Hotel Suites Del Real

3.0 star property

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Photo gallery for Hotel Suites Del Real

Outdoor pool
Reception
TV
Standard Room | Iron/ironing board (on request), WiFi (free), bed sheets
Standard Room | Iron/ironing board (on request), WiFi (free), bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
  • Business services

Explore the area

View in a map
Av. Lopez Mateos Sur , Fracc. La Calma, 5045, Zapopan, JAL, 45070
  • Place, Plaza del Sol
    ‪8 min drive‬
  • Place, Galleries Theater
    ‪8 min drive‬
  • Place, Majestic Casino
    ‪8 min drive‬
  • Airport, Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪54 min drive‬

Room options

Standard Room

  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About the neighborhood

Zapopan

Plaza del Sol is within 2 miles (3 km) of Hotel Suites Del Real while other popular attractions such as Expo Guadalajara are within 3 miles (5 km). This 3-star hotel has 75 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.

What's nearby

  • Unidad Deportiva Paseos del Sol - 8 min drive - 1.5 miles
  • Plaza del Sol - 8 min drive - 1.9 miles
  • Galleries Theater - 8 min drive - 1.7 miles
  • Majestic Casino - 8 min drive - 1.7 miles
  • Akron Stadium - 24 min drive - 5.5 miles

Getting around

  • Espana Station - 4 min drive
  • Don Miguel Hidalgo y Costilla Intl. Airport (GDL) - 34 min drive

Restaurants

  • ‪Tacos Charlie - ‬1 min walk
  • ‪Antojitos Mexicanos La Tía Coco - ‬7 min walk
  • ‪Tortas Toño - ‬4 min walk
  • ‪Tacos Nacho - ‬7 min walk
  • ‪Dolphy - ‬7 min walk

About this property

Hotel Suites Del Real

Guests of Hotel Suites Del Real enjoy an outdoor pool, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. This hotel also has a terrace.
TVs come with cable channels, and free WiFi keeps guests connected. Other standard amenities include phones and free toiletries.
Recreational amenities at the hotel include an outdoor pool.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Del Real

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and window guards
  • Check-in: 3:00 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher and window guards.

Additional information about polices, regulations, and more:

  • Pool access available from 10:00 AM to 7:00 PM.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Hotel Suites Real Zapopan
Suites Real Zapopan
Suites del Real
Hotel Suites Del Real Hotel
Hotel Suites Del Real Zapopan
Hotel Suites Del Real Hotel Zapopan

Frequently asked questions

Are free cancellation options available at Hotel Suites Del Real?

Hotel Suites Del Real offers free cancellation on some room rates. If you'd like to learn more, take a look at the cancellation policy on Orbitz.

What is there to do near Hotel Suites Del Real?

This hotel is located in Zapopan, close to Minerva Roundabout, Akron Stadium, and Plaza del Sol. You'll also find Avienda Chapultepec and Plaza Galerias Guadalajara Shopping Center within a short drive.

Is parking available on site at Hotel Suites Del Real?

Yes, uncovered self parking is offered for free at the hotel. Wheelchair-accessible van parking is also available for guests.

Does Hotel Suites Del Real include a casino at the property?

No, Hotel Suites Del Real doesn't have a casino.

Is there an indoor pool at Hotel Suites Del Real?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have pool access between 10:00 AM and 7:00 PM.

What do couples enjoy most about Hotel Suites Del Real?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Are there hot tubs at Hotel Suites Del Real?

No, there isn't a spa tub at this hotel.

Does Hotel Suites Del Real feature a restaurant that includes a breakfast menu?

Yes, Hotel Suites Del Real serves buffet breakfast for a surcharge each morning at Del Real.

Does Hotel Suites Del Real allow pets to stay for free?

No, pets aren't allowed at Hotel Suites Del Real though service animals are welcome.

Are there connecting rooms at Hotel Suites Del Real?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Hotel Suites Del Real?

The closest major airport to Hotel Suites Del Real is Don Miguel Hidalgo y Costilla Intl. Airport (GDL), which is 15.1 mi away (34 minutes by car).

Are there rooms with balconies that I can book at Hotel Suites Del Real?

No, there aren't any guestrooms with balconies at Hotel Suites Del Real.

Hotel Suites Del Real Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 80 out of 302 reviews
Rating 8 - Good. 104 out of 302 reviews
Rating 6 - Okay. 63 out of 302 reviews
Rating 4 - Poor. 32 out of 302 reviews
Rating 2 - Terrible. 23 out of 302 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
La primera habitación que s me asigno, tenemos a un olor a humedad y el mueble que servía de tocador estaba muy maltratado. Solicite un cambio y me dieron una habitación mejor, no olua a humedad, el tocador estaba en buenas condiciones pero las cortinas gruesas no se podían recorrer ni para cerrarlas ni para abrirlas.
Stayed 1 night in Jul 2021
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 3 nights in Jul 2021
Verified review

2/10 Terrible

Verified traveler

Disliked: Staff & service
Pésima atención, no respetaron a mi visita, no le permitieron pasar a pesar de que se pago por dos personas !!! cuando voy a regresar????????JAMAS… al contrario voy a dar mala recomendación.
Stayed 2 nights in Jul 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Si
Stayed 5 nights in May 2021
Verified review

