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Recent guest reviews

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Close to ECU, comfortable and clean

Nice, spacious rooms

The staff from housekeeping were loud yelling at each other up and down the hall. There is no smoking in the rooms. So for both nights I had to smell a dab pen being smoking stinking up the whole section I was in from another room. Staff there did not care.

It was a very large room, and nice to have 3 bed option.

Very nice staff. The ladies taking care of the breakfast were extremely nice and helpful.

Great stay, it was clean, quiet and comfortable. Also, the breakfast buffet was very nice.

Very well managed; staff was extremely courteous; the only suggestion is not to have housekeeping knock on door beforr checkout time or attempt to enter room before checkout.

Nice staff, easy check in. Asked for and received late check in and more linens. Furniture was nice quality but not very clean. Bed was comfortable. Roach was found between bathroom and door and evidence of more roach activity by desk.

Overall, not a bad experience. The walls were a bit thin and we could hear the entire cellphone conversation of the gentleman staying next to us. Luckily, he went to be early! The hotel itself is clean and comfortable and the staff was very pleasant.

Good breakfast and room size. However, several minor issues and missteps that were resolved by the staff but were nonetheless annoying and detracted from the stay.

Breakfast wasn't as good as some competitors free breakfast.

Nice Staff, clean room, and nice beds. The rate was reasonable too. It was close to ECU which was the purpose of our visit.

they were full because of bank meeting and hurricane Irma but they were still pleasant and good to work with. Handicapped room was very nice but could have used and bench in the shower. would stay there again and because we see several MD's in Greenville we probably will.

We chose this hotel based on the positive online ratings, its convenient location, and its pet policy. However, we were pleasantly surprised that the hotel was as advertised and more. The breakfast was very filling, as they had both cold and hot items, including scrambled eggs, bacon, and sausage. The check in was very easy and the location is great for driving to downtown Greenville. However, the best aspect was the room itself as it was much larger than I envisioned and the room was exceptionally quiet, which was great as I needed to work while at the room.

Nice staff. Easy check in. Close to restaurants. Would recommend to my friends.

Chose this hotel because they only charge $20 for pets. Bed very comfortable, however, the comforter is silk and kept sliding off the bed. The breakfast is laughable. Not much there.

Very nice had a relative in the local hospital so it was a stressful time Staff was warm and welcoming which made it much easier!

Greenville Boulevard NE Greenville NC

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Best Western Plus Suites-Greenville places you within a few miles (5 km) of East Carolina University and Dowdy–Ficklen Stadium. This 70-room hotel welcomes guests with conveniences like an outdoor pool, a 24-hour gym, and free in-room WiFi.


Dining

Full breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

Best Western Plus Suites-Greenville's 70 rooms are air-conditioned and provide iPod docks, sofa beds, and microwaves. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also available.


Property features

Guests staying at Best Western Plus Suites-Greenville enjoy an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a meeting room, and free newspapers.

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, 1 King Bed, Non Smoking, Jetted Tub (Oversized Room;with Sofabed)

1 King Bed | Sleeps 4

Suite, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave (with Sofabed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Best Western Plus Suites-Greenville

Everyone (20) Couples (5) Business (1) Family (12)
5
Everyone

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By on Nov 7, 2021

Review comment responded on Nov 8, 2021

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

5
Everyone

By on Oct 3, 2021

5
Family

Close to ECU, comfortable and clean

By on Aug 23, 2021

Review comment responded on Aug 24, 2021

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

5
Family

Nice, spacious rooms

By on May 17, 2021

Review comment responded on May 19, 2021

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

4
Family Family

The staff from housekeeping were loud yelling at each other up and down the hall. There is no smoking in the rooms. So for both nights I had to smell a dab pen being smoking stinking up the whole section I was in from another room. Staff there did not care.

By on Feb 26, 2021

Review comment responded on Feb 28, 2021

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

5
Everyone

By on Jul 15, 2020

Review comment responded on Jul 19, 2020

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

4
Family with small children

It was a very large room, and nice to have 3 bed option.

By , from Dayton, OH on Feb 24, 2020

Review comment responded on Feb 24, 2020

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon! Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

4
Family with small children Family

Very nice staff. The ladies taking care of the breakfast were extremely nice and helpful.

By , from Chapel Hill on Feb 10, 2020

Review comment responded on Feb 12, 2020

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I'll be certain to share your feedback with our breakfast attendants! Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

5
Family

Great stay, it was clean, quiet and comfortable. Also, the breakfast buffet was very nice.

By on Sep 29, 2019

Review comment responded on Sep 30, 2019

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We're glad you enjoyed it! Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

5
Family

Very well managed; staff was extremely courteous; the only suggestion is not to have housekeeping knock on door beforr checkout time or attempt to enter room before checkout.

By on Mar 10, 2019

Review comment responded on Mar 14, 2019

Thank you for completing the review regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. I will share your feedback with the housekeeping staff to see what tweaks we can make to procedure so that you won't encounter this issue again. Thank you again for taking the time to complete the review. We appreciate your loyalty to our brand. Sincerely, Matt Sides Front Office Manager Best Western Plus Suites-Greenville

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