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Shō Hotel Penang Waterfront Convention Centre

Property class: 3

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Photo gallery for Shō Hotel Penang Waterfront Convention Centre

A modern indoor pool area with a clear pool, lounge chairs, and potted plants.
Living area
A modern hotel room with two beds, a wooden floor, a large mirror, and a TV mounted on the wall.
A modern hotel lobby with a reception desk, seating area, and large windows.
A wall with large numbers '20' made of a textured material, possibly moss, and a water dispenser to the left.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Gym

Explore the area

View in a map
28 Jalan Tunku Kudin, George Town, Pulau Pinang, 11700
  • Place, Lotus's E-Gate
    ‪7 min walk‬
  • Place, The Light City
    ‪2 min drive‬
  • Place, THE LIGHT Waterfront Penang
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe King

A modern hotel room with a large bed, a sofa, and a nightstand with a lamp.

Deluxe King

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a flat-screen TV mounted on the wall, a small table with chairs, and a window with curtains.

Family Room

  • City view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Seaview Executive

A compact hotel room with a bed, a small dining table, a microwave, and a kitchenette.

Seaview Executive

  • Sea view
  • 431 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Business Executive

A modern hotel room with a large bed, a TV, a wooden side table, and a city view through the window.

Business Executive

  • City view
  • 506 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King

A modern hotel room with a wooden desk, a bed, a small table, and a chair.

Executive Deluxe King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King with Projector

A modern hotel room with a bed, bedside table, and a wall-mounted screen displaying app icons.

Deluxe King with Projector

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Deluxe King with Projector

A modern hotel room with a large bed, a bedside table, a round table, and a bathroom visible through an open door.

Executive Deluxe King with Projector

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Deluxe

A hotel room with two beds, each with white linens and a single yellow pillow. There are two bedside tables with lamps, and a small nightstand between the beds.

Premier Twin Deluxe

  • 1 bedroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Deluxe King Room

A hotel room with a large bed, a desk, and a sofa.

Deluxe King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

A hotel room with a large bed, bedside tables, a flat-screen TV, and a view of the city.

Family Room

  • Sleeps 5
  • 2 Double Beds

View all photos for Seaview Executive Suite

A hotel room with a bed, desk, chair, and kitchenette.

Seaview Executive Suite

  • Sleeps 3
  • 1 King Bed

About the neighborhood

George Town

Located 1.9 mi (3 km) from Penang Bridge West End, Shō Hotel Penang Waterfront Convention Centre is within a 5-minute drive of other popular attractions like KOMTAR. This 3-star hotel has 199 guestrooms and offers conveniences like a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Lotus's E-Gate - 7 min walk - 0.4 miles
  • The Light City - 2 min drive - 1.0 mile
  • Holy Spirit Cathedral - 3 min drive - 1.5 miles
  • THE LIGHT Waterfront Penang - 3 min drive - 1.5 miles
  • Gurney Drive - 8 min drive - 4.5 miles

Getting around

  • Penang Sentral - 18 min drive
  • Penang Intl. Airport (PEN) - 19 min drive

Restaurants

  • ‪Frank Laurent Coffee Roasters - ‬7 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Pizza Hut - ‬11 min walk
  • ‪鹤屋 Tsuruya Japanese Restaurant - ‬12 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Shō Hotel Penang Waterfront Convention Centre

Guests of Shō Hotel Penang Waterfront Convention Centre have access to an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. The front desk is staffed 24/7 to help with luggage storage, and answer any questions about the accommodations. Other amenities at this golf hotel include meeting rooms, a free kid's club, and laundry facilities.
Guests can expect to find free WiFi. Bathrooms have hair dryers and slippers. Safes are also standard.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 11:00 AM for a fee: MYR 30 per person
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 9-hole adjacent golf course
  • Free children's club
  • Gym
  • Outdoor pool

Family friendly

  • Free children's club
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • Coworking space
  • Meeting rooms

Outdoors

  • In a nature reserve

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 on-site accessible parking spaces
  • Elevator (47 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for local cuisine breakfast: approximately MYR 30 per person

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
  • Check-in: 3:00 PM—-anytime
  • Check-out: 11:00 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Frequently asked questions

What's there to do near Shō Hotel Penang Waterfront Convention Centre?

This hotel is located in George Town, close to KOMTAR, Penang Hill, and Gurney Drive. You'll also find Queensbay Mall and Pinang Peranakan Mansion within a short drive.

How much does it cost to stay at Shō Hotel Penang Waterfront Convention Centre?

As of Oct 8, 2026, prices found for a 1-night stay for 2 adults at Shō Hotel Penang Waterfront Convention Centre on Oct 11, 2026 start from $85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there parking available at Shō Hotel Penang Waterfront Convention Centre?

Yes, covered self parking is offered for free at the hotel. An electric car charging station and wheelchair-accessible parking are also available for guests.

Is there a spa available at Shō Hotel Penang Waterfront Convention Centre?

Spa services at the hotel include massages.

