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Gatlinburg View Lodge

Categoría de la propiedad: 2.5

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Galería de fotos de Gatlinburg View Lodge

Terraza o patio
Restaurante familiar
Escritorio, espacio para trabajar con laptop y wifi gratis
Restaurante familiar
Habitación clásica, 1 cama King size, para no fumadores | Escritorio, espacio para trabajar con laptop y wifi gratis

Opiniones

8.2 de 10,
Muy buena

Servicios principales

  • Estacionamiento incluido
  • Wifi gratuito
  • Aire acondicionado
  • Servicios ejecutivos

Explora la zona

Ver en el mapa
602 East Pkwy, Gatlinburg, TN, 37738
  • Place, Parque temático Anakeesta
    ‪18 min a pie‬
  • Place, Ripley's Aquarium of the Smokies
    ‪19 min a pie‬
  • Place, Gatlinburg SkyPark
    ‪3 min en auto‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪69 min en auto‬

Opciones de habitación

Abrir todas las fotos de Habitación clásica, 1 cama King size, para no fumadores

Habitación clásica, 1 cama King size, para no fumadores | Escritorio, espacio para trabajar con laptop y wifi gratis

Habitación clásica, 1 cama King size, para no fumadores

8.2 de 10
Muy buena
(55 opiniones)
  • 355 pies cuadrados
  • 1 habitación
  • 2 personas
  • 1 cama King

Abrir todas las fotos de Habitación cuádruple estándar

Habitación cuádruple estándar | Escritorio, espacio para trabajar con laptop y wifi gratis

Habitación cuádruple estándar

7.2 de 10
Buena
(42 opiniones)
  • 355 pies cuadrados
  • 1 habitación
  • 4 personas
  • 1 cama King y 2 literas individuales grandes

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Edgewater Hotel - Gatlinburg

Centro de Gatlinburg
  • Desayuno incluido
  • Wifi gratuito
  • Aire acondicionado
  • Gimnasio
8.6 de 10, Excelente, 2,778 opiniones
$127 por noche
El precio actual es de $143
19 abr. - 20 abr.
Total con impuestos y cargos
Edgewater Hotel - Gatlinburg

Información de la zona

Gatlinburg

Gatlinburg View Lodge se encuentra a unos 2 kilómetros de atracciones como Parque temático Anakeesta y Ripley's Aquarium of the Smokies. Las 28 habitaciones de este hotel cuentan con balcón, comedor y refrigerador.

Qué hay cerca

  • Parque temático Anakeesta - A 18 min a pie - 1.5 km
  • Ripley's Aquarium of the Smokies - A 19 min a pie - 1.7 km
  • Gatlinburg Convention Center (centro de convenciones) - A 3 min en auto - 2.3 km
  • Gatlinburg SkyPark - A 3 min en auto - 2.4 km
  • Destilería Ole Smoky Moonshine - A 3 min en auto - 2.7 km

Medios de transporte

  • Alcoa - Aeropuerto de Knoxville (TYS) - 70 min en auto

Restaurantes

  • ‪Cliff Top Bar & Grill - ‬A 4 min en auto
  • ‪Subway - ‬A 3 min en auto
  • ‪Tennessee Cider Company - ‬A 3 min en auto
  • ‪Ole Red - ‬A 18 min a pie
  • ‪Pancake Pantry - ‬A 3 min en auto

Información de la propiedad

Gatlinburg View Lodge

Gatlinburg View Lodge dispone de wifi gratis en las áreas comunes, refrigerador en las áreas comunes y área con computadoras. Si llevas auto, podrás aprovechar el estacionamiento gratis. En la recepción encontrarás a un amable personal multilingüe que responderá todas tus consultas, incluso cuando necesites resguardo de equipaje, acceso a lockers y asistencia turística y para la compra de entradas. También tendrás sala de juegos o videojuegos, terraza y sala de estar compartida.

