The Star Grand at The Star Gold Coast

5.0 star property
Luxury hotel with 8 restaurants connected to the convention center in Gold Coast

Choose dates to view prices

Photo gallery for The Star Grand at The Star Gold Coast

Outdoor pool, open 6 AM to 9 PM, pool umbrellas, sun loungers
Exterior detail
Reception
Club Suite | 1 bedroom, premium bedding, pillowtop beds, in-room safe
Ocean Terrace Suite | View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Parking available

Explore the area

Map
8 Casino Drive, Broadbeach, QLD, 4218
  • The Star Gold Coast
    ‪2 min walk‬
  • Pacific Fair Shopping Centre
    ‪3 min walk‬
  • Cavill Avenue
    ‪5 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪21 min drive‬

Book today, save on your next hotel stay

It's that easy when you're a member of Orbitz Rewards. It's free to join!

Room options

Superior Deluxe Twin Room

8.6 out of 10
Excellent
(101 reviews)
  • 344 sq ft
  • Sleeps 3
  • 2 Double Beds

Superior Deluxe King Room

8.6 out of 10
Excellent
(93 reviews)
  • 344 sq ft
  • Sleeps 3
  • 1 King Bed

Club Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 872 sq ft
  • Sleeps 2
  • 1 King Bed

Corner Balcony Deluxe Twin Room

  • 344 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Executive King Room

8.8 out of 10
Excellent
(11 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 King Bed

Corner Balcony Deluxe King Room

8.4 out of 10
Very good
(16 reviews)
  • 344 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

King Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • 861 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Twin Room

9.0 out of 10
Wonderful
(8 reviews)
  • 355 sq ft
  • Sleeps 3
  • 2 Double Beds

Ocean Terrace Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 1216 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

You may also like

About the neighborhood

Gold Coast

Located in Broadbeach within a short walk of Pacific Fair Shopping Centre, The Star Grand at The Star Gold Coast is within a few miles (5 km) of other popular sights such as Surfers Paradise Beach. This 5-star hotel has 592 guestrooms and offers conveniences like 8 restaurants, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Gold Coast and also close to Slingshot and Cavill Avenue.

What's nearby

  • The Star Gold Coast - 2 min walk - 0.1 miles
  • Pacific Fair Shopping Centre - 3 min walk - 0.2 miles
  • Gold Coast Convention and Exhibition Centre - 7 min walk - 0.4 miles
  • Surfers Paradise Beach - 5 min drive - 2.2 miles
  • Cavill Avenue - 5 min drive - 2.6 miles

Getting around

  • Broadbeach South Light Rail Station - 8 min walk
  • Varsity Lakes Station - 19 min drive
  • Coolangatta Airport (OOL) - 33 min drive

Restaurants

  • ‪Betty's Burgers & Concrete Co. - ‬10 min walk
  • ‪Nineteen at the Star - ‬7 min walk
  • ‪Outback Steakhouse - ‬10 min walk
  • ‪Caffe Cherry Beans - Pacific Fair - ‬8 min walk
  • ‪Uncle Su - ‬7 min walk

About this property

The Star Grand at The Star Gold Coast

Luxury hotel with 8 restaurants connected to the convention center in Gold Coast
Guests staying at The Star Grand at The Star Gold Coast enjoy an outdoor pool, a gym, and 2 hot tubs. Self parking is available for AUD 20 per night. The front desk has multilingual staff on hand 24/7 to help with luggage storage, dry cleaning/laundry, and tours or tickets. Other amenities at this luxury hotel include free WiFi in public areas, meeting rooms, and a conference center.
Guests can expect to find free WiFi and 65-inch LCD TVs with satellite channels and pay movies. Pillowtop beds sport premium bedding and pillow menus, and bathrooms offer hair dryers and designer toiletries. Espresso makers, safes, and ironing boards are also standard. Housekeeping is available on request.
2 hot tubs are on site along with an outdoor pool. Other recreational amenities include a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, French, German, Indonesian, Irish, Italian, Japanese, Korean, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Onsite parking available only on request
  • Self parking on site (AUD 20 per night)
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 39.90 for adults and AUD 19.90 for children
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Cucina Vivo
  • Garden Kitchen & Bar
  • Imperial at The Star
  • Kiyomi
  • Nineteen at The Star

Things to do

  • 2 hot tubs
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 21 floors
  • Ballroom
  • Banquet hall
  • Built in 1985
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 65-inch LCD TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

The property charges 1.85 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from May 8 to July 20:
  • One of the swimming pools
  • Hot tub

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 50.0 per day

Property payment types

Important information

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.90 for adults and AUD 19.90 for children
  • Self parking fee: AUD 20 per night
  • Rollaway bed fee: AUD 50.0 per day
  • Credit card charges are subject to a surcharge of 1.85 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers parking (fees apply).

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve onsite parking.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a smoke detector and a security system.