Does Shō Hotel Penang Waterfront Convention Centre include a casino on the premises?

No, Shō Hotel Penang Waterfront Convention Centre doesn't have a casino.

Is there an indoor pool at Shō Hotel Penang Waterfront Convention Centre?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What do couples enjoy most about Shō Hotel Penang Waterfront Convention Centre?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and proposal/romance packages.

Does Shō Hotel Penang Waterfront Convention Centre have a hot tub?

No, there isn't a spa tub at this hotel.

Does Shō Hotel Penang Waterfront Convention Centre have a restaurant with a breakfast menu?

Yes, Shō Hotel Penang Waterfront Convention Centre serves breakfast (local cuisine) each morning for a surcharge from its restaurant.

Does Shō Hotel Penang Waterfront Convention Centre allow pets to stay free of charge?

No, pets and service animals aren't allowed at Shō Hotel Penang Waterfront Convention Centre.

Does Shō Hotel Penang Waterfront Convention Centre have connecting rooms available?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Shō Hotel Penang Waterfront Convention Centre?

The closest major airport to Shō Hotel Penang Waterfront Convention Centre is Penang Intl. Airport (PEN), which is 8.2 mi away (19 minutes by car).

Are there rooms with balconies at Shō Hotel Penang Waterfront Convention Centre?

No, there aren't any guestrooms with balconies at Shō Hotel Penang Waterfront Convention Centre.

Shō Hotel Penang Waterfront Convention Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 14 out of 20 reviews
Rating 8 - Good. 1 out of 20 reviews
Rating 6 - Okay. 3 out of 20 reviews
Rating 4 - Poor. 1 out of 20 reviews
Rating 2 - Terrible. 1 out of 20 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay for 3 nights.. good amenities and clean.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Definitely will be staying here for next round. Worth of money and nice place.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
So cozy here especially the lobby & cafe area. The room was spacious!! Perfect for family trip
Stayed 1 night in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Overall i had a pleasant stay at this hotel.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room is spacious FO is very helpful and polite ， I will be back during Lunar New Year
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and new rooms with a modern design. Excellent value for money. I like the lobby vibe and the complimentary drink vouchers perfect for redeeming cocktails and freshly brewed coffee!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
NEW HOTEL! Hipster mood!
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check‑in to check‑out, the service was warm, attentive, and efficient. Staff greeted us politely, responded quickly to requests, and made us feel genuinely welcome throughout our stay. The atmosphere was incredibly cozy and elegant—quiet, clean, and tastefully decorated, creating a perfect relaxing vibe. The lobby and common areas felt sophisticated yet comfortable, and the overall environment was peaceful and pleasant. Every detail showed great care for guests. We had a wonderful experience and would absolutely stay here again. Highly recommended for anyone looking for great service and a lovely atmosphere!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I rate full stars for everything! Love their lobby and cafe environment which is really suitable for us to relax ,slow down while enjoying their fresh brewed coffee❤️ Spacious room with reasonable price ~24 hours front desk service provided ,and location that not too far from town which is attract me the most. Will definitely be my first choice when travel to Penang !
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel. Very big & spacious room. Very suitable for family Love their cafe + co-working space Few minute distance from penang first bridge.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
This was my second time staying at this hotel, and I’m happy to see they’ve added several new facilities since my last visit. The new amenities include a gym (with a giant treadmill!), a kids’ club, yoga sessions, and a self-service laundry area, which make the stay even more convenient and family-friendly. One of their biggest highlights is the complimentary freshly brewed coffee — definitely a plus point! The hotel is located about 10 minutes away from the town center and the airport, which makes it very convenient and easy to travel around Penang Island. They don’t serve free buffet breakfast!
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Bathroom lock for Room 1032 is not aligned properly, making it hard to lock the bathroom door. And the almost transparent glass panel is quite visible from outside of the bathroom when someone is bathing.
Stayed 3 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Amenities
My stay was disappointing because several basic amenities and services did not meet the standard I would expect from a hotel. There were no complimentary coffee or tea-making facilities in the room, which is a basic convenience provided by most hotels. In addition, breakfast only starts at 8:00 AM, which is far too late for business travellers who often need to leave early for meetings or work commitments. The hotel's location is also quite inconvenient, as it is far from restaurants, shops, and other essential amenities, making it difficult for guests to access basic services. Another issue was the low water pressure in the shower, which affected the overall comfort of the stay. Overall, the experience did not meet my expectations. The hotel falls short in providing several basic necessities that are commonly available at other hotels. I hope these issues can be addressed to improve the experience for future guests.
Stayed 1 night in Jul 2026
Verified review

4/10 Poor

Liked: Amenities, property conditions & facilities
スタッフの雰囲気はとても良かったです。ただ4人で泊まったのにバスタオルが1枚しか交換してなかったりトイレットペーパーの補充が無かったらり部屋の電話が壊れててフロントに電話が通じなくて不便でした。
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Stayed 1 night in Aug 2025