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Crowne Plaza Surfers Paradise

4.5 out of 5.0

Recent guest reviews

We spent 2 nights at the Crowne, we had a balcony, ocean view and a spectacular view of the fireworks competition that was being held that weekend. A tram stop right outside the hotel is perfect for hoping on the tram and going for a trip, you can get off where ever takes your fancy and go exploring, shopping, to the beach, or a river cruise.

very good Hotel to stay a few days; quite roomy and comfortable rooms; The personnel is always ready to assit you. breakfast is not real cheap but excellent. I would highly recommend it . Unfortunately, there are only a couple of parking spaces for disabled.

First time here at the plaza and I will come back next time I’m in surfers paradise. Upon arrival it was all smiles at reception - very helpful. We stayed up on the 5th floor and the view of the city was very nice. The room itself was very clean and spacious. Bed was extremely comfy which is a bonus and the bathroom was very clean also. Breakfast was good with lots to choose from and the 360 degree restaurant on the top floor was excellent. Great food and fine wine was a knock out. Two pools and a spa down on ground floor was very nice. You’re not too far from the local scene for shopping and restaurants. The only thing that disappoints was having to pay for the parking, I would’ve thought if you’re guest of the hotel it’s thrown in, but no. Keep in mind that the parking under ground is locked up with great sercurity! So all in all very good hotel, very friendly staff and service and as mentioned I will return!👍👍

The rooms at the Crowne Plaza Surfers Paradise are reminiscent of the 1990s era in that they are large and very comfortable. What the rooms lack in modern décor is made up for by way of breathtaking views. I was fortunate to stay in a beautiful suite in the Gold Tower which included a lovely sunroom from which I could relax and enjoy sweeping views of the ocean at the distant Gold Coast Hinterland. At all times I found the staff to be friendly, courteous and helpful. As an IHG Platinum Elite guest, I was well looked after from check-in to check-out, and everything in between.

Nice quiet hotel 2 tram stations away from surfers paradise. There is 2 hotel buildings, My family took the ocean facing rooms, it comes with a nice kitchen and balcony. The only drawback is this building is a 1-2 mins walk from the main hotel lobby.

I literally booked this hotel on the night I actually stayed and it was definitely the best value for money given how expensive other hotel options were. The staff were very friendly and the hotel room was nice. Would stay again.

Stayed only 1 night at Crowne Plaza Surfers Paradise. Booked an Executive OCEAN room. No oceans views from the room, but from the balcony when you stuck your head out from the balcony and looked right. My views were purely North to the city and the river. I went back to reception and said I was given the wrong room type, to be told, no that is the room type I booked and paid for. Very rude duty manager. No offer to move me, or anything. I told her I would not be back. That night, the bed was soft and terrible. The clock radio did not work, but I didn't tell them, as I didn't think they would be interested due to their cold reception to me re the room type. So, we did not have dinner here, or use the bar, as I would not give them one cent more. The only saving grace and why I have given 1 star is that the staff on reception the following morning were really sympathetc and good. One agreed the room description should be changed. We have stayed here lots in previous, and we have just started to travel again, and it is a shame that staff can be sooooooo bad.

Good position with tram/light rail stop across the road. Walking distance to all Broadbeach attractions and eating places. Small balcony, room for two chairs, with view of ocean. Had a good meal at the Relish restaurant.

Stayed five days over there with my family. Bit old hotel when compared with the nearby one but well maintained. Clean and good service with nice pool . Friendly helpful staff, good food too. We tried revolving restaurant at the top floor . Fantastic sea food though it was bit expensive .

Our second visit in 2 months. This motel was great. A great location easy Trams and bus. The buffet breakfast is fabulous and make sure you get Sam who is the chef on the egg station to do your favourite egg dish, definitely try her poached eggs, cooked to perfection every time. Excellent staff, all willing to help, some like to go the extra mile like the young man on reception who was working Sunday morning and who was also extra helpful on our last visit. Our rooms were very clean and spacious, a wonderful job done by house keeping. Our friends that were visiting from the USA really enjoyed their stay there with us. So all of us would like to congratulate Crown Plaza and staff for making our 5 night stay such a incredible experience. Will definitely be back. Do try the upstair revolving seafood buffet dinner amazing!!!!!!

2807 Gold Coast Highway Surfers Paradise QLD

Hotel highlights

  • Walking distance to Surfers Paradise Beach and Kurrawa Beach
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • 2 outdoor pools

Surfers Paradise Beach is a short stroll from Crowne Plaza Surfers Paradise, and other popular attractions like Gold Coast Convention and Exhibition Centre are within a mile (2 km). This 370-room, 4.5-star hotel welcomes guests with 2 outdoor pools, 3 restaurants, and free in-room WiFi.


Dining

Enjoy the pool views at Relish Restaurant, one of 3 onsite restaurants. Savor a meal from the privacy of your room with 24-hour room service, or get a pick-me-up at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

An LCD TV comes with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. The bathroom offers hair dryers, free toiletries, and bathrobes. Other standard amenities include a furnished balcony, a refrigerator, and a minibar.


Property features

Guests staying at Crowne Plaza Surfers Paradise enjoy access to 2 outdoor pools, a fitness center, and a spa tub. Valet parking is available for AUD 25.00 per day. The front desk has multilingual staff on hand 24/7 to help with access to locker space, tours or tickets, and securing valuables. Other amenities at this luxury hotel include an outdoor tennis court, free WiFi in public areas, and a meeting room.

Room options

Superior Room, 1 King Bed, Ocean View

King 1 | Sleeps 2

Superior Room, 2 Double Beds, Ocean View

Full 2 | Sleeps 4

Studio, 1 King Bed, Tower (SPA)

King 1 | Sleeps 4

Deluxe Room

Full 1 | King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

78.0% of guests recommend this hotel

Total of 1907 reviews