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Aparthotel

Phoenician Resort

4.0 star property
Family-friendly aparthotel with a health club and a sauna

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Photo gallery for Phoenician Resort

Property grounds
Apartment, 1 Bedroom | Room amenity
Apartment, 1 Bedroom | Balcony
Reception
Exterior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Kitchen
  • Washer
  • Dryer

Explore the area

View in a map
24-26 Queensland Avenue, Broadbeach, QLD, 4218
  • Place, Gold Coast Convention and Exhibition Centre
    ‪2 min walk‬
  • Place, The Oasis
    ‪3 min walk‬
  • Place, The Star Gold Coast
    ‪7 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪24 min drive‬

Room options

One-Bedroom Apartment

  • Sleeps 3

Two-Bedroom Apartment

  • Sleeps 4

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | In-room safe, individually furnished, iron/ironing board, free WiFi

Apartment, 1 Bedroom

  • 786 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | Living area | 0-inch LCD TV with cable channels, TV, DVD player

Apartment, 2 Bedrooms

  • 1141 sq ft
  • 2 bedrooms
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

About the neighborhood

Gold Coast

Located in Broadbeach, Phoenician Resort is within a 5-minute walk of Gold Coast Convention and Exhibition Centre and within 15 minutes of other popular attractions like The Star Gold Coast. This 80-room, 4-star aparthotel has conveniences like an outdoor pool, an indoor pool, and free in-room WiFi.
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What's nearby

  • Gold Coast Convention and Exhibition Centre - 2 min walk - 0.1 miles
  • The Oasis - 3 min walk - 0.2 miles
  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Kurrawa Beach - 5 min walk - 0.3 miles
  • The Star Gold Coast - 7 min walk - 0.4 miles

Getting around

  • Varsity Lakes Station - 12 min drive
  • Broadbeach South Light Rail Station - 13 min walk
  • Coolangatta Airport (OOL) - 19 min drive

Restaurants

  • ‪Boonchu Thai Food - ‬2 min walk
  • ‪Sage Cafe Restaurant - ‬2 min walk
  • ‪Sushi Train - ‬1 min walk
  • ‪Cha Cha - ‬2 min walk
  • ‪O-Me-Ly Vietnamese Restaurant - ‬1 min walk

About this property

Phoenician Resort

Family-friendly aparthotel with a health club and a sauna
Phoenician Resort features an indoor pool, an outdoor pool, and a children's pool. You can take advantage of free parking, along with limo/town car service. Front-desk staff can assist with tours or tickets, luggage storage, and securing valuables. Other amenities at this family-friendly aparthotel include a gym, a sauna, and free WiFi in public areas.
Each apartment is individually furnished and features a kitchen and a balcony or patio. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. The bathroom offers hair dryers and free toiletries. Other standard amenities include a washer/dryer, an electric kettle, and a safe.
An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

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The price is $272
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Property amenities

Beach

  • Beach nearby

Pool/Spa

  • Hot tub
  • Indoor pool
  • Outdoor pool
  • Pool loungers
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Limo/town car service
  • Free self parking on site
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Family friendly

  • Children's books
  • Children's pool
  • Children's toys

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Oven
  • Stovetop
  • Toaster

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 20 per night

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Towels provided

Living spaces

  • Dining table
  • Living room

Entertainment

  • 0-inch LCD TV with cable channels
  • DVD player
  • Games

Outdoor areas

  • Balcony/patio
  • Barbecue grill
  • Garden
  • Outdoor furniture
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Smoking not allowed

Services and conveniences

  • Daily housekeeping
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In the city center

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Health club
  • Surfing/bodyboarding nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 2 buildings
  • 80 units
  • 9 floors
  • Built in 1997
  • Garden
  • Individual furnishings

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • This property doesn't allow pets

Children and extra beds

  • Rollaway/extra beds are available for AUD 20.00 per night
  • Cribs/infant beds are available for AUD 15.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 200 per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Housekeeping is available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 20.00 per night
  • Credit card charges are subject to a surcharge

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
  • Check-in: 2 PM
  • Check-out: 10 AM
  • Minimum check-in age: 18
The front desk is available during limited hours. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and a first aid kit.
  • The property is professionally cleaned.

Property is also known as

Phoenician Broadbeach
Phoenician Resort Broadbeach
Phoenician Resort - Broadbeach Gold Coast
Mantra Phoenician Hotel Broadbeach
Mantra Phoenician- Broadbeach Hotel Broadbeach
Phoenician Resort Aparthotel
Phoenician Resort Broadbeach
Phoenician Resort Aparthotel Broadbeach

Frequently asked questions

Are free cancellation options available at Phoenician Resort?

Phoenician Resort provides free cancellation on select room rates. If you'd like to learn more, take a look at the cancellation policy on our site.

What is there to do close to Phoenician Resort?

This aparthotel is situated in Broadbeach within a short 7-minute walk of The Star Gold Coast and also 12 minutes on foot from Pacific Fair Shopping Centre. You'll also find Surfers Paradise Beach and Cavill Avenue within a short drive.

Is parking available on site at this aparthotel?

Yes, self parking is offered for free at the aparthotel. Accessible parking is also available for guests.

Does Phoenician Resort include a casino on the premises?

No, Phoenician Resort doesn't have a casino.

Is there an indoor pool at Phoenician Resort?

Yes, this aparthotel has an indoor pool as well as an outdoor pool and a hot tub.

What do couples enjoy most about Phoenician Resort?

Couples staying at this aparthotel will appreciate amenities like a kitchen as well as an outdoor pool and a health club.

Does Phoenician Resort have a hot tub?