Propiedades similares

Sala de estar en el lobby
Brookside Lodge
Gatlinburg
  • Alberca
  • Desayuno incluido
  • Alberca infantil
  • Wifi gratuito
8.6 de 10, Excelente, 2,172 opiniones
$58 por noche
El precio actual es de $64
23 abr. - 24 abr.
Total con impuestos y cargos
Brookside Lodge

Servicios de la propiedad

Internet

  • Disponible en todas las habitaciones: wifi gratis
  • Disponible en algunas áreas comunes: wifi gratis

Estacionamiento y transporte

  • Estacionamiento gratis en la propiedad
  • Estacionamiento limitado en la propiedad
  • Estacionamiento con acceso para silla de ruedas disponible
  • Opciones de estacionamiento privado disponibles (no en la calle)

Actividades

  • Sala de juegos o videojuegos
  • TV en áreas comunes

Para familias

  • Comedor independiente en la habitación
  • Microondas en la habitación
  • Refrigerador con congelador en la habitación
  • Sala de juegos o videojuegos

Servicios generales

  • Casilleros
  • Guías
  • Refrigerador compartido
  • Resguardo de equipaje
  • Servicio de recepción con horario limitado

Servicios para huéspedes

  • Asistencia para tours y compra de boletos
  • Cambio de toallas (previa solicitud)
  • Personal multilingüe

Servicios ejecutivos

  • Área con computadoras

Exteriores

  • Área de entretenimiento al aire libre
  • Área de picnic
  • En las montañas
  • Fogata
  • Jardín
  • Muebles de exterior
  • Terraza

Facilidades para personas con discapacidad

  • Si tienes solicitudes de acceso especial, contacta a la propiedad utilizando los datos que aparecen en la confirmación de la reservación.
  • Acceso a pisos superiores solo por escalera
  • Acceso para silla de ruedas (puede tener limitaciones)
  • Alarmas visuales en los pasillos
  • Baño público con acceso para silla de ruedas
  • Escaleras con barandal
  • Estacionamiento con acceso para silla de ruedas
  • Lounge con acceso para silla de ruedas
  • Pasillo de entrada bien iluminado
  • Pasillo de entrada sin escaleras
  • Pasillos con barandal
  • Rampa de acceso para silla de ruedas
  • Servicio de valet para vehículos adaptados para silla de ruedas

Más

  • No se permite fumar en la propiedad
  • Sala de estar compartida

Amenidades en la habitación

Habitación

  • Se proporcionan sábanas

Baño

  • Amenidades de baño gratuitas
  • Baño privado
  • Jabón
  • Papel de baño
  • Se ofrecen toallas
  • Secadora de cabello
  • Shampoo
  • Tina o regadera

Entretenimiento

  • TV de pantalla plana de 40 pulgadas con canales satelitales

Alimentos y bebidas

  • Área de comedor independiente
  • Cafetera y tetera
  • Microondas
  • Refrigerador con congelador

Más

  • Acceso por pasillos exteriores
  • Aire acondicionado
  • Calefacción
  • Escritorio
  • Espacio para trabajar con laptop
  • Los artículos de limpieza son ecológicos

Políticas

Check-in

Inicio de check-in: 16:00. Fin de check-in 22:00
Edad mínima para hacer el check-in: 18 años

Check-out

Check-out antes de las 10:00

Instrucciones especiales de check-in

La recepción está abierta todos los días, de 08:00 a 22:00.
Los huéspedes que lleguen fuera del horario establecido recibirán un correo electrónico en un plazo de 24 horas antes de su llegada con instrucciones para hacer el check-in y el código de acceso. La recepción tiene un horario limitado.
Contacta a la propiedad, como mínimo, 24 horas antes de tu llegada para organizar el check-in. Utiliza la información de contacto incluida en la confirmación de la reservación.
La información proporcionada por la propiedad podría estar traducida con herramientas de traducción automática.
No se permiten mascotas. Los huéspedes que viajen con un animal de servicio deben comunicarse con el establecimiento antes de su llegada.

