Government Canyon State Natural Area Vacation Packages

First red flag was upon check in we were given the wrong room, we went down stairs to inform the staff and they gave us a new room no issue. We walked in and the room had a terrible smell every time the air would turn on. The beds were damp and we were only given two towels to use. The pillows had the worse smell we have ever smelt and we had to request new ones and it wasn’t any better. Not even a hour later as we are taking a nap , a family of 6 walks into our room and told us the staff downstairs gave them this room and they had a key to open the door. So I had to tell them when I checked in they gave me the wrong room too but at least the one we walked into was vacant. I can’t imagine if we wouldn’t have been in the room and the staff just handing out keys to guest not even checking to see if rooms are taken or vacant what could have happened to our personal belongs. After this it made us very uncomfortable to sleep or leave not knowing if it was going to happen again. The next day the breakfast was okay nothing special the juice was watered down. As we are getting ready a roach was found in the room. Later on another one was found and the next day again. I booked this hotel as it looked nice but don’t let the pictures fool you or the reviews. I spoke with other guest and they as well had the same to say about the roaches, the pillows and bedding being damp and the smell coming from the AC unit.

Take the 7th floor, adults only, upgrade!!!

There are some bad smells in this room. It looks like wet and mold.

Clean and spacious room, well maintained and staff was very helpful. Breakfast was okay but that’s typical so that’s fine! I recommend for people who like to stay in a suite like situation. Every room has a sofa that converts into a bed.