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Recent guest reviews

This is more of a four star hotel then 5 star. The property is beat up. No electric outlet on one side of the bed. No pool service. I had to get my own towel. Elevator is so old, the door didn’t open unless you push it open.

A great pool and an almost private beach. Excellent staff - very accommodating. First-rate all around.

friendly staffs and excellent services. Room are big and clean too.

Wonderful staff in a great location. Beautiful hotel. Pool area was great for kids as well. Very family friendly

quiet and comfy room in the garden wing. as all the amenities you could possibly want. discrete pull out clothes line balcony was a plus for our swim wear. pool is beautifully situated. it is surrounded by large tropical trees that are over a hundred years old. these trees provide the perfect shade, keeping the pool area cool throughout the day. unfortunately, the pool floor is showing it's age, it could be better maintained (missing/cracked tiles) and cleaned (saw the same debris at the bottom 3 days in a row). it was nice to share the pool with the hotel's pet iguanas until one of them pooped in front of us. enjoyed all our meals at the spice market restaurant, buffet breakfast included in our room booking was great. wide variety with authentic tasty local fare. staff experience was inconsistent, we had excellent servers one night and the next day, we had to speak to 3 different waiters before we were able to put in our order, we requested a late check out but the hotel was not able to accommodate. instead, they offered to let us use the facilities the entire day and when we were ready to leave, they showed us to a private hospitality room where we could shower, change and prepare for our departure. what a pleasant experience! i have been coming to this hotel since i was a child. rasa sayang has and will always be my destination when i want to escape hectic city life.

Batu Ferringhi Beach George Town Penang

Hotel highlights

  • Steps from Ferringgi Beach
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Shangri-La's Rasa Sayang Resort and Spa, Penang places you next to Ferringgi Beach and within 2 miles (3 km) of other popular attractions like Tropical Spice Garden. This 304-room, 5-star resort has 2 outdoor pools along with a golf course and a full-service spa.


Dining

There are multiple options for onsite dining with 3 restaurants, including Spice Market Cafe, which specializes in international cuisine and serves breakfast and dinner, and Pinang Restaurant & Bar with pleasing ocean views. Satisfy your hunger from the comfort of your room with 24-hour room service. Start each morning with continental breakfast, available for a fee from 6:30 AM to 10:30 AM.


Rooms

All of Shangri-La's Rasa Sayang Resort and Spa, Penang's 304 rooms are air-conditioned and have an array of amenities, including refrigerators, minibars, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Beds sport premium bedding and pillow menus, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free bottled water, safes, and phones are other standard amenities.


Property features

Shangri-La's Rasa Sayang Resort and Spa, Penang features a golf course, a full-service spa, and 2 outdoor pools. There's free parking and an airport shuttle for a fee. The front desk has multilingual staff on hand 24/7 to help with concierge services, securing valuables, and luggage storage. Other amenities at this beach resort include a children's pool, a fitness center, and a spa tub.

Room options

Rasa Wing Rasa Junior Suite Twin

2 Twin Beds | Sleeps 3

Rasa Wing Rasa Superior Twin

2 Twin Beds | Sleeps 3

Deluxe Room, 2 Twin Beds, Garden View

2 Twin Beds | Sleeps 3

Deluxe Room, 1 King Bed, Garden View

1 King Bed | Sleeps 3

Guest reviews for Shangri-La's Rasa Sayang Resort and Spa, Penang

Everyone (3) Family (1)
1
Family with small children

This is more of a four star hotel then 5 star. The property is beat up. No electric outlet on one side of the bed. No pool service. I had to get my own towel. Elevator is so old, the door didn’t open unless you push it open.

By on Dec 22, 2019

Review comment responded on Dec 23, 2019

Dear Guest, Thank you for your review. We appreciate your comments which are essential for our continuous improvement. We hope to welcome you back in the near futuref for a better stay experience. Best regards, Suleiman TAR Director of Communications

5
Family

A great pool and an almost private beach. Excellent staff - very accommodating. First-rate all around.

By on Jun 23, 2019

Review comment responded on Jun 24, 2019

Dear Guest, Thank you for sharing your wonderful review with us. We are happy to hear that you had enjoyed your stay. We hope to welcome you back again soon. Best regards, Suleiman TAR Director of Communications

5
Friends

friendly staffs and excellent services. Room are big and clean too.

By on Feb 25, 2019

Review comment responded on Feb 26, 2019

Dear Guest, Thank you for your review. We are pleased to hear about your wonderful stay. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications

4
Everyone

By on Feb 20, 2019

Review comment responded on Apr 2, 2019

Dear Guest, Thank you for your rating. We hope to welcome you for a better stay experience in the near future. Best regards, Suleiman TAR Director of Communications

5
Everyone

Wonderful staff in a great location. Beautiful hotel. Pool area was great for kids as well. Very family friendly

By on Apr 30, 2018

Review comment responded on May 3, 2018

Dear Anonymous, Thank you for your review. We hope to see you again soon. Best regards, Suleiman TAR Director of Communications

4

comfortable hotel away from the bustling city

Everyone

quiet and comfy room in the garden wing. as all the amenities you could possibly want. discrete pull out clothes line balcony was a plus for our swim wear. pool is beautifully situated. it is surrounded by large tropical trees that are over a hundred years old. these trees provide the perfect shade, keeping the pool area cool throughout the day. unfortunately, the pool floor is showing it's age, it could be better maintained (missing/cracked tiles) and cleaned (saw the same debris at the bottom 3 days in a row). it was nice to share the pool with the hotel's pet iguanas until one of them pooped in front of us. enjoyed all our meals at the spice market restaurant, buffet breakfast included in our room booking was great. wide variety with authentic tasty local fare. staff experience was inconsistent, we had excellent servers one night and the next day, we had to speak to 3 different waiters before we were able to put in our order, we requested a late check out but the hotel was not able to accommodate. instead, they offered to let us use the facilities the entire day and when we were ready to leave, they showed us to a private hospitality room where we could shower, change and prepare for our departure. what a pleasant experience! i have been coming to this hotel since i was a child. rasa sayang has and will always be my destination when i want to escape hectic city life.

By on Sep 11, 2017

Review comment responded on Sep 13, 2017

Dear Anonymous, Thank you for sharing your review. We are glad that you had an overall pleasant stay experience at Rasa Sayang. We hope to welcome you back again on your next holiday! Best regards, Suleiman Tunku Abdul Rahman Director of Communications

Shangri-La's Rasa Sayang Resort and Spa, Penang

Batu Ferringhi Beach, George Town, Penang 11100
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