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White Mansion Georgetown - Check-In & Out at Kiosk

Property class: 3

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Photo gallery for White Mansion Georgetown - Check-In & Out at Kiosk

A hotel room with a large bed, a desk, and a chair. There are curtains on the windows, and a lamp on the bedside table.
A hotel lobby with a large glass door leading outside, a marble floor, and a skeleton decoration on the wall.
A historic building with ornate architectural details and a prominent "White Mansion" sign.
A staircase with yellow steps and black railings, leading to a door marked "KELUAR".
A reception area with a marble floor, a gold reception desk, and a flower arrangement.

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
165, Lebuh Noordin, George Town, Penang, 10300
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, 1st Avenue Mall
    ‪3 min walk‬
  • Place, Georgetown UNESCO Historic Site
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 Queen Bed, Balcony

A hotel room with a bed, a small table, a chair, a TV, and a window with curtains.

Deluxe Room, 1 Queen Bed, Balcony

8.0 out of 10
Very good
(1 review)
  • Golf view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

A hotel room with a large bed, a round headboard, a desk with a chair, and a window with curtains.

Deluxe Room, 1 Queen Bed

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds, City View

A bed with two pillows featuring swan designs, a white blanket, and a towel arranged in a heart shape.

Deluxe Room, 2 Queen Beds, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

A hotel room with a large bed, a desk, and a chair. There are curtains on the windows, and a lamp on the bedside table.

Premium Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, Balcony

A hotel room with a tufted headboard, a bed with white linens and a gold throw, a bedside lamp, and a view through a door.

Superior Room, Balcony

  • City view
  • 129 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

George Town

Located in Downtown George Town, White Mansion Georgetown - Check-In & Out at Kiosk is next to KOMTAR and Hin Bus Depot Art Centre. Each of the 16 rooms at this 3-star hotel includes a refrigerator, a coffee maker, and a flat-screen TV.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • The Top at Komatar - 5 min walk - 0.3 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 25 min drive

Restaurants

  • ‪Drunken Gelato - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪St. Giles Executive Lounge - ‬3 min walk
  • ‪Bricklin Cafe Bar - ‬2 min walk
  • ‪Art & Soul Café - ‬2 min walk

About this property

White Mansion Georgetown - Check-In & Out at Kiosk

Guests staying at White Mansion Georgetown - Check-In & Out at Kiosk enjoy free WiFi in public areas, express check-in, and a TV in a common area. Transportation is made easy with a bus station shuttle. A multilingual staff is on hand to assist with securing valuables, access to locker space, and luggage storage. Additional amenities include a water dispenser and a convenience store.
40-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Memory foam beds grant a restful night's sleep, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and safes are also standard. Housekeeping is available on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Bus station shuttle (surcharge)

Things to do

  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • Grocery/convenience store
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Virtual front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Upper floors accessible by stairs only

More

  • 2 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bed sheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with satellite premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

There is no front desk at this property
Guests can access their accommodation through a private entrance
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • Cash deposit: MYR 100.0 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Touch 'n Go eWallet and MaybankPay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • No parking is available onsite.
  • The minimum check-in age for Spring Break is 18 years old.
  • This property accepts credit cards, debit cards, mobile payments, and cash.
  • Mobile payment options include: Touch 'n Go eWallet and MaybankPay.
  • The credit card used at check-in for incidentals must be in the name of the primary guest who made the reservation.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Registered guests are the only ones allowed in guestrooms.
  • There are no elevators.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

White Mansion Penang Hotel George Town
White Mansion Penang Hotel
White Mansion Penang George Town
White Mansion Penang Hotel
White Mansion Penang George Town
White Mansion Penang Hotel George Town

Frequently asked questions

What can I see around White Mansion Georgetown - Check-In & Out at Kiosk?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Will I be able to park at White Mansion Georgetown - Check-In & Out at Kiosk?

No, there isn't parking at this hotel.

Does White Mansion Georgetown - Check-In & Out at Kiosk feature a casino?

No, White Mansion Georgetown - Check-In & Out at Kiosk doesn't have a casino.

Will I find an indoor pool at White Mansion Georgetown - Check-In & Out at Kiosk?

No, there is no indoor pool at this hotel.

What do couples enjoy most about White Mansion Georgetown - Check-In & Out at Kiosk?

Amenities that appeal to couples at this hotel include a memory foam mattress, a rainfall showerhead, and slippers.

Does White Mansion Georgetown - Check-In & Out at Kiosk have a hot tub?

No, this hotel doesn't have a spa tub.

Does White Mansion Georgetown - Check-In & Out at Kiosk have a restaurant with a breakfast menu?

No, White Mansion Georgetown - Check-In & Out at Kiosk doesn't have a restaurant that serves breakfast.

Will White Mansion Georgetown - Check-In & Out at Kiosk allow pets to stay for free?

No, pets and service animals aren't allowed at White Mansion Georgetown - Check-In & Out at Kiosk.

Does White Mansion Georgetown - Check-In & Out at Kiosk have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to White Mansion Georgetown - Check-In & Out at Kiosk?

The closest major airport to White Mansion Georgetown - Check-In & Out at Kiosk is Penang Intl. Airport (PEN), which is 10.8 mi away (25 minutes by car).

Can I book a room with a balcony at White Mansion Georgetown (Self check-in)?

Yes, some guestrooms at this hotel offer a balcony where guests can enjoy city and golf course views.

