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Recent guest reviews

Check in was terrible because Orbitz did not have my information together at check in and I had to

Room smelled funky as soon as we entered. By the third night finally discovered the source. One of the mattresses had obviously been urinated on likely by a cat in this pet friendly room. Totally unacceptable. Staff did allow us to change rooms. That room was better but still a bit funky. Certainly not up to Hilton standards. No offer made to compensate us for the three nasty nights.

Everything good

It was very convenient and felt extravagant without the big cost

They have a bar and room service on site. Staff and facilities were great.

I get all the help I need front desk good information about places to visit

1) Heater element burned out in bathroom hair dryer. It onlycould blow air at room temperature. 2)There was a very bright light on a pole outside the window. At night, the window curtain did not reach low enough to cut off all that light. As a result, the room could not be completely dark.

Room was well appointed, clean and comfortable. Hotel facilities were well maintained and the staff responsive and well orgainised

Staff was great. Clean Hotel. Location is good, plenty of restaurants nearby.

Good value for the "suite" we were given. Friendly and helpful staff. Within walking distance to food and other necessities. Just off a major highway. Will stay here again!

Hotel was quite expensive but then again we were staying during the High Point Furniture Market. Breakfast was below average but the coffee was great. The staff was helpful with restaurants and directions that were needed. Bus ride from the hotel to " market " was definitely a plus. As far as room comfort, we had a little problem with ants.

Didn't spend too much time in the room but it was always a comfortable time. Room felt clean, solid bathroom, just overall nice. Not the best hotel in the world but what can you expect from a spot in Greensboro...

I visited High Point University and this was a perfect place to stay for a couple of days. The staff at the hotel is purely outstanding! Beginning with that super kind and polite receptionist, I am sorry I cannot recall her name exactly, it's like [...]?, and then the waitresses, and the fantastic cook! It's been my second visit to Greensboro and I chose to stay once more at the same hotel. The only, and I have to say significant, drawback for me was they did not offer "decent" coffee! Nothing like cappuccino or espresso! I think a HILTON should be able to afford an appropriate coffee machine for its customers!

It was a great place. The desk clerks were delightful and helpful. They made us feel like we were at home. The beds were adjustable, and very comfortable.

Check-in fast and easy. Staff professional and friendly. Stayed Saturday night, was going to Martinsville Speedway in VA on Sunday. Hotel is simply wonderful, beds great and very clean! Will diffently use this hotel again since it is only a 40 minute drive to Martinsville!

Met with friends

Big Tree Way Greensboro NC

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Located within a leisurely stroll of Celebration Station, Hilton Garden Inn Greensboro is within a few miles (5 km) of Safari Nation. This 134-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and a 24-hour gym.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Rooms

Hilton Garden Inn Greensboro's 134 rooms provide sofa beds, microwaves, and refrigerators. LCD TVs come with cable channels, and guests can stay connected with free WiFi and wired Internet. Beds are dressed in premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Other amenities include coffee makers, free weekday newspapers, and free local calls.


Property features

At Hilton Garden Inn Greensboro, guests enjoy features like an indoor pool, a 24-hour gym, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle during limited hours. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 2 Queen Beds, Accessible (Mobility, Roll-in Shower)

2 Queen Beds | Sleeps 4

1 King Bdrm Suite with Mobility Access w/3x3SHWR

1 King Bed | Sleeps 4

2 Double Mobility Accessible w/Bathtub

2 Double Beds | Sleeps 4

2 Qn DLX 1 Bdrm Suite Mobility Access w/RI SHWR

2 Queen Beds | Sleeps 6

Guest reviews for Hilton Garden Inn Greensboro

Everyone (6) Couples (6) Business (2) Family (3) Other (1)
1
Everyone

Check in was terrible because Orbitz did not have my information together at check in and I had to

By on Oct 30, 2021

Review comment responded on Nov 1, 2021

Dear McKensie, thank you for your recent stay and for your feedback. I sincerely apologize that we were not able to meet or exceed expectations during your travels. We look forward to providing perfect accommodations in the future.

2
Family

Room smelled funky as soon as we entered. By the third night finally discovered the source. One of the mattresses had obviously been urinated on likely by a cat in this pet friendly room. Totally unacceptable. Staff did allow us to change rooms. That room was better but still a bit funky. Certainly not up to Hilton standards. No offer made to compensate us for the three nasty nights.

By on Oct 4, 2021

Review comment responded on Oct 5, 2021

Dear Dr Steve, thank you for your recent stay and for your feedback. I can assure you this is not typical of our hotel and we will be sure to look into this matter. We hope to have the opportunity to better accommodate you in the future.

4
Business Business

Everything good

By on Apr 27, 2021

Review comment responded on Apr 27, 2021

Thank you for your recent stay and for your 4 out of 5 review! Your support is truly valued and we are thrilled you enjoyed your stay. We hope to see you again soon!

4
Partner Couples Business Business

It was very convenient and felt extravagant without the big cost

By on Mar 2, 2021

Review comment responded on Mar 2, 2021

Thank you for your recent stay and for your 4 out of 5 review! Your support is greatly appreciated and we are thrilled you enjoyed your stay. We hope to see you again soon!

5
Everyone

By on Sep 5, 2020

Review comment responded on Sep 11, 2020

Thank you for your recent stay and for your 5 out of 5 review! Your support is greatly appreciated and we are glad you enjoyed your stay. We hope to see you again soon!

4
Everyone

By on Jun 5, 2020

5
Partner Couples

They have a bar and room service on site. Staff and facilities were great.

By on Oct 20, 2019

4
Everyone

By on Jun 17, 2019

Review comment responded on Jun 17, 2019

Thank you! Safe travels!

4

good hotel nice people

Everyone

I get all the help I need front desk good information about places to visit

By , from Miami on Sep 12, 2017

Review comment responded on Sep 14, 2017

Thank you for taking the time to review our hotel! Please come again soon!

4

two minor problems

Other

1) Heater element burned out in bathroom hair dryer. It onlycould blow air at room temperature. 2)There was a very bright light on a pole outside the window. At night, the window curtain did not reach low enough to cut off all that light. As a result, the room could not be completely dark.

By , from NC on Dec 28, 2016

Review comment responded on Dec 31, 2016

Thank you! I have alerted our General Manager to your concerns. We hope to see you again the next time you visit our area.

Hilton Garden Inn Greensboro

4307 Big Tree Way, Greensboro, NC 27409
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