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Citadines Connect Georgetown Penang

4.0 star property
Hotel with free local shuttle, steps from KOMTAR

Choose dates to view prices

Photo gallery for Citadines Connect Georgetown Penang

Garden
Down comforters, in-room safe, individually decorated
50-inch Smart TV with satellite channels, TV
50-inch Smart TV with satellite channels, TV
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Gym
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
No. 202 Lebuh Noordin, George Town, Penang, 10300
  • KOMTAR
    ‪2 min walk‬
  • Penang Times Square
    ‪3 min walk‬
  • Gurney Drive
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪18 min drive‬

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Room options

View all photos for Deluxe Loft, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Deluxe Loft, 2 Bedrooms

  • 947 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Executive Studio

Down comforters, in-room safe, individually decorated

Executive Studio

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio (with View)

Down comforters, in-room safe, individually decorated

Executive Studio (with View)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Studio

Down comforters, in-room safe, individually decorated

Classic Studio

  • 388 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 2 Bedrooms

Down comforters, in-room safe, individually decorated

Executive Room, 2 Bedrooms

  • 366 sq ft
  • City view
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Deluxe Room, Multiple Beds

Down comforters, in-room safe, individually decorated

Deluxe Room, Multiple Beds

  • 312 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 2 Twin Beds

Deluxe Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Deluxe Studio, 2 Twin Beds

  • 226 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Studio

Deluxe Studio | Down comforters, in-room safe, individually decorated

Deluxe Studio

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Studio, 2 Twin Beds

Executive Studio, 2 Twin Beds | Down comforters, in-room safe, individually decorated

Executive Studio, 2 Twin Beds

  • 280 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio, 2 Twin Beds

Down comforters, in-room safe, individually decorated

Studio, 2 Twin Beds

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive Twin

Down comforters, in-room safe, individually decorated

Studio Executive Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Executive With View

Down comforters, in-room safe, individually decorated

Studio Executive With View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe Twin At Block B

  • Sleeps 2
  • 2 Twin Beds

View all photos for Two-Bedroom Executive Room

Down comforters, in-room safe, individually decorated

Two-Bedroom Executive Room

  • Sleeps 4
  • 2 Twin Beds and 1 Double Bed OR 1 Double Bed and 1 King Bed

View all photos for 2 Bedroom Deluxe Loft At Block B

Down comforters, in-room safe, individually decorated

2 Bedroom Deluxe Loft At Block B

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Studio Deluxe At Block B

Down comforters, in-room safe, individually decorated

Studio Deluxe At Block B

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Executive

Down comforters, in-room safe, individually decorated

Studio Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin

Down comforters, in-room safe, individually decorated

Studio Twin

  • Sleeps 2
  • 2 Twin Beds

View all photos for Studio Classic

Down comforters, in-room safe, individually decorated

Studio Classic

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room Double At Block B

Down comforters, in-room safe, individually decorated

Deluxe Room Double At Block B

  • Sleeps 4
  • 2 King Beds

About the neighborhood

George Town

Located in Downtown George Town, Citadines Connect Georgetown Penang is next to KOMTAR and Hin Bus Depot Art Centre. This 4-star hotel welcomes guests with 143 rooms and conveniences like an outdoor pool, free in-room WiFi, and a gym.

What's nearby

  • KOMTAR - 2 min walk - 0.1 miles
  • Penang Times Square - 3 min walk - 0.2 miles
  • Swettenham Pier Cruise Terminal - 3 min drive - 1.5 miles
  • Gurney Drive - 3 min drive - 1.5 miles
  • Gurney Plaza - 5 min drive - 2.4 miles

Getting around

  • Penang Sentral - 26 min drive
  • Penang Intl. Airport (PEN) - 26 min drive

Restaurants

  • Starbright Coffee
  • ‪Matcho Cafe - ‬2 min walk
  • ‪Lobby Lounge - ‬3 min walk
  • ‪Four Leaves Bakery - ‬3 min walk
  • ‪Kirin Sushi 麟。日式料理 - ‬2 min walk

About this property

Citadines Connect Georgetown Penang

Hotel with free local shuttle, steps from KOMTAR
Built in 2022, the brand new Citadines Connect Georgetown Penang offers an outdoor pool, a gym, and free WiFi in public areas. There's limited parking and a free area shuttle. The 24-hour front desk has multilingual staff ready to assist with sightseeing, directions, and local dining recommendations. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include coffee/tea in a common area, a garden, and a water dispenser.
50-inch Smart TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and beds sport down comforters. Safes, phones, and desks are other standard amenities. Housekeeping is available on request.
Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages

