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The Star Grand at The Star Gold Coast

5.0 star property

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Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Corner Balcony Deluxe King Room | View from room
6 restaurants, lunch, dinner served; Italian cuisine
Reception
Exterior detail

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
8 Casino Drive, Broadbeach, QLD, 4218
  • Place, The Star Gold Coast
    ‪2 min walk‬
  • Place, Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪23 min drive‬

Room options

View all photos for Superior Deluxe Twin Room

Superior Deluxe Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(138 reviews)
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Deluxe King Room

Superior Deluxe King Room | Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe King Room

8.8 out of 10
Excellent
(125 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe King Room

Corner Balcony Deluxe King Room | View from room

Corner Balcony Deluxe King Room

8.6 out of 10
Excellent
(18 reviews)
  • Partial ocean view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Corner Balcony Deluxe Twin Room

Corner Balcony Deluxe Twin Room | View from room

Corner Balcony Deluxe Twin Room

  • Mountain view
  • 344 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive King Room

Executive King Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive King Room

9.2 out of 10
Wonderful
(17 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Twin Room

Executive Twin Room | Premium bedding, pillowtop beds, in-room safe, desk

Executive Twin Room

9.0 out of 10
Wonderful
(11 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for King Terrace Suite

King Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 861 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Ocean Terrace Suite

Ocean Terrace Suite | Premium bedding, pillowtop beds, in-room safe, desk

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1216 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Deluxe King

Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe King

  • Sleeps 2

View all photos for Club Suite

Premium bedding, pillowtop beds, in-room safe, desk

Club Suite

  • Sleeps 2

View all photos for Executive Deluxe King

Premium bedding, pillowtop beds, in-room safe, desk

Executive Deluxe King

  • Sleeps 2

View all photos for Club Suite

Club Suite | Premium bedding, pillowtop beds, in-room safe, desk

Club Suite

9.6 out of 10
Exceptional
(4 reviews)
  • 872 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for King Terrace Suite

Premium bedding, pillowtop beds, in-room safe, desk

King Terrace Suite

  • Sleeps 2

View all photos for Ocean Terrace Suite

Premium bedding, pillowtop beds, in-room safe, desk

Ocean Terrace Suite

  • Sleeps 2

View all photos for Deluxe Corner King

Premium bedding, pillowtop beds, in-room safe, desk

Deluxe Corner King

  • Sleeps 2

View all photos for Deluxe Corner Twin

Lobby

Deluxe Corner Twin

  • Sleeps 2

View all photos for Executive Deluxe Twin

Lobby

Executive Deluxe Twin

  • Sleeps 2

View all photos for Superior Deluxe Room

Premium bedding, pillowtop beds, in-room safe, desk

Superior Deluxe Room

  • Sleeps 3

View all photos for Superior Deluxe Twin

Aerial view

Superior Deluxe Twin

  • Sleeps 2

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About the neighborhood

Gold Coast

Located in Broadbeach within a short walk of Pacific Fair Shopping Centre, The Star Grand at The Star Gold Coast is within a few miles (5 km) of other popular sights such as Surfers Paradise Beach. This 5-star hotel has 592 guestrooms and offers conveniences like 6 restaurants, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Gold Coast and also close to Slingshot and Cavill Avenue.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.1 miles
  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • Dracula's Cabaret - 3 min walk - 0.2 miles
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.4 miles
  • The Oasis - 7 min walk - 0.4 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Room81 - ‬8 min walk
  • ‪Outback Steakhouse - ‬9 min walk
  • ‪No Name Lane - ‬9 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Betty's Burgers & Concrete Co. - ‬9 min walk

About this property

The Star Grand at The Star Gold Coast

Guests staying at The Star Grand at The Star Gold Coast enjoy an outdoor pool, a gym, and 2 hot tubs. Self parking is available for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with concierge services, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Espresso makers, safes, and ironing boards are also standard. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite self parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Kiyomi
  • Nineteen at The Star
  • Uncle Su at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (17,513 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Parking for SUVs, RVs, buses, trailers, and large vehicles is not available.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Are free cancellation options available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of Apr 17, 2026, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on Apr 19, 2026 start from $178, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Star Grand at The Star Gold Coast?

This hotel is situated in Broadbeach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Does The Star Grand at The Star Gold Coast include a casino on the premises?

No, The Star Grand at The Star Gold Coast doesn't have a casino.

Is there an indoor pool at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6 AM and 9 PM.

Does The Star Grand at The Star Gold Coast feature a restaurant that includes a breakfast menu?

Yes, The Star Grand at The Star Gold Coast has 6 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Star Grand at The Star Gold Coast allow pets to stay for free?