Remodelaciones y cierres

Se realizarán remodelaciones en la propiedad del 28 de marzo de 2026 al 11 de abril de 2026 (fecha de finalización sujeta a cambios). Se afectarán las siguientes áreas:
  • Zona exterior
  • Pasillo
  • Algunas habitaciones
Los trabajos de remodelación se realizarán solo durante el horario laboral. Se tomará todo tipo de precauciones para minimizar cualquier ruido y posibles molestias.

Formas de acceso

Código de acceso y servicio de recepción (horario limitado)

Formas de pago

Información importante

Información importante

Podría aplicarse un cargo por persona extra, que varía según la política de la propiedad
Es posible que debas presentar una identificación oficial con fotografía y una tarjeta de crédito, una tarjeta de débito o hacer un depósito en efectivo en el check-in para cubrir cualquier gasto imprevisto
Las solicitudes especiales no se pueden garantizar. Están sujetas a disponibilidad al momento del check-in y pueden tener un costo extra
Esta propiedad acepta tarjetas de crédito, tarjetas de débito y efectivo
Esta propiedad tiene espacios al aire libre, como balcones, patios y terrazas, que podrían no ser adecuados para niños; en caso de inquietudes, recomendamos que te comuniques con la propiedad antes de tu llegada para confirmar que puedas hospedarte en una habitación que se ajuste a tus necesidades.
Las normas culturales y las políticas para huéspedes pueden variar según el país y la propiedad. Las políticas que aquí se muestran las dicta la propiedad

Otros nombres de la propiedad

Work and Travel Lodge
Gatlinburg View Lodge Hotel
Gatlinburg View Lodge Gatlinburg
Gatlinburg View Lodge Hotel Gatlinburg

Preguntas frecuentes

Are free cancellation options available at Gatlinburg View Lodge?

Gatlinburg View Lodge provides free cancellation on some room rates. For additional details, take a look at the cancellation policy on our site.

¿Cuánto cuesta hospedarse en Gatlinburg View Lodge?

Al 16 abr. 2026, los precios encontrados para una estancia de 1 noche para 2 adultos en Gatlinburg View Lodge el 1 may. 2026 serán a partir de $137, con impuestos y cargos incluidos. Este precio es con base en el precio por noche más bajo encontrado en las últimas 24 horas para estancias en los próximos 30 días. Los precios están sujetos a cambios. Elige las fechas para obtener precios más exactos.

What's there to see around Gatlinburg View Lodge?

Guests enjoy the hotel's location in Gatlinburg based on their ratings, and it's a short 17-minute walk from Historic Ogle Log Cabin and also 15 minutes on foot from Traffic Light #3. You'll also find Ripley's Aquarium of the Smokies and Great Smoky Mountains National Park within a short drive.

Will I be able to park at Gatlinburg View Lodge?

Yes, self parking is offered for free at the hotel. Wheelchair-accessible parking is also available for guests.

Does Gatlinburg View Lodge have a casino on the premises?

No, Gatlinburg View Lodge doesn't have a casino.

Will I find an indoor pool at Gatlinburg View Lodge?

No, there is no indoor pool at this hotel.

What will couples enjoy most about a stay at Gatlinburg View Lodge?

Amenities at this hotel that appeal to couples include an outdoor entertainment area and a garden.

Does Gatlinburg View Lodge have a hot tub?

No, this hotel doesn't have a spa tub.

Does Gatlinburg View Lodge feature a restaurant that includes a breakfast menu?

No, Gatlinburg View Lodge doesn't have a restaurant that serves breakfast.

Will Gatlinburg View Lodge allow pets to stay for free?

No, pets aren't allowed at Gatlinburg View Lodge.

Does Gatlinburg View Lodge have connecting rooms available?

No, there aren't connecting guestrooms at this hotel.

How far is the airport from Gatlinburg View Lodge?

The closest major airport to Gatlinburg View Lodge is McGhee Tyson Airport (TYS), which is about 28.1 mi away.

Can I book a room with a balcony at Gatlinburg View Lodge?

