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Bristol Palace Hotel

5.0 star property
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Photo gallery for Bristol Palace Hotel

Front of property
Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes
Suite | Down comforters, minibar, in-room safe, blackout drapes
Building design
Property amenity

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services

Explore the area

View in a map
Via XX Settembre 35, Genoa, GE, 16121
  • Place, Piazza de Ferrari
    ‪2 min walk‬
  • Place, Old Port
    ‪9 min walk‬
  • Place, Aquarium of Genoa
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬
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Room options

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Down comforters, minibar, in-room safe, blackout drapes

Deluxe Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | View from room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(26 reviews)
  • 258 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Down comforters, minibar, in-room safe, blackout drapes

Junior Suite

  • 409 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Double Room Single Use

Down comforters, minibar, in-room safe, blackout drapes

Classic Double Room Single Use

9.4 out of 10
Exceptional
(3 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Down comforters, minibar, in-room safe, blackout drapes

Presidential Suite

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Camera Grand Deluxe

Down comforters, minibar, in-room safe, blackout drapes

Camera Grand Deluxe

10.0 out of 10
Exceptional
(2 reviews)
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed OR 1 Double Bed and 1 Double Sofa Bed

View all photos for Grand Junior Suite

Grand Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Grand Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Double Beds

View all photos for Terrace Junior Suite

Terrace Junior Suite | Down comforters, minibar, in-room safe, blackout drapes

Terrace Junior Suite

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Down comforters, minibar, in-room safe, blackout drapes

Suite

  • 495 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double or Twin Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Double or Twin Room

9.6 out of 10
Exceptional
(74 reviews)
  • City view
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Classic Single Room

Down comforters, minibar, in-room safe, blackout drapes

Classic Single Room

8.0 out of 10
Very good
(11 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Classic Triple Room

View from room

Classic Triple Room

9.4 out of 10
Exceptional
(13 reviews)
  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

About the neighborhood

Genoa

Located in Genoa Historical Centre within a short walk of Old Port, Bristol Palace Hotel is within 2 miles (3 km) of other popular sights such as Port of Genoa Cruise Ship Terminal. This 133-room, 5-star hotel has a restaurant and a bar/lounge, along with free in-room WiFi.

What's nearby

  • Piazza de Ferrari - 2 min walk - 0.1 miles
  • Palazzo Ducale - 3 min walk - 0.2 miles
  • Via Garibaldi - 5 min walk - 0.3 miles
  • Old Port - 9 min walk - 0.5 miles
  • Aquarium of Genoa - 11 min walk - 0.6 miles

Getting around

  • Genoa Genova Brignole Station - 12 min walk
  • Cristoforo Colombo Airport (GOA) - 21 min drive

Restaurants

  • ‪McDonald's - ‬1 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Caffè Del Teatro - ‬3 min walk
  • ‪Murena Suite - ‬2 min walk

About this property

Bristol Palace Hotel

A local mainstay since 1900, Bristol Palace Hotel offers free WiFi in public areas, express check-in, and express check-out. Limited parking is available. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury hotel include a terrace, laundry facilities, and a banquet hall.
Guests can stay connected with free WiFi. Beds are dressed in pillow menus and down comforters, and bathrooms offer hair dryers and slippers. Minibars, safes, and phones are other standard amenities. Housekeeping is available on request.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 29 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 28 for adults and EUR 28 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistrot
  • Giotto

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 9 meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1900
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Pillow menu

Bathroom

  • Bidet
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Heating
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 20.00 per pet, per day
  • Dogs and cats only
  • 1 total pets
  • Pets may not be left unsupervised
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Children and extra beds

  • Children 3 years old and younger stay free when using existing bedding
  • Cribs/infant beds are available for EUR 30.0 per night

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 28 for adults and EUR 28 for children
  • Nearby parking fee: EUR 29 per day (328 ft away)
  • Pet fee: EUR 20.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 30.0 per night

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Alipay and WeChat Pay
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2:00 PM
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers limited parking.
Property Registration Number IT010025A145L88KIP

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • Guests must contact this property in advance to reserve cribs/infant beds.
  • This property accepts credit cards, mobile payments, and cash.
  • Mobile payment options include: Alipay and WeChat Pay.
  • Onsite safety features include a fire extinguisher.

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • No rollaway or extra beds are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Bristol Palace
Bristol Palace Genoa
Bristol Palace Hotel
Bristol Palace Hotel Genoa
Hotel Bristol Palace
Palace Bristol
Palace Bristol Hotel
Palace Hotel Bristol
Bristol Palace Hotel Genoa
Bristol Palace Genoa
Hotel Bristol Palace Hotel Genoa
Genoa Bristol Palace Hotel Hotel
Hotel Bristol Palace Hotel
Bristol Palace
Bristol Palace Hotel Hotel
Bristol Palace Hotel Genoa
Bristol Palace Hotel Hotel Genoa

Frequently asked questions

Are free cancellation options available at Bristol Palace Hotel?

Bristol Palace Hotel offers free cancellation on select room rates. For additional details, review the cancellation policy on our site.

How much does it cost to stay at Bristol Palace Hotel?

As of Mar 7, 2026, prices found for a 1-night stay for 2 adults at Bristol Palace Hotel on Mar 20, 2026 start from $204, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What's there to see near Bristol Palace Hotel?

This hotel is situated in Genoa Historical Centre, just steps from Piazza de Ferrari and Teatro Carlo Felice, and within a short walk of Palazzo Ducale. You'll also find Old Port and Port of Genoa Cruise Ship Terminal within a short drive.

Is parking available on site at Bristol Palace Hotel?

Yes, though parking is limited parking.

Does Bristol Palace Hotel have luxury amenities?

