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Hotel Reina Isabel

4.0 out of 5.0

Recent guest reviews

There are many good points about this Hotel. Position, goof food for buffets. However if you are given the worst room in an hotel, what else do you feel. The room we were allotted was 114. This room is immediately over the entrance and the car park of the Hotel. It rests over the area where all the deliveries to the Hotel take place, starting from very early morning. The view is a selection of hogh rise buildings. Described by the Hotel as a City View. Added to this outstanding luxury is a major crossroads in the town with constant levels of traffic every minute of the day and night. We go to the Canaries for the weather and a balcony that we can enjoy. This one is unusable. The remains first floor rooms are almost as bad, but not quite. I will never visit this Hotel, or, indeed, Las Palmas again. Total waste of money.

Thought I would treat my husband to a short break Now looking at rebooking for next year. The staff and hotel is 5 star we wish we could of stayed longer. Spacious rooms we were on the 6 floor town view with double glazed doors shut you heard no noise. Taxi rank right outside hotel which was perfect as we had to make our own way to the airport. Plenty of shops and restaurants and beautiful beach outside. Sun beds free on beach as yr part of the hotel. Highly recommended. Thank you reina Isabel

Stayed here briefly but my parents are there for three weeks. Spa, bar, gym and pool on the top floor are excellent with amazing views. Food good and again great location next to the promenade. The top floor restaurant is stunning but too pricey for me. Struck by how amazingly helpful and friendly all the staff were. Cleaners, bar and restaurant staff, reception and managers - all were great and make this place special.

We had only one night waiting for a cruise and chose this hotel because it‘s near to the port. Our experience was wonderful. The rooms are quiet and clean. The service of the team was perfect and we enjoyed the breakfast. A real highlight is the bar at the beach promenade - a wonderful cozy atmosphere. We can definitely recommend this hotel.

From the moment you enter the hotel it is obvious how clean the place is, then you are greeted by the most friendly reception staff I have ever met,We were shown to our town facing room.Good sized room with large bathroom with a great shower.Plenty of wardrobe space,a small fridge and safe. The breakfast was excellent with a varied choice of hot and cold food,even vodka and spakling wine if you fancied it.The rooftop pool was amazing,the beach was just across the promenade,free beds and umberellas are included in the room rate as well as the good wi-fi There are dozens of decent bars and restaurants within easy walking distance of the hotel. Our room was cleaned to a very high standard everyday.It was nice to sit on the balcony in the evening with a glass of wine from the fridge. All the staff in the hotel were friendly and helpful. Overall a great holiday and we will be back

Fab hotel in fantastic location right on the promanarde and beach,All the staff were lovely nothing to much trouble ,Rooms spotless,food very good ,even the breakfast chef knew exactly what I wanted after one day.Nice to have free use of spa facilities (except for one on one treatments).Beach loungers etc also free.Very easy to get around lots of coffee shops and restaurants close by .Would certainly return .

Where do I start? When we arrived at the hotel we were greeted by happy, smiley reception. The chap checked us in and gave us advice/information with regards to our stay. We went for dinner, just got in in time! Wow, the food was blooding amazing. So much choice and everything was cooked to perfection. Every evening some food was cooked to your preference, fish, steak, liver. Coffee available via machine during dinner as well as breakfast time.The presentation was equally as good. All the staff from reception, cleaning and catering was very attentive and nothing was too much trouble. Before I forget, chaps need to wear long trousers for dinner which I forgot but I wasn’t the only one! Nevertheless, when I was reminded it was done very discreetly and when I had changed I was thanked! Breakfast... my wife was excited every morning to have her sparkling wine, yes every morning! Fresh Salmon - lovely! Our room, so spacious, plenty of room/storage. Bathroom - massive! Amazing shower. Room cleaned every day. My wife was concerned about outside/corridor noise - she had no reason to be concerned. Triple glazing, double patio doors then a further door to go out on the balcony. Inside, we had a door to separate the bathroom and main door so we didn’t hear anything and had no disturbances. The Pool on the top floor, brilliant. Always a bed available for us and we came home with a cracking tan! Pool was lovely, never crowded and warm too. The beach, literally 20 steps away. The beds were available to us free as part of the hotel. Again, staff on the beach very chirpy and happy. Beach really clean by the way, the sea - lovely. Nearly forgot - the Spa, give it a go! The massage table, so good. Sauna, steam room, dead pool - all free. Oh yeah the Gym - the best I have ever seen in a hotel. My wife was pretty disappointed that she never packed her gym stuff! Free internet too and the Wi-fi is brilliant, you can even get this on the beach! Would we return to this hotel? Damn right! This time my wife doesn’t have to nag me to book a holiday. It’s a four star hotel and worth every one.

Fantastic hotel in a superb location on the beach. No more than 500 yard from anywhere. Very helpful and polite staff always willing to help. Modern spacious hotel with 2 good bars and a fab pool on the roof. The room was big with a large bathroom and great shower. All that was needed was available. Breakfast was also good quality and varied. We will return again...

The hotel is in a great position. We had easy access to the city, to public transport to explore the island and to the beautiful beach. The facilities are very good. The rooftop pool was clean and warm and there are great views. The spa was well equipped- even my husband enjoyed indulging himself! The restaurant food was very good. There was plenty of choice. We particularly enjoyed the freshly cooked fish and steak. Breakfast was amazing. Sparkling wine and vodka were freely available. Most of all the staff were always friendly and couldn't do enough to help. We had a room with a view of the side street. Not a good view but the room was large and very clean. As a complimentary changing room we had a sea view. This was very small but a good view. It is swings and roundabouts! We were so lucky with the weather and would definitely return.

I am writing this review from my town view balcony which is great but if I come back I will book a sea view room just for the sunset. We are delighted with the hotel our room is clean and spacious, A really good shower. Breakfast is to a high standard but get coffee from the machine and not from the waiter. The beach is right at the front entrance and the su beds freely available. The are is perfect plenty of places to eat and the old town just€6 in a taxi from the rank next to to the main entrance. What's not to like!

Alfredo L. Jones 40 Las Palmas De Gran Canaria Gran Canaria

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Hotel Reina Isabel places you within a 10-minute stroll of Santa Catalina Park and Ciencia y la Tecnologia Museum. This 4-star hotel welcomes guests with 225 rooms and conveniences like a full-service spa, an outdoor pool, and free in-room WiFi. It's on the beach and also a short walk from La Regenta Modern Art Museum and El Muelle Shopping Center.


Free breakfast is included with your stay. Enjoy dining at the hotel's 2 onsite restaurants: Roma offers relaxing ocean views; Summum specializes in fusion cuisine. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the 2 coffee shops/cafés.


All 225 air-conditioned rooms feature balconies, refrigerators, and free bottled water. Guests can expect to find free WiFi and flat-screen TVs with digital channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Safes, phones, and desks are also standard.

Property features

At Hotel Reina Isabel, guests enjoy a full-service spa, an outdoor pool, and a fitness center. If you drive, put free parking to good use. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this beach hotel include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Standard Double Room, Sea View (Spa access included)

Full 1 | Twin 2 | Sleeps 2

Junior Suite (Spa access included)

Full 1 | Twin 2 | Sleeps 3

Junior Suite, Sea View (Spa access included)

Full 1 | Twin 2 | Sleeps 3

Standard Single Room (Spa access included)

Twin 1 | Sleeps 1

Reviews from Trip Advisor

Trip Advisor aggregated rating

87% of guests recommend this hotel

Total of 1052 reviews