Standard Room, 2 Queen Beds, Non Smoking
from $63
Quality Inn I-40 & I-17
2.5 out of 5.0
3.3
out of 5
Average Guest Review
See all 37 reviews
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Recent guest reviews
Bring nose plugs. Room (and the hotel in general) had a subtle odor of cat urine - then the AC kicked on and the real stink party was on...then the odor was magnified x10. Carpets in the hallways and rooms look and smell like they haven't been cleaned in 10+ years. The shower head in our room was about 5'feet 3"inches off the tub floor - I'm average height and had to crunch over to get under the shower head stream. There was giant black hairs and unidentifiable crud on the floor behind the bathroom door that looks like it had been there for a long, long time. Subtle signs of black and green-ish mold in all the caulking and floor tile joints pretty much anywhere in the shower/toilet room. Would have bailed on this hotel 5 minutes after we walked in but it was Labor Day weekend, NAU parents weekend, and there was a huge football tournament going on and rooms were very scarce anywhere near the campus (where we needed to be close to for the weekend)
Overall the hotel is in need of a renovation. Rooms are dated and there are sings of quick fixes to keep things working. Our shower was missing the shower curtain. The location is also difficult to enter. Even the local Uber driver had a hard time finding us at the entrance. With the exception of the shower curtain, nothing was wrong, but at the same time there was nothing great.
The front desk girl had us wait to check in because she was finishing her smoking which was not allowed on hotel property. She asked for payment but I told her that I thought it was prepaid she said no it was not but when we checked out the guy that checked us out told us it was prepaid so he could not give us a receipt. The room was dirty and the carpet was filthy. There was no elevator and I was told that there were no ground floor rooms available. I broke my leg less than a year ago and can't so stairs very well.
Needs updating. Nice people. Decent breakfast. Central location and close to the university.
This is certainly not a five-star hotel however we had a very pleasurable experience and it was a good value for the money. Homemade banana bread welcomed me at check in and even though their coffee comes from "a box", it is the best I have had at any hotel, at ANY price. Serendipitous indeed...
Clean and convenient location but the facility is very old. The carpets were especially bad.
Pros: clean and bug free, delicious and hearty breakfast, secluded location. Cons: needs updating, smelly room, extremely firm bed, creepy wallpaper and dim lighting. Overall I had an okay experience but I wouldn't recommend this hotel to friends.
Breakfast buffet was nice, we could hear people talking in the hallways ,they woke us up. Every time we moved in the bed the whole bed moved. Bathrooms were pretty small . All else it was ok.
It was a place to stay over night in a pinch. The price was great. Their breakfast was the best. It offered more than pricy hotels. It had fresh eggs and sausage. Would stay there again.
The staff was ok but not very friendly. The room had a preset air conditioner temp. that could not be changed and it was hot in the room. The biggest issue was there was no elevator. I have a bad knee and don't do stairs well. They could not get us a bottom floor. This is something that I think should be disclosed before you book a room. The breakfast was good but again the breakfast was served down stairs and the dinning room was upstairs. The dinning room was big enough to fit a lot of people but not enough tables. It only seated about 25 people with 3 times that many people needing to sit. When I asked for a receipt I was told I would get it from Orbitz but still have received nothing yet.
Good hotel for the price. Comfortable bed and great breakfast in the morning.
Made the reservation from the road. This place was able to accomodate us. They were friendly, but it wasn't too easy to find.
Choose another hotel!!! The beds were extremely uncomfortable, the breakfast was terrible, and the room was extremely plain.
I don't have any complaints. Room was very clean, staff was great. Great location. Bed wasn't the most comfortable, but it was ok
Room was clean, beds weren't the most comfortable but they served their purpose.
The breakfast in the morning was tasty. Lots of variety. The beds were not the best. Fine for one night though.
The room is very dated and the beds gave all three of us back aches. Don't Recommend Quality Inn, The motel is lacking Quality in the Inn.
We stayed in our room,tired from sking all day.Ordered pizza, watched TV,went to bed.Got up at 7:00am for breakfast which was great except they did not have white bread for toast,the only thing wrong.Had lot to choose from.Got full.
Everything was great. I loved waking up every morning to the smell of fresh coffee (which was delicious)and sausage. The only complaint I have is that there was no fan in our bathroom. Great location and very accommodating.
once we were checked in, we did not have to get back in the car. Everything was a short walk away.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Onsite dining
Quality Inn I-40 & I-17 places you within a leisurely stroll of Riordon Mansion and Northern Arizona University. This hotel has 96 rooms and welcomes guests with conveniences like free breakfast, free in-room WiFi, and free self parking. Also close to this Flagstaff hotel are Lowell Observatory and Walkup Skydome.
