Shangri-La Rasa Sayang, Penang

5.0 star property
Luxury resort on the beach, with 2 outdoor pools
VIP Access

Choose dates to view prices

Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Premium bedding, minibar, in-room safe, desk
Front of property
Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Parking included

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪7 min walk‬
  • Batu Feringghi Night Market
    ‪16 min walk‬
  • ESCAPE Adventureplay
    ‪11 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬
VIP Access
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  • Expect exceptional service
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Room options

Rasa Wing Rasa Junior Suite Twin

10.0 out of 10
Exceptional
(1 review)
  • 667 sq ft
  • Sleeps 4
  • 2 Twin Beds

Rasa Wing Rasa Superior Twin

10.0 out of 10
Exceptional
(3 reviews)
  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 2 Twin Beds

Garden Executive Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Garden Superior Family Seaview

  • 538 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed OR 1 King Bed and 1 Twin Bed

Garden Wing, Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 710 sq ft
  • Sleeps 3
  • 1 King Bed

Rasa Wing Deluxe Suite King

  • 904 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

Garden Deluxe Family

  • 452 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Rasa Wing Rasa Junior Suite King

10.0 out of 10
Exceptional
(2 reviews)
  • 667 sq ft
  • Sleeps 4
  • 1 King Bed

Rasa Wing Rasa Superior King

7.8 out of 10
Good
(7 reviews)
  • 431 sq ft
  • Resort view
  • Sleeps 4
  • 1 King Bed

Garden Deluxe Sea View Twin

7.6 out of 10
Good
(4 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 2 Twin Beds, Garden View

9.4 out of 10
Exceptional
(6 reviews)
  • 452 sq ft
  • Sleeps 4
  • 2 Twin Beds

Rasa Wing Deluxe Room Twin

  • 474 sq ft
  • Sleeps 4
  • 2 Twin Beds

Deluxe Room, 1 King Bed, Garden View

9.6 out of 10
Exceptional
(7 reviews)
  • 452 sq ft
  • Sleeps 4
  • 1 King Bed

Garden Deluxe Sea View King

9.0 out of 10
Wonderful
(17 reviews)
  • 452 sq ft
  • Sea view
  • Sleeps 4
  • 1 King Bed

Rasa Wing Deluxe Room King

  • 474 sq ft
  • Sleeps 4
  • 1 King Bed

Garden Wing, Suite, Terrace

  • 1226 sq ft
  • Sea view
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

George Town

Located in Batu Ferringhi within a short walk of Ferringgi Beach, Shangri-La Rasa Sayang, Penang is within a few miles (5 km) of other popular sights such as Tropical Spice Garden. This 304-room, 5-star resort has 2 outdoor pools along with a golf course and a full-service spa.

What's nearby

  • Ferringgi Beach - 7 min walk - 0.4 miles
  • Batu Feringghi Night Market - 16 min walk - 0.9 miles
  • Batu Ferringhi Beach - 3 min drive - 2.2 miles
  • ESCAPE Adventureplay - 11 min drive - 5.2 miles
  • Penang Hill - 24 min drive - 11.6 miles

Getting around

  • Penang Sentral - 55 min drive
  • Penang Intl. Airport (PEN) - 52 min drive

Restaurants

  • ‪Subway - ‬9 min walk
  • ‪KFC - ‬9 min walk
  • ‪Sigi's Bar & Grill On The Beach - ‬8 min walk
  • ‪Andrew's Kampung - ‬10 min walk
  • ‪Golden River Restaurant - ‬10 min walk

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools
Shangri-La Rasa Sayang, Penang features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, luggage storage, and dry cleaning/laundry. Other amenities at this beach resort include a children's pool, a gym, and a sauna.
32-inch LCD TVs come with satellite channels, and guests can stay connected with free WiFi. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Other amenities include refrigerators, minibars, and coffee makers. Housekeeping is available on request.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a hot tub, a sauna, and a fitness center.

Children under 12 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, Swedish massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Languages

Chinese (Mandarin), English, Japanese, Malay

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • In-room babysitting (surcharge)
  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (68 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding
  • Rollaway/extra beds are available for MYR 250 per night
  • Free cribs/infant beds are available

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 105 per person
  • Rollaway bed fee: MYR 250 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking out is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle (fees apply). Driving? This property offers free self parking, along with free extended parking. There's also a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the resort at the phone number listed on your booking confirmation.
  • Connecting or adjoining rooms can be requested, but all rooms are subject to availability. Contact the property using the phone number on your booking confirmation.
  • Some facilities may be restricted. For more details, contact the property. Contact information can be found on your booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Frequently asked questions

What's there to do around Shangri-La Rasa Sayang, Penang?

This resort is situated in Batu Ferringhi within a 10-minute walk of Ferringgi Beach and Eden Parade Shopping Centre. You'll also find Batu Feringghi Night Market and Batu Ferringhi Beach within a short drive.

How much does it cost to stay at Shangri-La Rasa Sayang, Penang?

As of Jul 3, 2025, prices found for a 1-night stay for 2 adults at Shangri-La Rasa Sayang, Penang on Jul 23, 2025 start from $161.98, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available on site at Shangri-La Rasa Sayang, Penang?

Yes, self parking and long-term parking are offered for free at the resort. Electric car charging is also available for guests.

Is there a spa at Shangri-La Rasa Sayang, Penang?

