Hotel tianhe in weekend. The staff in front desk was really friendly and efficient. I was upgraded to suite as I am gold member. The suite is huge and clean. In the lounge, there is lovely place for you to have drink. I recommend this hotel.

No 228 Tianhe Road Tianhe Dis Guangzhou Guangdong

Hotel highlights

  • Free wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Located in Tianhe within a mile (2 km) of Tianhe Stadium, Guangzhou Marriott Hotel Tianhe is within 2 miles (3 km) of Guangzhou Library. This 5-star hotel has 310 guestrooms and offers conveniences like 2 restaurants, an indoor pool, and free self parking. It's in central Guangzhou and also close to Canton Fair Complex and CITIC Plaza.


Dining

Enjoy dining at Man Ho, one of 2 onsite restaurants. Savor a meal from the comfort of your room with 24-hour room service, or entertain your taste buds with a beverage at the bar/lounge or coffee shop/café. Start your day off with buffet breakfast, available for a fee.


Rooms

Guangzhou Marriott Hotel Tianhe's 310 soundproofed rooms provide refrigerators, minibars, and coffee makers. Guests can expect WiFi, free wired Internet, and TVs with cable channels. Beds are dressed in premium bedding and down comforters, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Other standard amenities include free bottled water, safes, and phones.


Property features

Guangzhou Marriott Hotel Tianhe features an indoor pool, a children's pool, and a fitness center. You can take advantage of free parking, along with an airport shuttle during limited hours for CNY 738 per vehicle one way. The front desk has multilingual staff that can help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include a spa tub, a sauna, and WiFi in public areas.

Room options

Executive Room, Business Lounge Access

King 1 | Full 2 | Sleeps 3

Premier Room, City View

King 1 | Full 2 | Sleeps 3

Premier Suite, 1 Bedroom, Business Lounge Access

King 1 | Sleeps 3

Executive Suite, 1 King Bed, Business Lounge Access

King 1 | Sleeps 3

Reviews from Trip Advisor

Trip Advisor aggregated rating

86.0% of guests recommend this hotel

Total of 755 reviews