Yes, some luxury features of this hotel include a restaurant, concierge services, and a bar/lounge.

Does Bristol Palace Hotel have a casino?

No, Bristol Palace Hotel doesn't have a casino.

Is there an indoor pool at Bristol Palace Hotel?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Bristol Palace Hotel?

Amenities that appeal to couples at this hotel include a pillow menu, a minibar, and slippers.

Are there hot tubs at Bristol Palace Hotel?

No, this hotel doesn't have a spa tub.

Does Bristol Palace Hotel have a restaurant with a breakfast menu?

Yes, Bristol Palace Hotel serves buffet breakfast for a surcharge each morning at Giotto.

Does Bristol Palace Hotel allow pets to stay free of charge?

Although they can't stay for free, cats and dogs are welcome at Bristol Palace Hotel for a fee of EUR 20.00 per pet, per day. The property also provides food and water bowls.

Are there connecting rooms at Bristol Palace Hotel?

No, there aren't connecting guestrooms at this hotel.

What is the closest airport to Bristol Palace Hotel?

The closest major airport to Bristol Palace Hotel is Cristoforo Colombo Airport (GOA), which is 6.6 mi away (21 minutes by car).

Are there rooms with balconies that I can book at Bristol Palace Hotel?

Yes, some guestrooms at Bristol Palace Hotel offer a balcony and may feature city views.

Bristol Palace Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 750 out of 1003 reviews
Rating 8 - Good. 202 out of 1003 reviews
Rating 6 - Okay. 34 out of 1003 reviews
Rating 4 - Poor. 13 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, amenities
Treated like royalty from start to finish! Cant rave enough about the Bristol Palace!
Stayed 7 nights in Nov 2025

10/10 Excellent

Scot

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Classic beauty and elegance. Wonderful staff.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jaidy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Kerry

Liked: Cleanliness, amenities, property conditions & facilities
Everything was awesome!
Stayed 1 night in Oct 2025

10/10 Excellent

Cecilia

Stayed 5 nights in Oct 2025

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and the staff was very friendly. Great breakfast
Stayed 3 nights in Oct 2025

10/10 Excellent

daniele

Stayed 2 nights in Oct 2025

6/10 Okay

Robert, Chicago

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room is clean and small. It lacks any reasonable place to store your clothes. It’s fine for a one night stay but beyond that you need a chest or dresser to put you clothes in or you live out of you suitcase.
Stayed 3 nights in Oct 2025

10/10 Excellent

Giuseppe, West Vancouver

Liked: Cleanliness, amenities, property conditions & facilities
Courteous Staff. Nice decor and good breakfast
Stayed 2 nights in Oct 2025

10/10 Excellent

Valerie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fantastic except for the breakfast
Stayed 2 nights in Oct 2025

8/10 Good

Larry

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were excellent. Difficult to find the entrance for the valet parking, it wasn’t clearly identified. No AC in the room. Hotel is beautiful.
Stayed 1 night in Oct 2025

10/10 Excellent

Jonatas, Sao Paulo

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel - location is perfect, service is very good - room is great and very big. Very good Option.
Stayed 2 nights in Oct 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2025

10/10 Excellent

Wojciech

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

10/10 Excellent

Cecilia

Traveled with family
Liked: Cleanliness
Great breakfast! Very friendly staff, very well located.
Stayed 2 nights in Oct 2025

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an inconspicuous hotel but it is definitely 5 star. From the moment you walk in you feel very relaxed and welcome. The interior is very eye catching and makes you want to explore everywhere inside. My wife and I were celebrating our honeymoon and our first night we went to the bar for drinks. The bartender Ivan welcomed us with open arms and even made us a little fruit and chocolate flambé to celebrate! The wine options are very good as well. Breakfast was fantastic as there are a ton of options. The fresh fruit juice and pastries were really great. Best bacon we’ve ever had! The service was very attentive as well. Even the dining room itself is appealing. Everything is within walking distance to the hotel. Lots of shopping and food options. The fountain is right down the street and great for photos. The entire city is walkable, with numerous places hidden down alleys. The train station is a little far though and will require a taxi. Would recommend this hotel to anyone looking to stay in Genoa.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alfredo, Hartsdale

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning renovation of a heritage property. Staff take pride in making sure everything is clean and in good condition. Staff are all courteous and always ready to help. Breakfast was as expected in a good hotel, but if you have other preferences you must order from the menu. A great hotel all around!
Stayed 4 nights in Oct 2025

6/10 Okay

Mustafa

Liked: Cleanliness, staff & service, amenities
I really liked the hotel. It’s beautifully maintained inside, and the staff are very friendly and take their time to assist you. The service was excellent, and everything was exceptionally clean. The only downside is that the walls are not soundproof, but aside from that, it’s a great place to stay.
Stayed 4 nights in Oct 2025

10/10 Excellent

Jane Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Great shoppimg, Italian cafe life!
Stayed 2 nights in Sep 2025

10/10 Excellent

Jenniffer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was perfect! Room, location, staff, and the Barman was delightful. Could not recommend enough for the perfect spot to e joy this lovely city full of surprises and architecture and history.
Stayed 3 nights in Oct 2025

10/10 Excellent

A

Stayed 1 night in Sep 2025

10/10 Excellent

Lita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, historical and beautiful interior. Rooms were well appointed and the staff was wonderful and accommodating. The bartender at the lounge was very nice and funny.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eduardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located in the historic center of Genoa. Very walkable to all palaces, museums, and churches. Great staff and service. Dinner was very good. Wine selection above average. Valet parking 29 euros a day but plenty of cheaper municipal parking.
Stayed 1 night in Oct 2025

10/10 Excellent

Ken, North Andover

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in historic old building. Excellent location. Breakfast with many options.
Stayed 1 night in Aug 2025

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