Crowne Plaza Surfers Paradise by IHG

4.5 star property
Luxury hotel with 3 restaurants and bars

Choose dates to view prices

Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
Water view
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
3 restaurants, breakfast served
Outdoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free WiFi

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Surfers Paradise Beach
    ‪17 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • 498 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 356 sq ft
  • Sleeps 3
  • 1 Double Bed

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 356 sq ft
  • Partial ocean view
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 498 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 925 sq ft
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 1281 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room

9.0 out of 10
Wonderful
(33 reviews)
  • 355 sq ft
  • Sleeps 3
  • 1 Queen Bed

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 498 sq ft
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(25 reviews)
  • 569 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • 355 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 925 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 356 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • 356 sq ft
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 569 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Gold Coast

Located in Surfers Paradise, Crowne Plaza Surfers Paradise by IHG is within a mile (2 km) of popular sights such as Gold Coast Convention and Exhibition Centre and Surfers Paradise Beach. This 269-room, 4.5-star hotel has 3 restaurants, an outdoor pool, and free in-room WiFi.

What's nearby

  • Broadbeach Beach - 5 min walk - 0.3 miles
  • Surfers Paradise Beach - 17 min walk - 0.9 miles
  • Gold Coast Convention and Exhibition Centre - 17 min walk - 0.9 miles
  • The Star Gold Coast - 2 min drive - 1.0 mile
  • Cavill Avenue - 3 min drive - 1.7 miles

Getting around

  • Florida Gardens station - 2 min walk
  • Varsity Lakes Station - 14 min drive
  • Coolangatta Airport (OOL) - 38 min drive

Restaurants

  • ‪Freghete - ‬14 min walk
  • ‪26° & Sunny - ‬7 min walk
  • ‪McDonald's - ‬12 min walk
  • ‪Broadbeach Bowls Club - ‬7 min walk
  • ‪Tokyo Sushi - ‬19 min walk

About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel with 3 restaurants and bars
Guests of Crowne Plaza Surfers Paradise by IHG have access to an outdoor pool, a gym, and free WiFi in public areas. Self parking is available for AUD 25 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, dry cleaning/laundry, and luggage storage. Other amenities at this luxury hotel include a hot tub, an outdoor tennis court, and a computer station.
Guests can expect free WiFi and 55-inch LCD TVs with digital channels. Bathrooms offer hair dryers, free toiletries, and bathrobes. Furnished balconies, refrigerators, and espresso makers are other standard amenities. Housekeeping is available on request.
An outdoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (AUD 25 per day; includes in/out privileges)
  • Limited onsite self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Elevator
  • Front entrance ramp
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 percent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Rollaway/extra beds are available for AUD 65.0 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately AUD 39.00 for adults and AUD 19.50 for children
  • Self parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 percent

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers parking (fees apply), along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Additional information about polices, regulations, and more:

  • Pool access available from 7:00 AM to 9:00 PM.
  • Registered guests are the only ones allowed in guestrooms.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Frequently asked questions

Are free cancellation options available at Crowne Plaza Surfers Paradise by IHG?

Crowne Plaza Surfers Paradise by IHG offers free cancellation on some room rates. For more details, review the cancellation policy on Orbitz.

How much does it cost to stay at Crowne Plaza Surfers Paradise by IHG?

As of Jan 19, 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Surfers Paradise by IHG on Feb 9, 2026 start from $108.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Crowne Plaza Surfers Paradise by IHG?

This hotel is situated in Surfers Paradise within a 10-minute walk of Broadbeach Beach and Broadbeach Bowls Club. You'll also find The Star Gold Coast and Surfers Paradise Beach within a short drive.

Is parking available on site at Crowne Plaza Surfers Paradise by IHG?

Yes, parking is offered for AUD 25 per day with in/out privileges. Though parking is limited, accessible parking and electric car charging are also available.

Does Crowne Plaza Surfers Paradise by IHG feature a casino?

No, Crowne Plaza Surfers Paradise by IHG doesn't have a casino.

Will I find an indoor pool at Crowne Plaza Surfers Paradise by IHG?

No, this hotel doesn't have an indoor pool; however, there are an outdoor pool and a hot tub. Guests have pool access between 7:00 AM and 9:00 PM.

What amenities will couples enjoy at Crowne Plaza Surfers Paradise by IHG?

There are plenty of amenities for couples at this hotel, including an outdoor pool, 2 bars, and 3 restaurants.

Does Crowne Plaza Surfers Paradise by IHG have a hot tub?

Yes, this hotel has a spa tub.

Does Crowne Plaza Surfers Paradise by IHG feature a restaurant that includes a breakfast menu?

Yes, Crowne Plaza Surfers Paradise by IHG has 3 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Crowne Plaza Surfers Paradise by IHG allow pets to stay for free?

