Regency on the Beach3.5 out of 5.0
Recent guest reviews
My wife and I traveled to the Goldie to attend my cousins 60th birthday do at the Tugun SLSC and not sure how we found the Regency but very glad we did. The place is easy to find on one of the main roads along the coast. While complex is conveniently located adjacent to the Tallebudgera SLSC, the shops are a few minutes drive away. It is an apartment complex so check in and out is not your normal process. We had a great room on the 6th floor with views of the beach. Tastefully decorated with all the conveniences of an apartment. The one sour moment was the car parking. Apparently there is a note that comes with your keys that guests can park in any of the basement car parking spots - not just the one with your apartment number on it. Being old and site impaired we didnt see the note and so were upset when other guests kept parking in our spot. On our last night we parked in the caretakers spot as we didnt want to get our car damaged from an irate guest. The caretakers note was very rude and totally inappropriate. To their credit management telephoned us the next day to explain the issue.
We stayed in room 108, there was a tear in the lounge and the aircon barely worked. When we did have questions to ask out of business hours, we would call and reach after hours hotline and was told multiple times to call back at 9am. Questions such as whether there was a shuttle bus from goal coast airport or what number bus to catch, after hours could not answer. We found after hours pretty useless and when we did call back at 9:10am, we were told to call back in 5 minutes as reception was not ready to open yet. Other than that, beach, pool and spa were great.
We have stayed at Regency on the Beach quite a few times over the last 10 years and it has always been a very nice, reasonably priced stay right on the beach. We phoned the hotel directly to book and spoke with Andrea who was very helpful. We mentioned we wanted a high floor and a south facing room for 4 days and we were able to come any 4 days to achieve this. Andrea said they had a 1 bed on the 5th floor facing south available in 2 weeks time and as they were 'completely booked' at that time it was extremely unlikely that we would be moved. On arrival we were told we had now been moved to a north facing room towards the rear of the hotel. When I asked if we could be moved back to the south facing apartment we had been offered, was told No as they are 'completely booked'. We were so disappointed given we had been completely flexible with our dates! Apart from the fact that we were now on the northern side closest to the traffic noise and looking out at the concrete wall of the new building next door (which is still under construction waking us up from 7 am each day including Saturday) , our room itself this time was disappointing. The QS bed was hard as a rock and to sit on the very uncomfortable couch you had to have all the pillows off the bed behind your back to sit even remotely comfortably to watch the very small TV. The smoke alarm also went off every time we made toast or baked something in the oven (and nothing was burned to trigger this). The furnishings need updating by the owners of these apartments. Free wi-fi was terrible - could only get on for 20 mins before it closed down and ended up using my phone as a hotspot. The only thing still going for this hotel is the fact that you are directly situated on the lovely beach. We will try somewhere else next time.
Very pleasant stay with affordable accommodation on the beautiful palm beach. The self contained holiday apartment is right on the palm beach with a pool and sauna. Staff are very friendly and helpful. Will definitely come back again at next holiday at Gold Coast.
We stayed in room 108, a three bedroom apartment on the ground floor. It was a great location with easy access to the beach however the weather was very warm at night and there was only one small air conditioner in the living room, and one pedestal fan. If all bedroom doors were left open, it was slightly cooler but not cool enough for a restful night's sleep. Certainly another couple of fans would help. Also there was a tear in the vinyl lounge which had previously been repaired with black tape, but that had peeled off, and also a tear in a curtain in one on the bedrooms. If a little bit of money was spent, this apartment would be greatly improved.
Just spent a week at Regency and loved it!! We had a one bedroom apartment on the 5th floor with great views of the ocean. Right on the beach with easy access to the white sands of the Gold Coast. Rooms were pretty clean and the staff were very friendly and helpful. Liked it so much we have booked another week there for the end of this year!!
Overall I like the place, it is near the beach and you do get glimpses of the beach even from the ground floor. Unhappy with the internet connection and the lack of security. - On the first night I had intermittent internet access (using their advertised Free WiFi. - Now on my 2nd night there is Zero internet access so having to tether to my mobile phone, chewing up my mobile data as I use the internet extensively from my laptop in the evenings for work. - No "do not disturb" option on the door so your room get's "made-up" whether you like people rummaging through your things or not. - The soaps provided are so small that I had to go and purchase a decent bar as I couldn't even lather my hands with the ones provided. - No cutting board in the kitchen and cutting knives are blunt. - Fridge is missing shelves, I actually put a salad down on what should have been a shelf and it fell to the bottom of the fridge. - Reasonably quiet rooms. - Big signs on all doors stating to keep all doors locked at all times to avoid theft but the bedroom security door locking mechanism is rusted up and doesn't lock, so you have to breath in aircon air all night or take the risk of being mugged.
Very tired old unit. Great location but certainly needs a big tidy up. No fans, carpets disgusting, spa bath doesn't work, beds uncomfortable. Won't be back. Paint job and new carpets would help. You get what you pay for so at the end of the day $200 a night is OK for ocean views
This was a spectacular location. We were on the 7th (top) floor and had a balcony accessible from our bedroom and the living area with fantastic views to the beach. The apartment was air-conditioned (luckily as it was 36 degrees whilst we were there) and well equipped. We had out own laundry, full kitchen with microwave, full size fridge, oven, kettle, dishwasher, etc. The bedroom furniture and curtained, etc. were a little dated, but the rooms were clean and well maintained in any event. There is a rooftop bbq area with seating for about 40 people overlooking the ocean, and free parking and free Wi-fi. Staff allowed us a 30 minute later checkout at no extra charge and the building has excellent security. The hotel has direct beach access with a patrolled beach within 200m, and the rooms were very well priced given the wonderful location and amenities available. Will definitely be staying here again.
The apartment was clean and tidy. It was very cozy during the week we stayed there. Contrary to other reviews, we found the noise from the construction beside the apartment to be negligible. We didn't find it noisy at all. Great location next to palm beach and amazing view from our unit. We highly recommend Regency on The Beach for anyone going to Gold Coast.
Located within a mile (2 km) of Burleigh Head National Park, Regency on the Beach is within 2 miles (3 km) of Burleigh Beach. This 50-room, 3.5-star aparthotel has an outdoor pool along with free in-room WiFi and free self parking. David Fleay Wildlife Park and Schuster Park are also close to this Palm Beach aparthotel.
The 50 air-conditioned apartments feature balconies or patios and afford space to spread out with dining areas and sitting areas. Flat-screen TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Microwaves, refrigerators, and coffee makers are also standard. Weekly housekeeping is available.
Guests staying at Regency on the Beach enjoy an outdoor pool, free WiFi in public areas, and a garden. If you plan to drive, free parking is available. Friendly staff can provide tour or ticket assistance, and also offer advice about sightseeing. This beach aparthotel also has barbecue grills.
Reviews from Trip Advisor
61% of guests recommend this hotelTotal of 147 reviews