Skip to main content
Beginning of main content

City Express Plus Guadalajara Expo

2.0 out of 5.0

Recent guest reviews

The hotel is fine, though our bedroom was an bit smelly and the shower smelled like spout... the decoration it's nice I liked it but the towels look a little old. I guess for an hotel like that it's fine. The have a little breakfast included and the bread was nice, but the eggs were not good ... very average if you ask me. Also if you come like couples and don't get one but two beds, they are kinda small for tall ppl like ourselves...

Conveniently located near the expo grounds. Clean rooms, decent breakfast and friendly staff. Taxis available within minutes and within easy reach of both centre and airport (15 and 30mins respectively)

Though the room was small, it was comfortably furnished and even included a clothes iron and ironing board. The room also had an easy to operate safe and several USB outlets for charging cell phones, tablets and Kindles (the electric current is 110, U.S.A.). The A/C unit operated well and the bed was quite comfortable. Unlike many of the hotel's I've visited throughout the world, the hotel's staff do not speak English, but they were quite helpful in their attempts to understand my broken Spanish. The hotel does have an onsite deli and McDonald's and KFC were within walking distance from the hotel. Overall a great seven night stay, and if I plan to return to Guadalajara, I will stay there again!

Everything nice and smooth , breakfast nice hotel! Very friendly employees 100% reccommended! Very centric place close to other atractions , restaurant turistic places , i would stay there again! thank you!

Everything was fine except for the internet service. I had a hard time connecting and when I finally did the service was very slow. These hotels are supposed to cater to people who travel for business and an essential element for us is the internet service. I would highly recommend that you please look into this if not I will be forced to chose a different hotel. Thank you.

Let's start with the few good things: The room was clean. End. The bad points: internet NEVER really worked in my room although I complained and it was extremely important for me. The room was really small. The breakfast was very poor. The personal was unpolite in general, they didn't even help us with the luggage and stuff like that. I think there are many other hotels in the zone that you can find for better price and quality than this one. I would never go back there.

Well, the room was clean, but this outfit could care less about their guests - they advertise "free airport pick-up" I called, they never showed, I called again & got "I don't know" - I had to take a taxi.The desk and chair are super small, like it's for a 5 year-old kid, certainly not an adult. The WiFi disconnected continuously - frustrating. I tried the free breakfast, never again - I was sick for several days, bad food. Also, the bed sheets are not cotton, and the bed was as hard as the floor.

I have stayed at city express hotels in several locations around Mexico, and this one is the only one I have to feel disappointed with. Since I work for several companies, I usually get a corporate discount. This time the mail did not get in timely, so the staff just would refuse the discount and practically forced my to pay the full amount of the stay., Then, when the mail with the corporate details came in n ext morning they still refused to refund the difference stating that they had already issued the invoice. I just think this is not a professional behavior of a famous hotel chain.

Well I go to this amazing place in Mexico i.e Guadalajara and was forced to stay in this place(It was close to work) but the 10 days I lived here where really bad days of my life. Except two experienced staff I seriously dint find anyone even bothered slightly about any of their customers. To add to the mess they call you in the middle of the night saying "better pay up for the next day or they throw you out of the premises".The staff do not know how to check their database if the payments are done and they wrongly bill you over and over.. All I can say is the place is totally mismanaged..I really dont know if the line of receptionists they have act dumb or they really are ..Most of them only speak Spanish.. The MENU is really boring and expensive and the food they give you is really tasteless. The kitchen opens at 5 PM. So lunch....Try asking the reception..She tells me and I quote "That is your problem!" .Not that their foods something you want to eat but you really dont have a choice because the next closest place you can buy anything from is 15 kms from that place..The breakfast is the most mundane thing ever..You get the same items everyday and cannot eat it for more than one morning.. And the best part..On saturdays the kitchen is closed..Why? because the only cook they have who also serves you in your room needs atleast one holiday a week..Damn! So imagine this..She falls ill..Theres no food.. Though this place looks good on Google maps in terms of location you realise that the road right in front of it is always blocked in office hours so the only edge this hotel has is lost..and the images look good too..But its all a sham! Steer clear..dont stay here!

The bed only has two tiny pillows! Is so uncomfortable. The bathroom is very small also, and is all black so you can't really tell if it is clean. No bath tub, Iron and hair dryer aether. Very small room. The cost is about 90 dls. NOT WORTH IT. Is far from key touristic places.

Av. Mariano Otero No. 1390 Zapopan JAL

Hotel highlights

  • Walking distance to Expo Guadalajara
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Expo Guadalajara is a short stroll from City Express Plus Guadalajara Expo, and other popular attractions like La Minerva are within a few miles (5 km). This 145-room hotel welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Plaza del Sol and Majestic Casino are a short walk away.


Free full breakfast is included with your stay and awaits you each morning from 6 AM to 10 AM. Get a pick-me-up at the coffee shop/café.


City Express Plus Guadalajara Expo's 145 air-conditioned rooms provide phones and desks. TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport down comforters and bathrooms offer rainfall showers.

Property features

Renovated in 2015, City Express Plus Guadalajara Expo offers a fitness center, free WiFi in public areas, and a business center. If you decide to drive, there's free parking. Helpful staff can provide dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. This hotel also has coffee/tea in a common area.

Room options

Standard Room, 2 Double Beds

Full 2 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

50% of guests recommend this hotel

Total of 590 reviews