JW Marriott Gold Coast Resort & Spa

5.0 star property
Stylish beach retreat with 2 outdoor pools

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Photo gallery for JW Marriott Gold Coast Resort & Spa

2 outdoor pools, cabanas (surcharge), pool umbrellas
2 outdoor pools, cabanas (surcharge), pool umbrellas
Couples treatment rooms, sauna, hot tub, steam room, body treatments
1 bedroom, premium bedding, minibar, in-room safe
Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony) | Lounge | 2 bars/lounges, poolside bar

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Housekeeping

Explore the area

View in a map
158 Ferny Avenue, Surfers Paradise, QLD, 4217
  • Place, Surfers Paradise Beach
    ‪3 min walk‬
  • Place, Cavill Avenue
    ‪17 min walk‬
  • Place, Slingshot
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

Room, 1 King Bed, Non Smoking, Mountain View (Balcony)

9.2 out of 10
Wonderful
(25 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Non Smoking, Corner (Balcony, Ocean View)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Ocean View (Balcony)

9.2 out of 10
Wonderful
(26 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Executive Suite, 1 Bedroom, Non Smoking, Corner (Ocean View)

  • 1001 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 990 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Non Smoking, Mountain View (Balcony)

9.0 out of 10
Wonderful
(28 reviews)
  • 452 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, Ocean View (Balcony)

9.0 out of 10
Wonderful
(22 reviews)
  • 452 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Non Smoking, Ocean View (Balcony)

  • 732 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Presidential Suite, 1 Bedroom, Non Smoking, Ocean View (Balcony)

  • 1432 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, JW Marriott Gold Coast Resort & Spa is a leisurely stroll from popular sights such as Cavill Avenue and Surfers Paradise Beach. This 223-room, 5-star hotel welcomes business and leisure travelers with 2 outdoor pools, a marina, and a full-service spa.

What's nearby

  • Surfers Paradise Beach - 3 min walk - 0.2 miles
  • Chevron Renaissance - 12 min walk - 0.7 miles
  • Cavill Avenue - 17 min walk - 0.9 miles
  • Slingshot - 17 min walk - 0.9 miles
  • SkyPoint Observation Deck - 2 min drive - 1.2 miles

Getting around

  • Cypress Avenue Station - 8 min walk
  • Helensvale Station - 18 min drive
  • Coolangatta Airport (OOL) - 37 min drive

Restaurants

  • ‪Castaway Coffee Bar - ‬9 min walk
  • ‪Clock Hotel - ‬11 min walk
  • ‪Nosh Pan Asian - ‬11 min walk
  • ‪Citrique - ‬3 min walk
  • ‪Charlie Men’s Kitchen - ‬8 min walk

About this property

JW Marriott Gold Coast Resort & Spa

Stylish beach retreat with 2 outdoor pools
JW Marriott Gold Coast Resort & Spa features a marina, a full-service spa, and 2 outdoor pools. Parking is available for AUD 24 per day (AUD 45 per day for valet parking), and there's also an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with securing valuables, dry cleaning/laundry, and access to locker space. Other amenities at this beach hotel include a lazy river, a gym, and 2 hot tubs.
Guests can expect to find free WiFi and 42-inch LCD TVs with cable channels and pay movies. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Balconies, minibars, and coffee makers are also available. Housekeeping is available on request.
2 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a lazy river, a waterslide, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 1 mile (AUD 5 per day)
  • Roundtrip airport shuttle (surcharge)
  • Covered self parking on site (AUD 24 per day; includes in/out privileges)
  • Covered valet parking on site (AUD 45 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 49.50 for adults and AUD 30 for children
  • 2 bars/lounges
  • 3 restaurants
  • A poolside bar

Restaurants on site

  • Chapter & Verse
  • Citrique
  • Misono
  • Pool Pavillion
  • Whisky Bar

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Basketball
  • Bicycle rentals
  • Bicycle storage
  • Full-service spa
  • Gym
  • Lazy river
  • Playground
  • Shopping
  • Snorkeling
  • TV in common areas
  • Water sports equipment
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's games
  • In-room babysitting (surcharge)
  • In-room crib
  • Laundry facilities
  • Lazy river
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Supervised activities for children
  • Waterslide

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station
  • Conference center (1,445 square feet of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • Marina
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 28 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 1992
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • No plastic coffee stirrers
  • Renovated entire property - December 2020
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 13 years old and younger stay free when using existing bedding
  • Rollaway/extra beds are available for AUD 75.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 49.50 for adults and AUD 30 for children
  • Covered self parking fee: AUD 24 per day (in/out privileges)
  • Covered valet parking fee: AUD 45 per day (in/out privileges)
  • Nearby parking fee: AUD 5 per day (3281 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 75.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Guests can access their rooms with a mobile device.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Parking has height restrictions.

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Marriott Resort Surfers Paradise
Surfers Paradise Marriott
Surfers Paradise Marriott Resort
Marriott Surfers Paradise Hotel
Surfers Paradise Marriott Hotel Surfers Paradise
Surfers Paradise Marriott Resort & Spa Gold Coast
Surfers Paradise Marriott Resort And Spa
Surfers Paradise Marriott Resort Hotel

Frequently asked questions

Is free cancellation available at JW Marriott Gold Coast Resort & Spa?

JW Marriott Gold Coast Resort & Spa offers free cancellation on certain room rates. If you'd like to learn more, review the cancellation policy on our site.