No, pets aren't allowed at The Star Grand at The Star Gold Coast though service animals are welcome.

How close is the airport from The Star Grand at The Star Gold Coast?

The closest major airport to The Star Grand at The Star Gold Coast is Coolangatta Airport (OOL), which is 17.9 mi away (33 minutes by car).

The Star Grand at The Star Gold Coast Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1001 reviews
Rating 8 - Good. 229 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 57 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Xiaocong

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good locations
Stayed 3 nights in Jan 2026

10/10 Excellent

Ryan

Stayed 5 nights in Jan 2026

8/10 Good

Christian

Traveled with partner
Liked: Cleanliness, staff & service
Staying at The Star was an overall good experience, only fault that I had was the pool areas were overly busy and no seats were ever available even despite going to the pool early at 8:30am. We found people would put down their towels, leave and then come back later. Makes it a bit difficult to enjoy the sun. We realise that it's important to share the space and within reason stay comfortable whilst on holidays. If someone was monitoring the seating area to make sure it wasn't getting abused by people and everyone got a fair chance at using the facilities it would have been good.
Stayed 4 nights in Jan 2026

10/10 Excellent

fabio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great spot, fantastic pool, clean rooms, good location
Stayed 1 night in Jan 2026

8/10 Good

Matina

Liked: Cleanliness, staff & service, amenities
Clean rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Andreas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the stay was very good in most aspects, the only concern i had was the condition of the room itself the bathroom was in need of a bit of a freshen up , the mirror needed replacing and there were several rust spots on the door frame, also some mould spots around the roof in the cupboard area near the room entrance
Stayed 4 nights in Jan 2026

8/10 Good

Francisco

Stayed 8 nights in Jan 2026

8/10 Good

Jennifer Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2026

6/10 Okay

Patricia

Traveled with family
Liked: Amenities
1. Check in slow.. over 20 minutes in line.. observed this was the norm for checkin. 2. Extra fold up bed booked & reconfirmed.. would be in room on arrival was not, had to follow it up. The mattress on this bed was slab hard. 3. Room view was out over a roof & aircon units, very unappealing.. some plants could have been put on outside to soften the look 4. Mould in sink under the edge 5. Outside of room was a large laundry cart, which was there majority of a day with visibly stained towels showing on top. Near lift well on cupboard towels were all over it. For a 5 star .. those sort of things should not happen. 6. Aircon noisy 7. No daily room servicing, if you wanted it you had to request it. 8. Hairdryer broken, replacement wouldn’t turn off on unit only at wall socket Plus side… walking distance to Broadbeach eateries etc & walking distance to Pacific Fair
Stayed 3 nights in Jan 2026

10/10 Excellent

Elise

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean rooms, comfortable beds & great pool area.
Stayed 1 night in Jan 2026

10/10 Excellent

Sugeet Singh

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , helpful staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Nicola

Stayed 1 night in Dec 2025

8/10 Good

Christian

Stayed 7 nights in Dec 2025

4/10 Poor

Lisa

Stayed 1 night in Dec 2025

10/10 Excellent

John, Moore Park Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Kevin

Stayed 2 nights in Jan 2026

6/10 Okay

Ryan

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness, amenities
The room was very small and I asked for a good view of the beach which I didn’t get but I got complementary afternoon tea stay was very nice staff was very helpful and kind very good place and end of the day i enjoyed everything..
Stayed 7 nights in Dec 2025

10/10 Excellent

Nick

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2025

8/10 Good

Matina

Traveled with group
Liked: Cleanliness, staff & service, amenities
Clean, spacious rooms.
Stayed 5 nights in Dec 2025

8/10 Good

Benjamin

Stayed 4 nights in Dec 2025

8/10 Good

Ankit

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good clean rooms. Bit small for what we paid but ok. Body wash and shampoo ran out quickly so had to ask for more. Staff were great to deal with. Parking was free for us with multiple entry and exit allowed so it was very handy and great experience overall. Restaurant food was very good.
Stayed 4 nights in Dec 2025

10/10 Excellent

Paul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was a great stay, enjoyed the separate lounge room to the bedroom. I thought it was great value for $6xx for the night with the valet parking and executive lounge included. Plus the buffet breakfast the next day is great. Would be keen to go again.
Stayed 1 night in Dec 2025

10/10 Excellent

Jai

Liked: Cleanliness, staff & service, property conditions & facilities
Overall great experience.
Stayed 4 nights in Dec 2025

10/10 Excellent

Ines

Stayed 4 nights in Dec 2025

8/10 Good

Rod De

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amenities and room
Stayed 1 night in Dec 2025

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