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Hilton Garden Inn - Flagstaff

3.0 out of 5.0

Recent guest reviews

Overall experience is quite nice. Hotel is quite clean and quiet.

Maybe this place will be better after the remodel. There was some construction noise on the floor above us, but it stopped at a reasonable time. The room was small and shabby. The hot tub was broken. There were construction dumpsters and equipment all over the parking area. Would have been nice to know this place was torn up before booking. We would have stayed elsewhere.

Clean rooms, clean lobby and friendly staff. Would definitely stay here again in a heartbeat!

The hotel was lovely and great amenities. Rooms were incredibly comfortable and clean. The indoor pool was a great feature open late for guests and the breakfast was fantastic. It was a wonderful stay

Great convenient location. Very clean. Comfortable bed.

We stayed here 1 night, it was clean, comfortable beds and we enjoyed the patio area. It was a fun, restful stay. Staff were very friendly and helpful too.

Convenient location to campus. Hotel is clean and comfortable. Staff ifs friendly and helpful.

My major concern in staying at a hotel is getting a good night's sleep. At the Hilton Garden Inn, there were blackout curtains that totally covered the window. The bed was around the corner from the door so that light didn't bother me. There was very little noise from adjoining rooms. The breakfast buffet was very good. The room service dinner from Coco's was not so great. Note to self -- do NOT order fish and chips from room service because it will probably be cold. The staff went out of their way to make me feel comfortable, even helping me get my touchy laptop online.

Nice and clean the staff was friendly, the breakfast buffet was ok

Just an overnight stay to include a visit to Northern Arizona University for Christmas event. Had breakfast at The Place which was awesome, monstrous portions. The hotel was perfectly located, easy check in, friendly staff, nice to come back to for evening coffee and relax. Would not hesitate to go back, comfortable bed, warm and cozy. refrigerator helpful, coffee maker, microwave. Spotless.

It was nice but the beds were not very comfortable.

Beds need some work. Had back pain for the entire day.

Exceptionally friendly and helpful front desk staff. Would have given five stars had breakfast been complimentary.

Staff was very good room clean very handy on and off of interstate

Hotel is very nice. Staff was always upbeat and attentive to anything we needed. We've made many trips for one or two night up to Flagstaff and this was the first time we spent more on a room and it was definitely worth the extra money. One thing to note: If you are going to use the mini fridge, make sure to turn it on. Our fridge was almost off, so the first morning none of our things were much cooler than if we had left them out in the car.

Staff was very friendly and helpful. Our room was very comfortable, well-maintained and clean. Also very quiet and restful.

Very friendly staff, clean rooms, very comfortable beds etc. Perfect if you're just passing through town for a night or two and won't be in the room much but still want comfort. For $100, it's a great value especially when you only save $40 by staying at a Super 8.

Visiting UNA area was great but the temperpedic beds were horrib;e and the ice machine outside of our room made noise dropping ice every hour on the hour. Will not go back.

We arrived early at the hotel and they were able to check us in with no problems. The room was clean and adequately appointed. There was always plenty of hot water. My kids and I went to the indoor pool. The pool itself is fine, however, there is a large window which looks into the lobby. I felt like a zoo animal while I was in there. I also found the bed was a little too firm for my taste. There are plenty of restaurants within walking distance,and a WalMart/Target around the corner. The Starbucks was about 1/2 north. We enjoyed our stay.

The staff was very friendly and the free breakfast offered was wonderful, but the hotel needed some repairs; the room was old and the ice machine on our floor was broke. They also had a lot of families with children that ran up and down the hall making a lot of noise.

Room options

Room, 1 King Bed

King 1 | Sleeps 2

Room, 2 Double Beds

Full 2 | Sleeps 4

Room, 2 Double Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Full 2 | Sleeps 4

Guest reviews for Hilton Garden Inn - Flagstaff

Everyone (9) Couples (13) Family (19) Friends (2)
4

nice hotel near restaurants

Everyone

Overall experience is quite nice. Hotel is quite clean and quiet.

By , from Philadelphia on Jul 11, 2017

Review comment responded on Jul 13, 2017

Thanks for the great review! Keep an eye out for our breakfast inclusive rate while booking. They are definitely the best value.

3

just ok.

Everyone

Maybe this place will be better after the remodel. There was some construction noise on the floor above us, but it stopped at a reasonable time. The room was small and shabby. The hot tub was broken. There were construction dumpsters and equipment all over the parking area. Would have been nice to know this place was torn up before booking. We would have stayed elsewhere.

By on Feb 24, 2017

5

great hotel for the low price!

Everyone

Clean rooms, clean lobby and friendly staff. Would definitely stay here again in a heartbeat!

By on Dec 21, 2016

Review comment responded on Jan 2, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5

great stay!

Everyone

The hotel was lovely and great amenities. Rooms were incredibly comfortable and clean. The indoor pool was a great feature open late for guests and the breakfast was fantastic. It was a wonderful stay

By on Nov 26, 2016

Review comment responded on Jan 2, 2017

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5
Everyone

Great convenient location. Very clean. Comfortable bed.

By on Oct 29, 2016

Review comment responded on Nov 7, 2016

Thanks for the excellent review! I do apologize for the noise from the renovations. We are moving along very quickly and hope to be finished with the remodel in late February. We look forward to welcoming you back to see the final product.

5

nice hotel, convenient highway access

Everyone

We stayed here 1 night, it was clean, comfortable beds and we enjoyed the patio area. It was a fun, restful stay. Staff were very friendly and helpful too.

By , from CA on Aug 23, 2016

Review comment responded on Oct 7, 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4

close to northern arizona university

Everyone

Convenient location to campus. Hotel is clean and comfortable. Staff ifs friendly and helpful.

By on Jun 7, 2016

Review comment responded on Oct 7, 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5

all i want in a hotel

Everyone

My major concern in staying at a hotel is getting a good night's sleep. At the Hilton Garden Inn, there were blackout curtains that totally covered the window. The bed was around the corner from the door so that light didn't bother me. There was very little noise from adjoining rooms. The breakfast buffet was very good. The room service dinner from Coco's was not so great. Note to self -- do NOT order fish and chips from room service because it will probably be cold. The staff went out of their way to make me feel comfortable, even helping me get my touchy laptop online.

By , from Santa Fe, NM on Apr 27, 2016

Review comment responded on Sep 16, 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

4
Everyone

Nice and clean the staff was friendly, the breakfast buffet was ok

By on Mar 1, 2016

Review comment responded on Mar 11, 2016

Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

5

northern arizona university gala

Couples

Just an overnight stay to include a visit to Northern Arizona University for Christmas event. Had breakfast at The Place which was awesome, monstrous portions. The hotel was perfectly located, easy check in, friendly staff, nice to come back to for evening coffee and relax. Would not hesitate to go back, comfortable bed, warm and cozy. refrigerator helpful, coffee maker, microwave. Spotless.

By on Dec 9, 2015