Sunset Island Resort3.5 out of 5.0
Recent guest reviews
I got a good deal for the accomodation so it was worth what I paid. No elevators which suck, was stuck carrying luggage feom the carpark up to 3rd floor. mismatched crockery with some only having 2 to the set. missing utensils and no pans???? the staff were helpful and very friendly. pleasantly surprised at the spa pool. good temperature for the cool nights. the saving grace for this accomodation was the location. 7 minute walk to the heart of surfers.
Rooms were dirty, staff were rude and there was a lack of pillow and blankets. There isn't an elevator, so I was stuck carrying 2, 22 kg bags up a lot of stairs. This place doesn't even deserve 1 star! Wasn't a pleasant stay and we will not be returning here ever again. Definitely don't recommend this place to anyone.
The penthouse. The shower door was broken, the toilet leaked, the hair dryer made a noise, the fry pan dirty, it had dried food on it, we had a crockery set for 4 there was 6 of us, dishwasher broken.
mould in both showers, the toilet is leaking, grime and scum build up everywhere, the room was filthy like it doesnt even get cleaned. Not worth the money you pay. No pram access and the stairs smelt like cigarette smoke because they have smoking allowed in rooms! Will NEVER go back.
Hotel was in a great area, but as for our room it was not worth what I paid. Had mould on the ceiling, carpet was filthy, shower door was broken, no air con as it was broken, bad smell in the rooms. Would not stay at this hotel again.
Great staff and good location. Extremely expensive wifi. The pool area was nice and we really liked the big apartment. It was clean and walking distance to the main city. We would definitely go back again!
We stayed at this hotel for 8 days in January 17 and I found the place to be quite good. I have stayed at various ageing hotels and resorts and found this one to be the best. People need to consider that most of these places were built decades ago and unless you are prepared to pay the $ for places like SALT newly built on the beachfront then its hard to make comparisons with anything else. We liked: • Secure car park • Clean spa and pool • Beautiful garden • Ceiling fans in bedrooms • Beds are ok (ie not bad) We know that most rooms are fitted out differently so my comments are based on the room I stayed in. • Couch is very groovy but not comfortable • Freezer was temperamental did not freeze well.
My girlfriends and i stayed here on our girls weekend away the parking was secure the room was lovely and clean the pool and spa was great we all enjoyed our stay it was only a 10 min walk to the main streets of surfers paradise staff were lovely too we will be back thank you sunset island
we travelled all the way down there only to find out they had given our room to someone else and were unable to rectify the situation. They were very unwilling to help us out and in the end we had to try and find alternative accommodation at 10pm at night! I have never been so disgusted in a hotel or its service in my life and I will never go back!!
Excellent, clean facilities. Loved the pool and spa. Exceptional security and staff were always working at keeping the resort in top shape....would highly recommend this resort! We as a family, will most definately go here again!
- Walking distance to Cavill Avenue and Surfers Paradise Beach
- Free parking
- Outdoor pool
- Rooftop terrace
Sunset Island Resort places you within a 15-minute stroll of popular sights such as Cavill Avenue and Surfers Paradise Beach. This 3.5-star apartment welcomes guests with 32 rooms and conveniences like an outdoor pool, free self parking, and a spa tub. Timezone and Centro Surfers Paradise are a short walk away.
The 32 air-conditioned apartments feature kitchens and furnished balconies or patios, and there's space to spread out with separate bedrooms. TVs come with DVD players, and guests can stay connected with WiFi. Washers/dryers, sofa beds, and coffee makers are other standard amenities.
Guests staying at Sunset Island Resort enjoy an outdoor pool, a spa tub, and a rooftop terrace. You can take advantage of free parking if you drive. Staff members are on hand to provide dry cleaning/laundry services and tour or ticket assistance. Additional amenities include WiFi in public areas and barbecue grills.
Reviews from Trip Advisor
71% of guests recommend this hotelTotal of 113 reviews