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Hotel NEO+ Penang by ASTON

Property class: 3.5

Choose dates to view prices

Photo gallery for Hotel NEO+ Penang by ASTON

A rooftop pool with a clear view of the city skyline, surrounded by lounge chairs and potted plants.
A hotel room with two beds, a TV, a desk, and large windows with a city view.
A modern hotel with multiple floors, a prominent vertical design, and illuminated signage.
A modern restaurant with wooden tables and chairs, a bar area, and a variety of wall decorations.
A rooftop terrace with sun loungers, a table, and chairs, offering a view of the cityscape.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym

Explore the area

View in a map
68 Jalan Gurdwara, George Town, Penang, 10300
  • Place, Hin Bus Depot Art Centre
    ‪1 min walk‬
  • Place, KOMTAR
    ‪2 min walk‬
  • Place, Chit Tiau Lor Ban San
    ‪7 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Superior Twin Room

A hotel room with two beds, a wooden headboard, a nightstand, a chair, and a window with curtains.

Superior Twin Room

  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Double Room

A hotel room with a large bed, a wooden headboard, a nightstand with a lamp, and a window with sheer curtains.

Superior Double Room

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Double Room

A hotel room with a large bed, a desk, a wardrobe, and a wall with framed pictures.

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

A hotel room with a large bed, bedside tables, a desk, and a chair. There are wall art pieces above the bed and a door to the right.

Deluxe Room

8.6 out of 10
Excellent
(7 reviews)
  • City view
  • 301 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

A hotel room with two beds, a wooden headboard, bedside lamps, and artwork on the wall.

Family Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Superior Double

A neatly made bed with white linens, a wooden headboard, and a nightstand with a lamp.

Superior Double

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

A modern bedroom with a large bed, wooden headboard, bedside lamps, and a red chair.

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 409 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin

A hotel room with two beds, a wooden headboard, a bedside table with a phone, and artwork on the wall.

Superior Twin

9.2 out of 10
Wonderful
(7 reviews)
  • City view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

About the neighborhood

George Town

Located in Downtown George Town, Hotel NEO+ Penang by ASTON is next to popular attractions like Hin Bus Depot Art Centre and KOMTAR. This 196-room, 3.5-star hotel has a restaurant, an outdoor pool, and free in-room WiFi.

What's nearby

  • Hin Bus Depot Art Centre - 1 min walk - 0.1 miles
  • KOMTAR - 2 min walk - 0.1 miles
  • 1st Avenue Mall - 3 min walk - 0.2 miles
  • Chit Tiau Lor Ban San - 7 min walk - 0.4 miles
  • Georgetown UNESCO Historic Site - 12 min walk - 0.7 miles

Getting around

  • Penang Sentral - 22 min drive
  • Penang Intl. Airport (PEN) - 24 min drive

Restaurants

  • ‪Drunken Gelato - ‬1 min walk
  • ‪Art & Soul Café - ‬1 min walk
  • ‪Restaurant Au Jardin - ‬1 min walk
  • ‪Bricklin Cafe Bar - ‬1 min walk
  • ‪Rumah Kacha - ‬2 min walk

About this property

Hotel NEO+ Penang by ASTON

At Hotel NEO+ Penang by ASTON, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. If you decide to drive, there's free parking. Front-desk staff can answer questions 24/7, and assist with securing valuables, luggage storage, and concierge services. Additional amenities include a meeting room, laundry facilities, and a banquet hall.
Guests can expect free WiFi and flat-screen TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and beds sport premium bedding. Minibars, coffee makers, and safes are also available.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

Similar properties

Daily local cuisine breakfast for a fee
Le Dream Boutique Hotel
Downtown George Town
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
9.2 out of 10, Wonderful, 1,000 reviews
$33 nightly
The price is $39
Sep 28 - Sep 29
Total with taxes and fees
Le Dream Boutique Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: MYR 31.80 for adults and MYR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Art and Soul Cafe
  • Lemongrass

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 12 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 90.0 per day

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 31.80 for adults and MYR 16 for children
  • Rollaway bed fee: MYR 90.0 per day

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A credit card for incidental charges and a government-issued photo ID may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.

Property is also known as

Hotel NEO Penang George Town

NEO Penang

Hotel NEO+ Penang George Town

NEO Penang George Town

Hotel NEO+ Penang

Neo Penang By Aston

Hotel NEO+ Penang by ASTON Hotel

Hotel NEO+ Penang by ASTON George Town

Hotel NEO+ Penang by ASTON Hotel George Town

Frequently asked questions

What can I see near Hotel NEO+ Penang by ASTON?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of 1st Avenue Mall. You'll also find Gurney Drive and Penang Hill within a short drive.

How much does it cost to stay at Hotel NEO+ Penang by ASTON?