Chinese (Mandarin), English, Malay

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  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available (MYR 9 per day)
  • Street parking available
  • Free area shuttle up to 2 km
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: MYR 35 for adults and MYR 19.50 for children
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Free area shuttle
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (36 inch wide door)
  • Hardwood flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2022
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • Reusable cups
  • Smoking not allowed
  • Traditional architecture
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 50-inch smart TV with cable/satellite channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)

Access methods

Staffed front desk

Pets

  • This property welcomes pets for MYR 500 per accommodation, per night
  • 2 total (22 lbs is the maximum weight per pet)
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation

Children and extra beds

  • One child 11 years old or younger stays free when using existing bedding

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for continental breakfast: approximately MYR 35 for adults and MYR 19.50 for children
  • Nearby parking fee: MYR 9 per day (66 ft away)
  • Pet fee: MYR 500 per accommodation, per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting
  • Check-in: 3:00 PM—-anytime
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day. Driving? This property offers limited parking.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards and cash.
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and outdoor lighting.

Additional information about polices, regulations, and more:

  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

Property is also known as

Citadines Connect Georgetown Penang Hotel
Citadines Connect Georgetown Penang George Town
Citadines Connect Georgetown Penang Hotel George Town

Frequently asked questions

Is free cancellation available at Citadines Connect Georgetown Penang?

Citadines Connect Georgetown Penang provides free cancellation on some room rates. For more details, look at the cancellation policy on Orbitz.

How much does it cost to stay at Citadines Connect Georgetown Penang?

As of Jul 2, 2025, prices found for a 1-night stay for 2 adults at Citadines Connect Georgetown Penang on Jul 7, 2025 start from $83.37, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to do near Citadines Connect Georgetown Penang?

This hotel is situated in Downtown George Town, just steps from KOMTAR and Hin Bus Depot Art Centre, and within a short walk of Penang Times Square. You'll also find Gurney Drive and Gurney Plaza within a short drive.

Is parking available on site at Citadines Connect Georgetown Penang?

Yes, though parking is limited.

Does Citadines Connect Georgetown Penang have a casino at the property?

No, Citadines Connect Georgetown Penang doesn't have a casino.

Is there an indoor pool at Citadines Connect Georgetown Penang?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool.

What amenities will couples enjoy at Citadines Connect Georgetown Penang?

Amenities that appeal to couples at this hotel include a down comforter, a smart TV, and slippers.

Are there hot tubs at Citadines Connect Georgetown Penang?

No, there isn't a spa tub at this hotel.

Does Citadines Connect Georgetown Penang feature a restaurant that includes a breakfast menu?

Citadines Connect Georgetown Penang offers continental breakfast each morning for a surcharge though there is no restaurant.

Does Citadines Connect Georgetown Penang allow pets to stay for free?

Although they can't stay for free, pets are welcome at Citadines Connect Georgetown Penang for a fee of MYR 500 per accommodation, per night. The property also provides food and water bowls.

Are there connecting rooms at Citadines Connect Georgetown Penang?

No, this hotel doesn't feature connecting guestrooms.

How far is the airport from Citadines Connect Georgetown Penang?

The closest major airport to Citadines Connect Georgetown Penang is Penang Intl. Airport (PEN), which is 10.8 mi away (26 minutes by car).

Are there rooms with balconies that I can book at Citadines Connect Georgetown Penang?

No, there aren't any guestrooms with balconies at Citadines Connect Georgetown Penang.

Citadines Connect Georgetown Penang Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 33 out of 70 reviews
Rating 8 - Good. 23 out of 70 reviews
Rating 6 - Okay. 9 out of 70 reviews
Rating 4 - Poor. 3 out of 70 reviews
Rating 2 - Terrible. 2 out of 70 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kan Kit, Westfield

Stayed 2 nights in Mar 2025

10/10 Excellent

Chi Hwa

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel in the middle of Georgetown. Breakfast area very comfortable, with good selection of breakfast menu. Provision of fruits is somewhat limited though. Very helpful staff.
Stayed 4 nights in Feb 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I would recommend this hotel

Great location, breakfast is average but good enough to start the day. Photos of the swimming pool can be deceiving as the pool is in the shade during the afternoon
Stayed 5 nights in Feb 2025

