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Novotel Genova City

4.0 out of 5.0

Recent guest reviews

A friendly stay in a comfortable clean room. All staff professional and courteous. Breakfast was lovely with lots of choice. Hard to find cold milk for cups of tea and coffee. I would stay again. Great !

I was in few Novotel around the world and this one I remember in the past was very good , now its become a regular Hotel very warm in the room and cannot change. The breakfast is also not special ,the people are correct and help.

I was staying in this hotel several times in past few years. It is a very standard hotel measured on Novotel hotel chain standards. They have parking under the hotel. You can walk to the center to Aquarium, but is maybe a little to far for older people or families with small kids. But there is very convenient public bus transportation at very low price. The food in hotel is "so-so", you can always eat better and cheaper outside of the hotel.

Really beautiful hotel and very good people! I was there for a month and half for a big business project and i really appreciate! I suggest the restaurant, specially for the “street food”, a great eating experience! The barman is a “Giant” !! ;)

The staff were very friendly and helpful. We got a bus close to the hotel in to Genova and enjoyed our visit to this interesting city. There is a large choice of restaurants and bars to be found within the old city.

Very pleasant stay. Great view We really liked the breakfast and the possibility to walk downtown. Maybe they should remove the tag on the stairs "for emergency only" since it is very convenient to take the stairs.

So we travelled to Genoa from the UK. The airport is not far from the centre and a short taxi ride €20 got us to the hotel. Now this is the 2nd time I have stayed here mainly because of its location to airport and city centre. Checking in is a breeze we arrived early and they stored our bags. 9th floor room with a view over the port number sea. Room had double bed and a pull out bed. Nice and quiet too. The room did the job. After a good night's sleep down to breakfast and what a veritable feast, cold meats, eggs, cheese, breads, yoghurt, fruit, hot Inc scrambled eggs bacon sausages and even pancakes. Tea coffee juice water. There is a small outside pool for the summer and underground parking. Then we walked into Genoa 20 minutes tops to aquarium old boat. A taxi ride will be €10-15. Genoa is a port so lots of boats ships to view from ferries to cruise liners. Don't forget to look athrough the architecture amazing buildings. Novotel Genoa my preferred choice.

Terrible everything on this hotel starting with the check in,no informations unless you ask,no directory in the room Foh told me the numbers so i had to memorise them.I booked 2 rooms on the 8th floor ,1 room shower was clogged,Reported 3 times but nothing happened,i doubt regarding the cleanliness of the bathroom ,no water replenished, bed sheet was reject.On my first day i lost my personal bag on the main entrance of the hotel,my entire fault but still the hotel didn't even care to check CCTV ,there is no CCTV, I had no document so i had to wait for my ID to be sended from London .My id supposed to arrive on my last day at the hotel.I did the c/out so i wasn't able to call FEDEX company as i had a uk number,FOH didn't allowed me to use the phone even when i said that i will pay.I did the c/ou so i wasn't able to call from my room.No empathy at all.I was on holiday and i got stolen ,no documents no card no help. "Feeling welcome" should not be your motto

Cleanliness ok, Unfortunately couldnt use the bathtub. Bath tub tidak bisa dipakai, karena tub drainnya rusak. Sayang sekali. Pemandangan cukup bagus . Breakfast was not really good, except delicious croissant. But i think cold boiled egg not an option. The staff are not welcome..

The best feature of this hotel is it's just 10 mins away from the airport. Not so far from the city center. I would say it's a bit expensive for the simple facilities it has in the room,100 euros,for 1 night,I would expect more,but I didn't have much of a choice, helpful personnel,regular hotel for business stays.

Via Antonio Cantore 8 Genoa GE

Hotel highlights

  • Close to La Lanterna
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Centro Ovest within a mile (2 km) of La Lanterna, Novotel Genova City is within 2 miles (3 km) of other popular sights such as Galata Maritime Museum. This 223-room, 4-star hotel has a restaurant along with conveniences like an outdoor pool and free in-room WiFi. It's also close to Palazzo di San Giorgio and National Ligurian Gallery at the Spinola Palace.


Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, breakfast is available for a fee.


Novotel Genova City's 223 soundproofed rooms provide sofa beds, minibars, and coffee makers. Guests can expect to find free WiFi and LCD TVs with cable channels. Bathrooms have hair dryers, free toiletries, and bidets. Other standard amenities include free newspapers, safes, and ironing boards.

Property features

Guests of Novotel Genova City have access to an outdoor pool, a fitness center, and free WiFi in public areas. Self parking is offered for EUR 14.50 per day. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include 8 meeting rooms, a business center, and a terrace.

Reviews from Trip Advisor

Trip Advisor aggregated rating

63.0% of guests recommend this hotel

Total of 2300 reviews