No, pets aren't allowed at Crowne Plaza Surfers Paradise by IHG though service animals are welcome.

Are there connecting rooms at Crowne Plaza Surfers Paradise by IHG?

Yes, this hotel has connecting guestrooms you can book for your group event or vacation.

How far is the airport from Crowne Plaza Surfers Paradise by IHG?

The closest major airport to Crowne Plaza Surfers Paradise by IHG is Coolangatta Airport (OOL), which is 18.7 mi away (38 minutes by car).

Can I book a room with a balcony at Crowne Plaza Surfers Paradise by IHG?

Yes, every guestroom at Crowne Plaza Surfers Paradise by IHG comes with a furnished balcony with some featuring ocean or garden views.

Does Crowne Plaza Surfers Paradise by IHG offer wedding services?

Take advantage of the wedding venue at Crowne Plaza Surfers Paradise by IHG if you plan to say "I do" during your trip.

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 616 out of 1056 reviews
Rating 8 - Good. 253 out of 1056 reviews
Rating 6 - Okay. 100 out of 1056 reviews
Rating 4 - Poor. 43 out of 1056 reviews
Rating 2 - Terrible. 44 out of 1056 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Staff were attentive and friendly. Ocean view was very pleasant. Comfortable bed and
Stayed 1 night in Oct 2025

10/10 Excellent

Arana Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room with amazing ocean views. Comfortable bed and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Great all Round, perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 4 nights in Sep 2025

6/10 Okay

Rob

Business traveler
Liked: Cleanliness
CPSP needs a good tidy up. It’s feeling a little old and not as good as it used to be.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all aspects of my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rangaswami

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne Marie, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, central location for shopping and restaurants, excellent transportation near by via the tram service.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jeanne Marie, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, central location to shops and restaurants. Easy transportation nearby via the tram service.
Stayed 8 nights in Oct 2025

10/10 Excellent

Nils Erik Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Neeta, Burnaby

Stayed 4 nights in Oct 2025

8/10 Good

Carlo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great view from our room. Wasnt a fan of the pillows on the bed. Without shape and support. Was also surprised that there was a delivery charge on room service unless you spent over $100. Very nice breakfast Convenient location with the tram line right out the front.
Stayed 5 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most pleasant hotel I stayed in room very clean staff are friendly and very helpful and one of the best buffet breakfast I had in a while worth every penny the pool area is beautiful as well
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly, hotel and rooms very clean. Requested a table and chairs for our balcony and was accommodated quickly. I would recommend the hotel put some type of anti slip or change the material around the pool, the decking is extremely slippery when wet and I fell while trying to get out of the pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Traveled with family
Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Sep 2025

4/10 Poor

Benjamin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels quite tired overall. The furniture is old and worn, and the bed was very low and uncomfortable. The shower was frustrating — it’s almost impossible to adjust the hot and cold water properly because the pipes seem outdated. While the pool area is nice, the lifts are old and slow. The breakfast is decent but overpriced at around $30 per person if you decide to have it on the spot and if it is not included in your rate. The location is only average — it’s not far from the beach, but there isn’t much to do nearby and the surrounding area is under construction. On a positive note, the reception staff were friendly and welcoming — especially Sophie and the French trainee, who both provided excellent customer service and made check-in and check-out very pleasant. Overall, it’s an expensive hotel for the level of service and quality offered. I wouldn’t stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica Marsden

Stayed 1 night in Sep 2025

6/10 Okay

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff at the desk not answering calls, could not organize dinner. Concierge too busy not enough people to handle the traffic volume. Guests too noisy past midnight (doors being slammed hard) need to be adjusted so that they don't bang so hard. Apart from the above the views are great the rooms are clean and staff were kind.
Stayed 3 nights in Oct 2025

8/10 Good

DANIELE

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room on floor 21 was amazing! Highly recommended the salmon from the hotel restaurant and breakfast !! Also if you have an electric car charging was complementary I also include the parking in my package was convenient. Good value for money and all services.
Stayed 4 nights in Oct 2025

6/10 Okay

Jia

Traveled with family
Liked: Staff & service
The room we were assigned (pool view) is quite noisy, I can’t sleep well at the first night coz the people living next door kept on talking during midnight even I put on my ear plug, I can still hear. On the 3rd day, after our day trip we returned at around 4pm and surprisingly discovered our room was not serviced, maybe because it’s a busy holiday season but I was quite disappointed. The only part I appreciated is that all the reception staff are very nice and helpful.
Stayed 3 nights in Oct 2025

8/10 Good

jing

Liked: Cleanliness, staff & service, property conditions & facilities
The room condition is old
Stayed 3 nights in Sep 2025

6/10 Okay

Scott

Liked: Staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2025