2/10 Terrible

Francisco

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bad bad

No ????
Stayed 3 nights in May 2021
Verified review

6/10 Okay

Verified traveler

Liked: Staff & service
Deberían tener más atención en la limpieza y más por lo del COVID ya que ni siquiera limpiaron el buró el segundo día, solo tendieron cama y pusieron toallas. No hay sillas para sentarse en el área de alberca, claro que deberían tener sana distancia pero se me hace incómodo sentarse en el piso
Stayed 3 nights in Mar 2021
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

stancia

Muy comoda la estancia, solo quecasi no salio agua caliente
Stayed 1 night in Apr 2021
Verified review

8/10 Good

DARWIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cambien regaderas y todo estará bien

Bien hotel. En buena zona. Buenos precios. Solo cuentan con regaderas antiguas y poco confortables
Stayed 1 night in Apr 2021
Verified review

6/10 Okay

Antonio

ALBERCA

En el área de alberca se encontraba un grupo de aproximadamente 10 personas adultas entre hombres y mujeres ingiriendo bebidas embriagantes, escandalizando, con un lenguaje vulgar , música con alto volumen , no obstante que había familias y niños pequeños en la misma área. Sin que nadie del personal de seguridad les llamará la atención.
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice, but would have liked to have a mini fridge to kept my beverage cold
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo estuvo bien, el servicio que me dieron, por precio que pague, no se puede exigir de más
Stayed 1 night in Mar 2021
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great customer service

Hotel personnel, particularly the room service delivery staff and cleaning staff were exceptionally nice and courteous
Stayed 3 nights in Jan 2021
Verified review

8/10 Good

JoséAnzaldo

Liked: Cleanliness, amenities, property conditions & facilities
El establecimiento es bueno pero sería mejor si el personal fuera más atento, pacen robots.
Stayed 2 nights in Nov 2020
Verified review

8/10 Good

Karla Edith

Liked: Cleanliness, staff & service, property conditions & facilities
En general bien, el restaurante muy rico todo
Stayed 1 night in Nov 2020
Verified review

4/10 Poor

ingmoedano

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel esta en muy malas condiciones de mantenimiento, lo cual le da el aspecto de sucio y descuidado, los extractores de aire en los baños están saturados de tierra, las puertas de habitaciones están golpeadas, no tiene chapa de seguridad por dentro, el estacionamiento que ofrecen como parte del hotel esta fuera del mismo en la calle y sin correcta iluminación, ni cámaras de seguridad. Falta cordialidad y amabilidad en el trato por parte del personal de hotel. Deben encontrar formas de uso de la alberca en esta etapa de contingencia, recomiendo reserva de la misma. La única persona amable y rescatable del hotel es el mesero de su restaurante, quien es muy amable; pero el hotel no le da los recursos necesarios para trabajar, no teniendo los alimentos completos que ofrecen como desayuno... quieres tocino no hay, quieres pan, no hay, quieres jugo esta viejo, quieres fruta, solo hay papaya,... no, no es verdad ya no hay papaya.
Stayed 2 nights in Nov 2020
Verified review

4/10 Poor

Mel

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is old, equipment and facilities are old and in poor shape, poor hot water supply, dirty and health questionable bed sheets. Smell of dirty socks coming from bed. Found what appeared to be a small snake in the shower.
Stayed 5 nights in Oct 2020
Verified review

10/10 Excellent

JOSE LUIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Corta estancia pero muy agradable muy buen hotel el personal todo
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2020
Verified review

8/10 Good

IgarSevilla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto que si tiene estacionamiento privado no me ofrecieran el servicio ya que mi vehículo quedo en la avenida principal y existe el riesgo que te lo puedan abrir. Felicidades al Restaurante el mesero del turno matutino con una actitud muy agradable y siempre al pendiente de lo que el cliente requiera.
Stayed 1 night in Jun 2020
Verified review

8/10 Good

Enrique

Liked: Cleanliness, staff & service, room comfort

detalles de estadia

les falta mantenimiento, en la puerta se traba mucho la chapa y tardaba en abrir, la mezcladora del lavabo casi no salía agua fría.
Stayed 4 nights in Mar 2020
Verified review

8/10 Good

José Octavio

Liked: Staff & service, property conditions & facilities, room comfort

Climaticen la alberca

Todo muy bien, limpieza, comida buena en el restaurante, solo sugeriría que climatizaran la alberca, el agua estaba súper helada, sólo ese detalle
Stayed 1 night in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El colchón aguado. Limpio el cuarto y hotel en general y en el restaurante los meseros con una actitud de servicio excelente
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities
falta de instalaciones y servicios, no tienen control remoto ni para la TV ni para el aire acondicionado
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Lisbia Artemisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable estancias en Hotel Suites del Real. Personal amable, instalaciones limpias y seguras.
Stayed 2 nights in Feb 2020
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hay buen servicio, instalaciones limpias, buen precio.
Stayed 1 night in Jan 2020