Dining
Free buffet breakfast is included with your stay and awaits you each morning from 7 AM to 10 AM. This hotel has a restaurant that's perfect for a leisurely bite to eat.
Rooms
Quality Inn I-40 & I-17's 96 air-conditioned rooms provide coffee makers, free weekday newspapers, and free local calls. TVs come with cable channels, and guests can stay connected with free WiFi. Hair dryers, ironing boards, and desks are also standard.
Property features
Quality Inn I-40 & I-17 features free WiFi in public areas, a 24-hour business center, and coffee in a common area. If you drive, take advantage of free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include free newspapers and a gift shop.
Guest reviews for Quality Inn I-40 & I-17
they had the cheapest rate for a reason....
Everyone
Bring nose plugs. Room (and the hotel in general) had a subtle odor of cat urine - then the AC kicked on and the real stink party was on...then the odor was magnified x10. Carpets in the hallways and rooms look and smell like they haven't been cleaned in 10+ years. The shower head in our room was about 5'feet 3"inches off the tub floor - I'm average height and had to crunch over to get under the shower head stream. There was giant black hairs and unidentifiable crud on the floor behind the bathroom door that looks like it had been there for a long, long time. Subtle signs of black and green-ish mold in all the caulking and floor tile joints pretty much anywhere in the shower/toilet room. Would have bailed on this hotel 5 minutes after we walked in but it was Labor Day weekend, NAU parents weekend, and there was a huge football tournament going on and rooms were very scarce anywhere near the campus (where we needed to be close to for the weekend)
time to renovate
Everyone
Overall the hotel is in need of a renovation. Rooms are dated and there are sings of quick fixes to keep things working. Our shower was missing the shower curtain. The location is also difficult to enter. Even the local Uber driver had a hard time finding us at the entrance. With the exception of the shower curtain, nothing was wrong, but at the same time there was nothing great.
dirty room
Everyone
The front desk girl had us wait to check in because she was finishing her smoking which was not allowed on hotel property. She asked for payment but I told her that I thought it was prepaid she said no it was not but when we checked out the guy that checked us out told us it was prepaid so he could not give us a receipt. The room was dirty and the carpet was filthy. There was no elevator and I was told that there were no ground floor rooms available. I broke my leg less than a year ago and can't so stairs very well.
Everyone
Needs updating. Nice people. Decent breakfast. Central location and close to the university.
Review comment
Quality Inn responded on Apr 11, 2017
Thank you for your review. We hope to see you again.
central location in flagstaff
Everyone
This is certainly not a five-star hotel however we had a very pleasurable experience and it was a good value for the money. Homemade banana bread welcomed me at check in and even though their coffee comes from "a box", it is the best I have had at any hotel, at ANY price. Serendipitous indeed...
clean but in desperate need of a remodel.
Everyone
Clean and convenient location but the facility is very old. The carpets were especially bad.
needs updating
Everyone
Pros: clean and bug free, delicious and hearty breakfast, secluded location. Cons: needs updating, smelly room, extremely firm bed, creepy wallpaper and dim lighting. Overall I had an okay experience but I wouldn't recommend this hotel to friends.
nice easy to find .
Couples
Breakfast buffet was nice, we could hear people talking in the hallways ,they woke us up. Every time we moved in the bed the whole bed moved. Bathrooms were pretty small . All else it was ok.
nice hotel for one night.
Everyone
It was a place to stay over night in a pinch. The price was great. Their breakfast was the best. It offered more than pricy hotels. It had fresh eggs and sausage. Would stay there again.
ok hotel not worth the cost
Everyone
The staff was ok but not very friendly. The room had a preset air conditioner temp. that could not be changed and it was hot in the room. The biggest issue was there was no elevator. I have a bad knee and don't do stairs well. They could not get us a bottom floor. This is something that I think should be disclosed before you book a room. The breakfast was good but again the breakfast was served down stairs and the dinning room was upstairs. The dinning room was big enough to fit a lot of people but not enough tables. It only seated about 25 people with 3 times that many people needing to sit. When I asked for a receipt I was told I would get it from Orbitz but still have received nothing yet.
Thank you for your review.