Indians own this.... so with that being said they do not hire Housekeepers. I saw one indian lady doing housekeeping. So You know the place is not going to be cleaned properly being that one person is servicing the rooms. When I tell you my room was disgusting. I would never patronize this place The shower walls were nasty. There was clumps of dirt and lent in the corners on the floor when you walk in the room. The towel that I picked up to use had something crusty and hard on it. Stained really bad. The little piece of glass on the bathroom sink where they put the little toiletries was dirty. They made this place look appealing in the photos. When I got to the second floor. The carpet looks so disgusting and So does the walls as well as the doors to the rooms. Nasty stains just disgusting. Hallway looks like they went the cheap route. This place is extremely sleazy. The walls are so thin you can hear everything going on on both sides of your room. Shoddy Renovations. I left around 10:30pm because i couldn't deal with it.
The hotel itself was fine. They have remodeled it, so it was clean and it served its purpose; a clean bed to rest our heads for the night. The free breakfast was basic, but it was nice to have. The staff was extremely friendly. I will say the location was a tad difficult to find, however.
Located within a mile (2 km) of South Point Shopping Center, Clarion Pointe McDonough is within 3 miles (5 km) of Rufus L. Stewart Park. This 50-room hotel has free breakfast along with conveniences like a 24-hour gym and free in-room WiFi.
Start your day off right with a free continental breakfast, served each morning from 6:00 AM to 9:00 AM.
50-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer deep soaking tubs and free toiletries. Refrigerators, microwaves, and free local calls are other standard amenities.
Clarion Pointe McDonough features a 24-hour gym, free WiFi in public areas, and a business center. If you drive, put free parking to good use. The 24-hour front desk has multilingual staff ready to help with luggage storage, and answer any questions about the area. Additional amenities include coffee/tea in a common area, a computer station, and express check-out.
Indians own this.... so with that being said they do not hire Housekeepers. I saw one indian lady doing housekeeping. So You know the place is not going to be cleaned properly being that one person is servicing the rooms. When I tell you my room was disgusting. I would never patronize this place The shower walls were nasty. There was clumps of dirt and lent in the corners on the floor when you walk in the room. The towel that I picked up to use had something crusty and hard on it. Stained really bad. The little piece of glass on the bathroom sink where they put the little toiletries was dirty. They made this place look appealing in the photos. When I got to the second floor. The carpet looks so disgusting and So does the walls as well as the doors to the rooms. Nasty stains just disgusting. Hallway looks like they went the cheap route. This place is extremely sleazy. The walls are so thin you can hear everything going on on both sides of your room. Shoddy Renovations. I left around 10:30pm because i couldn't deal with it.
The hotel itself was fine. They have remodeled it, so it was clean and it served its purpose; a clean bed to rest our heads for the night. The free breakfast was basic, but it was nice to have. The staff was extremely friendly. I will say the location was a tad difficult to find, however.
Thank you for your review. We're glad you found our hotel clean and suitable for your needs. Our staff appreciates your kind words. We apologize for any difficulty you experienced in finding our location. We hope to welcome you back in the future.
We appreciate you taking the time to share your thoughts about your recent stay with us, and we're genuinely sorry to hear about your disappointing experience. We're a small, family-owned business that takes immense pride in our property, and we work tirelessly to keep it up to date.It's important to clarify that we value our employees and have a dedicated team of three housekeepers and five front desk staff members who help support eight local jobs. Your comment about housekeeping not being adequately staffed is not accurate. We strive to provide a clean and comfortable environment for all our guests.We are genuinely sorry that your room did not meet the cleanliness standards we uphold. We've taken your feedback seriously and have addressed the specific issues you mentioned with our housekeeping and maintenance teams to ensure such lapses do not recur. Our goal is to make every guest feel comfortable and satisfied with their stay.We're committed to providing a comfortable and pleasant stay for all our guests, and your feedback helps us in our ongoing efforts to make improvements. We hope you might consider giving us another chance in the future to show you the improvements we've made based on your input.Thank you for bringing these issues to our attention, and we hope to have the opportunity to host you again and provide a much more enjoyable experience.Sincerely,Indian Owner