There is a full-service spa available for guests to enjoy and services include hot stone massages, Swedish massages, couples treatments, and aromatherapy.

Does Shangri-La Rasa Sayang, Penang feature a casino?

No, Shangri-La Rasa Sayang, Penang doesn't have a casino.

Is there an indoor pool at Shangri-La Rasa Sayang, Penang?

No, this resort doesn't have an indoor pool; however, there are 2 outdoor pools and a hot tub.

What do couples enjoy most about Shangri-La Rasa Sayang, Penang?

This beachfront resort offers plenty of amenities for couples including 2 outdoor pools, 2 bars, and a beachfront restaurant.

Does Shangri-La Rasa Sayang, Penang have a hot tub?

Yes, this resort has a spa tub.

Does Shangri-La Rasa Sayang, Penang feature a restaurant that includes a breakfast menu?

Yes, Shangri-La Rasa Sayang, Penang has 3 restaurants, and serves continental breakfast each morning for a surcharge.

Does Shangri-La Rasa Sayang, Penang allow pets to stay for free?

No, pets aren't allowed at Shangri-La Rasa Sayang, Penang.

Are there connecting rooms at Shangri-La Rasa Sayang, Penang?

Yes, you can book connecting guestrooms at this resort for your group or family vacation.

How far is the airport from Shangri-La Rasa Sayang, Penang?

The closest major airport to Shangri-La Rasa Sayang, Penang is Penang Intl. Airport (PEN), which is 19 mi away (52 minutes by car).

Are there rooms with balconies that I can book at Shangri-La Rasa Sayang, Penang?

Yes, some guestrooms at this resort offer either a balcony or a terrace where guests can enjoy sea or garden views.

Does Shangri-La Rasa Sayang, Penang have a wedding venue on site?

If you plan to exchange vows during your trip, consider the wedding services available at Shangri-La Rasa Sayang, Penang.

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 641 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 71 out of 1003 reviews
Rating 4 - Poor. 32 out of 1003 reviews
Rating 2 - Terrible. 18 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

V

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved this hotel - the room was spacious and well kept and stocked. Shout out to our daily room attendant, Momin who was very pleasant and responsive/perceptive to our needs. Loved the pool and the garden and whole property including the spa where you get your services in your own mini villa - that’s luxury! The pool was also amazing with excellent service for food and drinks and towels. Every morning as soon as they saw us they would walk over with the towels and set up the loungers for us. When it got busy we noticed that the attendants would work hard to find loungers for everyone including bringing chairs over from another area to the pool area. Saved the best for last - the food is incredible - the selection especially of local foods/dishes and taste! Shout out to the dining room manager, Vijay who seemed to be there all the time and working hard to provide the best service to us guests. For us, this was a hotel that clearly goes above and beyond so kudos - keep it up, we will definitely be back and strongly recommend it to family and friends!
Stayed 8 nights in Mar 2025

10/10 Excellent

Eric

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely amazing stay and staff are the best in the world
Stayed 3 nights in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Amenities
Food could be better though
Stayed 1 night in Mar 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and very well maintained. Right upon check-in, the staff were extremely friendly and welcoming. The rooms was great. The additional amenities for the Rasa Wing guests is well worth it if you're planning to enjoy the hotel throughout the day. They offer a complimentary tea hour, as well as a cocktail hour. It is around a 30-40 minute drive to George Town, so not that convenient if you're planning to visit the town often. I highly recommend this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for those who are not vegetarians

We stayed in Rasaya wing, as we always go for a suite. The room size, layout, the ambience everything was perfect. The access to the lounge was a bonus that we didn’t expect. The staff were fantastic. The only downside was the quality of the vegetarian options. What we ordered for in room dining was totally unpalatable even with hungry stomach. Looks like they have no idea about vegetarian cooking. I did speak to the Chef and the manager about this. Because we would like revisit this property for a longer duration.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at hotel and friendly and helpful staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Jing

Liked: Staff & service, amenities
Beach area outside property is under construction and water condition average. Property grounds are well maintained but getting old. Staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet sanctuary.
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and rooms looking onto pool and beach area have a nice outlook. Large breakfast areas, we were in the rasa wing with club facilities, food in lounge was nice, staff in lounge were lovely however the lounge is v large and often extremely busy. There isn’t really a beach as the coast has eroded and is all rocks. We had a pleasant stay however have been in nicer shangrila hotels.
Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, wonderful staff and awesome pool.
Stayed 3 nights in Feb 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Simmone Katie, Tai Tam

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is rundown and service is appalling. No-one was equipped with answers to my queries and the staff is running around like chickens without a head. Very disappointed with the whole experience
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
We stayed for two 3 nights, but they forgot to make up the room two days. Some of the spotlights were broken inside the room; and even the door (keypad) went broken during our stay. Despite the not-so-nice condition, staff are friendly and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MASAHIRO

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何回呼んでもランドリーサービスのスタッフが来なかったくらいはストレス無く過ごせた
Stayed 2 nights in Jan 2025

10/10 Excellent

Keck Meng

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A very relax place to be.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Traveled with partner
Beautiful place. Wonderful staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Li

Traveled with partner
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

A

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Winnie Wei Li

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nothing much to comment
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel environment. Staff were friendly and hospital.
Stayed 1 night in Nov 2024