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Recent guest reviews

Nice, new and clean!!! We enjoyed our stay and are very likely to use this hotel again, especially once it’s warm enough for the pool!!

Great corner rooms with huge floor to ceiling windows.

5 pm - Tried to check in. Long line to check in desk - everyone told no rooms ready and they had no idea when any would be. They wouldn’t even check us in. Told to wait to see if something opened up. Hotel had people waiting all over the hotel for rooms. Sad situation. After we pleaded that we had just driven 600 miles for sons engagement party at 6 pm and had to get dressed, we were sent to another hotel. Ended up late for the party. Shame on Marriott/ could of at least called it texted.

It was 10 out of 10 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

What a wonderful experience. My wife and I went for an event that started at 4 p.m. which was unfortunately their check-in time. We called about a week early to request an early check-in and they asked us to call morning of. We called morning if they said they’d do their best and give me a call if they could get a room ready. Not only did they call by they called by 10 a.m. staff was extremely pleasant when we got there. The room was lovely. I don’t know if or when we will go back to Greenville, but I do know this is where we will be staying. A++

Very nice, new hotel, very clean and accommodating. I would suggest to move the complimentary breakfast time to 10:00 am, not 9:00 am. Many travelers are from Central and Western time zones and don't want to get up at 7:00 am our time while on vacation just so we don't miss breakfast.

East Washington Street Greenville SC

Hotel highlights

  • Walking distance to The Peace Center and Bon Secours Wellness Arena
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Greenville Downtown, SpringHill Suites by Marriott Greenville Downtown is a leisurely stroll from popular sights such as The Peace Center and Bon Secours Wellness Arena. This hotel has 166 rooms and welcomes guests with conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. For your convenience, a to-go breakfast is served for a fee on weekdays from 7:00 AM to 9:00 AM and on weekends from 8:00 AM to 10:00 AM.


Rooms

All 166 rooms feature sofa beds, refrigerators, and coffee makers. 49-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include hair dryers, safes, and phones.


Property features

Guests of SpringHill Suites by Marriott Greenville Downtown enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and luggage storage. Additional amenities include a business center, a seasonal outdoor pool, and a computer station.

Room options

Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Suite, 1 King Bed, Non Smoking, Corner

1 King Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for SpringHill Suites by Marriott Greenville Downtown

Everyone (5) Couples (2) Family (4)
2
Everyone

By on Apr 10, 2021

Review comment responded on Apr 27, 2021

Dear Guest, we are disappointed to see that we did not live up to our typical standards, and we are truly sorry your stay was not to your expectation. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent service and accommodations. Sincerely, Derek Cooper, Hotel Manager

5
Everyone

By on Apr 9, 2021

Review comment responded on Apr 27, 2021

Dear Guest, it was a pleasure having you as our guest at Springhill Suites Greenville Downtown. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Sincerely, Derek Cooper, Hotel Manager

5
Everyone

By on Mar 26, 2021

Review comment responded on Apr 29, 2021

Dear Guest, thank you for choosing Springhill Suites Greenville Downtown and for the five-star rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Sincerely, Derek Cooper, Hotel Manager

4
Family with small children Family

Nice, new and clean!!! We enjoyed our stay and are very likely to use this hotel again, especially once it’s warm enough for the pool!!

By on Mar 21, 2021

Review comment responded on Apr 19, 2021

Dear Guest, we appreciate you taking the time to write a review about your recent visit to SpringHill Suites Greenville Downtown. Your feedback is essential to us. It was a pleasure to read how much you enjoyed your stay at our modern and refreshing hotel. Thank you again; we love knowing you will return soon. Sincerely, Derek Cooper, Hotel Manager

5
Partner Couples

Great corner rooms with huge floor to ceiling windows.

By , from Charlotte on Dec 7, 2020

Review comment responded on Dec 8, 2020

Dear Tom, thank you for staying at SpringHill Suites Greenville Downtown. It is a pleasure to know you had a good time with us and loved our well-appointed accommodations. We enjoyed hosting you and look forward to seeing you again soon. Sincerely, Derek Cooper Assistant General Manager

1
Family Family

5 pm - Tried to check in. Long line to check in desk - everyone told no rooms ready and they had no idea when any would be. They wouldn’t even check us in. Told to wait to see if something opened up. Hotel had people waiting all over the hotel for rooms. Sad situation. After we pleaded that we had just driven 600 miles for sons engagement party at 6 pm and had to get dressed, we were sent to another hotel. Ended up late for the party. Shame on Marriott/ could of at least called it texted.

By on Jul 19, 2020

Review comment responded on Jul 20, 2020

Dear Guest, thank you for your review. We genuinely apologize for the unpleasant experience you had at our front desk and regret the delay you encountered. Your feedback will surely be shared with the appropriate individuals to ensure we better serve our guests. We hope you will give us an opportunity to restore your confidence in us on a future visit. Sincerely, Jonathan Brashier, General Manager

5
Partner Couples

It was 10 out of 10 !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

Dear Guest, our top priority is for you to have an enjoyable stay, and from your five-star rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at SpringHill Suites Greenville Downtown, and we look forward to welcoming you back soon. Sincerely, Jonathan Brashier, General Manager

5
Everyone

By on Dec 15, 2019

Review comment responded on Dec 16, 2019

Dear Guest, thank you for your fantastic rating! We are pleased you stayed at SpringHill Suites Greenville Downtown, and even more pleased you were completely satisfied. We look forward to your return visit. Sincerely, Jonathan Brashier, General Manager

5
Family

What a wonderful experience. My wife and I went for an event that started at 4 p.m. which was unfortunately their check-in time. We called about a week early to request an early check-in and they asked us to call morning of. We called morning if they said they’d do their best and give me a call if they could get a room ready. Not only did they call by they called by 10 a.m. staff was extremely pleasant when we got there. The room was lovely. I don’t know if or when we will go back to Greenville, but I do know this is where we will be staying. A++

By on Jun 24, 2019

Review comment responded on Jun 25, 2019

Dear Guest, thank you for sharing your feedback. It is important for our guests to have a great experience, and we are delighted to know our hospitality and great service exceeded your expectations. We are happy you both will consider the SpringHill Suites Greenville Downtown your home away from home when your travels bring you back to the area. Sincerely, Jonathan Brashier, General Manager

4
Everyone

Very nice, new hotel, very clean and accommodating. I would suggest to move the complimentary breakfast time to 10:00 am, not 9:00 am. Many travelers are from Central and Western time zones and don't want to get up at 7:00 am our time while on vacation just so we don't miss breakfast.

By on Mar 28, 2019

Review comment responded on Mar 29, 2019

Dear Guest, thank you for the excellent rating. It is always gratifying to receive praise for providing an exceptional experience, and we are delighted you enjoyed your stay. We also appreciate your feedback about the breakfast. It was our pleasure accommodating you at SpringHill Suites Greenville Downtown, and we hope to see you again soon. Sincerely, Jonathan Brashier, General Manager

SpringHill Suites by Marriott Greenville Downtown

200 East Washington Street, Greenville, SC 29601
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