Great Lakes Vacation Packages

Birthday weekend getaway/Mamas weekend away! My girl friend and I enjoyed our stay here. The customer service was amazing from the concierge to the bell hop and front desk staff. Loved having a drink at the hotel bar in the evening. Everything was top notch! I loved that our bartender knew so much about the area and different popular destinations from dining to attractions. Stayed on the fourth floor, and was impressed by the amount of privacy we had in our "hallway." Once exiting the elevator, I used my key card to open a door to another "hallway" that only had two rooms in it. So quaint, so quiet. Loved it! The beds are so comfortable! Would definitely stay here again.

The garage was dark and dengue. The room description said city view. All you could see is a block wall. Orbitz description said the hotel had room service. They don’t. Web Site said no charge for early check in. They charged us $25 The room walls must be thin. We heard people talking from other rooms and in the hall. Anytime a neighbor used the restroom we could hear the water. Basically we got no sleep.

Everything was outstanding

Amazing hotel in every way!

The front desk staff was amazing. I had to change my room because my first room was half-cleaned. There were small milk containers behind the curtain. Then in my new room there were no trash bags in the cans and the tub was dirty.