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Crowne Plaza Surfers Paradise by IHG

4.5 star property

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Point of interest
Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪28 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(11 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(26 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(35 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

7.8 out of 10
Good
(10 reviews)
  • Ocean view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Crowne Plaza Surfers Paradise by IHG is within a mile (2 km) of popular sights such as Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. This 269-room, 4.5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 0.9 miles
  • Surfers Paradise Beach - 19 min walk - 1.0 mile
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Cavill Avenue - 3 min drive - 1.2 miles

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Horizon Sky Dining - ‬1 min drive
  • ‪26° & Sunny - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Freghete - ‬14 min walk
  • ‪Sushi Train - ‬16 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Crowne Plaza Surfers Paradise by IHG features an outdoor pool, a children's pool, and a gym. Self parking is available for AUD 25 per day. Multilingual staff at the 24-hour front desk can assist with luggage storage, dry cleaning/laundry, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and an outdoor tennis court.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Balconies, refrigerators, and safes are other standard amenities. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of May 16, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Jun 14, 2026 start from $122, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Surfers Paradise by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Broadbeach Beach and Broadbeach Bowls Club. You'll also find The Star Gold Coast and Surfers Paradise Beach within a short drive.

Is there parking available at Crowne Plaza Surfers Paradise by IHG?

Yes, parking is offered for AUD 25 per day with in/out privileges. Though parking is limited parking, an electric car charging station and wheelchair-accessible van parking are also available.

Are there luxury amenities available at Crowne Plaza Surfers Paradise by IHG?

Yes, guests can indulge in luxuries such as an outdoor pool, 3 restaurants, and an outdoor tennis court at this hotel.

Does Crowne Plaza Surfers Paradise by IHG feature a casino?

No, Crowne Plaza Surfers Paradise by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Surfers Paradise by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Crowne Plaza Surfers Paradise by IHG?

There are plenty of amenities for couples at this hotel, including 3 restaurants, an outdoor pool, and 2 bars/lounges.

Does Crowne Plaza Surfers Paradise by IHG have a hot tub?

No, but this hotel offers jetted bathtubs in some guestrooms.

Does Crowne Plaza Surfers Paradise by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Surfers Paradise by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Surfers Paradise by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Surfers Paradise by IHG though service animals are welcome.

Does Crowne Plaza Surfers Paradise by IHG have connecting rooms available?

Yes, this hotel has connecting rooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Surfers Paradise by IHG?

The closest major airport to Crowne Plaza Surfers Paradise by IHG is Coolangatta Airport (OOL), which is 18.7 mi away (38 minutes by car).

Are there rooms with balconies at Crowne Plaza Surfers Paradise by IHG?

Yes, every guestroom at Crowne Plaza Surfers Paradise by IHG comes with a balcony and some offer ocean and garden views.

Does Crowne Plaza Surfers Paradise by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Surfers Paradise by IHG if you plan to say "I do" during your trip.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 580 out of 1000 reviews
Rating 8 - Good. 230 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 46 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dean

Liked: Cleanliness
Great, clean hotel
Stayed 3 nights in Feb 2026

8/10 Good

Monika

Stayed 1 night in Feb 2026

4/10 Poor

Feltham,

Stayed 2 nights in Feb 2026

10/10 Excellent

Francesco

Liked: Cleanliness, amenities, property conditions & facilities
great amenities and wonderful staff - 5 out of 5
Stayed 3 nights in Feb 2026

4/10 Poor

Nipun

Stayed 1 night in Feb 2026

10/10 Excellent

Shaun

Liked: Cleanliness, property conditions & facilities
Great place to stay
Stayed 1 night in Jan 2026

10/10 Excellent

wayne

Stayed 1 night in Feb 2026

10/10 Excellent

Nicole

Stayed 3 nights in Jan 2026

8/10 Good

Alastair

Liked: Cleanliness, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2026

8/10 Good

Omair Ahmad

Stayed 2 nights in Jan 2026

4/10 Poor

Colin

Liked: Cleanliness, amenities
Disliked: Staff & service
Check in was an abysmal free for all, just anyone rush a counter that becomes free and get checked in. There was no organisation to the.process
Stayed 1 night in Jan 2026

8/10 Good

Maria

Stayed 0 nights in Jan 2026

10/10 Excellent

Mathew

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was good . Although when we left we found a cockroach on the bed ..
Stayed 7 nights in Jan 2026

10/10 Excellent

Robert, London

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Great service. Clean and large room. Amazing view. Good breakfast. Kind and willing staff.
Stayed 3 nights in Jan 2026

8/10 Good

Solange

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great amenities, clean room, beautiful view. Unfortunately the check in was late than I was told, otherwise I would rate it 5stars
Stayed 1 night in Jan 2026

10/10 Excellent

Estella

Stayed 4 nights in Jan 2026

10/10 Excellent

Seyidali

Traveled with family
Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

Leanne Rose

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room staff were all amazing. Special mention to Scarlett who was personable friendly and proffesional. A great asset to your establishment.
Stayed 8 nights in Jan 2026

6/10 Okay

Maryanne

Traveled with family
Liked: Staff & service
Room was dated, no art works,just a print behind the tv and the tv seemed ancient - no nice creams or shower cap in bathroom -small swimming pool not enough pool chairs
Stayed 2 nights in Jan 2026

8/10 Good

Laura

Stayed 8 nights in Jan 2026

10/10 Excellent

Neil Patrick

Traveled with partner
Liked: Cleanliness, amenities
Well maintained property and room.
Stayed 4 nights in Jan 2026

8/10 Good

Barry

Traveled with partner
Liked: Amenities, property conditions & facilities
Staff very nice ..couch in room was only real problem as it was wet from previous tenant and we could not use it but we got by ..didnt let it spoil our weekend away
Stayed 2 nights in Jan 2026

10/10 Excellent

Trisha

Liked: Cleanliness
the rooms were spacious , the hotel was clean and the tram was steps away
Stayed 3 nights in Jan 2026

6/10 Okay

Helen

Traveled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
We have stayed at the Crowne Gold Coast and Fiji previously. We noticed a marked difference in the variety and services provided for the buffet breakfast and service staff. The buffet has less variety than other places. One marked difference was that there was no longer a personalised coffee order when you first arrived. There were activities advertised such as cook with a chef, which was advertised and we enquired about. We wreee told we did not need to book just turn up. When we did turn up the front desk had no idea about what was happening it he activity. The manager went about trying to find someone who knew something about it to no avail. Half an hour later we were told that there was a communication breakdown between food and beverage and guest service and that there would no longer be a class conducted. The coffee machine they have there for guests to use, instead of a barista making drinks, was on the blink constantly. One of the days we requested some chilli flakes for our breakfast, the server was unable to locate any chilli flakes. Overall the hotel did not live up to expectations.
Stayed 3 nights in Jan 2026

10/10 Excellent

Charmayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A perfect couples getaway. Comfortable room, great dinner and breakfast, and amazing staff who were friendly and helpful. We’d happily stay again.
Stayed 1 night in Jan 2026

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