8/10 Good

Vasily

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very polite staff, quick check in and check out procedure. Small parking behind hotel, we were lucky to take last lot available. Overall good place to stay, second time staying there already.
Stayed 2 nights in Feb 2025

10/10 Excellent

Kian Kwok

Stayed 2 nights in Dec 2024

6/10 Okay

MASAHIRO

隣の部屋のシャワーの音が聞こえる
Stayed 3 nights in Dec 2024

10/10 Excellent

Lorenzo

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mary

Liked: Cleanliness, room comfort
Great location!
Stayed 7 nights in Aug 2024

10/10 Excellent

Thi

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

6/10 Okay

Glen

Average stay

It was an average stay - reception staff could have been a bit more friendly! Doorman and housekeeping staff were great. Amenities in the room could be improved - it would be nice to have had some water waiting for me in the room when I arrived. Instead I had to go into the corridor and fill up a jug for myself. Also no iron or ironing board, which was frustrating. I think the biggest issue I had was the breakfast - probably the worst breakfast I have ever had at a hotel. Chaotic, terrible quality of food. Thankfully I had added breakfast on to my booking when I arrived - so after the first morning I requested a refund for the remaining days. It was truly a terrible breakfast - I’d really recommend they improve this!
Stayed 4 nights in Dec 2024

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good location. Major bus hub (Komtar) nearby. GAMA center right outside. Complementary espresso (machine). Large room (2nd floor). Water refill & microwave on each floor. Work friendly.
Stayed 7 nights in Nov 2024

10/10 Excellent

Prem Raj

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Nov 2024

10/10 Excellent

Heather Joy

Traveled with partner
Liked: Cleanliness, amenities
From our welcome at check-in through to our final day, our 12 day stay at Cittadines Connect Georgetown was a pleasure. The spacious foyer with plenty of seating options and coffee on hand, set the tone for our very comfortable King room. Buffet breakfasts were enjoyable with plenty of options. All staff were very courteous, friendly and helpful. I definitely recommend this hotel!
Stayed 11 nights in Nov 2024

10/10 Excellent

Jia Yuan Janet

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Decent size, clean and has nearby mall. Many food options.
Stayed 2 nights in Aug 2024

10/10 Excellent

Serina

Traveled with group
Liked: Cleanliness, room comfort
very pleasant stay , will be back again
Stayed 3 nights in Aug 2024

10/10 Excellent

Triena

Liked: Cleanliness, room comfort

Excellent!

Starting with a warm welcome by staff on arrival and check-in, our stay was perfect. Location is convenient and within walking distance of local food, supermarket and shopping mall. The exquisite black and white tiles on the footpath along the entrance of the hotel are reminiscent of the heritage of Penang. . Tea and coffee are available free of charge in the lobby at all times. The room is spacious, well designed, and very clean with daily service. It is well lit for reading or putting on makeup! There is a long wall mirror — perfect for the ladies. Filtered drinking water is free flow.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Stayed 6 nights in Jul 2024

10/10 Excellent

Susanna

Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Adnan

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jul 2024

2/10 Terrible

Tang

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We arrive around 2:30pm. The official check-in time is 3:00pm…. However, we cannot get in to the room until 3:25pm. As compared with other hotels, they always give me early check-in. It is very unreasonable and the receptionist cannot give me an apology ! I found them they even impolite and impatient! The pronunciation of the receptionists are very poor and you can’t hear what they say. But, the most important is that they think that their English is very excellent ! I said pardon and spoke slowly please, they show me a poker face ! Btw, the hardware of the hotel is excellent and new. Location is good and you can easily access to local food stall and shopping mall nearby. The surrounding environment is also perfect in GeorgeTown … Quiet, Beautiful and Clean. I think the hotel manager MUST re-train the receptionists or fire them ! Otherwise, they will spoil the reputation of the hotel !
Stayed 2 nights in Jul 2024

8/10 Good

Jahan Parvez

Stayed 2 nights in Jun 2024

10/10 Excellent

Ka

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean. Convenient location
Stayed 3 nights in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Jeffery

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2024

10/10 Excellent

Irene

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check-in and check-out was seamlessly fast and efficient. Room is clean. Overall property is clean and very good service staff in the entire property in particular Dhur and Joe. They are so helpful and extend the extra miles to even check for us luggage storage at the airport and at Queensbay Mall
Stayed 2 nights in Apr 2024