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Hotel Chocolate Deluxe

3.5 star property

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Photo gallery for Hotel Chocolate Deluxe

A spacious balcony with a large bed, a TV, and a dining area with a view of the city.
A multi-story building with a stone facade and a red-tiled roof.
A balcony with a view of a cityscape, a sofa, a small table, and a TV mounted on the wall.
A spacious room with a large window, a chandelier, and a flat-screen TV.
A room with a bed, a black leather sofa, a decorative table, and a small wooden bench.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Bar
  • Laundry
  • Housekeeping

Explore the area

View in a map
Temezcuitate Zona Centro, Guanajuato, GTO, 36000
  • Place, Union Garden
    ‪5 min walk‬
  • Place, Juarez Theater
    ‪5 min walk‬
  • Place, University of Guanajuato
    ‪7 min walk‬
  • Airport, León, Guanajuato (BJX-Del Bajío)
    ‪38 min drive‬

Room options

View all photos for Superior Double Room

A bedroom with a brick ceiling, a bed with striped bedding, a television on the wall, and a small refrigerator.

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Superior Quadruple Room (Larin)

Two beds with striped bedding and decorative swans, a wooden headboard, and a wooden wardrobe.

Superior Quadruple Room (Larin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room (Xocolatl)

A neatly made bed with a striped blanket, a wooden headboard, a nightstand with a phone, a framed picture on the wall, and a minibar with various items.

Deluxe Double Room (Xocolatl)

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Classic Double Room (Cocoa)

A bed with a striped blanket, pillows, and a wooden headboard in a room with a tiled floor and a view through a window.

Classic Double Room (Cocoa)

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 172 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Elite Double Room (Muffin)

A neatly made bed with a striped bedspread and two pillows, a wooden headboard, a nightstand with a lamp, and a small wooden cabinet with a coffee maker.

Elite Double Room (Muffin)

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Studio Suite (Cadbury)

A bedroom with a bed, a wooden headboard, a framed picture, and a balcony with a view.

Deluxe Studio Suite (Cadbury)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 194 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 1 Queen Sofa Bed
  • Free WiFi

About the neighborhood

Guanajuato

Hotel Chocolate Deluxe places you in Zona Centro, within a leisurely stroll of popular sights such as Union Garden and Alley of the Kiss. This 3.5-star hotel has 6 guestrooms and offers conveniences like a restaurant, free in-room WiFi, and free valet parking.

What's nearby

  • Union Garden - 5 min walk - 0.3 miles
  • Juarez Theater - 5 min walk - 0.3 miles
  • University of Guanajuato - 7 min walk - 0.4 miles
  • Pipila Monument - 7 min walk - 0.4 miles
  • Alley of the Kiss - 10 min walk - 0.6 miles

Getting around

  • Bajío Intl. Airport (BJX) - 34 min drive

Restaurants

  • ‪Santo Café - ‬3 min walk
  • ‪Vivo Café - ‬3 min walk
  • ‪The Beer Company Tasting Room - ‬2 min walk
  • ‪CAFE TAL - ‬1 min walk
  • ‪El Chahuistle - ‬3 min walk

About this property

Hotel Chocolate Deluxe

At Hotel Chocolate Deluxe, guests have access to free WiFi in public areas, coffee in a common area, and laundry facilities. Free valet parking is available if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, tours or tickets, and luggage storage. Additional amenities include a water dispenser and a porter/bellhop.
Guests can expect free WiFi and 42-inch Smart TVs with satellite channels. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, coffee makers, and safes are other standard amenities. Change of towels is available on request.

Similar properties

City view from property
Hotel Chocolate Suites
Zona Centro
  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
8.2 out of 10, Very Good, 318 reviews
$33 nightly
The price is $40
Sep 1 - Sep 2
Total with taxes and fees
Hotel Chocolate Suites

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free secured, covered valet parking on site
  • Onsite parking options include a carport

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a smoke detector
  • Check-in: 3:00 PM—-7:00 PM
  • Check-out: noon
  • Minimum check-in age: 20
The front desk is open 24 hours a day. Driving? This property offers free valet parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a private host, not a professional engaged in trade or business.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and a smoke detector.

Additional information about polices, regulations, and more:

  • There are no elevators.

