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Holiday Inn Genoa City

4.0 out of 5.0

Recent guest reviews

This hotel is situated not near the center of Genoa. You can get there by metro or bus just in 10 minutes. It is situated near port and near the road, but the audibility of it is not high. Hotel is rahter calm and quite place. Staff is helpful (however some are more than others - it depends which person you will meet). Room was very clean. You can use teapot and make some tea. Bathroom is ok, but didn't like that shower don't have door - only a glass screen (floor gets wet fast and not easy to wash hear). As well hairdryer was terrible - it turned off by itself after some minutes of usage and you have to wait a minute or two before it starts work again (as we stayed only one night - didn't report to hotel staff). It took a lot of time to dry my thick hair. As well there were a problem with towels and shampoo - shampoo was for one person (we were 3!) and towels only for 2. Breakfast was ok - it is possible to find something you like. Can make good coffee, "juice" was terrrible - too sweet like limonade.

We had transportation for the week while we were there so was not a problem but to walk to downtown anywhere was several km away. That said, rooms were clean and comfortable but the bar closed waaaay tooo early with guests still in the lobby every night.

Ok, so it was a last minute booking, and we arrived at 11:15pm. But a little bit of charm at check-in would have gone a very long way. Car park access was a real challenge - the main park was apparently full, although it didn't look it, so we had a convoluted drive around Genoa to get to a badly sign posted, seriously steep curved access ramp and park on a rooftop,. Then had to wait 10 minutes for a buzzer to be answered to let us in. To be fair when we addressed this at checkout they deducted the parking charge. Breakfast was included, standard 2 star fair, but enough to refuel before we hit the autostrada. Rooms were fine, reasonably spacious, and clean. So overall, our experience would have been completely different if the young lady on reception had been in any way welcoming, and had explained things clearly.

Checked in for two nights comfy hotel, friendly staff.Easy to walk to main railway station. Loved the bed good room size, friendly barman. Great breakfast choice and quality Would definitely visit the Holiday Inn Genoa City again.

The location is really convenient only if you are using the ferry terminal. Otherwise, at 3 km from dowtown, you have to rely on public transportation. It is a modern hotel, with large and well furnished rooms, and an essential, modernistic decor. Large and well-equipped bathroom. The lobby area is small and not welcoming. If you need to park you car expect to experience a considerable hassle, especially if the ground floor parking is busy and you need to use the 3rd floor open-air parking (btw, I found the 12 euro fee for an open-air parking quite steep). I had a good dinner in the restaurant for a reasonable price. On the contrary, the 195 euros I paid for one night was decidedly disproportionated to the quality and service offered.

Hotel is quite nice. Clean, bed is comfortable. But the location sucks. Bus 1 or 9 and metro are nearby. Metro is about 3 stops to the main port. Reception is helpful but looked and sounded harassed, as there are many people behind and before us so the queque probably took out some of the friendliness. We had dinner inside and the food was not bad but not fantastic, loved the white wine though. Parking is not too far and have to go around and up the hill and down to the back.

Spent one night here for a stopover on our way to Milan (by train). On the map it looks like walking distance from the main rail station... but it's not. Actually, the distance is not too extreme, but there's just no place to walk (lots of hills and few sidewalks). The hotel is located on a busy street near a quagmire of intersections. You must use a taxi to go anywhere - not what we expected because we like to walk, but if you like taxis then it won't be a problem. Other than this major flaw, the hotel was outstanding. The service was great (the front desk can get a taxi for you in 2-5 minutes every time), and the hotel breakfast was very good. The room was spacious, and the balcony was a nice touch - we had a little traveling laundry to do in the bathtub, so the balcony came in handy as a place to dry our clothes overnight.

Booked here because of its proximity to the cruise terminal and car parking. As it turned out it was too far to walk to the MSC cruise terminal but a short taxi ride. The hotel itself was great. Modern reasonably large well appointed room with good facilities including coffee making. We also had a great view across the port to see the cruise ships arriving. Parking was reasonably easy. Only minor downfall is the long walking distance to the old town.

This is a decent Hotel in Genoa. It's not really located in the city center but walking distance is not far away from the main attractions as Porto Antico, etc. It looks new and modern. Rooms were spacious and cozy. We were just missing "Air Conditioning" running all the time in the common areas (lobby bar) at the time that we stayed there by the end of June. This is the only complaint.

My stay at the hotel was good, we arrived by car from Milan. I twas not difficult to locate the hotel, it is located near the harbor. The hotel front desk personnel are very helpful. the room is large and comfortable. I like the stay, it was better than expected.

Room options

Room, Non Smoking

Queen 1 | Sleeps 3

Room, 1 Double Bed, Non Smoking

Full 1 | Sleeps 2

Room, Accessible (Wheelchair)

Queen 1 | Sleeps 2

Standard Room, Non Smoking

King 1 | Sleeps 2

Reviews from Trip Advisor

Trip Advisor aggregated rating

75% of guests recommend this hotel

Total of 1255 reviews