The Star Grand at The Star Gold Coast

5.0 star property

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
6 restaurants, lunch, dinner served; Italian cuisine
Reception
Exterior detail
Corner Balcony Deluxe King Room | View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8 Casino Drive, Broadbeach, QLD, 4218
  • Place, The Star Gold Coast
    ‪2 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪26 min drive‬

Room options

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(140 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

Superior Deluxe King Room

8.8 out of 10
Excellent
(127 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Corner Balcony Deluxe King Room

8.6 out of 10
Excellent
(18 reviews)
  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Corner Balcony Deluxe Twin Room

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Executive Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free WiFi

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

Superior Deluxe King

  • Sleeps 2
  • Free WiFi

Club Suite

  • Sleeps 2
  • Free WiFi

Executive Deluxe King

  • Sleeps 2
  • Free WiFi

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

King Terrace Suite

  • Sleeps 2
  • Free WiFi

Ocean Terrace Suite

  • Sleeps 2
  • Free WiFi

Deluxe Corner King

  • Sleeps 2
  • Free WiFi

Deluxe Corner Twin

  • Sleeps 2
  • Free WiFi

Executive Deluxe Twin

  • Sleeps 2
  • Free WiFi

Superior Deluxe Room

  • Sleeps 3
  • Free WiFi

Superior Deluxe Twin

  • Sleeps 2
  • Free WiFi

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About the neighborhood

Gold Coast

Located in Broadbeach within a short walk of Pacific Fair Shopping Centre, The Star Grand at The Star Gold Coast is within a few miles (5 km) of other popular sights such as Surfers Paradise Beach. This 5-star hotel has 592 guestrooms and offers conveniences like 6 restaurants, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Gold Coast and also close to Slingshot and Cavill Avenue.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.1 miles
  • Pacific Fair Shopping Centre - 5 min walk - 0.3 miles
  • Dracula's Cabaret - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.4 miles
  • The Oasis - 9 min walk - 0.5 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Room81 - ‬8 min walk
  • ‪Outback Steakhouse - ‬9 min walk
  • ‪No Name Lane - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk

About this property

The Star Grand at The Star Gold Coast

Guests staying at The Star Grand at The Star Gold Coast enjoy an outdoor pool, a gym, and 2 hot tubs. Self parking is available for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Espresso makers, safes, and ironing boards are also standard. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Kiyomi
  • Nineteen at The Star
  • Uncle Su at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Are free cancellation options available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of May 4, 2026, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on May 11, 2026 start from $175, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Star Grand at The Star Gold Coast?

This hotel is situated in Broadbeach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at The Star Grand at The Star Gold Coast?

Yes, parking is offered for AUD 20 per night.

Are there luxury amenities available at The Star Grand at The Star Gold Coast?

Yes, guests can indulge in luxuries such as an outdoor pool, 6 restaurants, and a poolside bar at this hotel.

Does The Star Grand at The Star Gold Coast include a casino on the premises?

No, The Star Grand at The Star Gold Coast doesn't have a casino.

Is there an indoor pool at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6 AM and 9 PM.

What will couples enjoy most about a stay at The Star Grand at The Star Gold Coast?

There are many amenities for couples at this hotel, including 6 restaurants and an outdoor pool plus some guestrooms feature in-room massages.

Does The Star Grand at The Star Gold Coast have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does The Star Grand at The Star Gold Coast feature a restaurant that includes a breakfast menu?

Yes, The Star Grand at The Star Gold Coast has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Star Grand at The Star Gold Coast allow pets to stay for free?

No, pets aren't allowed at The Star Grand at The Star Gold Coast though service animals are welcome.

Does The Star Grand at The Star Gold Coast have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How close is the airport from The Star Grand at The Star Gold Coast?

The closest major airport to The Star Grand at The Star Gold Coast is Coolangatta Airport (OOL), which is 17.9 mi away (33 minutes by car).

Are there rooms with balconies that I can book at The Star Grand at The Star Gold Coast?

Yes, some guestrooms at this hotel offer either a furnished balcony and a terrace where guests can enjoy ocean and mountain views.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 118 out of 1002 reviews
Rating 4 - Poor. 56 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

James

Liked: Cleanliness, property conditions & facilities
Yes spotless staff great
Stayed 1 night in Jan 2026

10/10 Excellent

Tim

Stayed 5 nights in Jan 2026

10/10 Excellent

Amar

Stayed 6 nights in Dec 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service, amenities
The room was spotless, bed very comfortable etc... The best part of the stay was the amazing staff and service we received.
Stayed 1 night in Jan 2026

8/10 Good

Hayley

Stayed 1 night in Jan 2026

10/10 Excellent

Glen

Stayed 2 nights in Dec 2025

10/10 Excellent

Glen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always a clean room when serviced.
Stayed 4 nights in Jan 2026

10/10 Excellent

Denise

Liked: Cleanliness, amenities, property conditions & facilities
Love everything about this hotel, will continue to come back again & again!
Stayed 1 night in Jan 2026

10/10 Excellent

Anita

Liked: Cleanliness, amenities, property conditions & facilities
Best holiday ever!
Stayed 3 nights in Jan 2026

4/10 Poor

Mark

Traveled with family
Liked: Cleanliness
Disliked: Amenities
Over Crowded as too many properties are using the same facilities.
Stayed 3 nights in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Mandy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Bellhop George. Outstanding customer service, friendly and helpful. Room was ready for check-in by 1.30pm and luggage arrived soon after. Overall experience was exceptional. We shall return to STAR CASINO.
Stayed 1 night in Jan 2026

8/10 Good

Wayne

Stayed 2 nights in Jan 2026

2/10 Terrible

EVELYN

Stayed 1 night in Jan 2026

8/10 Good

Tung Sing

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Not perfectly clean, but service from room keeping is fast.
Stayed 1 night in Jan 2026

10/10 Excellent

Paul

Lovely large room and clean, check
Stayed 1 night in Jan 2026

8/10 Good

Christine, Tewantin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there to see a show. Nice breakaway.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jason

Stayed 1 night in Jan 2026

10/10 Excellent

Laura Paola

Stayed 3 nights in Jan 2026

10/10 Excellent

Donna

Beautiful room. Great afternoon tea on level 22.
Stayed 1 night in Jan 2026

10/10 Excellent

Peter

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service and clean impeccable rooms highly recommend. Fantastic pool for the kids also
Stayed 1 night in Jan 2026

8/10 Good

Achilleas, GREYSTANES

Stayed 8 nights in Jan 2026

10/10 Excellent

Xiaocong

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 5 nights in Jan 2026

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Staying at The Star was an overall good experience, only fault that I had was the pool areas were overly busy and no seats were ever available even despite going to the pool early at 8:30am. We found people would put down their towels, leave and then come back later. Makes it a bit difficult to enjoy the sun. We realise that it's important to share the space and within reason stay comfortable whilst on holidays. If someone was monitoring the seating area to make sure it wasn't getting abused by people and everyone got a fair chance at using the facilities it would have been good.
Stayed 4 nights in Jan 2026