Property is also known as

CHOCOLATE DELUXE
Hotel Chocolate Deluxe Hotel
Hotel Chocolate Deluxe Guanajuato
Hotel Chocolate Deluxe Hotel Guanajuato

Frequently asked questions

Is free cancellation available at Hotel Chocolate Deluxe?

Hotel Chocolate Deluxe offers free cancellation on select room rates. For more details, look at the cancellation policy on our site.

How much does it cost to stay at Hotel Chocolate Deluxe?

As of Aug 2, 2026, prices found for a 1-night stay for 2 adults at Hotel Chocolate Deluxe on Aug 11, 2026 start from $42, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see close to Hotel Chocolate Deluxe?

This hotel is situated in Zona Centro within a short 6-minute walk of Union Garden and also 12 minutes on foot from Alley of the Kiss. You'll also find Juarez Theater and Basilica of Our Lady of Guanajuato less than a mile away.

Will I be able to park at Hotel Chocolate Deluxe?

Yes, secured valet parking is offered for free at the hotel.

Does Hotel Chocolate Deluxe feature a casino?

No, Hotel Chocolate Deluxe doesn't have a casino.

Will I find an indoor pool at Hotel Chocolate Deluxe?

No, there is no indoor pool at this hotel.

Is Hotel Chocolate Deluxe good for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, proposal/romance packages, and a bar/lounge.

Does Hotel Chocolate Deluxe have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel Chocolate Deluxe feature a restaurant that includes a breakfast menu?

No, Hotel Chocolate Deluxe doesn't have a restaurant that serves breakfast.

Does Hotel Chocolate Deluxe allow pets to stay for free?

No, pets and service animals aren't allowed at Hotel Chocolate Deluxe.

Does Hotel Chocolate Deluxe have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Hotel Chocolate Deluxe?

The closest major airport to Hotel Chocolate Deluxe is Bajío Intl. Airport (BJX), which is 18.5 mi away (34 minutes by car).

Can I book a room with a balcony at Hotel Chocolate Deluxe?

Yes, some guestrooms at this hotel offer a balcony/patio where guests can enjoy garden and city views.

Hotel Chocolate Deluxe Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 33 out of 75 reviews
Rating 8 - Good. 18 out of 75 reviews
Rating 6 - Okay. 12 out of 75 reviews
Rating 4 - Poor. 8 out of 75 reviews
Rating 2 - Terrible. 4 out of 75 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Line

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay…it’s out of the way but quiet and very easy to accès to the cebtre
Stayed 1 night in Dec 2023
Verified review

10/10 Excellent

Line

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great. The view spectacular and we liked that we were away from the busyness of the centre
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Noe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was excellent
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good and safe
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Francisco

Room looked better in pictures. No phone to contact reception.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Gary

Liked: Cleanliness, property conditions & facilities
Clean room and nice environment. A lot of stairs but doable. Was very disappointed in the hotel doing my very small load of laundry. First and last hotel the cost was around six dollars. This hotel charged $26 US. I should have asked what the cost would be prior. Overall, it is 4 of 5 stars.
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Charles

Liked: Staff & service, amenities, property conditions & facilities
Great value for money, fantastic view of the city from the property and from the rooms. Short walk down the hill into the city centre. Parts of the property seemed a little tired, however for the value this wasn’t an issue.
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful weekend

The hotel staff were very attentive and helpful. The hotel was very clean and the room had an amazing view of Guanajuato. They have parking. It's a little hike down to the center of town and they offer shuttle service at a small cost up and down too.. We had a wonderful relaxing stay. Definitely will book there again.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The patios and restaurant I really like but I did not enjoy the walk to Centro because it is so very steep.
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend it *5*, might not be a fancy big chain worldwide known hotel... but what makes it special and unique is the "Staff" from the Ladies at the front desk to the housekeeping lady and the drivers that transport you for free from and to the hotel to downtown up to 4 times a day, Really nice people. Also, they offer free breakfast! Definitely coming back on the next trip.
Verified review

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is clean and very nice with a great view of the city below. Staff is helpful and friendly. You have to walk about 325 meters to sister property for breakfast. Rooms don't have heat or air conditioning.
Stayed 5 nights in Jan 2024
Verified review

8/10 Good

Claudia

Liked: Staff & service
It’s a co nice place, but slow service and they need to improve cleaning
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Benjamin Abraham

