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Museum Hotel

3.0 star property

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Photo gallery for Museum Hotel

Gallery Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, free WiFi
Cafe
Cafe
Children's pool
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Explore the area

View in a map
No.76, Jalan A.S Mansor, Georgetown, George Town, Penang, 10050
  • Place, Georgetown UNESCO Historic Site
    ‪9 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Place, Gurney Drive
    ‪19 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Duplex Room

In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex Room

  • Sleeps 5
  • Free WiFi

View all photos for Deluxe Double Room, 1 Queen Bed, City View

Deluxe Double Room, 1 Queen Bed, City View | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Double Room, 1 Queen Bed, City View

  • City view
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Quadruple Room

Quadruple Room | In-room safe, individually decorated, individually furnished, free WiFi

Quadruple Room

  • 580 sq ft
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Standard Single Room, No View - 1 Single Bed

Standard Single Room, No View - 1 Single Bed | In-room safe, individually decorated, individually furnished, free WiFi

Standard Single Room, No View - 1 Single Bed

  • 172 sq ft
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Twin Room - 2 Single Beds

Standard Twin Room - 2 Single Beds | In-room safe, individually decorated, individually furnished, free WiFi

Standard Twin Room - 2 Single Beds

  • 250 sq ft
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Family Suite, Bathtub

Family Suite, Bathtub | In-room safe, individually decorated, individually furnished, free WiFi

Family Suite, Bathtub

  • City view
  • 700 sq ft
  • Sleeps 4
  • 2 King Beds
  • Free WiFi

View all photos for Gallery Suite, 1 King Bed

Gallery Suite, 1 King Bed | In-room safe, individually decorated, individually furnished, free WiFi

Gallery Suite, 1 King Bed

  • City view
  • 1502 sq ft
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Double Room, 1 Double Bed

In-room safe, individually decorated, individually furnished, free WiFi

Standard Double Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

Classic Triple Room | In-room safe, individually decorated, individually furnished, free WiFi

Classic Triple Room

  • 400 sq ft
  • Sleeps 3
  • 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Duplex, Multiple Beds

Deluxe Duplex, Multiple Beds | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Duplex, Multiple Beds

  • 517 sq ft
  • Sleeps 5
  • 1 King Bed and 3 Large Twin Beds
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | In-room safe, individually decorated, individually furnished, free WiFi

Deluxe Room

  • City view
  • 280 sq ft
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Babao Deluxe Double Room

A bedroom with a bed, a chair, a lamp, a fireplace, and a painting.

Babao Deluxe Double Room

  • Sleeps 2
  • Free WiFi

View all photos for Old Penang Twin Room

In-room safe, individually decorated, individually furnished, free WiFi

Old Penang Twin Room

  • Sleeps 2
  • Free WiFi

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About the neighborhood

George Town

Located in Downtown George Town within a short walk of KOMTAR, Museum Hotel is within a mile (2 km) of other popular sights such as Gurney Drive. This 29-room, 3-star hotel welcomes guests with a restaurant, free in-room WiFi, and free self parking.

What's nearby

  • Pasar Chowrasta - 5 min walk - 0.3 miles
  • Georgetown UNESCO Historic Site - 9 min walk - 0.5 miles
  • Cheong Fatt Tze Mansion - 9 min walk - 0.5 miles
  • KOMTAR - 12 min walk - 0.7 miles
  • Gurney Drive - 19 min walk - 1.0 mile

Getting around

  • Penang Sentral - 30 min drive
  • Penang Intl. Airport (PEN) - 28 min drive

Restaurants

  • ‪Nasi Padang International Hotel - ‬2 min walk
  • ‪Nely’s Passion Heart - ‬1 min walk
  • ‪敦隆餐室 - ‬3 min walk
  • ‪Mak Ee Cafe - ‬5 min walk
  • ‪Nam Seng Coffee Shop - ‬6 min walk

About this property

Museum Hotel

Museum Hotel features a children's pool, free WiFi in public areas, and meeting rooms. You can take advantage of free parking, along with an airport shuttle (available 24 hours) for MYR 60 per vehicle one way. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, concierge services, and dry cleaning/laundry. Other amenities at this boutique hotel include coffee/tea in a common area, a computer station, and free newspapers.
Guests can expect free WiFi and 32-inch LCD TVs with satellite channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Refrigerators, coffee makers, and free newspapers are other standard amenities.
Recreational amenities at the hotel include a children's pool.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 10:30 AM for a fee: MYR 24 for adults and MYR 20 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet

More

  • 1 building
  • 2 floors
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets or service animals

Children and extra beds

  • Up to 2 kids 12 years old and younger stay free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • Deposit: MYR 100 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for cooked-to-order breakfast: approximately MYR 24 for adults and MYR 20 for children
  • Airport shuttle fee: MYR 60 per vehicle (one way)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. For convenient arrivals and departures, you can take advantage of the airport shuttle (available 24 hours), which is offered for a fee. Driving? This property offers free parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • Onsite safety features include a fire extinguisher and a smoke detector.

Property is also known as

Museum Hotel Penang
Museum Penang
Museum Hotel George Town
Museum Hotel Penang/George Town
Museum Hotel Hotel
Museum Hotel George Town
Museum Hotel Hotel George Town

Frequently asked questions

Are free cancellation options available at Museum Hotel?

Museum Hotel provides free cancellation on some room rates. For additional details, review the cancellation policy on our site.

What can I see around Museum Hotel?

This hotel is situated in Downtown George Town within a short 13-minute walk of KOMTAR and also 19 minutes on foot from Gurney Drive. You'll also find Gurney Plaza and Penang Hill within a short drive.

Is there parking available at Museum Hotel?

Yes, self parking is offered for free at the hotel.

Does Museum Hotel feature a casino at the property?

No, Museum Hotel doesn't have a casino.

Will I find an indoor pool at Museum Hotel?

No, there is no indoor pool at this hotel.

What do couples enjoy most about Museum Hotel?

This boutique hotel offers many amenities for couples such as a restaurant and a bar/lounge with some guestrooms featuring a private hot tub.

Are there hot tubs at Museum Hotel?

No, this hotel doesn't have a spa tub.

Does Museum Hotel have a restaurant that serves breakfast?

Yes, Museum Hotel serves a cooked-to-order breakfast each morning for a surcharge from its restaurant.

Will Museum Hotel allow pets to stay free of charge?

No, pets and service animals aren't allowed at Museum Hotel.

Are there connecting rooms at Museum Hotel?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Museum Hotel?

The closest major airport to Museum Hotel is Penang Intl. Airport (PEN), which is 11.6 mi away (28 minutes by car).

Are there rooms with balconies at Museum Hotel?

No, there aren't any guestrooms with balconies at Museum Hotel.

Museum Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 254 out of 497 reviews
Rating 8 - Good. 198 out of 497 reviews
Rating 6 - Okay. 33 out of 497 reviews
Rating 4 - Poor. 8 out of 497 reviews
Rating 2 - Terrible. 4 out of 497 reviews

9.0/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Verified traveler

TV astro not working. Too early knocking noise at 6 am morning.!!!
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Be

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ambiance is really nostalgic and the room was beautiful. Breakfast is amazing!
Stayed 1 night in Oct 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good ambience
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

afrorakda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior and interior are retro, clean, beautiful and so cute.
Stayed 2 nights in Jul 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Strategically located, quaint little hotel with a lot of charm. Very clean and comfortable. Would stay here again.
Stayed 1 night in Jul 2020
Verified

8/10 Good

chandran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Was good. All the antique concepts. It's bring back to childhood memories.
Stayed 1 night in Jul 2020
Verified