Additional information about polices, regulations, and more:

  • Pool access available from 6 AM to 9 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.
  • Noise-free rooms can't be guaranteed.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Gold Coast Jupiters
Gold Coast Jupiters Hotel
Jupiters Casino Gold Coast
Jupiters Casino Gold Coast Broadbeach
Jupiters Casino Hotel Gold Coast
Jupiters Gold Coast
Jupiters Hotel
Jupiters Hotel & Casino Gold Coast
Jupiters Hotel & Casino Gold Coast Broadbeach
Jupiters Hotel Gold Coast
Broadbeach Conrad
Conrad Broadbeach
Conrad Hotel Jupiters
Jupiters Hotel Casino Gold Coast Broadbeach
Jupiters Hotel And Casino Gold Coast
Star Gold Coast Broadbeach
Star Grand Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel
The Star Grand at The Star Gold Coast Broadbeach
The Star Grand at The Star Gold Coast Hotel Broadbeach

Frequently asked questions

Are free cancellation options available at The Star Grand at The Star Gold Coast?

The Star Grand at The Star Gold Coast offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on Orbitz.

How much does it cost to stay at The Star Grand at The Star Gold Coast?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at The Star Grand at The Star Gold Coast on Jul 7, 2025 start from $142.41, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What is there to do near The Star Grand at The Star Gold Coast?

This hotel is situated in Broadbeach within a 10-minute walk of The Star Gold Coast and Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at The Star Grand at The Star Gold Coast?

Yes, parking is offered for AUD 20 per night.

Does The Star Grand at The Star Gold Coast include a casino on the premises?

No, The Star Grand at The Star Gold Coast doesn't have a casino.

Is there an indoor pool at The Star Grand at The Star Gold Coast?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and 2 hot tubs. Guests have pool access between 6 AM and 9 PM.

What do couples enjoy most about The Star Grand at The Star Gold Coast?

There are plenty of amenities for couples at this hotel, including an outdoor pool, a poolside bar, and an ocean-view restaurant.

Are there hot tubs at The Star Grand at The Star Gold Coast?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does The Star Grand at The Star Gold Coast feature a restaurant that includes a breakfast menu?

Yes, The Star Grand at The Star Gold Coast has 8 restaurants, and serves buffet breakfast each morning for a surcharge.

Does The Star Grand at The Star Gold Coast allow pets to stay for free?

No, pets aren't allowed at The Star Grand at The Star Gold Coast though service animals are welcome.

Does The Star Grand at The Star Gold Coast have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How close is the airport from The Star Grand at The Star Gold Coast?

The closest major airport to The Star Grand at The Star Gold Coast is Coolangatta Airport (OOL), which is 17.9 mi away (33 minutes by car).

Are there rooms with balconies at The Star Grand at The Star Gold Coast?

Yes, some guestrooms at this hotel offer either a furnished balcony or a terrace where guests can enjoy ocean or hill views.

The Star Grand at The Star Gold Coast Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 559 out of 1006 reviews
Rating 8 - Good. 219 out of 1006 reviews
Rating 6 - Okay. 126 out of 1006 reviews
Rating 4 - Poor. 66 out of 1006 reviews
Rating 2 - Terrible. 36 out of 1006 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Vincenzo

Disliked: Cleanliness, staff & service, property conditions & facilities
There anythingbgood about it . Inwas very disappointed. Dirty old needed updated
Stayed 3 nights in Mar 2025

10/10 Excellent

Myckala

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to stay with close access to major shopping centre and plenty of restaurants. The room was quite nice with modern facilities and a decent size tv with decent channels. Room service was great along with the quality of food.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kate

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would definitely stay there again however the check in process needs takes far to long.
Stayed 1 night in Mar 2025

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our wedding night

It was nice eveything available . We got a complimentary bottle of champagne as it was our wedding
Stayed 2 nights in Mar 2025

4/10 Poor

Scott

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Very average experience. Most bars and restaurants were closed on Saturday, the hallways hadn't been cleared of Room Service, Pool Towels. Won't be staying there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Mar 2025

8/10 Good

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just what we needed for our staycation.
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room, clean and quiet and a very comfy bed. All staff were helpful and courteous.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are very attentive and helpful. Rooms are a bit dated but clean and comfortabke
Stayed 3 nights in Mar 2025

10/10 Excellent

Warren

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean facilities, and mostly helpful staff. The options for tables in the casino is very limited but provided for a fun evening. Lots of variety for dining options which makes things more interesting should you stay multiple nights.
Stayed 1 night in Mar 2025

10/10 Excellent

Christine, Wilberforce NSW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Crowne Plaza rooms have a luxury feel at an affordable price
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Miles

Stayed 1 night in Mar 2025

6/10 Okay

Amber

Stayed 2 nights in Feb 2025

10/10 Excellent

Glyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay!!!

The room was lovely with a beautiful view of the Gold Coast. Bathroom was clean and really nice. The room was spacious. The man checking us in was lovely and very helpful. I wouldn’t hesitate to stay again
Stayed 2 nights in Mar 2025

10/10 Excellent

Anilyn

Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, Great restaurants and great views
Stayed 1 night in Feb 2025

10/10 Excellent

GJMATHESON

Stayed 3 nights in Feb 2025

6/10 Okay

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only 1 breakfast place - Sunday morning - went down at 9.15am - stood in line for approx 20-25mins - front of line at 9.46am - was told it costs $40 but that the place was closing at 10am - the queue behind was crazy. - and we were in the hotel guests line!!!! They were not going to refill - not happy
Stayed 1 night in Mar 2025

10/10 Excellent

Thelma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and loved the pool
Stayed 3 nights in Feb 2025

10/10 Excellent

Suren

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Absolutely fantastic 10/10
Stayed 2 nights in Feb 2025

10/10 Excellent

Georges

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Avneet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025