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Bristol Palace Hotel

5.0 star property
Luxury hotel with a 24-hour front desk and a restaurant
VIP Access

Choose dates to view prices

Photo gallery for Bristol Palace Hotel

Front of property
Building design
Suite | Down comforters, minibar, in-room safe, blackout drapes
Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes

Presidential Suite

  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, blackout drapes

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(74 reviews)
  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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About the neighborhood

Genoa

Located in Genoa Historical Centre within a short walk of Old Port, Bristol Palace Hotel is within 2 miles (3 km) of other popular sights such as Port of Genoa Cruise Ship Terminal. This 133-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Teatro Carlo Felice - 3 min walk - 0.2 miles
  • Palazzo Ducale - 3 min walk - 0.2 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles

Getting around

  • Genoa Genova Brignole Station - 18 min walk
  • Cristoforo Colombo Airport (GOA) - 20 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Birreria Hofbräuhaus - ‬2 min walk
  • ‪Caffè Boasi - ‬1 min walk

About this property

Bristol Palace Hotel

Luxury hotel with a 24-hour front desk and a restaurant
A local mainstay since 1900, Bristol Palace Hotel offers free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, securing valuables, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a ballroom.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.
Property Registration Number IT010025A145L88KIP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Are free cancellation options available at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

What's there to see near Bristol Palace Hotel?

This hotel is situated in Genoa Historical Centre, just steps from Piazza de Ferrari and Teatro Carlo Felice, and within a short walk of Palazzo Ducale. You'll also find Port of Genoa Cruise Ship Terminal and Old Port within a short drive.

Is parking available on site at Bristol Palace Hotel?

Yes, though parking is limited.

Does Bristol Palace Hotel have a casino?

No, Bristol Palace Hotel doesn't have a casino.

Is there an indoor pool at Bristol Palace Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Bristol Palace Hotel?

Amenities that appeal to couples at this hotel include a minibar, a down comforter, and slippers.

Are there hot tubs at Bristol Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Bristol Palace Hotel have a restaurant with a breakfast menu?

Yes, Bristol Palace Hotel serves buffet breakfast for a surcharge each morning at Giotto.

Does Bristol Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bristol Palace Hotel for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Bristol Palace Hotel?

No, this hotel doesn't feature connecting guestrooms.

What is the closest airport to Bristol Palace Hotel?

The closest major airport to Bristol Palace Hotel is Cristoforo Colombo Airport (GOA), which is 6.6 mi away (20 minutes by car).

Are there rooms with balconies that I can book at Bristol Palace Hotel?

Yes, some guestrooms at Bristol Palace Hotel offer a balcony and may feature city views.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 746 out of 1002 reviews
Rating 8 - Good. 205 out of 1002 reviews
Rating 6 - Okay. 34 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 4 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel. We had a classic and could have used some drawers for unpacking and a small desk for working. But otherwise, lovely.
Stayed 6 nights in Sep 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a great location, room was a great size and very comfortable. Staff was outstanding.
Stayed 3 nights in Sep 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Trevor

Stayed 1 night in Sep 2025

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old charm hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Anthony

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. Breakfast was awesome. Loved the setting. We will be going back.
Stayed 3 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The perfect location to be able to walk to everything but still very quiet. The staff were great, the hotel itself is beautiful & we loved being in the thick of it all with a nice place to retreat.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amy, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, classic and very comforting
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice hotel, great staff

Great welcome, great location, charming building, very good breakfast, characterful and attractive room. We were a family of four and the sofabed was totally fine but not the absolute best; but everything else was excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Bogdan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and outstanding service. Everything was perfect.
Stayed 2 nights in Jul 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, walkable, we loved the quaintness of the hotel.
Stayed 3 nights in Jul 2025

10/10 Excellent

Renee

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect spot for touring the city!

Hotel was right in the heart of city center for touring and enjoying the city. Great hotel and staff accommodated our late check in, along with making arrangements for a very late dinner. You can park your car for a fee and leave it while you tour the next day without being charged an extra fee, but you need to let the hotel you require a parking space. Great value!
Stayed 1 night in Jul 2025

10/10 Excellent

Meri

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James, Sydney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous Hotel right in the middle of Genoa.
Stayed 3 nights in Jul 2025

10/10 Excellent

Maria

Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful service and friendly staff!!! Excellent breakfast
Stayed 3 nights in Jul 2025

8/10 Good

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

10/10 Excellent

Evan

Stayed 2 nights in Jul 2025

10/10 Excellent

Yuliya

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, spacious rooms
Stayed 2 nights in Jul 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
It’s in the center, close to where I need
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elegant and classy hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

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