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Mandarin Oriental, Guangzhou

5.0 star property
Luxury hotel with a full-service spa connected to a shopping center in Guangzhou

Choose dates to view prices

Photo gallery for Mandarin Oriental, Guangzhou

Fitness facility
Reception
Premium bedding, down comforters, minibar, in-room safe
Lobby
50-inch LCD TV with satellite channels, TV

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Spa
  • Room service
  • Gym

Explore the area

View in a map
389 Tianhe Road, Tianhe District, Guangzhou, Guangdong, 510620
  • Place, Taikoo Hui
    ‪3 min walk‬
  • Place, Grandview Mall
    ‪6 min walk‬
  • Place, Canton Tower
    ‪4 min drive‬
  • Airport, Guangzhou (CAN-Baiyun Intl.)
    ‪32 min drive‬

Room options

View all photos for Club Deluxe, Room, 1 King Bed

Lounge

Club Deluxe, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Deluxe, Room, 2 Twin Beds

Lounge

Club Deluxe, Room, 2 Twin Beds

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Club Room, 1 King Bed

Lounge

Mandarin, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 2 Twin Beds

10.0 out of 10
Exceptional
(6 reviews)
  • 646 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Mandarin, Room, 1 King Bed

Premium bedding, down comforters, minibar, in-room safe

Mandarin, Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Lounge

Executive Suite, 1 King Bed

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 King Bed

Lounge

Premier Suite, 1 King Bed

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Executive)

Lounge

Club Suite, 1 King Bed (Executive)

  • 1163 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 King Bed (Premier)

Lounge

Club Suite, 1 King Bed (Premier)

  • 1292 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, down comforters, minibar, in-room safe

Superior Room

9.8 out of 10
Exceptional
(10 reviews)
  • 648 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Guangzhou

Located in Tianhe, Mandarin Oriental, Guangzhou is within a 10-minute stroll of sights such as Taikoo Hui and Grandview Mall. This 263-room, 5-star hotel welcomes guests with a restaurant, a full-service spa, and an outdoor pool. Centrally located in Guangzhou, the hotel is connected to a shopping center, and a short walk from OneLink Walk and Tianhe Stadium.

What's nearby

  • Taikoo Hui - 3 min walk - 0.2 miles
  • Grandview Mall - 6 min walk - 0.4 miles
  • Tee Mall - 12 min walk - 0.7 miles
  • Canton Tower - 4 min drive - 2.6 miles
  • Canton Fair Complex - 5 min drive - 4.3 miles

Getting around

  • Shipaiqiao Station - 7 min walk
  • Guangzhou East Railway Station - 10 min drive
  • Baiyun International Airport (CAN) - 49 min drive

Restaurants

  • ‪Jiang by Chef Fei - ‬3 min walk
  • ‪Bingsheng Restaurant 炳胜品味 - ‬2 min walk
  • ‪悦铂尼 Ebony - ‬3 min walk
  • ‪Mikisi Japanese Bistro - ‬3 min walk
  • ‪The Loft - ‬3 min walk

About this property

Mandarin Oriental, Guangzhou

Luxury hotel with a full-service spa connected to a shopping center in Guangzhou
Guests of Mandarin Oriental, Guangzhou enjoy a full-service spa, an outdoor pool, and a children's pool. You'll find limited parking. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls and litter boxes. Other amenities at this luxury hotel include a 24-hour gym, a sauna, and free WiFi in public areas.
50-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Minibars, coffee makers, and free newspapers are also available.
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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  • Kids pool
  • Parking included
9.6 out of 10, Exceptional, 125 reviews
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The price is $306
Oct 12 - Oct 13
Total with taxes and fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 228 for adults and CNY 114 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Jiang by Chef Fei
  • The Loft
  • The Mandarin Cake Shop

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Shopping mall

Family friendly

  • Children's pool
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • 18,729 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 9 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible bathtub
  • Braille/raised signage
  • Elevator (80 inch wide door)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CNY 816.2 per pet, per stay
  • Dogs and cats only
  • 1 total (10 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls and litter boxes are available

Children and extra beds

  • Rollaway/extra beds are available for CNY 408.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
  • Pet fee: CNY 816.2 per pet, per stay
  • Rollaway bed fee: CNY 408.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
  • Check-in: 3:00 PM—-noon
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Mandarin Oriental
Mandarin Oriental Guangzhou
Mandarin Oriental Hotel Guangzhou
Mandarin Oriental Guangzhou Hotel
Mandarin Oriental Guangzhou
Mandarin Oriental, Guangzhou Hotel
Mandarin Oriental, Guangzhou Guangzhou
Mandarin Oriental, Guangzhou Hotel Guangzhou

Frequently asked questions

Are free cancellation options available at Mandarin Oriental, Guangzhou?

Mandarin Oriental, Guangzhou offers free cancellation on certain room rates. For more details, review the cancellation policy on our site.

How much does it cost to stay at Mandarin Oriental, Guangzhou?

As of Oct 11, 2025, prices found for a 1-night stay for 2 adults at Mandarin Oriental, Guangzhou on Oct 12, 2025 start from $178.69, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Mandarin Oriental, Guangzhou?

This hotel is situated in Tianhe within a 10-minute walk of Taikoo Hui, Grandview Mall, and Tianhe Stadium. You'll also find Tee Mall and Zhongtian Shopping Mall less than a mile away.

Will I be able to park at Mandarin Oriental, Guangzhou?

Yes, there is accessible parking available.

Is there a spa at Mandarin Oriental, Guangzhou?