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Martin Raul

Liked: Cleanliness, staff & service, property conditions & facilities
Nonr
Stayed 2 nights in Sep 2023
Verified review

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The staff were very friendly and helpful. Not really close to the center but transportation is provided for a fee. I guess we should have read the room description a bit better as the room we booked did not have AC and was very warm. We were moved to another of their locations and the room had AC and was very spacious. We had a great view of the city at this location. The only thing that I will complain about was that the beds are very hard and uncomfortable. We had a great time in Guanajuato! Very beautiful city!
Stayed 5 nights in May 2024
Verified review

4/10 Poor

Priscila

Disliked: Cleanliness, amenities, property conditions & facilities
Price was very affordable and the customer service in person was good ( not over messages). Then room was dirty and it had stains on the bed sheets, we found some clothes in the bathroom and the worst part there’s no A/C. They also try to change my reservation and resell me the same room for a higher price ( because I arrived after their check-in hours)
Stayed 3 nights in May 2024
Verified review

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved the city and view but disappointed in hotel

Amenities not as listed on own website nor hotels.com. No coffee maker in room or in hotel. Restaurant only opens at 8 am. Nothing in the area outside hotel for food unl Staff is friendly but amenities lacking, especially at the Deluxe location, which is a 350 meter walk away up the road (also not clearly indicated when booking). Restaurant is also in other hotel. Nice room, comfortable and quiet with superb view. Minibar is great, but with lack of food services in area, a coffee station is required, either in the rooms or in common area as listed in description.
Deluxe room
View
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The hotel was not in the location shown on Expedia. Rather than being in the center of town it is high on a hill, requiring a steep walk down and back up the hill to visit the center. My room was not at the main hotel but at a secondary location which was a walk down the street and down a hill. The property has many stairs to go down to the garden then more stairs to the room. The room has a nice coloured glass window, but it has no curtain, so the lights in the garden shine in the room all night. There were no baked goods for breakfast as stated on the offer for the room, and to get a coffee in the morning it is required to walk back to the main hotel. The
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Leslie Jazmín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Personal muy amable
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Arnold Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente experiencia en este hotel en Guanajuato. Las vistas son simplemente espectaculares: desde el hotel se puede disfrutar de panorámicas increíbles de la ciudad, especialmente al atardecer. Es un lugar perfecto para relajarse y disfrutar del entorno. El personal merece una mención especial: siempre amable, atento y dispuesto a ayudar en todo momento. Se nota un verdadero interés por el bienestar de los huéspedes. La limpieza es impecable, todo se mantiene en perfectas condiciones, lo cual hace la estancia aún más cómoda. Los desayunos son muy ricos y a un precio accesible, una excelente opción para empezar el día sin necesidad de salir. Viajamos con un perro de asistencia y no tuvimos ningún problema, lo cual se agradece mucho y demuestra profesionalismo y respeto. El único punto a considerar es el estacionamiento, que puede parecer un poco complicado o incluso algo riesgoso al principio, pero con un poco de experiencia se puede manejar sin problema. En general, una experiencia muy positiva. Sin duda volveríamos y lo recomendamos ampliamente.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Jesús

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está muy cómoda, el personal es muy amable. Lo complicado fue encontrar el hotel y la entrada al estacionamiento está muy estrecha.
Stayed 1 night in Mar 2026
Verified review

6/10 Okay

Antonio

Liked: Cleanliness
Sin comentarios
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

German Israel

Liked: Cleanliness, amenities, property conditions & facilities
Excelente lugar, el.centro muy cercano, si es subir y bajar muchas escaleras, pero pues estamos en Guanajuato, que puedes esperar, muy comodo y limpio el lugar
Stayed 1 night in Jan 2026
Verified review

2/10 Terrible

Juanis

Disliked: Cleanliness, amenities, property conditions & facilities
Desagradable pues te mandan a un hotel a registrar y el hospedaje es en otro hotel ,la limpieza de las camas muy mal tenían cabellos y manchas hasta el olor del perfume del huésped anterior.lo bueno es que ya conocí el lugar y no regresaré y no lo recomiendo. Es mejor hospedarse en el castillo de santa Cecilia
Stayed 1 night in Aug 2025