Novotel Genova City4.0 out of 5.0
Recent guest reviews
The staff were very friendly and helpful. We got a bus close to the hotel in to Genova and enjoyed our visit to this interesting city. There is a large choice of restaurants and bars to be found within the old city.
Very pleasant stay. Great view We really liked the breakfast and the possibility to walk downtown. Maybe they should remove the tag on the stairs "for emergency only" since it is very convenient to take the stairs.
So we travelled to Genoa from the UK. The airport is not far from the centre and a short taxi ride €20 got us to the hotel. Now this is the 2nd time I have stayed here mainly because of its location to airport and city centre. Checking in is a breeze we arrived early and they stored our bags. 9th floor room with a view over the port number sea. Room had double bed and a pull out bed. Nice and quiet too. The room did the job. After a good night's sleep down to breakfast and what a veritable feast, cold meats, eggs, cheese, breads, yoghurt, fruit, hot Inc scrambled eggs bacon sausages and even pancakes. Tea coffee juice water. There is a small outside pool for the summer and underground parking. Then we walked into Genoa 20 minutes tops to aquarium old boat. A taxi ride will be €10-15. Genoa is a port so lots of boats ships to view from ferries to cruise liners. Don't forget to look athrough the architecture amazing buildings. Novotel Genoa my preferred choice.
Terrible everything on this hotel starting with the check in,no informations unless you ask,no directory in the room Foh told me the numbers so i had to memorise them.I booked 2 rooms on the 8th floor ,1 room shower was clogged,Reported 3 times but nothing happened,i doubt regarding the cleanliness of the bathroom ,no water replenished, bed sheet was reject.On my first day i lost my personal bag on the main entrance of the hotel,my entire fault but still the hotel didn't even care to check CCTV ,there is no CCTV, I had no document so i had to wait for my ID to be sended from London .My id supposed to arrive on my last day at the hotel.I did the c/out so i wasn't able to call FEDEX company as i had a uk number,FOH didn't allowed me to use the phone even when i said that i will pay.I did the c/ou so i wasn't able to call from my room.No empathy at all.I was on holiday and i got stolen ,no documents no card no help. "Feeling welcome" should not be your motto
Cleanliness ok, Unfortunately couldnt use the bathtub. Bath tub tidak bisa dipakai, karena tub drainnya rusak. Sayang sekali. Pemandangan cukup bagus . Breakfast was not really good, except delicious croissant. But i think cold boiled egg not an option. The staff are not welcome..
The best feature of this hotel is it's just 10 mins away from the airport. Not so far from the city center. I would say it's a bit expensive for the simple facilities it has in the room,100 euros,for 1 night,I would expect more,but I didn't have much of a choice, helpful personnel,regular hotel for business stays.
We visited during the summer time. The room and amenity was a bit old but we love the sugarcane shampoo, it made it feel very relax. The breakfast was excellent, all you can eat. Location wise was good too. We took the bus and the bus stop was like 5 min walk. It takes about 30min to get to old town. We had Ocean view which was good and it was next to the highway. The only down fall was the parking was a bit pricy. Find a on street parking your self. It is cheaper.
We were dropped at the hotel by taxi, no assistance with bags or door. Entering the lobby a bad odor was evident which really should have been enough to make us turn around and leave at that point! However as we had prepaid we decided to carry on and checked in. There was no offer of assistance to get our bags to the room just direction to the lift bank, The room had been set up for a family of four rather than just us. The corridors had a chemical cleaning smell and the room was old and tired. The location is adjacent to a busy highway and not near to the centre. DO NOT BOOK THIS HOTEL IF A HOLIDAY TOURIST. We departed after one hour and enjoyed a stay in the NH Collection Genova Marina............but almost anywhere would have been better!
Bathroom need to be renewed...Aircon not running during these days not acceptable for 4 stars hotel, refrigerator not working....hoppefully after 2 days I changed room...i will changed hotel foit my next saty in Genova
Modern, clean ,central with wi-fi ,parking. The room enough for family with children and good breakfast Entertainment for children and Mac computers in the loby Value for money hotel I sugeste this hotel for family with children
- Close to La Lanterna
- Free WiFi in rooms and public areas
- Onsite dining
- Outdoor pool
La Lanterna is within a mile (2 km) of Novotel Genova City, and other popular sites like Galata Maritime Museum are within a couple of miles (3 km). This 223-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace.
Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.
Novotel Genova City's 223 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include free newspapers, safes, and ironing boards.
Guests of Novotel Genova City have access to an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for EUR 14.50 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 8 meeting rooms, a business center, and a seasonal outdoor pool.
Reviews from Trip Advisor
63% of guests recommend this hotelTotal of 2261 reviews