Best Western Plus City Hotel

4.0 star property
Hotel with a restaurant, steps from Teatro Carlo Felice

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Photo gallery for Best Western Plus City Hotel

Junior Suite, Multiple Beds, Non Smoking, City View | View from room
Reception
Exterior
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe
Junior Suite, Multiple Beds, Non Smoking, City View | Premium bedding, down comforters, minibar, in-room safe

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • 24/7 front desk

Explore the area

Map
Via San Sebastiano 6, Genoa, GE, 16123
  • Piazza de Ferrari
    ‪3 min walk‬
  • Palazzo Ducale
    ‪5 min walk‬
  • Old Port
    ‪8 min walk‬
  • Genoa (GOA-Cristoforo Colombo)
    ‪10 min drive‬

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Room options

Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed)

8.8 out of 10
Excellent
(3 reviews)
  • 183 sq ft
  • Sleeps 3
  • 1 King Bed

Junior Suite, Multiple Beds, Non Smoking, Balcony (Living Room)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

Family Room, Multiple Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Junior Suite, Multiple Beds, Non Smoking, City View

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Comfort Room, 1 Twin Bed, Non Smoking

7.6 out of 10
Good
(4 reviews)
  • 129 sq ft
  • Sleeps 1
  • 1 Twin Bed

Comfort Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(4 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Genoa

Located in Genoa Historical Centre, Best Western Plus City Hotel is adjacent to Teatro Carlo Felice and within a 5-minute walk of other popular sights like Piazza de Ferrari. This 64-room, 4-star hotel welcomes guests with conveniences like free in-room WiFi, a gym, and a 24-hour business center.

What's nearby

  • Piazza de Ferrari - 3 min walk - 0.2 miles
  • Palazzo Ducale - 5 min walk - 0.3 miles
  • Aquarium of Genoa - 8 min walk - 0.5 miles
  • Old Port - 8 min walk - 0.5 miles
  • Port of Genoa Cruise Ship Terminal - 3 min drive - 1.8 miles

Getting around

  • Genoa Piazza Principe Station - 19 min walk
  • Cristoforo Colombo Airport (GOA) - 24 min drive

Restaurants

  • ‪Caffè Del Teatro - ‬2 min walk
  • ‪Il Filleo - Hospitality & Quality Selection - ‬2 min walk
  • ‪Bar Uffa - ‬2 min walk
  • ‪Le Dolcezze Salate di Angelo - ‬2 min walk
  • ‪Sciuscia & Sciorbi - ‬1 min walk

About this property

Best Western Plus City Hotel

Hotel with a restaurant, steps from Teatro Carlo Felice
Guests of Best Western Plus City Hotel enjoy a gym, free WiFi in public areas, and conference space. Valet parking is offered for EUR 30 per day. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-in.
Guests can expect to find free WiFi and 42-inch TVs with cable channels and DVD players. Beds are dressed in premium bedding and pillow menus, and bathrooms offer rainfall showers, hair dryers, and free toiletries. Minibars, coffee makers, and free newspapers are also standard.
Recreational amenities at the hotel include a fitness center.

Languages

English, French, German, Italian

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Valet parking on site (EUR 30 per day; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12 for adults and EUR 12 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • PESCIOLINO

Things to do

  • Art gallery
  • Designer stores
  • Gym

Family friendly

  • Baby bath
  • Changing table
  • Children's games
  • DVD player
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 2 meeting rooms
  • 24-hour business center
  • 753 square feet of conference space
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1952
  • Smoking not allowed

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • This property welcomes pets for EUR 15 per accommodation, per stay
  • 1 total (22 lbs is the maximum weight per pet)
  • Food and water bowls are available
  • Restrictions apply
  • For more information, guests can reach out to the property at the number on the booking confirmation
  • Service animals exempt from fees

Property payment types

Important information

Fees

You'll be asked to pay these charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

These are all of the charges provided to us by the property.

Optional extras

These fees and deposits will be charged at check-in, check-out, or the time of service.

  • Fee for buffet breakfast: approximately EUR 12 for adults and EUR 12 for children
  • Valet parking fee: EUR 30 per day (in/out privileges)
  • Pet fee: EUR 15 per accommodation, per stay
  • Service animals are exempt from fees

This list may not be comprehensive. Fees and deposits might not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 2 PM—-midnight
  • Check-out: noon
  • Minimum check-in age: 18
The front desk is open 24 hours a day, and checking in and out are easy with express services. Driving? This property offers valet parking (fees apply), along with a car charging station.
Property Registration Number IT010025A1AB68KM8T

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts major credit cards and cash.
  • Onsite safety features include a fire extinguisher, a smoke detector, and a security system.
  • Cashless payment methods are available for all transactions.
  • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

Additional information about polices, regulations, and more:

  • Upon check-in, all guests, including children, must be present to show their passport or government-issued photo ID.
  • Due to national regulations, cash transactions can't exceed EUR 5000 at this property. For additional details, contact the property using the contact information on your booking confirmation.
  • Registered guests are the only ones allowed in guestrooms.
  • Air conditioning may be restricted to certain hours from June 1 to September 30 in accordance with national or local laws.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.
  • Parking has height restrictions.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Best Western City Genoa
Best Western Plus City Hotel Genoa
Best Western City Hotel Genoa
Best Western Genoa
Genoa Best Western
Best Western City
Best Western Plus City Genoa
Best Plus City Hotel Genoa
Best Western Plus City Hotel Hotel
Best Western Plus City Hotel Genoa
Best Western Plus City Hotel Hotel Genoa

Frequently asked questions

What can I see near Best Western Plus City Hotel?

