Sunstar Hotel Grindelwald

4.0 star property
Family-friendly hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for Sunstar Hotel Grindelwald

Exercise/lap pool
Lobby sitting area
Terrace/patio
Aerial view
2 restaurants, breakfast, dinner served; international cuisine

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Parking available
  • Gym

Explore the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818
  • First Cable Car
    ‪2 min walk‬
  • Grindelwald Grund Gondola
    ‪4 min drive‬
  • First Station
    ‪22 min drive‬

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Room options

Double Room (Wetterhorn)

8.0 out of 10
Very good
(6 reviews)
  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

Standard Double Room (Standard)

9.0 out of 10
Wonderful
(10 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Double Room (Premium)

8.8 out of 10
Excellent
(18 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Double Room (Standard Nova)

9.6 out of 10
Exceptional
(4 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

Single Room (Wetterhorn)

9.4 out of 10
Exceptional
(9 reviews)
  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

Family room Eiger

7.0 out of 10
Good
(2 reviews)
  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

Double Room (Standard Eiger)

9.2 out of 10
Wonderful
(11 reviews)
  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Junior Studio Suite

7.4 out of 10
Good
(12 reviews)
  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Triple (Without Cot)

  • Sleeps 3

Twin With Extra Bed

  • Sleeps 3

Single Room

  • Sleeps 1

Double Room

  • Sleeps 2

Double With Extra Bed

  • Sleeps 3

Double Single Use

  • Sleeps 1

Twin Room Single Use

  • Sleeps 1

Twin Room 1/2 Pax

  • Sleeps 2

Junior Suite

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Eiger Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Premium Double Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Wetterhorn Room

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Suite Eiger

  • Sleeps 4
  • 2 Twin Beds and 1 Twin Sofa Bed

Standard Nova Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Single Room Wetterhorn

  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Grindelwald

Sunstar Hotel Grindelwald places you next to First Cable Car and within a 10-minute walk of Pfingstegg Cable Car. This 4-star hotel has 219 guestrooms and offers conveniences like 2 restaurants, a full-service spa, and an indoor pool.

What's nearby

  • First Cable Car - 2 min walk - 0.1 miles
  • Oberer Gletscher - 6 min walk - 0.4 miles
  • Sportzentrum Grindelwald - 9 min walk - 0.5 miles
  • Grindelwald Grund Gondola - 4 min drive - 1.3 miles
  • First Station - 22 min drive - 3.7 miles

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • ‪Da Salvi - ‬1 min walk
  • ‪Kaufmann Hotel AG/Central Hotel Wolter - ‬9 min walk
  • ‪Eigerbean - ‬2 min walk
  • ‪Restaurant Golden India - ‬2 min walk
  • ‪Eiger Mountain & Soul Resort - ‬4 min walk

About this property

Sunstar Hotel Grindelwald

Family-friendly hotel with 2 restaurants and a full-service spa
Guests of Sunstar Hotel Grindelwald enjoy a full-service spa, an indoor pool, and a gym. If you drive, self parking is CHF 20 per night, and there's also a free train station shuttle. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, dry cleaning/laundry, and concierge services. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this spa hotel include a sauna, free WiFi in public areas, and meeting rooms.
Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free minibar items, espresso makers, and safes. Change of towels is available on request.
Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

English, German

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for CHF 25 per pet, per night
  • Dogs only
  • Food and water bowls are available
  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 5 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Christmas Day (December 25) Gala Dinner per adult: CHF 82
  • Christmas Day (December 25) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (December 31) Gala Dinner per adult: CHF 132
  • New Year's Eve (December 31) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM—-midnight
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals, you can take advantage of the free train station pick-up service. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a first aid kit.
  • Cashless payment methods are available for all transactions.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotels Group
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Is a free cancellation option available at Sunstar Hotel Grindelwald?

Sunstar Hotel Grindelwald offers free cancellation on select room rates. For more details, take a look at the cancellation policy on our site.

How much does it cost to stay at Sunstar Hotel Grindelwald?

As of Jul 13, 2025, prices found for a 1-night stay for 2 adults at Sunstar Hotel Grindelwald on Jul 25, 2025 start from $514.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What can I see close to Sunstar Hotel Grindelwald?

Located steps from First Cable Car, this hotel is in Grindelwald, and within a 10-minute walk of Oberer Gletscher and Gletscherschlucht. You'll also find Grindelwald - Wengen Ski Area and Sportzentrum Grindelwald less than a mile away.

Will I be able to park at Sunstar Hotel Grindelwald?

Yes, parking is offered for CHF 20 per night with in/out privileges. Though parking is limited, electric car charging and bicycle parking are also available.

Is a spa located at Sunstar Hotel Grindelwald?

