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NH Genova Centro

4.0 out of 5.0

Recent guest reviews

Stayed here for three nights and really enjoyed our stay. Mainly used as a base as we were out every day. Room and hotel was very clean. Plenty of hot water for a bath and shower. Stay on seven floor so had views of city. Room had a mini bar fridge so we used that to store a bottle of wine and some water. Tea and coffee facilities in room but no milk (maybe an italian thing)-got some from the bar downstairs though. Stay was even more pleasant as we used all our tesco club card points to pay for the room. Would return to hotel.

The hotel was clean with attentive staff. Classical music was played in the corridors, it was a very much business class hotel and we did have a very pleasant stay here. Took about 20min in a taxi to the Genova airport.

The room was nice and clean but the ventilation system was loud and gave us a 18 degrees room one night. This could be solved by the reception after some discussion. The breakfast in the morning was good, nothing special but enough to start the day with. The wifi in the hotel is bad, it's slow and the signal is gone every few minutes. There is an option for premium internet but this costs 9,95 Euros a day which I find a bit rediculous since good and fast internet should be a service of the hotel and not another profit generator. When you need good internet for your work the standard Wifi is not acceptable.

We had a night during our honeymoon roadtrip here and we were thrilled from the hotel, room and politeness of the front desk. Thank you Paola and Lorenza for making our stay special .They also organised a surprise for us! We will be back again ! Thank you for your hospitality.

Excellent reception staff, especially Lorenza who was particularly helpful. Nice, if small, bedroom, good toiletries, nice bathroom. Hotel was very clean. Good service when leaving bags to collect later. Excellent cold breakfast, including interesting smoothies, loads of fruit, nuts, yoghurts and superb coffee from the machine. Hot not so great - I prefer my bacon/pancetta cooked more but that's personal taste. Drinks at the bar good, with nice bruschetta snack with them. Good location, right in town, so very easy to walk about Genoa, which was fabulous.

The hotel is conveniently located few steps away from Via Roma, the most elegant street in Genoa, the NH is a modern hotel with all the comforts you may need. Very starndard but with elegant touches. Housekeeping should be improved: drops on the shower screen, on the lavatories...

The NH Genova Centro is in a great location, nice area around and all the sites within easy walking distance. Our room did the job, comfy bed, good storage and lighting. The bathroom was a little small but adequate with good quality towels. Reception staff were very helpful with restaurant suggestions, reservations and directions. For us, the only slight negative was the breakfast, there was reasonable choice but the hot option was not very good, bacon was either burnt or practically raw and the eggs very hit and miss, grey one morning.

As a member of the NH Group of hotels I was expecting a little bit of a custom attitude. Not only that I was offered a standard room (even though I had booked a superior) but the guys at the reception tried to convince me that the standard WAS actually a superior. To be fair - they changed the room quite easily and there we were - ready for a Genova and the region. There were of course the level of cleanliness, the good breakfast and the nice people at the breakfast room, but as a whole I did not see that personal attitude and approach a guest would like to receive especially in the holiday season. Kind of a strange feeling that despite the compliance with standards there was nothing else.

We were with two kids and it was great experience. Hotel is extremely clean. Everything is new. Position is great. In the city centre but at very quiet area. Everything is on a walking distance. There are only two things that miss - parking, you have to use public garage and a swimming pool. I recommend for all who want very good hotel in city center with good service and with reasonable price.

The hotel has excellent proximity to major attractions, points of interest, shopping, dining and transportation hubs. The service was excellent. The rooms were very comfortable and clean. It was above all an excellent value.

Via Martin Piaggio, 11 Genoa GE

Hotel highlights

  • Walking distance to Chiossone Museum of Oriental Art and Palazzo Rosso
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Business center

Located in Centro Est, NH Genova Centro is 0.8 mi (1.3 km) from Royal Palace. This 143-room, 4-star hotel has a restaurant along with conveniences like free in-room WiFi and a conference center.


Dining

This hotel is home to a restaurant and a bar/lounge. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. Buffet breakfast is offered for a fee each morning from 7 AM to 10 AM.


Rooms

All 143 soundproofed rooms provide minibars, safes, and desks. Flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms have hair dryers, free toiletries, and bidets.


Property features

NH Genova Centro features free WiFi in public areas, 6 meeting rooms, and a conference center. Self parking is offered for EUR 25 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Reviews from Trip Advisor

Trip Advisor aggregated rating

60.0% of guests recommend this hotel

Total of 642 reviews