Yes, every guestroom at Gatlinburg View Lodge comes with a balcony.

Opiniones de Gatlinburg View Lodge

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 465 de 843 opiniones
Puntuación de 8, es decir, Bueno. Basada en 175 de 843 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 68 de 843 opiniones
Puntuación de 4, es decir, Malo. Basada en 54 de 843 opiniones
Puntuación de 2, es decir, Terrible. Basada en 81 de 843 opiniones

8.6/10

Limpieza

8.2/10

Servicio y personal

7.6/10

Servicios

8.0/10

Condiciones de la propiedad

Opiniones

10/10 Excelente

Agustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
👍💯♨️
Se hospedó 2 noches en julio de 2023

10/10 Excelente

norma

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Exelente muy bonito y tranquilo
Se hospedó 1 noche en diciembre de 2022

2/10 Terrible

Mario José

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2022

4/10 Malo

Emma

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Jaime Lopez

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Lumarie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Nelson

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel limpio y agradable! Tiene una cocina comunitaria que la usamos para desayuno ,bastante completa. El señor que está de encargado o es el dueño , muy servicial y te orienta a las locaciones que podes visitar o donde ir a comer.
Se hospedó 6 noches en diciembre de 2020

10/10 Excelente

Ruben

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Excelente!!

Nuestra experiencia en este hotel fue excelente en atenciones, comodidad y limpieza. Puedo recomendar este hotel 100%.
Se hospedó 2 noches en agosto de 2020

2/10 Terrible

Brandee

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I never got to checkin. There was no office to checkin at even though email said it was at the top of the hill. I sent messages asking how to checkin and never got a response. I ended up having to find a room at another hotel. Signs that were posted pointing toward community center at the lodge said closed due to vandalism. 0/10 would not recommend this property to anyone.
Se hospedó 2 noches en julio de 2024

6/10 Aceptable

Thomas, Surfside

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
The Gatlinburg View Lodge has converted to weekly rentals. It is no longer a hotel. Chris and Audi, the caretakers, were very helpful and accommodated us, but they had to scramble to find us a room. The prior manager neglected to remove the Lodge from Expedia.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Garrett

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I read the previous reviews with people having difficulties getting into their rooms because this place has no front desk. I prepared myself, made sure i found the message that had my door code and check-in instructions. We pulled in around 9PM to find a sketchy couple fighting in the parking lot as we were unpacking our luggage. (I understand the motel has no control over this and not their fauly in any way, just gives you an idea of what kind of place this is) Two police cars show up asking about a woman screaming for help. We get to our room, enter the door code and nothing. Check and try several times and nothing. Cell service is limited so we had trouble getting a hold of someone. Once we did, told the guy on the other end what was going on, our room number and the door code we were given. He wants our expedia confirmation number. I explain i dont have it and cant get it, im on the phone (barely) and not enough service to load web pages. Asks for it again as hes getting some attitude about it, then says he will call back and hangs up. We're standing outside on the walkway, in the dark and cold waiting for a phone call. Nothing happens. About 5 mins later a woman walks by (talking on a phone) and says "are you having trouble getting into your room"? Just try XXXX number. We did and the door opens. Weird we thought but then noticed the code was just our room number with a "0" added to it. I'm guessing all rooms have the same setup. Room was dirty, shower clogged

2/10 Terrible

todd

Se hospedó 1 noche en abril de 2024

2/10 Terrible

Kristi

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I will never recommend this place. My family and I were planning the stay there for 7 days. After the first night we called Expedia telling them everything that went wrong. Expedia then called the hotel and the lady said everything I said was false. The only person that helped us out was the maintenance man. Him and his wife were the nicest sweetest people. They helped us out with whatever we needed. If it wasn’t for them that place would go down hill. I’m so glad Expedia was able to find us a a new hotel.
Se hospedó 6 noches en marzo de 2024

8/10 Bueno

Cristian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Looks rough from outside, but clean and safe inside. Kitchen and common areas were messy and unkept, but our room was great. Clean, everything worked and looked good, no smell or anything weird. My gf and I were happy. Good access to trolly also!
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Juan