Yes, guests can enjoy a spa tub at this aparthotel.

Does Phoenician Resort feature a restaurant that includes a breakfast menu?

No, Phoenician Resort doesn't have a restaurant that serves breakfast.

Does Phoenician Resort allow pets to stay free of charge?

No, pets aren't allowed at Phoenician Resort.

Are there connecting rooms at this aparthotel?

No, there aren't connecting rooms at this aparthotel.

Where is the closest airport to Phoenician Resort?

The closest major airport to Phoenician Resort is Coolangatta Airport (OOL), which is 11.9 mi away (19 minutes by car).

Can I book a room with a balcony at Phoenician Resort?

Yes, every apartment at Phoenician Resort comes with a balcony.

Phoenician Resort Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1161 reviews
Rating 8 - Good. 410 out of 1161 reviews
Rating 6 - Okay. 104 out of 1161 reviews
Rating 4 - Poor. 26 out of 1161 reviews
Rating 2 - Terrible. 12 out of 1161 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Julieanne, Wollongong

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Very central to light rail & beach + shopping centre. Big rooms - excellent view
Stayed 4 nights in Sep 2025

10/10 Excellent

Lara

Liked: Cleanliness, amenities, property conditions & facilities
Great location, apartment was modern and clean, friendly staff. Broader complex is a bit dated but price reflects that and so it's fair value.
Stayed 4 nights in Sep 2025

8/10 Good

Jazmin

Traveled with family
Liked: Cleanliness, property conditions & facilities
The staff were very friendly and communicated clearly. The room was very clean and overall hotel lobby areas were welcoming and clean.
Stayed 3 nights in Sep 2025

8/10 Good

Amanda

Traveled with partner
Liked: Cleanliness
Loved you could walk out and so many food options and groceries
Stayed 3 nights in Sep 2025

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Staff where amazing service and care to customers was memorable
Stayed 2 nights in Sep 2025

8/10 Good

Gina

Liked: Cleanliness, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Zeinab

Traveled with partner
Disliked: Amenities
My husband and I stayed for 3 nights and overall, the experience was decent. The customer service was friendly and helpful, and the location is very convenient—close to public transport and plenty of shops, which made getting around and shopping easy. However, a few things could be improved. The amenities were quite limited: we were only provided with one small shampoo and conditioner for the two of us, which wasn’t sufficient for a multi-night stay. Also, we were surprised to find that replacing the garbage bin liner came at an extra cost, which felt a bit unreasonable. The stay was comfortable enough, but the lack of basic provisions made it feel less welcoming than it could have been.
Stayed 3 nights in Sep 2025

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Always my favourite place to stay on the Gold Coast walking distance to so many attractions. Loved the apartment has everything,and the pool area is divine.
Stayed 4 nights in Sep 2025

8/10 Good

Jess, Warragul

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the convenience of location and friendly staff
Stayed 5 nights in Aug 2025

10/10 Excellent

JASON

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 4 nights in Jun 2025

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Staff very friendly
Stayed 8 nights in Aug 2025

6/10 Okay

Allison

Traveled with family
Disliked: Cleanliness, amenities
The property is dated but in a great location. The floors in our apartment were dirty and by day 3 we found a broom so could sweep the whole apartment. One of the bathrooms/shower was dirty and the shower door kept coming off the rail, so everyone ended up using the other bathroom - one bathroom between 4 adults was hectic. Overall it had everything we needed, in a great location would have been more enjoyable if the rooms were cleaner and in full working order.
Stayed 7 nights in Aug 2025

6/10 Okay

Greg

Liked: Cleanliness, property conditions & facilities
Good resort. Bit noisy
Stayed 5 nights in Aug 2025

8/10 Good

Darryl Christopher

Traveled with family
Disliked: Property conditions & facilities
Great location handy to restaurants and public transport. The reception staff were great.
Stayed 6 nights in Aug 2025

6/10 Okay

Matthew

Business traveler, Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Showing it age. Price was good but staff could be more helpful.
Stayed 6 nights in Aug 2025

10/10 Excellent

Brian

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent property we will definitely stay again
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Cleanliness
Stayed 5 nights in Jul 2025

8/10 Good

Andrew

Business traveler
Always love staying at Phoenician due to location and facilities
Stayed 3 nights in Jul 2025

4/10 Poor

Chris

Traveled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The location of the property is second to none! Food opportunities out your front door! Grocery Woolworths across the road! Parking is easy! I have stayed here four or five times! The cleanliness of this unit this time was appalling! Very out dated! Spoke to management and they said they would hopefully rectify the problem!
Stayed 5 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, room comfort

A wonderful hotel

A perfect location for our stay. Very well presented with very helpful reception staff. Easy access to the beach, great shopping and food options. We enjoyed the facilities including a great indoor pool.
Stayed 2 nights in Jun 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay at the property. The accessibility to various amenities is fantastic.
Stayed 4 nights in Jul 2025

8/10 Good

Shona

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Stayed 2 nights in Jul 2025

10/10 Excellent

Cheryl

Liked: Cleanliness, room comfort

Great location

Great location in central Broadbeach. Spacious units,Friendly staff, good facilities - heated pool, spa, sauna, gym, free parking. Property is getting a little tired but comfortable and clean. Their cleaning expectations did seem unreasonable for the price- ie no daily cleans, you must put own garbage out but only one small garbage bag left for your stay, had to pay extra for beach towels, must clean all unit and kitchen before leaving or extra charge but youncan't even run dishwasher and leave clean dishes there etc etc So felt like a hotel price but with a self cleaning expectation. Overall I would recommend as a great location with good facilities.
Stayed 3 nights in Jul 2025

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