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Resorts World Genting - First World Hotel

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands

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Photo gallery for Resorts World Genting - First World Hotel

Check-in/check-out kiosk
Check-in/check-out kiosk
World Club Room | Bathroom | Shower, free toiletries, hair dryer, towels
Buffet
Superior deluxe | Bathroom | Shower, free toiletries, hair dryer, towels

Reviews

6.4 out of 10

Popular amenities

  • Spa
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Genting Highlands, 69000 Genting, Highlands, Genting Highlands, Pahang, 69000
  • First World Plaza
    ‪1 min walk‬
  • Arena of Stars
    ‪3 min walk‬
  • Genting SkyWorlds Theme Park
    ‪7 min walk‬
  • Subang (SZB-Sultan Abdul Aziz Shah)
    ‪62 min drive‬

Room options

About the neighborhood

Genting Highlands

Resorts World Genting - First World Hotel places you next to First World Plaza and Skytropolis Indoor Theme Park. This 6083-room hotel has a full-service spa, a casino, and 2 restaurants. It's connected to the convention center in central Genting Highlands and also close to Genting SkyWorlds Theme Park and Genting Highlands Premium Outlets.

What's nearby

  • First World Plaza - 1 min walk - 0.0 miles
  • Skytropolis Indoor Theme Park - 1 min walk - 0.0 miles
  • SkyAvenue - 1 min walk - 0.0 miles
  • Arena of Stars - 3 min walk - 0.2 miles
  • Genting SkyWorlds Theme Park - 7 min walk - 0.4 miles

Getting around

  • Batang Kali Station - 46 min drive
  • Subang (SZB-Sultan Abdul Aziz Shah) - 80 min drive

Restaurants

  • ‪Lobby Cafe - First World Hotel - ‬1 min walk
  • ‪Five Guys Genting - ‬3 min walk
  • ‪Palsaik Korean BBQ - ‬4 min walk
  • ‪High Line - ‬3 min walk
  • ‪Burger & Lobster - ‬4 min walk

About this property

Resorts World Genting - First World Hotel

Family-friendly hotel with 2 restaurants connected to the convention center in Genting Highlands
Guests of Resorts World Genting - First World Hotel have access to a full-service spa, a casino, and a gym. Airport transportation is made easy with an airport shuttle. The 24-hour front desk has staff standing by to help with dry cleaning/laundry, access to locker space, and securing valuables. Other amenities at this spa hotel include a business center, a kids' club, and coffee/tea in a common area.
TVs come with cable channels. Free toiletries and wardrobes or closets are also standard.
Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms and couples treatment room(s). Services include facials, body treatments, and manicures and pedicures.

Languages

Chinese (Mandarin), English, Malay

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Restaurant

Resorts World Genting - Genting Skyworlds Hotel

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  • Business services
  • Laundry
  • Room service
7.6 out of 10, Good, 121 reviews
Resorts World Genting - Genting Skyworlds Hotel

Property amenities

Internet

  • Available in all rooms: Dial-up internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 6:00 AM to 11:00 AM for a fee: MYR 35 for adults and MYR 17 for children
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Food Factory

Things to do

  • Bowling alley
  • Casino
  • Children's club
  • Full-service spa
  • Gym
  • Playground
  • Shopping

Family friendly

  • Bowling alley
  • Children's club
  • Grocery/convenience store
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Business center

Full-service spa

  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Partially-open bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The guest checking in must be the same guest who booked the reservation, and the name on the ID must match the name on the booking. The property reserves the right to refuse name changes on reservations.

Access methods

Staffed front desk

Pets

  • This property doesn't allow pets

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately MYR 35.00 for adults and MYR 17.00 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 3 PM
  • Check-out: 11 AM
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in is easy with express services. For convenient arrivals and departures, you can take advantage of the airport shuttle.

We should mention

Details about charges, deposits, or other important information:

  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, debit cards, and cash.

Additional information about polices, regulations, and more:

  • Reservations need to be made in advance for massage services and spa treatments. Contact the hotel at the phone number listed on your booking confirmation.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

First Hotel World
First World Genting Highlands
First World Hotel
First World Hotel Genting Highlands
Hotel First World
World First Hotel
1st World Hotel
Resorts World Genting First World Hotel Genting Highlands
Resorts World Genting First World Hotel
Resorts World Genting First World Genting Highlands
Resorts World Genting First World

Frequently asked questions

What's there to see near Resorts World Genting - First World Hotel?

This hotel is located in Genting Highlands, just steps from Genting SkyWorlds Theme Park and First World Plaza, and within a short walk of Skytropolis Indoor Theme Park. You'll also find SkyAvenue and Arena of Stars less than a mile away.

Is there parking available at Resorts World Genting - First World Hotel?

No, there isn't parking at this hotel.

Is a spa located at Resorts World Genting - First World Hotel?

There is a full-service spa available for guests to enjoy and services include couples treatments, body treatments, mani/pedis, and massages.

Does Resorts World Genting - First World Hotel feature a casino at the property?

Yes, Resorts World Genting - First World Hotel has a casino.

Is there an indoor pool at Resorts World Genting - First World Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Resorts World Genting - First World Hotel?

There are plenty of amenities for couples at this hotel, including 2 restaurants, a full-service spa, and a casino.

Does Resorts World Genting - First World Hotel have a hot tub?

No, this hotel doesn't have a spa tub.

