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Best Western Hotel Metropoli

3.0 out of 5.0

Recent guest reviews

Great location, had all the amenities of a BW hotel--clean, friendly staff, wifi, TV, room safe, refrigerator, AC, elevator. Irene was a great desk manager. She spoke good English and helped us with all our questions. Fantastic breakfast at a very reasonable price, 3 euros! Parking is not convenient and was expensive but expected for much of Europe. I would definately recommend this hotel.

It was the first time that we stayed in a Best western hotel, and nothing to complain. Good service, clean hotel and tidy hotel. We stayed on the 4th floor (406 room) we had a nice view. The room is small but really clean and comfortable. The mini bar have lots of choices and the prices are affordable, which is not normal. The breakfast is really delicious, go for it. The location is really central, we traveled by train and is 10 min walk from both main stations. Next time in Genova we will stay there for sure. Definitely recommended

The hotel is well located, very close to the Palazzi dei Rolli, and a few minutes walk from other main attractions (e.g. palazzo Ducale, etc.). Even the port area is just 15-20 min. walk. Personnel is extremely kind and breakfast is excellent. You can enjoy high quality local products (from olive oil, taggiasche olives, ricotta and other cheeses, very good jam and marmelade and the typical focaccia). The room was clean and functional with a nice view on the small piazza. Ask for 4-5 floor rooms.

We stayed several nights at this hotel in April. It was family friendly -- there were even small bunk beds in our room for the kids. The location is great, everything was quite clean, and the front desk staff was extremely helpful in recommending a restaurant for us on a Sunday for dinner as so many are closed. I especially appreciated the breakfast selection, which had things that many American palates would want at the beginning of the day, and also included many Ligurian or Italian specialties as well. In addition, they went out of their way to point out gluten free items available for our celiac, and even brought him a plate of his own rolls each morning, with separate Nutella that hadn't been gluten'd up by anyone else. Overall I have to recommend Italy as a travel destination for celiacs. People are quite conscious of the ways in which contamination can happen, and restaurants frequently had GF pasta on hand to serve when asked. Bravo!

This is generally a very nice hotel centrally located to all the attractions in Genoa. We stayed there two nights and walked to all the sights of Genoa. They have one of the best breakfast buffets that I have ever enjoyed; everything to suit just about any ethnic background. The staff is very courteous and helpful, the room was comfortable although not especially roomy. Great value for the price however. Definitely would recommend it be considered for your stay in Genoa.

Excellent value for money.. perfect location. Very good food, especially breakfast. Super friendly and helpfull staff. My room views were spectacular. Decent sized rooms, with very comfortable beds. Very clean. Will go back when in Genoa

This hotel has the most welcoming and helpful staff. good size comfortable rooms with excellent walk in shower,the breakfasts for 3 euros would put 4/5 star hotels to shame very central situation only problem was stairs to hotel reception but staff willing to carry luggage up would certainly stay here again

The location of this hotel is perfect. It's a 20-minute walk from the Principe train station or you can take bus 34. We loved the alleyway next to our hotel as well as being in close vicinity of Piazza Ferrari. Besides the location, we were impressed with the friendliness at the reception desk and the high quality of the dishes served at breakfast. The Latte Machiatto was to die for. We stayed here for two nights and relied only on public transportation. We loved Genoa, adored its food (especially its pesto) and appreciated the authenticity of the city. I'm glad we were near Garibaldi street, home to some of the most beautiful palazzos in Genoa and near the tourist office. We would definitely stay here again.

Although officially rated as 3 star, we found the BW Metropoli to be a very pleasant and comfortable hotel, worthy in our view of a higher rating. The location is excellent being only a few yards away from the World Heritage site Via Garibaldi and the airport bus stops about 200 yards away in Piazza Ferrari. Breakfast at an extra charge of 3 Euros is excellent value. Free wifi is widely available. Complimentary newspapers and pastries are available in the lounge areas. The staff are friendly, helpful and welcoming.

Renovating rooms while keeping the hotel open seems unacceptable to me. No way to have a rest during the day. When traveling for work this is unacceptable. Very friendly staff and clean rooms though...

P.zza Fontane Marose Genoa GE

Hotel highlights

  • Walking distance to Palazzo Rosso and White Palace
  • Free in-room WiFi
  • Bar/lounge
  • Concierge services

Best Western Hotel Metropoli places you next to Palazzo Rosso and within a 5-minute walk of other popular sights like White Palace. Each of the 52 rooms at this 3-star hotel includes a minibar, a coffee maker, and an LCD TV. It's in central Genoa and also a short walk from Palazzo Ducale and National Ligurian Gallery at the Spinola Palace.


Start each morning with buffet breakfast, available for a fee from 7 AM to 10 AM. Quench your thirst with a drink at the bar/lounge.


All of Best Western Hotel Metropoli's 52 rooms are air-conditioned and have an array of amenities, including minibars, coffee makers, and free newspapers. 32-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Beds sport pillow menus and down comforters, and bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Free local calls, laptop-compatible safes, and desks are also standard.

Property features

Best Western Hotel Metropoli offers a computer station, express check-in, and express check-out. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, concierge services, and luggage storage. Additional amenities include free newspapers and a porter/bellhop.

Room options

Standard Room, 1 Single Bed

Twin 1 | Sleeps 1

Superior Room, 1 King Bed

King 1 | Sleeps 2

Family Room, Multiple Beds (1 extra bed)

King 1 | Sleeps 4

Reviews from Trip Advisor

Trip Advisor aggregated rating

88% of guests recommend this hotel

Total of 851 reviews