The cocktail hour is nice . Breakfast is very well stocked
Great staff. Nice evening reception and breakfast. Comfortable bed. Coming back!
Very good!
Check-in was quick and easy. I had no idea, but they give you two free drink tickets per night of your stay. My girlfriend and I stayed here for one night, and they gave us two extra drink tickets for free, so a total of four! Also, they had a great free breakfast spread… juices, waffles, apple pancake rolls, sausage, bacon, muffins, sausage gravy, eggs with cheese and salsa and tater tots. I think we paid ~190 for a king suite for the night, but likely made half of that back with all the amenities! If we ever find ourselves in a Grass Valley again, we will definitely stay here again.
Fantastic location, friendly staff, clean and neat/sanitizer room. The free breakfast was great! Lots of good, relaxing atmosphere
Front desk staff was horrific.. they made both my stay and my family’s stay awful and we’re incompetent and not helpful. Specifically an older lady with long grey hair. I have worked in very high end hotels and I’d say that your hotel would be far far better with more training on coustomer service for your front desk and how to be more accommodating to guests. Would love to stay there again but your front desk staff may be a resin we don’t and won’t recommend in the future.
What a gem of a hotel! It was super clean, the rooms were very nice and comfortable, the continental breakfast amazing, and the staff was super helpful and very nice! It was great stay and if I’m ever in the area again…I will definitely stay here again!
The hotel is not be as clean As we have had in the past. Not happy we this hotel
Friendly, helpful staff. Central location and pleanty of parking.
The hotel was clean and the staff was very friendly. I especially, enjoyed the fireplace while having my breakfast.
Very suprised to even find a room in gold country wuth 2 beds. But at that price! And that well oppointed! Staff is excellent. Only regret having to leave before breakfast started. I'll be back!
great hotel and grear staff. price a little high for the area!
Big surprise. An outstanding hotel in a great location and with great friendly staff.
The location is great! Only complaint was the black out curtains in windo did NOT pull to the center! The rods stopped and left the window exposed for the entire middle and the sheers could be seen thru! Also I could not sleep with the lights shining into room. I use a pin to pull them together for the most part. Otherwise the stay was good. The breakfast included scrambled eggs, plump sausages and potatoes! Of course the other cereal, fruit, yogurt pastries etc. The free evening drinks was nice too and gave us a chance to unwind before heading out for dinner. A bit pricey but the renovations are lovely, staff friendly and helpful and so close to the freeway and downtown!
Nice facility, nice amenities and nice staff. Really enjoyed our time spent there.
Great buffet breakfast and coffee. Much better than expected.
Gold Miners Inn, Ascend Hotel Collection places you next to Greater Grass Valley Chamber of Commerce and Visitors Center and within a 5-minute walk of Center For The Arts. This 80-room hotel has free breakfast along with conveniences like free in-room WiFi and free self parking.
Free buffet breakfast is included with your stay. Entertain your taste buds with a drink at the bar/lounge, or chat with other guests at the free daily manager's reception.
Gold Miners Inn, Ascend Hotel Collection's 80 air-conditioned rooms provide patios, microwaves, and refrigerators. Guests can enjoy cable TV and stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free newspapers, and free local calls.
Guests of Gold Miners Inn, Ascend Hotel Collection enjoy a gym, free WiFi in public areas, and conference space. If you decide to drive, there's free parking. The front desk is staffed 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a business center, a computer station, and free newspapers.
The cocktail hour is nice . Breakfast is very well stocked
Great staff. Nice evening reception and breakfast. Comfortable bed. Coming back!
Yay! Thank you Janis for staying with us and taking the time to write a sweet review! I will share the great response to our team, and so happy you enjoyed our managers reception and breakfast! We cannot wait for you to return! :)
Very good!
Thank you Yuhang! We appreciate you staying with us and glad we made it a great stay! Please come back again soon :)
Check-in was quick and easy. I had no idea, but they give you two free drink tickets per night of your stay. My girlfriend and I stayed here for one night, and they gave us two extra drink tickets for free, so a total of four! Also, they had a great free breakfast spread… juices, waffles, apple pancake rolls, sausage, bacon, muffins, sausage gravy, eggs with cheese and salsa and tater tots. I think we paid ~190 for a king suite for the night, but likely made half of that back with all the amenities! If we ever find ourselves in a Grass Valley again, we will definitely stay here again.
Thank you Michael, so happy to hear that your check in went fast and smooth! Also that our manager reception went above your expectations for your stay, we are so grateful to be able to offer that perk to our guests plus our wonderful breakfast options! We appreciate you staying with us and so glad that you will be returning in time! Cannot wait!
Fantastic location, friendly staff, clean and neat/sanitizer room. The free breakfast was great! Lots of good, relaxing atmosphere
Thank you Daniel for staying with our company, we are pleased to hear that your stay with us went great and that our staff was able to provide such! Glad you were able to relax as you should! Hope to see you again soon!
Front desk staff was horrific.. they made both my stay and my family’s stay awful and we’re incompetent and not helpful. Specifically an older lady with long grey hair. I have worked in very high end hotels and I’d say that your hotel would be far far better with more training on coustomer service for your front desk and how to be more accommodating to guests. Would love to stay there again but your front desk staff may be a resin we don’t and won’t recommend in the future.
Linda- We believe in making a great first impression and I am so disappointed to hear that we did not deliver during your stay. I would love if you could contact me directly at the hotel so I can get the specifics on your experience and provide the necessary training to ensure that this does not happen again. I look forward to hearing from you!
What a gem of a hotel! It was super clean, the rooms were very nice and comfortable, the continental breakfast amazing, and the staff was super helpful and very nice! It was great stay and if I’m ever in the area again…I will definitely stay here again!
The hotel is not be as clean As we have had in the past. Not happy we this hotel
Oh no! I'm so sorry to hear about your experience at our hotel. It is not usual feedback that we receive from our guests and I hope you will contact me directly at the hotel so we can discuss details further. I would love to hear how we could have improved your visit.
Thanks for submitting your review- I'm so glad that you enjoyed your stay! We look forward to your next visit!
Thank you Justin, glad to know you were able to take part in our manager reception! Always an amazing treat during your stay :) I will let our breakfast staff know the great job they did! Hope to see you again soon :)