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Carrie

Le gustó: Limpieza y servicios
No le gustó: Servicio y personal
This is a very basic no frills place to stay. The bed was comfortable and the sheets were soft. The hotel is noisy and one night I called the police on a loud fight outside. The text gave me check in directions for a late arrival and said if I needed anything to let them know. I let them know I’d like an additional blanket, soap bar, and towel and never heard anything. I called and text and heard nothing. Was nice to have refrigerator and microwave in the room. Shower was good (but not a lot of pressure) except very low and the mirror is also very low—i could only see up to my neck without ducking down. There is never anyone in property or a front desk that I could find. It was an odd experience but okay for a cheaper place to stay.

6/10 Aceptable

Jackie

Viaje familiar
Le gustó: Limpieza
No le gustó: Servicio y personal y servicios
This was a contactless property. When we entered the room the bed was wet on the surface, there were no cups, 5 tissues. There was a coffee maker but no coffee or coffee supplies. We let them know via text per their instructions and asked for these supplies but there was no response or replacement. The electrical outlets on the lights above the bed would not keep the prongs secularly on place.The property was clean, the bed and pillows were quite comfortable. We will not sat here again nor refer to anyone based on the missing items and no replacement even though we asked.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Kristine

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Just what we needed

I booked this room without reading the reviews, but based on the 8.2 out of 10 rating. On our way down, I DID read the reviews and was worried about what I got us into. Our stay had ZERO issues. Contactless check in was great, given the fact that we arrived later than we expected. The room was clean and comfortable. We had plenty of HOT water. My kids enjoyed the bunkbeds. It wasn't anything fancy, we just needed somewhere to sleep, shower, and rest in between doing things during the day and the evening. It was perfect.
Se hospedó 3 noches en marzo de 2024

2/10 Terrible

Lila

Viaje familiar con niños
When I arrived and the hotel, I went looking for the front desk. All the signs on the way directed which direction things were except the front desk. I walked the entire hotel in the dark and rain. I went walking down the big hill we had to go up to the hotel and start walking up the road toward a house I thought might be the check in building. However, it was someone’s house. I started walking back to the hotel and saw a girl and boy walking a dog, so I stopped them and asked if they knew where the front desk was so I could get my room number and key. Turns out the girl was the manager of the hotel and lives there and she said there was no front desk, it was turned into a contactless hotel. Where the front desk was suppose to be was boarded up with a for rent sign that said long term rentals and weekly rentals available. I told her I had a booking and I needed to know my room number and get my keycard or key. She said I should have gotten an email from Expedia with the information on it. I told her I never received it and that I had already called the number listed on the welcome email I received after booking 4 times and got no answer. After giving her all my information she called her supervisor and was able to verify my identity so I could get my room number and key code. All of this in the middle of the street, in the dark and rain. After I got the information, I was told there was a bear living there that could open car doors and walk down the balcony.
Se hospedó 2 noches en marzo de 2024

2/10 Terrible

Quincy

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
On November 23, 2023, at 2 am, we checked into a hotel that we had booked through Expedia on November 14, without seeing it beforehand. The hotel sent an automated text with a digital check-in code. Despite no desk personnel being available, we used the provided digital check-in code to enter the room. To our dismay, the room was in an unsatisfactory condition—unclean, unmade bed, bugs, dirty carpets, wall damage, 2 twin beds pushed together with egg crate as a mattress and regular box springs, etc. Promptly, we left the premises and attempted to contact the hotel via the provided phone numbers, but our calls went unanswered. With no front desk personnel in sight, we decided to check into another hotel. DO NOT STAY HERE!

