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Bristol Palace Hotel

4.0 out of 5.0

Recent guest reviews

My wife and I rarely stay at grand European hotels but we are so glad we stayed here in Genoa. We came down from being almost snowed in from Campo Ligure for a little luxury for a Birthday and were not disappointed by the room, the service. Breakfast is excellent and included in our tariff. We also ate at their Giotto restaurant which is true to its excellent reviews and the Old Bar also has very fine snacks. Looking for comfort in Genoa this is the Place

My wife and I stayed 4 nights in February, 2018 to explorer the City of Genoa and to visit Vernazza & Portfino. We really enjoyed the stay in this hotel because of the perfect location, excellent breakfasat and hospitality showed by hotel staffs. We fully realized that the City of Genoa had wonderful feature in food as well as in fastion.

Since my last review, I've stayed at the Bristol Palace four times. The penultimate was in 2015 when major renovations were taking place, and this caused some inconvenience to my stay. This is the lot of the traveller, and you grin and bear it and hope that next time, all will be well. I stayed here for five nights in February 2018 and I am pleased to report that the same high standards have been maintained, the renovations are complete, and she looks positively beautiful again. Genoa is a town often overlooked by tourists to Italy but it is worth a visit, even just as a starting point to the Cinque Terre, Portofino or further afield to Nice (a fabulous day trip to the west). Those who venture into Genoa will find an old world charm with gorgeous buildings, wonderful cathedrals and stunning art on display everywhere. The Bristol Palace is located in the beautiful centre of Genoa and makes a great starting place for visits to the museums, aquarium, the Palazzo Ducale or the Teatro Carlo Felice opera house (I was lucky to experience Madame Butterfly there in 2015). My pick for the rooms are on the 6th floor when you can experience a wonderful balcony with views of the Palazzo Ducale and the fountain. Beautiful, old-fashioned charm, wonderful service and supreme location make Bristol Palace a must. If you prefer sterile, soulless modern, unimaginative chains, they have them of course, but for the experience, try the Bristol Palace.

Great in the center of the city. Beautiful inside and outside. Excellent breakfast with spumante. Old Town very close. Walking distance to many attractions. I highly recommend to visite here. And the city with all the palaces is great.

We stayed for a short visit in July and just loved it! The location is perfect - just minutes walk from the piazzas - and the staff is lovely (even taking care of a lost bag that the airline had forwarded from Rome). The architecture is divine and the breakfast buffet is incredible. We would never stay anywhere else when in Genoa! The old-world elegance, large rooms, great food, excellent staff and the absence of young, boozy travelers makes this a dream spot! Take time to enjoy the breakfast and feel yourself transported to a more genteel era in history.

Very nice hotel on excellent location to visit Genoa. The staff is very professional, friendly and available. Rooms are nice and clean but there is no bathrobes at the bathrooms. That should not be a standard at a four star hotel.

This is my second visit in this hotel. The first stay was almost 10 years ago as my classmates and I stayed in this hotel for 5 days as we participated in the model united nations conference a few minutes away. As my friends and I decided to visit Genoa I couldn't think of a better hotel to stay in than Bristol Palace. The atmosphere and design of the hotel really makes you feel you are in a real palace. The staff is very friendly with good English. The rooms are spacey and clean. The roomservice is good. The food is really really delicious and offers a great variety. Finally and most importantly, the location of the hotel is at the centre of Genoa making it very easy to go around the city. Best experience ever in beautiful Genoa!!

You will feel royal staying here but with a reasonable price. The staff is as good as you will encounter anywhere and speak good English. Everything is marble and stone even in the rooms. There is a huge spiral staircase through the middle. The rooms are huge and clean, well kept with very high ceilings. They a pass to local gym right behind the hotel. The buffet breakfast is ver nice with lots of variety. Stay in palace!

The Hotel has a very good location in order to visit the city and its main places of interest. The staff of the hotel is very friendly and helpful. Special thanks for the Receptionist who spoke spanish to my parents. Also thanks for the boys in the restaurant. Very friendly. The architecture of the hotel ist amazing and the room was big and quiet luxury. Everything excellent.

With shops at your doorstep and walking distance to my work, it was an ideal location. Great, friendly staff, from housekeeping to F&B... especially during the evening meals - a special mention to Marco who always greeted me and accommodated all my needs. A wide selection at the breakfast buffet and mouth-watering dishes for the evening. I would definitely come back again on my next visit to Genova.

Via XX Settembre 35 Genoa GE

Hotel highlights

  • Steps from Piazza de Ferrari and Medieval Gates
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Concierge services

Located in Genoa Historical Centre, Bristol Palace Hotel is next to popular attractions like Piazza de Ferrari and Medieval Gates. This 133-room, 4-star hotel welcomes guests with conveniences like a restaurant, a bar/lounge, and free in-room WiFi. Palazzo Ducale and Cattedrale di San Lorenzo are also a short walk from this Genoa hotel.


This hotel serves as home to a bar, along with a restaurant that specializes in Italian cuisine. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 7 AM to 10:30 AM.


The 133 rooms are soundproofed and have an array of amenities, including minibars, safes, and phones. Guests can expect free WiFi and TVs with satellite channels and pay movies. Beds are dressed in premium bedding and bathrooms offer free toiletries and bathrobes. Rooms also include desks.

Property features

Guests of Bristol Palace Hotel enjoy free WiFi in public areas, 9 meeting rooms, and a computer station. Valet parking is offered for EUR 27 per night. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include express check-in, express check-out, and free newspapers.

Room options

Standard Single Room

Full 1 | Sleeps 1

Standard Triple Room

Full 1 | Twin 3 | Sleeps 3

Standard Double Room Single Use

Twin 1 | Sleeps 1

Family Room

Full 2 | Twin 2 | Sleeps 5

Reviews from Trip Advisor

Trip Advisor aggregated rating

82% of guests recommend this hotel

Total of 1791 reviews