There is a full-service spa available for guests to enjoy and services include sports massages, hot stone massages, body wraps, and aromatherapy.

Does Mandarin Oriental, Guangzhou include a casino on the premises?

No, Mandarin Oriental, Guangzhou doesn't have a casino.

Will I find an indoor pool at Mandarin Oriental, Guangzhou?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Mandarin Oriental, Guangzhou?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a bar, and a Michelin-rated restaurant.

Does Mandarin Oriental, Guangzhou have a hot tub?

Yes, this hotel has a spa tub.

Does Mandarin Oriental, Guangzhou have a restaurant that serves breakfast?

Yes, Mandarin Oriental, Guangzhou serves buffet breakfast for a surcharge each morning at Jiang by Chef Fei.

Does Mandarin Oriental, Guangzhou allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Mandarin Oriental, Guangzhou for a fee of CNY 816.2 per pet, per stay. The property also provides food and water bowls and litter boxes.

Are there connecting rooms at Mandarin Oriental, Guangzhou?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

What is the closest airport to Mandarin Oriental, Guangzhou?

The closest major airport to Mandarin Oriental, Guangzhou is Foshan (FUO-Shadi), which is 22.9 mi away (51 minutes by car). Another top airport is Baiyun International Airport (CAN), which is located 26.1 mi away (49-minute drive).

Are there rooms with balconies at Mandarin Oriental, Guangzhou?

No, there aren't any guestrooms with balconies at Mandarin Oriental, Guangzhou.

Does Mandarin Oriental, Guangzhou have a wedding venue?

If wedding bells are in your future, take advantage of the wedding venue at Mandarin Oriental, Guangzhou.

Mandarin Oriental, Guangzhou Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 292 out of 368 reviews
Rating 8 - Good. 56 out of 368 reviews
Rating 6 - Okay. 13 out of 368 reviews
Rating 4 - Poor. 2 out of 368 reviews
Rating 2 - Terrible. 5 out of 368 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My second stay here already. It has been great so far. Polite and helpful staff.
Stayed 4 nights in May 2025

10/10 Excellent

Allison

Stayed 2 nights in Jul 2025

6/10 Okay

Kenny swee heng, WALNUT

Business traveler
Liked: Cleanliness, amenities
The AC is not cold enough, hope they can fix the issue asap
Stayed 3 nights in Jul 2025

2/10 Terrible

Elicia

Stayed 2 nights in Jun 2025

10/10 Excellent

isaac

Stayed 5 nights in Jun 2025

10/10 Excellent

Bi

Stayed 1 night in Jun 2025

10/10 Excellent

carlo

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Great service, great staff, comfortable room, clean room
Stayed 2 nights in Jun 2025

6/10 Okay

Lai Fan

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
房間整潔很大，床上用品很舒服，健身室登記員工有禮很helpful. 健身室設施很齊全，大讚。 前台登記入住員工不太友善，本來2點已出示2人證件登記入住但因為房間清潔中，所以等房間時出去用餐，回來已經晚上想取房卡，報上名字說沒有我們2人的登記，明明一早登記。中英文名都說沒有，還說只證記一個人，來來回回前台人員不耐煩。作為客人很無奈
Stayed 1 night in Jun 2025

10/10 Excellent

Max

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Firdavs

Stayed 1 night in May 2025

10/10 Excellent

Rasha

Stayed 2 nights in May 2025

10/10 Excellent

Sandra, STAFFORD

Liked: Cleanliness, amenities, property conditions & facilities
Excellent services and staff
Stayed 3 nights in May 2025

10/10 Excellent

marcus

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room amenities are excellent
Stayed 4 nights in May 2025

10/10 Excellent

Ken Yin sang

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are super well appointed..
Stayed 1 night in May 2025

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

DAVID

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast buffet , shower room needs improvement
Stayed 2 nights in Apr 2025

10/10 Excellent

Zenaida

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel! We were upgraded to a larger room. Hotel is connected to a mall with lots of eating option in the lower level. Stayed for 3 nights and will surely come back again. First time staying in a Oriental Mandarin Hotel, and it didn’t disappoint. Wonderful staff! Will try other Mandarin Hotel in other parts of the world.
Stayed 3 nights in Mar 2025

8/10 Good

Zhibing

Stayed 1 night in Mar 2025

10/10 Excellent

Xiu Yi

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Cary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible value for TOP NOTCH 5 star hotel

Excellent service and vibe! Will stay again for sure!
Stayed 1 night in Jan 2025

10/10 Excellent

doron, Encino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

James

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is a very luxurious hotel, the room was expertly cleaned everyday and the gym and spa area was immaculate and probably the best I have experienced in terms of quality and facilities. Initially we had a room facing the main junction which we found a bit noisy. We got moved to a room on the opposite side which was much quieter. I am sensitive to sound so maybe other guests would be fine. The Michelin star restaurant was amazing for a treat and not too expensive. Breakfast is fantastic quality albeit a bit pricey. Only negative is level of English amongst front desk staff varies from excellent to non-existent, so it depends on your luck the kind of service you get.

10/10 Excellent

Jeetesh

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressive property…. Service is excellent, and breakfast spread is very good. My only disappointment was that it was a very short stay and could not enjoy more facilities such as the spa and fitness centre. Guess the next time
Stayed 2 nights in Jan 2025

10/10 Excellent

Alexey

Stayed 3 nights in Jan 2025

10/10 Excellent

Moussa, Kuala Lumpur

Great full
Stayed 2 nights in Dec 2024

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