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Crowne Plaza Surfers Paradise by IHG

4.5 star property

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast served
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Water view

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪15 min walk‬
  • Place, Surfers Paradise Beach
    ‪19 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • Ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(29 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • Partial ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 1281 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(34 reviews)
  • 355 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Partial ocean view
  • 498 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(28 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(7 reviews)
  • 569 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • Ocean view
  • 355 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • Ocean view
  • 356 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

8.6 out of 10
Excellent
(9 reviews)
  • Ocean view
  • 569 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Crowne Plaza Surfers Paradise by IHG is within a mile (2 km) of popular sights such as Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. This 269-room, 4.5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Gold Coast Convention and Exhibition Centre - 15 min walk - 0.8 miles
  • Surfers Paradise Beach - 19 min walk - 1.0 mile
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Cavill Avenue - 3 min drive - 1.7 miles

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 24 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪26° & Sunny - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Broadbeach Bowls Club - ‬7 min walk
  • ‪Sushi Train - ‬16 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Crowne Plaza Surfers Paradise by IHG features an outdoor pool, a children's pool, and a gym. Self parking is available for AUD 25 per day. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this luxury hotel include free WiFi in public areas, a hot tub, and an outdoor tennis court.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Furnished balconies, refrigerators, and espresso makers are other standard amenities. Housekeeping is available on request.
An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Children's pool
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Mar 22, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Apr 15, 2026 start from $133, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Surfers Paradise by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Broadbeach Beach and Broadbeach Bowls Club. You'll also find The Star Gold Coast and Surfers Paradise Beach within a short drive.

Is there parking available at Crowne Plaza Surfers Paradise by IHG?

Yes, parking is offered for AUD 25 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Surfers Paradise by IHG feature a casino?

No, Crowne Plaza Surfers Paradise by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Surfers Paradise by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

Is Crowne Plaza Surfers Paradise by IHG good for couples?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 3 restaurants.

Does Crowne Plaza Surfers Paradise by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Surfers Paradise by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Surfers Paradise by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Surfers Paradise by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Surfers Paradise by IHG though service animals are welcome.

Does Crowne Plaza Surfers Paradise by IHG have connecting rooms?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Surfers Paradise by IHG?

The closest major airport to Crowne Plaza Surfers Paradise by IHG is Coolangatta Airport (OOL), which is 18.7 mi away (38 minutes by car).

Are there rooms with balconies that I can book at Crowne Plaza Surfers Paradise by IHG?

Yes, every guestroom at Crowne Plaza Surfers Paradise by IHG comes with a furnished balcony with some featuring ocean or garden views.

Does Crowne Plaza Surfers Paradise by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Surfers Paradise by IHG if you plan to say "I do" during your trip.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 577 out of 1001 reviews
Rating 8 - Good. 236 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 46 out of 1001 reviews
Rating 2 - Terrible. 45 out of 1001 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Allan

Liked: Cleanliness, amenities, property conditions & facilities
Room very clean.Staff were very helpful. Breakfast was excellent. Amenities excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Adrienne

Stayed 6 nights in Dec 2025

2/10 Terrible

Shuaifei

I asked them to provide the car parking reciept several time
Stayed 7 nights in Dec 2025

10/10 Excellent

Chris

All was great
Stayed 2 nights in Dec 2025

2/10 Terrible

Sunita

Traveled with group
The stay was crap and air conditioning didn’t work the whole experience was terrible
Stayed 1 night in Dec 2025

6/10 Okay

Adam

Traveled with group
Liked: Cleanliness, room comfort
Clean but slightly dated. Bad check in experience
Stayed 2 nights in Dec 2025

6/10 Okay

MANDEEP

Traveled with family
Disliked: Cleanliness
The hotel charges for the water bottles, and the water is constantly leaking from the shower door. Room service was not provided on the third day—2/5 rating.
Stayed 3 nights in Dec 2025

10/10 Excellent

Vadim

Stayed 1 night in Nov 2025

10/10 Excellent

James

Stayed 1 night in Dec 2025

10/10 Excellent

Milan

Stayed 2 nights in Dec 2025

8/10 Good

Jeffrey

Stayed 5 nights in Dec 2025

8/10 Good

Priya

Stayed 1 night in Dec 2025

10/10 Excellent

dominic

Stayed 1 night in Nov 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Dec 2025

10/10 Excellent

Cynthia, Neutral Bay

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect! Smiles, clean, excellent pool, chilled water readily available, thick fluffy towels, & pool towels, housekeeping great at their work. Easy accessible location. Scenic top floor restaurant- we were told by a customer the luncheon buffet is a bounty of seafood. Did I mention the fabulous pool? Plenty of comfortable lounges, seating, shaded areas, drinks & food served poolside too!
Stayed 5 nights in Nov 2025

10/10 Excellent

Julianne

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay, quick room service, comfortable beds and friendly staff. The buffet breakfast was great too, lots of variety. Will definitely be back.
Stayed 1 night in Dec 2025

8/10 Good

Lisa

Stayed 2 nights in Nov 2025

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and premises, friendly stuff.
Stayed 8 nights in Nov 2025

8/10 Good

Rozal

We had an amazing stay at Crown plaza surfers paradise. The room and t
Stayed 3 nights in Nov 2025

10/10 Excellent

nick

Liked: Cleanliness
Great
Stayed 1 night in Nov 2025

8/10 Good

Simone

Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely, had to change rooms because AC wasn't working, amenities were perfect. Would have been 5 until a staff member approached me at breakfast on the last day, made me very uncomfortable. Aside from that the rest of the staff were lovely. Thank you Crowne Plaza
Stayed 5 nights in Nov 2025

8/10 Good

Sergey, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities
Good service , stuff upgraded our room with out an any charge . Nice pool , really enjoyed that place
Stayed 1 night in Nov 2025

10/10 Excellent

melanie

Traveled with family
Liked: Cleanliness, staff & service
Excellent staff and very clean room. Pool is a little lacklustre but enjoyable
Stayed 1 night in Nov 2025

6/10 Okay

Caitlin

Liked: Cleanliness, amenities, property conditions & facilities
I’m giving this hotel 3 stars because the room itself was clean, comfortable, and overall pleasant. However, we did experience a few hiccups that seemed to stem from discrepancies between what was advertised on Wotif and what the hotel had on record. We had prepaid for the room, parking, and breakfast. Each time we exited the carpark, we were prompted to pay $25, though thankfully staff were able to lift the boom gate when we buzzed for assistance. At breakfast, our prepaid booking wasn’t showing in the hotel’s system, and we were initially asked to pay again. After explaining that it was included in our Wotif booking, the issue was eventually sorted out. We also ordered room service, which came with a $5 delivery fee. Unfortunately, the wait time was far too long, and when the food finally arrived, it was cold, making the extra charge feel even more disappointing. Overall, the stay was comfortable, but clearer coordination between the hotel and Wotif would have made the experience much better.
Stayed 1 night in Nov 2025

4/10 Poor

Marie

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The shower smelt like vomit. There was no knife and fork.the ice cream from room service was melted and u needed a straw to eat it. My grand children were upset. And on the Saturday we were given an extra hour than normal, and we went back upstairs to check the room to make sure we didn't leave anything they wouldn't let us back in the room to check. I was very pissed off. Snd front desk wasn't to interested, just saying they will speak to them. Not very happy in the end.
Stayed 2 nights in Nov 2025

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