The property was located close to restaurants and my family's residence. Sadly, a plugged toilet in the room needed several requests and hours to fix. Sadly, I had to pay for parking when I only had access to a family car loaned to me for 2 of the four days and nights (there were no rental vehicles available in all of Flagstaff during my stay).
Bed had hair in it, we changed rooms to have hair all over the bathroom floors and shower. Beds uncomfortable and pillows flat. We didn’t stay our second night. Manager Liz and employee Devon refused to help us. Horrible stay! Horrible upkeep! Horrible staff!
I loved the fire pit that’s on the property! This property also had laundry facilities which is great!
They aren’t covid conscious at all. I was shocked at first, to see a people lingering in the hotel lobby without wearing mask, folks in front desk don’t clearly tell what part of the building the room is situated, worst is they keep the bath towels on the toilet compartment.
Cleanliness, the fire pit, overall quietness were perfect.
The suite was absolutely amazing! It was very spacious, clean and overall just perfect. The views from the room were beautiful. The location I feel made it even better. Access to many restaurants and nearby stores made the stay even more convenient! We will definitely be staying here again!
The hotel allowed people out onto the enclosed patio in the center of the hotel at all hours of the night. It was loud and people kept going in and out of the stair well slamming the door.
250 points/day for reusing towels and bed make up without daily housekeeping services; plus customer service of front line staff when checking in—most especially with key services
Hotel is in a good location. The room was nice. However, the chicken pot pie was too salty and didn’t have much chicken. It was just soup baked in a pie.
Located in Woodlands Village within a mile (2 km) of Northern Arizona University, Courtyard Marriott Flagstaff is within a few miles (5 km) of other popular sights such as Lowell Observatory. This 3-star hotel welcomes guests with 164 rooms and conveniences like an indoor pool, free in-room WiFi, and a fitness center.
Sit down for a leisurely bite to eat at the onsite bistro, or enjoy a drink at the bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
All 164 rooms feature refrigerators, coffee makers, and safes. Guests can expect 43-inch TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Phones, ironing boards, and desks are also standard.
Guests of Courtyard Marriott Flagstaff have access to an indoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for USD 6 per day. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and tours/tickets. Additional amenities include a meeting room, coffee/tea in a common area, and a computer station.
The property was located close to restaurants and my family's residence. Sadly, a plugged toilet in the room needed several requests and hours to fix. Sadly, I had to pay for parking when I only had access to a family car loaned to me for 2 of the four days and nights (there were no rental vehicles available in all of Flagstaff during my stay).
We are sorry that we fell short of your expectations. The experience you described is not characteristic of this property. We have let the appropriate managers aware of your feedback. Thank you for choosing to stay with us.
Bed had hair in it, we changed rooms to have hair all over the bathroom floors and shower. Beds uncomfortable and pillows flat. We didn’t stay our second night. Manager Liz and employee Devon refused to help us. Horrible stay! Horrible upkeep! Horrible staff!
Thank you for your feedback. Maintaining a clean atmosphere within our guest rooms and common areas is always a key priority, especially during these unprecedented times. On behalf of the entire team at the Courtyard Flagstaff, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. We appreciate you choosing to stay with us.
Thank you for your feedback. We are so happy that you enjoyed your stay.
I loved the fire pit that’s on the property! This property also had laundry facilities which is great!
We are happy that you enjoyed your stay. Thank you for staying with us during these unusual times.
Thank you for your feedback. We are so happy you enjoyed your stay.
We are sorry that we fell short of your expectations. We will try harder next time. Thank you for choosing to stay with us.
Thank you for your feedback. We are so happy you enjoyed your stay. We look forward to seeing you the next time your travels bring you to Flagstaff, AZ.
They aren’t covid conscious at all. I was shocked at first, to see a people lingering in the hotel lobby without wearing mask, folks in front desk don’t clearly tell what part of the building the room is situated, worst is they keep the bath towels on the toilet compartment.
Thank you for your feedback. We do offer masks to those that don't have one. However, we cannot force anyone to wear one. I am sorry that this made you uncomfortable. We do hope to see you the next time your travels bring you through Flagstaff, AZ.
Thank you for your honest feedback. We look forward to seeing you the next time your travels bring you to Flagstaff, AZ.
Thank you for your feedback. We appreciate you choosing to stay with us.