2/10 Terrible

Juan

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I recommend any one who is planning to stay at this property to read the reviews. I won't have time to write the negatives of it.
Se hospedó 3 noches en diciembre de 2023

2/10 Terrible

John

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

Poor really avoid - don't believe the + hype

I'll start by saying I don't know were folks who gave this place 3 or more stars ever stayed before. The unfortunate reality is the description and photos paint a bogus story of what this is. It's a 3rd rate elevated motel that makes Super 8 look like the Hilton. They should be tarred and feathered for charging more than $200 a night, as well as not providing refunds. The is no check-in desk/office or live person. It's all done through hotel.com app or texted. There is "No One" to physically talk to or see. You can send text messages or call the number provided and never get a response or call back. Community kitchen is not what you think....it's a small galley kitchen for communal cooking. Community Center is a room converted to be a business center, billiards room, place to play video games and go to the bathroom. Rooms are small, no coffee makers, small refrigerators and microwave. TV satellite service takes half a day to get to work. Wi-Fi service is intermittent and takes the system 10 minutes to either recognize the password or log you into it. It's true that there is no hot water. The bath tub had mold around it where it meets the tile. The rooms are dusty, with people's hair and just filthy out right. The beds are old college dorm beds. The springs make the classic loud sound everytime you get in, out or just move. There is real air flow so the room is stagnant. The toilet fills slowly and needs to be flushed twice. See my Google Review!
Se hospedó 4 noches en diciembre de 2023

4/10 Malo

Cesar and Barbara

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal

Not so hidden gem with freezing water

We really wanted to enjoy this property. We were surprised at how new the furnishings were. The bed was very clean. The sheets were very soft, you have a full size refrigerator, microwave, and a kitchen table with a Keurig. This hotel would be a gold mine if it had not been for the cold water. I really wanted to love this place, but unfortunately having to reach out to the owner and not getting a solution is the reasoning behind this review. We were told at 4pm to let the water run for 10 minutes and it would get hot. It did not. We left the hotel and picked up a few things in town. We come back that night to shower, and I couldn’t even stand the water temperature for 2 minutes. The water was coming out almost ice cold. We decided to again let the water run for 10 minutes, and nothing happened. We continually called the owner only for him to send us to voicemail. The runner for the hotel did come up with towels and explained that “others” were taking a shower and to wait. This is what the other person on her end of the phone told her to tell us. We were never followed up with.This was a 5 night stay, and we were never contacted back once. This would be the perfect hidden gem, but unfortunately this place lacks proper management and has no hot water. If you can bare a cold shower, this place would be suitable for you especially for the price in Gatlinburg this time of year. We were on the 2nd floor facing the woods on the very end of building closest to the outdoor seating.
Se hospedó 5 noches en diciembre de 2023

2/10 Terrible

Melissa

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

The worst stay ever

I have no idea where to even start. The room had black mold on the wall, bug infested, and absolutely no hot water. This was by far the worst hotel I ever stayed at in my lifetime. We spent the entire stay killing bugs that we had to google to find out what they were. We complained and all we got was the “maintenance” came and swept them up. We were given one towel for 2 people. The bathroom had mold as well and not a drop of hot water considering the temps outside. It smelled musty and the bed was 2 twin bunk beds pushed together. The bed had a hump in the middle which made it horrible to sleep on. This place should not be allowed to remain open because it is a health hazard for sure. I’m not sure if management has changed since the good reviews but it is definitely horrible now. The check in process was a nightmare. We had to call 7 times before we were given a room number and door code. Steer clear of this place.
Se hospedó 2 noches en diciembre de 2023

2/10 Terrible

Kelsey

Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
This particular property started off awful from the moment we got to the hotel. The “customer service” number you call RARELY will answer the phone. When he did manage to answer my calls the first time he told me I had no reservation then hung up on me. If it wasn’t for the awesome cleaning staff that hotel we would’ve never gotten in touch with a manager for ANYTHING! Our check in time was 4 and we weren’t able to get in our room until almost 5. The customer service for this hotel is a complete joke and is VERY VERY VERY RUDE. We will never stay here again nor will I ever recommend this hotel to anyone. Do yourself a favor and just don’t book here if you want to enjoy your stay. No hot water either fyi so if you like cold showers then good for you.
Se hospedó 2 noches en diciembre de 2023

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