Great Lakes Vacation Packages

Everything was great, we arrived early and to avoid an early check in fee we were allowed to have our luggage put on hold while we explored. The luggage was later brought to our rooms. The only small inconvenience was that the floor lamp did not work, I called and asked if it could be checked but no one ever came to correct it.

This was a very disappointing stay. The apartment was dirty, dusty, and hot. The temperature stayed around 77–78°F all night, yet the only bedding provided was thick comforters, making it impossible to sleep comfortably. When I simply asked for thin bed sheets, the host became argumentative instead of trying to help. They kept saying they were a private owner, as if that somehow excused poor customer service or making guests uncomfortable. It wasn’t until I contacted Expedia that the host responded by providing what I initially asked for. I didn’t want to spend my vacation dealing with unnecessary conflict, so we checked out after the first night instead of staying for the remaining five nights of our six-night reservation. I would not stay here again.

Bird dropping on steps and door entry way. The pull out bed was broken. Telephone call placed on hold for more than twenty minutes by front desk staff. After twenty minutes the call would disconnect or staff will ask to call back "we are helping customers."

Love the location. Was a disappointment with house cleaning. Did not get housekeeping one day, other days left minimal towels and wash cloths.

Was good