2/10 Terrible

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Promises, Promises

I knew I had a problem when there was no parking when I arrived. Evidently, management does not check the plate numbers, so local F&B establishments take advantage; hence no parking in the PM despite 40% occupancy. Chose the hotel for "ample parking" despite its location, but there is parking available only in the mornings and evenings, so not easy to use the car to go out for lunch or shopping. Must stay out until the evening. Then, no internet on my PC in the room on 4 routers. Managed a connection with no bars (just the dot) to send off a couple of lengthy emails at one spot in the lobby. No images. Cell phone got a "dot only" connection in the room, 1 bar on the cell. Used the cell. Some other guests were using portable routers. Young staff was friendly but generally not knowledgeable beyond key tourist spots and therefore not helpful. Took a while to find a cafe with free wifi as most are closed during RMCO. Lots of promises, no action. At checkout: "Internet is working fine. No one is having any problems." Not! Several fruit flies in the room. At least a Mozzy, too, as woke up with three hives. Another guest was complaining of a dysfunctional toilet, though mine was fine. Such a shame - the physical plant is rustic but charming. Will not be returning any time soon.
Stayed 3 nights in Jun 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i really love the place
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I must rate this hotel at 5 stars. Although some facilities are a bit old, all of them are well maintained. The location is perfect and close to many tourists spots. Last but not least, their cat Leo is the best cat in Penang.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the cheerful welcome with a towel to wash your hands and a nice smooth lemongrass drink, to the amazing employees, we didn’t want to leave. Reveena, one of the front desk clerks, is the most delightful young lady and truly is an asset to the hotel. We had a complication with losing a phone and she worked hard to help us get it back, even stayed past her duty time. We are forever grateful to her. Our King suite was absolutely breathtaking and we couldn’t get enough of the friendly cats that are part of the hotel staff. ❤️
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Heritage hotel. Comfortable room. Well kept. Lovely front desk staff. Very Helpful and always smiling! Lots of good food options within a few minutes walk. Easy to walk to all the sights. Bathroom a bit dated. The pool should not be advertised as such. You can really only dip your feet.
Stayed 4 nights in Feb 2020
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was well maintained culturally and very clean. Rooms are on the smaller side but overall a good stay.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon sejour

Bonne Accueil du receptionniste avec un verre de jus frais super quand tu arrive d'un voyage, hotel original niveau decoration, le petit dejeuné bien
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to shops and restaurants. Easy access to bus. Be aware some bus drivers don't stop for whatever reason. I have 4 buses passed me and other tourists. I mean they act like they don't see you standing there with your hand waving them down. It is a problem for the foreign people who lives there as well but they say they report but nothing was done.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

geckbee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很棒的酒店 地点也很房便。服务员 全部态度都很好
Stayed 2 nights in Jan 2020
Verified

10/10 Excellent

Lars

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trevligt hotel

Trevligt hotell, bra frukost men tyvärr så är swimingpoolen lite väl liten under 1m djup. Så det är enbart en barnpool
Stayed 2 nights in Feb 2020
Verified

4/10 Poor

Verified traveler

Disliked: Cleanliness, room comfort
A lot of mosquitos and I ended up with bug bites all over my body.
Stayed 3 nights in Feb 2020
Verified

8/10 Good

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
シャワー等の水圧不足で給湯設備面の不便が感じられる。スタッフのサービスは良い。
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Adwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel ..👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
Stayed 2 nights in Jan 2020
Verified

8/10 Good

NLF

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regular rooms are rather small and dark and face a wall, though they have nice furnishings. As do all the public areas. The breakfast hot offerings were served tepid because the plates had been arranged in advance. Solution is to order the muesli. The pool was a delightful bonus for chilling after a long hot day. The staff were gracious and helpful. Our sink and shower did not drain very well. Nor did the sink in the room of a friend. We were moved one night to one of the rooms on the street side because of the drainage problems which had lots of light and room, and was absolutely lovely but would surely have cost twice the price had we had to pay for it. The hotel is a nice quiet location with easy access to nearby restaurants. Another bonus was the roof deck with a lovely view over the city.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
中心地よりやや離れており通りからのアプローチは袋小路状態の場所に位置する。 夜中に徒歩で帰る場合などはその道に全く人気は無く暗いため1人での徒歩には不安を感じる。 フロントの愛想は良いのだが、頼んだ事を引き受けたのに実行しない。(金庫が最初から閉じてロックされていたため使用出来ない) タオルは補充するが何故か古いタオルは回収しない。 トイレットペーパーが切れているのに補充しない。 どれも頼めば良いのだが、上記のように愛想良く引き受けるが実際には行動しない。仕方なく廊下に出ている掃除婦に直接頼む事数回・・良くある東南アジアの中の下レベルのホテル。
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extraordinary Stay here!!

Rooms are clean and cosy with antique-styled renovation. What's more important is the hotel staff are super firendly. Ryan-the one who works at the front desk is super warm and professional.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Karen

Liked: Cleanliness, staff & service, room comfort

Quaint hotel

Room was a bit small but service was good. Staff were helpful and warm.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

Jyh Jiuh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很有特色的的飯店
Stayed 3 nights in Dec 2019
Verified

8/10 Good

Verified traveler

Liked: Property conditions & facilities
The staff is very friendly and the breakfast though a bit limited in choice, is lovely. Housekeeping needs to be improved though.
Stayed 3 nights in Dec 2019