What is there to do within easy reach of JW Marriott Gold Coast Resort & Spa?

This hotel is situated in Surfers Paradise within a short 14-minute walk of Cavill Avenue and also 6 minutes on foot from Surfers Paradise Beach. You'll also find The Star Gold Coast and Slingshot within a short drive.

Is there parking available at JW Marriott Gold Coast Resort & Spa?

Yes, covered valet parking is offered for AUD 45 per day with in/out privileges. Accessible parking, electric car charging, and bicycle parking are also available.

Is a spa located at JW Marriott Gold Coast Resort & Spa?

There is a full-service spa available for guests to enjoy and services include hot stone massages, sports massages, couples treatments, and detox wraps.

Does JW Marriott Gold Coast Resort & Spa have a casino at the property?

No, JW Marriott Gold Coast Resort & Spa doesn't have a casino.

Will I find an indoor pool at JW Marriott Gold Coast Resort & Spa?

No, this hotel doesn't have an indoor pool; however, there are 2 outdoor pools and 2 hot tubs.

What do couples enjoy most about JW Marriott Gold Coast Resort & Spa?

This riverfront hotel offers many amenities for couples, including Champagne service as well as 2 outdoor pools and a poolside bar.

Does JW Marriott Gold Coast Resort & Spa have a hot tub?

Yes, guests can enjoy 2 spa tubs at this hotel.

Does JW Marriott Gold Coast Resort & Spa have a restaurant with a breakfast menu?

Yes, JW Marriott Gold Coast Resort & Spa has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will JW Marriott Gold Coast Resort & Spa allow pets to stay free of charge?

No, pets aren't allowed at JW Marriott Gold Coast Resort & Spa though service animals are welcome.

Does JW Marriott Gold Coast Resort & Spa have connecting rooms?

Yes, you can book connecting guestrooms at this hotel for your group or family vacation.

How far is the airport from JW Marriott Gold Coast Resort & Spa?

The closest major airport to JW Marriott Gold Coast Resort & Spa is Coolangatta Airport (OOL), which is 20 mi away (37 minutes by car).

Are there rooms with balconies at JW Marriott Gold Coast Resort & Spa?

Yes, every guestroom at JW Marriott Gold Coast Resort & Spa comes with a balcony with some featuring ocean or mountain views.

Does JW Marriott Gold Coast Resort & Spa have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at JW Marriott Gold Coast Resort & Spa.

JW Marriott Gold Coast Resort & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 688 out of 1001 reviews
Rating 8 - Good. 220 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 14 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

2/10 Terrible

Kevin

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 4 nights in Jun 2025

10/10 Excellent

Igor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I can say JW Gold Coast stands out as the best. The room was spotless, and every staff members greeted us warmly and provided excellent service. The pool was just as amazing as we had heard, and throughout our 3-day stay, we enjoyed great dining options and convenient concierge support. It truly felt like a well-deserved treat. Highly recommended!
Stayed 2 nights in Jun 2025

10/10 Excellent

Dylan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

damien

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
JW Love ya
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Sarah, Singapore

Liked: Cleanliness, property conditions & facilities
A nicely refurbished property. Excellent staff.
Stayed 1 night in May 2025

10/10 Excellent

Mikyoung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Jessica

Stayed 2 nights in May 2025

10/10 Excellent

shanyce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Tash

Stayed 3 nights in Apr 2025

10/10 Excellent

sarah

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the pools and warm enough for the whole year round ♥️
Stayed 1 night in May 2025

10/10 Excellent

Dave, Mooloolaba

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in May 2025

6/10 Okay

Julianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the Marriott and have been coming for years but was super disappointed to have such a late checkin when we only were staying one night. The kids missed the slide as it closed at 4pm and opened too late in the morning which was the main reason we stayed (the pool). If these hours were extended it would be helpful! Other than that everything else was as expected and we had a nice comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 4 nights in Apr 2025

10/10 Excellent

Lee, Coquitlam

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds and clean rooms. Facilities were great condition. Find the service great but slow at times.
Stayed 2 nights in Apr 2025

10/10 Excellent

Yunus

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This best 5star hotel in the gold coast with large swimming pool area and the best bathroom. Thanks to super friendly receptionist Anguyen who greeted us with lovely smile and provided complementary 4 water botlles which is the best customer service skill that I’ve ever seen during my holiday in gold coast Australia.
Stayed 5 nights in Apr 2025

10/10 Excellent

SOFIA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Ye

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel offered an excellent experience, and the children thoroughly enjoyed their stay. However, there was a significant issue during dinner service. After queuing, being seated, and placing our order, we endured a wait of over an hour before the first dish arrived, primarily due to insufficient staff. This delay not only disrupted our rest but also threw off our daily schedule.
Stayed 2 nights in Apr 2025

6/10 Okay

Elena

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Overall experience was great but cleanliness was not up to Marriott standard. Definitely needs improving.
Stayed 8 nights in Apr 2025

10/10 Excellent

Angela

Stayed 3 nights in Apr 2025

10/10 Excellent

Vivienne

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Main reason we picked the Marriott was the lagoon pool which was lovely. It is very popular with families on the weekend so if you are looking for a quiet stay it would be better to stay mid week. The room was very comfortable. Food was nothing exciting but so easy to get an uber to restaurants/cafes.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025