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Bristol Palace Hotel

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Photo gallery for Bristol Palace Hotel

A historic hotel with ornate architecture, multiple stories, and a prominent entrance.
A grand staircase with an ornate balustrade and a central stained glass window.
A formal dining room with round tables, white chairs, chandeliers, and ornate ceiling details.
Lunch and dinner served
A hallway with a marble floor, a glass display case with decorative items, and a sign reading "LA SUPERBA".

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members
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Room options

View all photos for Classic Double Or Twin Room

A hotel room with a desk, a television, a lamp, a chair, and a small table with a vase of flowers.

Classic Double Or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Deluxe Double or Twin Room

A hotel room with a bed, two bedside tables, a mirror, a chair, and a red patterned rug.

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double or Twin Room

A hotel room with a large bed, two bedside tables with lamps, a wooden wardrobe, a chair, and a large mirror on the wall.

Superior Double or Twin Room

9.0 out of 10
Wonderful
(29 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite

A hotel room with a bed, a sofa, a desk, and a chair.

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.0 out of 10
Wonderful
(4 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Double Or Twin Room

A hotel room with a large bed, two armchairs, a wooden wardrobe, a chandelier, and a patterned rug.

Deluxe Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Superior Double Or Twin Room

A hotel room with a large bed, two chairs, a desk, a chandelier, a mirror, and a red and white striped curtain.

Superior Double Or Twin Room

  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed
  • Free WiFi

View all photos for Presidential Suite

A hotel room with a large bed, a sitting area with a chair and a small table, a desk with a lamp, and a ceiling with decorative molding.

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed
  • Free WiFi

View all photos for Camera Grand Deluxe

A hotel room with a bed, a sofa, a desk, and a chair.

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Grand Junior Suite

A hotel room with two beds, a chandelier, a leather armchair, and a small round table.

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds
  • Free WiFi

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Suite

A hotel room with a bed, a sofa, a chair, a desk, and a mirror.

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(76 reviews)
  • City view
  • 161 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Classic Single Room

A hotel room with a bed, bedside tables, a desk, a chair, a television, a chandelier, and curtains.

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Classic Triple Room

A hotel room with two beds, a sitting area with a table and chairs, a chandelier, and a large mirror on the wall.

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds
  • Free WiFi

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About the neighborhood

Genoa

Located in Genoa Historical Centre, Bristol Palace Hotel is adjacent to Piazza de Ferrari and within a 15-minute walk of popular sights like Old Port. This 133-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Palazzo Ducale - 3 min walk - 0.2 miles
  • Via Garibaldi - 5 min walk - 0.3 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Nespresso Boutique - ‬2 min walk
  • ‪Caffè Del Teatro - ‬3 min walk

About this property

Bristol Palace Hotel

A local mainstay since 1900, Bristol Palace Hotel offers free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with concierge services, luggage storage, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a banquet hall.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1900
  • Comprehensive food waste policy
  • Locally sourced food prioritized
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.
Property Registration Number IT010025A145L88KIP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property class

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Are free cancellation options available at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bristol Palace Hotel?

As of Aug 4, 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Aug 23, 2026 start from $176, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Bristol Palace Hotel?

This hotel is situated in Genoa Historical Centre within a short 2-minute walk of Piazza de Ferrari and also 11 minutes on foot from Old Port. You'll also find Genoa Port Center and Port of Genoa Cruise Ship Terminal within a short drive.

Is parking available on site at Bristol Palace Hotel?

Yes, though parking is limited parking.

Does Bristol Palace Hotel have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, a porter/bellhop, and a bar/lounge.

Does Bristol Palace Hotel have a casino?

No, Bristol Palace Hotel doesn't have a casino.

Is there an indoor pool at Bristol Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Bristol Palace Hotel?

Amenities that appeal to couples at this hotel include a down comforter, a minibar, and slippers.

Are there hot tubs at Bristol Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Bristol Palace Hotel have a restaurant with a breakfast menu?

Yes, Bristol Palace Hotel serves buffet breakfast for a surcharge each morning at Giotto.

Does Bristol Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bristol Palace Hotel for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Bristol Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Bristol Palace Hotel?

The closest major airport to Bristol Palace Hotel is Cristoforo Colombo Airport (GOA), which is 6.6 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Bristol Palace Hotel?

Yes, some guestrooms at Bristol Palace Hotel offer a balcony and may feature city views.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 766 out of 1004 reviews
Rating 8 - Good. 190 out of 1004 reviews
Rating 6 - Okay. 30 out of 1004 reviews
Rating 4 - Poor. 13 out of 1004 reviews
Rating 2 - Terrible. 5 out of 1004 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel great staff excellent service!!! Definitely worth the visit!!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Julie Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room service excellent, helpful staff, breakfast has a wide variety of choices in a beautiful dining area.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Boris

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room and property, nice stuff, excellent breakfast. Amazing restaurant Giotto.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Elmer

Liked: Cleanliness, staff & service, property conditions & facilities
Superb hotel. Impecable perfect staff. Superior location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Staff and room were wonderful. Location was perfect. Breakfast outstanding. Fantastic experience
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay! Gorgeous hotel, well equipped and well maintained. The breakfast the buffet was delicious every day and the staff were very helpful and kind.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Marty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is amazing! Staff was great. Andre at the front desk was very helpful with recommendations and booking dinner reservations. We were a family of 8 with 3 rooms. The hotel is in a great location to shops, dining and transportation. Highly recommend staying here.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, property conditions & facilities
Super clean, great breakfast and great service!!!
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Dion

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is worth seeing inside. Staff was very helpful and easy to approach. The property is in a great location for Genoa, so you can walk anywhere and get a meal or people watch. Don't bring a car, there is no parking which is cheap.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, amenities
Excellent location. Hotel has lots of character :)
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Harriet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 133 was large and spacious. Delightful staff -Matteo at the front desk and Ariana at the bar - both simply wonderful at making us feel at home!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, amenities, property conditions & facilities
This hotel is super good!! Super happy we stayed here. Everyone is super nice!!!
Buffet is amazing!
Classy dining
The rooms and design in this hotel is great! Very clean
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay… beautiful…food was excellent!!
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Dominic Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
A few bits a little bit bit dusty, but other than that lovely
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cecilia

Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth. Clean. Easy. Great property.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

quentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful, beautiful hotel and staff is great.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Lotfi

Liked: Staff & service, amenities, property conditions & facilities
Wonderful hotel to stay at in the old town area
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old charm hotel
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Troy

Liked: Cleanliness, amenities, property conditions & facilities
loved this hotel extremely clean and wonderful staff
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Clean Room, a bit noisy, but not too much. The restaurant and bar are lovely, and Ivan, the bartender, remembered me from two years ago! The hotel could use a refreshing, but I love the vintage vibe! Will definitely stay here again!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Yuliya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel, spacious rooms
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Safe, walkable, we loved the quaintness of the hotel.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Jenniffer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect! Room, location, staff, and the Barman was delightful. Could not recommend enough for the perfect spot to e joy this lovely city full of surprises and architecture and history.
Stayed 3 nights in Oct 2025