Does Resorts World Genting - First World Hotel have a restaurant with a breakfast menu?

Yes, Resorts World Genting - First World Hotel has 2 restaurants, and serves buffet breakfast each morning for a surcharge.

Will Resorts World Genting - First World Hotel allow pets to stay for free?

No, pets aren't allowed at Resorts World Genting - First World Hotel.

Does Resorts World Genting - First World Hotel have connecting rooms?

No, there aren't connecting guestrooms at this hotel.

How close is the airport from Resorts World Genting - First World Hotel?

The closest major airport to Resorts World Genting - First World Hotel is Subang (SZB-Sultan Abdul Aziz Shah), which is about 26.1 mi away.

Are there rooms with balconies at Resorts World Genting - First World Hotel?

No, there aren't any guestrooms with balconies at Resorts World Genting - First World Hotel.

Resorts World Genting - First World Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 141 out of 1000 reviews
Rating 8 - Good. 310 out of 1000 reviews
Rating 6 - Okay. 274 out of 1000 reviews
Rating 4 - Poor. 151 out of 1000 reviews
Rating 2 - Terrible. 124 out of 1000 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

5.8/10

Eco-friendliness

Reviews

6/10 Okay

CH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is not so clean and getting older. But it is a best choice for Genting Highlands trip if you are looking for budget cost.
Stayed 1 night in Dec 2023

10/10 Excellent

Setiawan

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness

Slow like snail

Not good at service. The room not prepare to be clean. Hotel room is look like motel. Check out is fast but check in is very slow must wait 3 hours to get a room .
Stayed 3 nights in Jun 2023

6/10 Okay

Whuang

Traveled with family

Trip

Room size is very small and basic accessory limited. Overall location & foods easy asceses.
Stayed 4 nights in Jun 2023

6/10 Okay

Vincent

Traveled with family and small children
Liked: Cleanliness
Take long time to check in
Stayed 1 night in Jun 2023

4/10 Poor

Fiona

Stayed 5 nights in Jun 2023

2/10 Terrible

Fiona

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Nowhere near First World

This is by far the lousiest hotel stay. It’s worse than budget hotel. Bedsheets were dirty with stains and foul smell, curtains and windows were mouldy, locker was not working and sink was dirty. I’m totally disgusted by the standard. What’s the point of having many rooms but unable to maintain them properly?
Bedsheet with stain
Mouldy curtains
Mouldy curtains
Window with algae
Stayed 5 nights in Jun 2023

10/10 Excellent

Koh

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing short vacation

Stayed 3 nights in May 2023

10/10 Excellent

aiwei

Stayed 2 nights in Apr 2023

8/10 Good

CLEMENT

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

IT TOOK 2 HOURS to check-in

l was REALLY AMAZED that it took us 2 hours to check-in to 4 rooms. I self-check-in from the machine / kiosk for my complimentary room very fastly for about 10 minutes. Then, l checked in for the other 3 rooms for my friends and there was no way that l could do with the kiosk / machine. l was told to queue for the OTC or xxxx machine which was not helping at all . THEN l asked staff to help, 2 staff spent their best and very hard effort for about 1 and half hours, but could not retrieve my 3 paid rooms via the Hotel.com........... Until 2 hours later, the OTC or XXX kiosk could get me all the code numbers for us to go to the self-checkin kiosk by ourselves. After round and rounds and rounds, again l could not made it. l had to ask another 2 staff to assist, then we could settle the check-in problems. ALL 6 of us WERE SO FRASTRATED with the check-in procedures and system.
Stayed 2 nights in Apr 2023

6/10 Okay

Derrick

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2023

8/10 Good

Irma

Traveled with family
Stayed 2 nights in Apr 2023

10/10 Excellent

Kel Vin

Traveled with family
Liked: Staff & service, amenities
Should improve or check in SOPs
Stayed 1 night in Mar 2023

8/10 Good

Sandy

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Apr 2023

2/10 Terrible

WeiKuen

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in takes more than 1 hours and our request for a queen bed and Mountain View was not accepted. No toilet amenities available and the room looks dirty
Stayed 1 night in Apr 2023

10/10 Excellent

Peisee

Stayed 2 nights in Mar 2023

4/10 Poor

Deborah

Traveled with family and small children
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
location is good
Stayed 2 nights in Mar 2023

4/10 Poor

Elizabeth

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient, dirty, floor contain left over bread when check in. Dusty floor, toilet water flush spoilt.
Stayed 2 nights in Mar 2023

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Under average hotel

Poor/choatic check-in system, thin pillows,entire level under renovation,wet painted. Was given tower 3, very long walk to action areas.
Stayed 2 nights in Mar 2023

6/10 Okay

Albert

Liked: Staff & service
Nothing to shout about, very basic room. Tiny TV. Everything is old
Stayed 3 nights in Feb 2023

8/10 Good

Nurul

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Walking distance to themepark
Stayed 1 night in Feb 2023

8/10 Good

Wai leong

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

4/10 Poor

Ngung Chia

Stayed 2 nights in Feb 2023

8/10 Good

Komala, Petaling Jaya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 2 nights in Feb 2023

8/10 Good

Warren

Traveled with family
Liked: Cleanliness, staff & service
Ok
Stayed 2 nights in Feb 2023

8/10 Good

Maung Kyaw

Traveled with group
Liked: Cleanliness, staff & service, amenities
Pillow are poor condition
Stayed 3 nights in Feb 2023