White Mansion Georgetown - Check-In & Out at Kiosk Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 27 out of 91 reviews
Rating 8 - Good. 38 out of 91 reviews
Rating 6 - Okay. 17 out of 91 reviews
Rating 4 - Poor. 3 out of 91 reviews
Rating 2 - Terrible. 6 out of 91 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service
Needed a clean and quiet room for my business trip, this one is quite good for the price
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strategic location. Great for 1 night stay on business trip
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. Room is comfy and location is near Komtar which is perfect for New Year's eve countdown at the pubs nearby.
Stayed 1 night in Dec 2024
Verified review

6/10 Okay

Good place to search around.
Stayed 1 night in Apr 2025
Verified review

6/10 Okay

Liked: Staff & service

Good location

The hotel location is good and price is reasonable. However, if you need a early rest at night, it is impossible here since the music from the neighborhood will continue to 11:00pm.
Stayed 2 nights in Aug 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked our room with an heritage feel.
Stayed 3 nights in Feb 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel ever
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best place to get away from busy life. Staff is good but we did not get any engagement in the hotel so that’s why.
Stayed 2 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2023
Verified review

2/10 Terrible

Disliked: Cleanliness
- bathroom dirty - feces in toilet upon check in - toilet blocked blocked - hair on the sheets when blanket pulled back - rubbish left in the draw and fridge - no shower curtain - dangerous power sockets in room
Stayed 3 nights in Mar 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Utterly appreciative quiet located premise where easy to go supermarket. Dimmed lighting in corridor, ventilation system and hot water pressure to be checked regularly. Complexed taxes for travellers had been paid in one go.
Stayed 4 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good: good location, boutique style hotel, value for money. bad: background noise that cannot be ignored
Stayed 12 nights in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Hi Sutharsan and stuff Thank you for your super super super support !!!!! You made my trip safety and HAPPY. My first Penang trip was perfect. I am planning in February. Could I stay again?? Haha Love TOMOMI
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located and at walking distance of main attractions. Also, very close to the bus station. But there is a bar next to it with live (and loud) music until late at night every night. Rooms with balcony face straight to the bar. Not recommendable for people that want to sleep early.
Stayed 4 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities
Property insisted on cash deposits, including double payments that were already made to Expedia, and tried to make us keep our shoes in the lobby.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place!

Loved staying here! The hotel has a beautiful aesthetic and they stick to it - from the outside to everything inside - it’s gorgeous even though it’s a bit on the small side. Perfect for solo/duo travelers. Even better if you’re the kind that enjoys music because right next door is the “hideaway” area (which our room’s balcony actually opened out to) which is like an open air area with food and drink vendors, with music every night. There are also loads of shops, great restaurants, cafes and even the mall is quite nearby. Overall, i have absolutely no complaints and having to store your slippers before going up to your room is a small price to pay for how clean the place is because of it
The room we booked
The balcony of our room opens out to the hideaway area
You have to take your shoes off and store them in a locker behind this door before you go up to your room (which are all upstairs either on the first or second floor)
Shared sofa space
Stayed 3 nights in Feb 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
While it stated that it was close to Komtar, it was, but there’s nothing much worth seeing or doing there unless you have little kids. Otherwise, this hotel is far from restaurants unless you want to eat all the time at the street vendors. There are also no bars unless you go to one of the nice high rise hotels. So the location is not really that great.
Stayed 5 nights in Jan 2024
Verified review

2/10 Terrible

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not my standard . Sorry and will not stays in any boutique as too small and toilet facilities are poor.
Stayed 1 night in Sep 2022
Verified review

6/10 Okay

Disliked: Amenities
No proper parking provided
Stayed 2 nights in Jan 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No parking available , not inform before
Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Floorings a tad dirty Bathroom shower handles had algae, the hand soap is in a plastic bottle btw Air conditioning shuts off in 10 hours btw and it’s not very cold btw There’s a loud engine sound everywhere and wifi only works when you’re at the door
Stayed 3 nights in Nov 2024
Verified review

6/10 Okay

Disliked: Room comfort

Didn’t stay

Although we booked this hotel, we didn’t’t end up staying. We found the room much too small, plus there was no wardrobe, just a rail above the desk (and kettle). We didn’t know you had to leave your shoes in the lobby before booking. The roadworks outside (although temporary) were the last straw so we stayed elsewhere. The receptionist was great about it, explaining that it’s more a backpacker’s place, which we are not. The receptionist was great and suggested we claimed a refund, so fair enough to the staff on-site.
Stayed 3 nights in Oct 2023
Verified review

2/10 Terrible

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Very small room, only 9 m2. The photo is deceptive and it does not say anything about it on the web site. You could only just walk around the bed. Wardrobe, was a small rail above the small fridge on the work top. No space for anything. We only had 1 pillow each and asked for another one, but were told no there are no more and use the cushions, which was unacceptable. The only positives are. Very clean, nice hot shower and quiet A/C during the night. Unfortunately, we would not stay again.
Stayed 1 night in Jan 2025
Verified review

6/10 Okay

Disliked: Staff & service
I stayed in this hotel for an entire week, not once did anyone come to clean the room. The wifi is terrible, it cuts off regularly and when it does work it's sub 10mbps. There was no hot water, it's lukewarm at best. I didn't mind most days since it's so hot out but it's rather uncomfortable when you come back after a long day out and have already cooled down to then take a cold shower. Then there's the shoe policy, you must take them off and store it in a locker on the ground floor before going to your room. The room itself is small AF, there's nowhere to put or hang up your clothes... I mean this literally, there's like a little space on the counter where the fridge sits. The only good thing about this hotel is the location.
Stayed 7 nights in Jun 2024