This hotel is situated in Genoa Historical Centre within a short 10-minute walk of Old Port and also 14 minutes on foot from Genoa Port Center. You'll also find Teatro Carlo Felice and Via Garibaldi less than a mile away.

Will I be able to park at Best Western Plus City Hotel?

Yes, valet parking is offered for EUR 30 per day with in/out privileges. Though parking is limited, electric car charging is also available.

Does Best Western Plus City Hotel include a casino on the premises?

No, Best Western Plus City Hotel doesn't have a casino.

Is there an indoor pool at Best Western Plus City Hotel?

No, there is no indoor pool at this hotel.

What amenities will couples enjoy at Best Western Plus City Hotel?

Amenities that appeal to couples at this hotel include a minibar, premium bedding, and a hydromassage showerhead.

Are there hot tubs at Best Western Plus City Hotel?

No, there isn't a spa tub at this hotel.

Does Best Western Plus City Hotel have a restaurant that serves breakfast?

Yes, Best Western Plus City Hotel serves buffet breakfast for a surcharge each morning at PESCIOLINO.

Does Best Western Plus City Hotel allow pets to stay for free?

Although they can't stay for free, pets are welcome at Best Western Plus City Hotel for a fee of EUR 15 per accommodation, per stay. The property also provides food and water bowls.

Are there connecting rooms at Best Western Plus City Hotel?

No, there aren't connecting guestrooms at this hotel.

Where is the closest airport to Best Western Plus City Hotel?

The closest major airport to Best Western Plus City Hotel is Cristoforo Colombo Airport (GOA), which is 7.1 mi away (24 minutes by car).

Are there rooms with balconies that I can book at Best Western Plus City Hotel?

Yes, some guestrooms at this hotel offer either a balcony or a deck where guests can enjoy city or courtyard views.

Best Western Plus City Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 647 reviews
Rating 8 - Good. 230 out of 647 reviews
Rating 6 - Okay. 46 out of 647 reviews
Rating 4 - Poor. 12 out of 647 reviews
Rating 2 - Terrible. 6 out of 647 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

arcari

covenient location in the heart of Genoa. Finding the Hotel and the adjecent parking is not for the inexperienced. Very large room , but dont open the window.. you coud bang it against another building!Very kind staff,
Stayed 1 night in Jan 2025

6/10 Okay

Ashwani

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed here for 3 nights. The property and surrounding area were nice. The staff were unfriendly.
Stayed 3 nights in Dec 2024

8/10 Good

Maureen

Traveled with group
Liked: Cleanliness
Good location. Close to shopping and restaurants. Staff were friendly. Rooms good for Italy standards.
Stayed 1 night in Nov 2024

10/10 Excellent

Grzegorz

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, affordable, clean
Stayed 1 night in Nov 2024

10/10 Excellent

celeste

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelent
Stayed 1 night in Nov 2024

10/10 Excellent

Norman

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. And nice that they had a patio to hang out with friends outside
Stayed 3 nights in Oct 2024

10/10 Excellent

Donald, Kihei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, near Plaza de Ferrari, room was large and quiet, restaurant was outstanding. Towels were a little rough.
Stayed 4 nights in Sep 2024

8/10 Good

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in a great location.

It was a clean hotel with friendly and helpful staff. The room I stayed in was smaller than I expected, but it had everything I needed. The hotel's location is excellent, as it is close to many of the tourist spots in Genova.
Stayed 1 night in Aug 2024

8/10 Good

Gregory

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice. It was clean was very difficult to locate kinda down an alley with poor signage. When we arrived, there was no parking The GPS could not locate it
Stayed 2 nights in Aug 2024

8/10 Good

Johena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
It was a nice comfortable stay for one night.
Stayed 1 night in Jul 2024

10/10 Excellent

Frank

Stayed 1 night in Jun 2024

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
Great Location,Parking next door,great restaurant downstairs.
Stayed 2 nights in Jun 2024

8/10 Good

Hilary

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location. Review was lower due to the air conditioning not functioning. All else was great
Stayed 2 nights in Jun 2024

10/10 Excellent

HYUNG IL

Stayed 1 night in May 2024

10/10 Excellent

jeff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is NOT a typical Best Western. It’s a very nice hotel in Genoa’s best location. Helpful staff. On site restaurant. Walk to shops, cares, bars and restaurants.
Stayed 1 night in May 2024

6/10 Okay

JAIME

Traveled with family
Liked: Cleanliness, staff & service, room comfort

No AC until June, good location

No AC, although it’s written in Hotels.com page. The last morning we didn’t have hot water to shower. The front desk staff was very accommodating and helpful, the location was good and the breakfast was good
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Stayed 3 nights in Apr 2024

8/10 Good

Charis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Jacob, Monroe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I only stayed one night but I had no complaints. The staff were great and the restaurant was very nice.
Stayed 1 night in Feb 2024

8/10 Good

Pavel

Business traveler
Liked: Cleanliness, staff & service
Nice clean hotel with perfect staff. Unfortunately the window in my room did not latch properly so there was some wind an noise from the outside. I dis not mind very much so I did not ask for another room, but some might hate this. Good breakfasts, working Wi-Fi and very clean room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in old city. Easy to walk around in old city from hotel
Stayed 1 night in Oct 2023

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything in a quiet area
Stayed 1 night in Oct 2023

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best included breakfast we've had so far in a 3 week holiday, really wonderful! Room and location were nice. One real elevator, but that's OK, we are good with stairs. A little tricky to find but good location in Genova. Had a bit of a local meeting as we were coming in. Staff perhaps could have handled the stranglehold/smoking at the door, but otherwise this might be our only complaint.
Stayed 1 night in Aug 2023

10/10 Excellent

Anita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2023