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Recent guest reviews

I am a fan of MO, so It's difficult to rate a Mandarin Oriental property so low. Checked in after 8pm and had to go though the routine of check-in at the front. I am used to the MO having the room ready and taking me to the room for check in. Upon entering the room, there is musky and unpleasant smell. Since I was told that the hotel was fully committed I knew that changing the room was probably not an option. Plus I was so tried to make a compliant. The other items not on par with MO is a clogged sink, only 2 water bottles in a 2-bed room, and no turn down service. Despite this MO being relatively new it not the best MO I have stayed. I will likely go back to Four Seasons when visiting Guangzhou next.

389 Tianhe Road Guangzhou Guangdong

Hotel highlights

  • Onsite dining
  • Spa
  • Outdoor pool
  • Health club

Located in Tianhe, Mandarin Oriental Guangzhou is within a 10-minute stroll of sights such as Tianhe Stadium and Grandview Mall. This 263-room, 5-star hotel welcomes guests with 3 restaurants, a full-service spa, and an outdoor pool. It's connected to a shopping center in central Guangzhou and also close to Canton Fair Complex and Taikoo Hui.


Dining

Get your fill of Chinese cuisine for lunch, or dinner at Jiang by Chef Fei, one of 3 onsite restaurants, or enjoy the garden views at Ebony. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

Mandarin Oriental Guangzhou's 263 rooms are air-conditioned and provide MP3 docks, minibars, and coffee makers. 46-inch LCD TVs come with satellite channels, and guests can stay connected with WiFi and wired Internet. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and designer toiletries. Other amenities include free newspapers, free bottled water, and safes.


Property features

Guests of Mandarin Oriental Guangzhou enjoy a full-service spa, an outdoor pool, and a children's pool. Self parking is offered for CNY 360 per day. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a health club, a steam room, and WiFi in public areas.

Room options

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 2

Club Premier Suite, 1 King Bed

1 King Bed | Sleeps 2

Superior Room, 1 King Bed

1 King Bed | Sleeps 2

Executive Suite, 1 King Bed (Club)

1 King Bed | Sleeps 2

Guest reviews for Mandarin Oriental Guangzhou

Everyone (1)
3

not the best mo room

Everyone

I am a fan of MO, so It's difficult to rate a Mandarin Oriental property so low. Checked in after 8pm and had to go though the routine of check-in at the front. I am used to the MO having the room ready and taking me to the room for check in. Upon entering the room, there is musky and unpleasant smell. Since I was told that the hotel was fully committed I knew that changing the room was probably not an option. Plus I was so tried to make a compliant. The other items not on par with MO is a clogged sink, only 2 water bottles in a 2-bed room, and no turn down service. Despite this MO being relatively new it not the best MO I have stayed. I will likely go back to Four Seasons when visiting Guangzhou next.

By , from Phoenix, AZ USA on Nov 3, 2016

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