There is a full-service spa available for guests to enjoy and services include body wraps, hydrotherapy, mani/pedis, and massages.

Does Sunstar Hotel Grindelwald have a casino at the property?

No, Sunstar Hotel Grindelwald doesn't have a casino.

Is there an indoor pool at Sunstar Hotel Grindelwald?

Yes, this hotel has an indoor pool.

Is Sunstar Hotel Grindelwald good for couples?

There are plenty of amenities for couples at this hotel, including an indoor pool, a bar, and 2 restaurants.

Are there hot tubs at Sunstar Hotel Grindelwald?

No, but guests can enjoy a steam room at this hotel.

Does Sunstar Hotel Grindelwald feature a restaurant that includes a breakfast menu?

Yes, Sunstar Hotel Grindelwald has 2 restaurants, and serves free buffet breakfast each morning.

Does Sunstar Hotel Grindelwald allow pets to stay for free?

Although they can't stay for free, dogs are welcome at Sunstar Hotel Grindelwald for a fee of CHF 25 per pet, per night. The property also provides food and water bowls.

Does Sunstar Hotel Grindelwald have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

Are there rooms with balconies at Sunstar Hotel Grindelwald?

Yes, some guestrooms at Sunstar Hotel Grindelwald offer a balcony and may feature mountain views.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 702 out of 1005 reviews
Rating 8 - Good. 230 out of 1005 reviews
Rating 6 - Okay. 51 out of 1005 reviews
Rating 4 - Poor. 7 out of 1005 reviews
Rating 2 - Terrible. 15 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Breathtaking views. Perfect location.Staff extremely helpful and knowledgeable.Location to Grindalward first excellent. Recommend highly
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, property conditions & facilities
good spot
Stayed 1 night in Mar 2025

8/10 Good

BYUNG HO, Jiangmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location for ski at Grindelwald.
Stayed 2 nights in Jan 2025

10/10 Excellent

Caitlyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/a
Stayed 7 nights in Mar 2025

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to be when you are in Grindelwald! The included breakfast was amazing with plenty of options for everybody!!
Stayed 3 nights in Mar 2025

10/10 Excellent

Alexandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views
Stayed 1 night in Mar 2025

10/10 Excellent

bethany

Stayed 1 night in Mar 2025

10/10 Excellent

Soonae

Stayed 2 nights in Mar 2025

10/10 Excellent

glenn

Stayed 1 night in Mar 2025

10/10 Excellent

Christopher, Phoenix

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very clean and the location of the hotel across the street from the First gondola is excellent.
Stayed 3 nights in Mar 2025

6/10 Okay

oscar

Traveled with partner
Liked: Staff & service
The hotel has a great view, very relaxing. I would’ve expected more of the rooms. Maybe a little remodeling will do. Especially for the price you pay for hospitality. I enjoyed being in the lobby versus the room
Stayed 3 nights in Mar 2025

10/10 Excellent

Bradford

Liked: Cleanliness, staff & service, property conditions & facilities
Had a nice stay
Stayed 4 nights in Mar 2025

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great stay thanks

We had a fantastic stay at the Sunstar Hotel: stunning views spacious room well located - close to "First" lift, bus stop by the hotel and ski rental shop next door super friendly/helpful staff great buffet breakfast amazing spa The only negatives: the ski/boot room is woefully small for the size of hotel/number of guests. Not only could you hardly move in there at busy times, but sometimes it was difficult to find a place to put your skis/boots. The biggest ski hotel I've ever stayed in, yet the smallest boot room - scratch head. The bar was very nice with an open fire every night. However on some nights the bar service was incredibly slow - like 25 mins to order a drink. I know some nights were busy and some quiet, but when busy would it be possible to find another member of staff to serve?
Stayed 5 nights in Feb 2025

6/10 Okay

Brooke

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay overall. Disappointed there was not a hot tub and the hotel restaurant was booked for everyday we stayed. We tried to make reservations when we checked in, but were unable to.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Stayed 4 nights in Feb 2025

10/10 Excellent

Senthivel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

2/10 Terrible

Leslie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

It sucks

Dirty and poor service
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Liow

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, lobby and surroundings is nicer than the room, anyway, room is big too. Like the playground, fireplace, buffet, and the view of the buffet restaurant. Anyway, bad attitude of a man in the restaurant as we went to the wrong restaurant in the hotel when we searching for buffet restaurant in the morning

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms bar area, breakfast and staff, pool can get busy
Stayed 5 nights in Jan 2025

10/10 Excellent

Silvia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Monique

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel and view from hotel was beautiful.
Stayed 1 night in Oct 2024

8/10 Good

Radley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 5 nights in Dec 2024