great person at the front desk
Great customer service
I liked the size of the room. Everything was fine, no problems or dislikes.
The property needs some updates. The bathroom doors for the room need to be replaced with nickel handles and hinges. Doors still have brass on them.
great bed. quiet and clean. great staff. great breakfast and perfect location for a High Point parent
good location and the area that it is in safe to walk in
The ice machine broke. The only regular coffee carafe was often empty. Here's a suggestion - use 2 carafs for regular coffee. Breakfast was good if you were able to get the eggs, sausage, or potatoes. Lots of guests and not enough hot food. When the kitchen staff did bring out more hot food, they brought the food out on paper plates and put it in the stainless buffet servers. I doubt that's health department approved food handling practice.
Itwas a great location because it was easy to get to interstate and eating places
Overall a great experince, toilet in my room was veru broken upon arrival. Staff was wonderful and gave me an upgraded room in place of the room. The pull out couch in the room was broken and held together by zip ties l. Over all a great stay would recommend and stay again.
The gentleman behind the desk when I checked in was extremely nice and helpful. He made a guest feel good about staying at the Country Inn & Suites in Archdale.
The hotel was clean, and the staff was friendly. The breakfast was okay, not the best. The oatmeal was runny and there were thimgs floating in the hot water, so I couldn't drink any tea. Other than that it was a pleasant stay.
From the outside this hotel appears very nice. Upon initial entry into our room, it appeared to be well kept. When inspected, we found multiple hairs on the sheets as well as the pillows. When the front desk personnel was confronted about the issue, they were polite. We were given new sheets and pillow cases, which we changed out ourselves. As polite as the front desk personnel was, she did not offer to come change our sheets. She simply handed us the sheets and sent us on our way. The next morning we asked to speak to a manager. Again, the front desk personnel was very polite, but the manager was not on duty at the time, and we were told that the manager would be notified of our problem and he would give us a call. The breakfast was okay. I was not disappointed in it, but it wasn't great. The kitchen staff was very rude. It's Monday morning and the manager never contacted us. Looking at my credit card statement, we were charged the full amount for the room. We were also charged $20 more than what we were informed. We will not be staying at this hotel again in the future, due to the state of our room, and the lack of resolution to our issues.
Convenient location right off Interstate, Clean room and reasonable price, Breakfast sort of lacking but free
Located 3 mi (4.8 km) from Kersey Valley Attractions, Comfort Inn & Suites High Point - Archdale is within a 10-minute drive of International Home Furnishings Center. This 66-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.
Free buffet breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Satisfy your hunger from the comfort of your room with room service.
All of Comfort Inn & Suites High Point - Archdale's 66 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Other amenities include free newspapers, free long-distance calls, and free local calls.
At Comfort Inn & Suites High Point - Archdale, guests have access to a gym, free WiFi in public areas, and a business center. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with dry cleaning or laundry, and answer any questions about the accommodations. Additional amenities include a library, express check-in, and express check-out.
great person at the front desk
Great customer service
Dear Guest, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. Sincerely Hotel Manager
Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5 Star Review on your next stay. Sincerely, Hotel Manager
Dear Guest, Thanks for your stay at our hotel. We are sorry to hear you did not feel value for the price paid and was not as per your expectations. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
I liked the size of the room. Everything was fine, no problems or dislikes.
Thank you for your review!
Thank you so much for the incredible rating. We look forward to your next visit!
The property needs some updates. The bathroom doors for the room need to be replaced with nickel handles and hinges. Doors still have brass on them.
To provide our guests with an enjoyable experience is our primary goal. Thank you for sharing your feedback regarding our room and property. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five star experience.
We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
great bed. quiet and clean. great staff. great breakfast and perfect location for a High Point parent
On behalf of our entire staff - thank you for the wonderful rating. We look forward to your next visit!
Dear Guest, Thank you so much for sharing your great stay experience. I'm glad to hear you enjoyed the hospitality of our staff. They truly care about providing the best guest experience. We look forward to you returning again very soon. Sincerely Hotel Manager