As of Sep 17, 2026, prices found for a 1-night stay for 2 adults at Hotel NEO+ Penang by ASTON on Sep 18, 2026 start from $69, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Will I be able to park at Hotel NEO+ Penang by ASTON?

Yes, self parking is offered for free at the hotel.

Does Hotel NEO+ Penang by ASTON feature a casino?

No, Hotel NEO+ Penang by ASTON doesn't have a casino.

Is there an indoor pool at Hotel NEO+ Penang by ASTON?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

Is Hotel NEO+ Penang by ASTON a good place to stay for couples?

There are plenty of amenities for couples at this hotel, including a restaurant, an outdoor pool, and a bar/lounge.

Does Hotel NEO+ Penang by ASTON have a hot tub?

No, there isn't a spa tub at this hotel.

Does Hotel NEO+ Penang by ASTON have a restaurant that serves breakfast?

Yes, Hotel NEO+ Penang by ASTON serves buffet breakfast for a surcharge each morning at Lemongrass.

Does Hotel NEO+ Penang by ASTON allow pets to stay for free?

No, pets aren't allowed at Hotel NEO+ Penang by ASTON.

Does Hotel NEO+ Penang by ASTON have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Hotel NEO+ Penang by ASTON?

The closest major airport to Hotel NEO+ Penang by ASTON is Penang Intl. Airport (PEN), which is 10.7 mi away (24 minutes by car).

Can I book a room with a balcony at Hotel NEO+ Penang by ASTON?

No, you won't find guestrooms with balconies at Hotel NEO+ Penang by ASTON.

Hotel NEO+ Penang by ASTON Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 266 out of 973 reviews
Rating 8 - Good. 472 out of 973 reviews
Rating 6 - Okay. 190 out of 973 reviews
Rating 4 - Poor. 28 out of 973 reviews
Rating 2 - Terrible. 17 out of 973 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Wilson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel is located around with foods , place to shopping with walking distance.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Carolyne

Liked: Cleanliness, staff & service, amenities
Great location walkable to all the main food spots we wanted to try. The room was basic, my bedsheets were dirty and there was a bit of wear and tear.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Zentua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ramzan

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly and helpful staff, good breakfast
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really cool, I like the concept. I would stay there again. For the price is pretty good also
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Chui Sun

Liked: Cleanliness, staff & service
The staff is friendly. Breakfast was okay. The location is good. There is a convenience store at the lobby and beside the hotel. Walking distance to the 1st Avenue Mall and a Chinese eatery/cafe. On the first night, we noticed that the bath towels were not clean properly as there was a smell. However, on the second day, the new bath towels they gave were okay.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Victoria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking is safe. Breakfast taste good. Might have give more choices on the breads in the coming future. Also can improve on the coffee, current coffee taste not so nice.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Yacoob

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and lovely staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great stay
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Deory

Liked: Cleanliness, property conditions & facilities
The room Space, staff attentiveness .
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, excellent housekeeping, friendly and polite staff.
Stayed 7 nights in Mar 2025
Verified review

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A large quiet airy room. Great view. Near to great sites although we used Grab a lot due to the heat. Air con very efficient. Pool welcome and clean. Staff at breakfast were excellent and the selection plentiful for our needs. Lifts very swift. Coffee shop Art and Soul was lovely.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

rahman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay and clean
Stayed 1 night in Apr 2024
Verified review

6/10 Okay

Ross

Disliked: Amenities
The breakfast was sensational. Very impressed. The pool area says you can't take your own food and drinks, but there is never anyone there to unlock the fridge to sell you anything. Just take your own! The gym is less than average. Don't bother. It was one of the reasons we booked here because we have an event coming up, but it was extremely limited.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Tan

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room & close to Komtar. Hotel is just opposite of Hin Bus Depot.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location close to shops and restaurants.
Stayed 2 nights in Mar 2023
Verified review

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, location is very
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Todd

Liked: Cleanliness, staff & service, property conditions & facilities
Well run hotel, helpful staff. Lots of great bars, restaurants, and grocery stores nearby.
Stayed 1 night in May 2025
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean hotel, good facilities and friendly staff
Stayed 4 nights in Dec 2019
Verified review

8/10 Good

Ching Loong

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient of parking
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Seng Hooi

Liked: Cleanliness, staff & service, property conditions & facilities
The room facility was good, location good too
Stayed 1 night in May 2025
Verified review

8/10 Good

Lai Hun

Yes plenty
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again.

Very welcoming reception staff, comfortable, clean room. Pool area nice, excellent location, quiet room.
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Phong

Hot water took forever so expect to let water runs for minutes before you can take a shower.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Wai Hing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property suitable for a couple. Bed could be a tiny bit bigger
Stayed 2 nights in Oct 2025