It needs to be updated but I’m not sure that’s going to help the paper thin walls.
Great stay cute loft in town
Room 107 We thought the room was not very clean at all. Noticed a lot of dust and there was long and short hairs on the bathroom floor and in the tub. The bathtub spout was almost falling out of the wall. The towels were very rough. We had a few kleenex in the box but it was never replaced. I didn't want to walk barefoot on the floor at all. The mirror was dirty too. I would NEVER again pay that amount of money for a room like it. On the plus side, the clerk in the office was very nice and friendly.
Ceiling leaked while we were in the room, mold on walls, bed not clean, cigarettes left from previous customer, bathroom was dirty, microwave was very gross, staff was absolutely horrible and refused to acknowledge it when it was brought to their attention.
We liked the location. The building was unique but old. The walls inside needed painting, the shower rod was shaky, and there were no plugs beside our beds for our phones and the hotel phone had no ringtone. The beds were comfortable, pillows could
Please improve breakfast offerings. Please clean up cig butts by stairs.
My room the bed was wet from room above it and they made me down grade rooms because I got it through orbitz at a cheaper price
Beautiful 😍❤️😍❤️ very big rooms beautiful lodge close to everything
Loft toilet was blocked and filled to the rim. Someone spilled beer in the HVAC unit and it stunk terribly. The refrigerator was unplugged when we got there and also stunk. The room wasn’t filthy but it was far from clean. I’d pass if you can stay somewhere a bit more well kept.
We had a jacuzzi in the room. And a fireplace. The room was very clean.
It’s OK, it’s an old building and they have not invested money back into cosmetic things - however everything was clean, we had plenty of towels, and the beds/pillows were enjoyable. A little pricey if you think about just the room but the location absolutely makes up for it.
Close to everything. We walked along the river and walked to The Island.
Proximity to Island area was very convenient. Enjoyed the Riverwalk area as well.
Not that clean. Tv upstairs was full of dust. Cracked floors . Facility needs to be updated.
You can go in the back of Timber Lodge on the side walk next to the creek and walk to the Island -That's a great place.
Timbers Lodge places you next to Island at Pigeon Forge and within a 10-minute stroll of other popular attractions like The Comedy Barn Theater. This 53-room hotel welcomes guests with in-room amenities like refrigerators, microwaves, and coffee makers.
Timbers Lodge's 53 rooms provide full-sized refrigerators/freezers, microwaves, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Ironing boards and wardrobes or closets are other standard amenities.
Guests of Timbers Lodge enjoy access to free WiFi in public areas, a seasonal outdoor pool, and coffee in a common area. You can put free parking to good use if you drive. Front-desk staff can help with tours or tickets, and provide local restaurant recommendations. This smoke-free hotel also has a vending machine.
It needs to be updated but I’m not sure that’s going to help the paper thin walls.
Great stay cute loft in town
Thank you for the perfect rating. We are glad you had a wonderful time at Timbers Lodge. It was a pleasure having you as our guest, and we look forward to welcoming you back for another outstanding experience.
Room 107 We thought the room was not very clean at all. Noticed a lot of dust and there was long and short hairs on the bathroom floor and in the tub. The bathtub spout was almost falling out of the wall. The towels were very rough. We had a few kleenex in the box but it was never replaced. I didn't want to walk barefoot on the floor at all. The mirror was dirty too. I would NEVER again pay that amount of money for a room like it. On the plus side, the clerk in the office was very nice and friendly.
Thank you for being our guest at the Timbers Lodge. We wish we had the opportunity to address any issues while you were here. We value your business and hope to welcome you back soon.
Ceiling leaked while we were in the room, mold on walls, bed not clean, cigarettes left from previous customer, bathroom was dirty, microwave was very gross, staff was absolutely horrible and refused to acknowledge it when it was brought to their attention.
Thank you for being our guest at Timbers Lodge for 2 nights. You had brought to our attention about the ceiling and hot water only. We tried to explain to you that when whomever showered upstairs, if the shower curtain was outside of the tub/shower when someone showers, it causes water to go onto the floor, and it has nowhere to go but down. You refused the offer of a refund and leave, if you wanted, when it was offered to you multiple times. You said there was no hot water, however, there was. We had no complaints from the other 40 rooms in the building you were in. Maintenance went to the room to check the tub/shower and there was a pool of water on the floor from whomever had showered. Staff tried to help, even when you said there were no other hotels, you were given the names of 7 hotels that would sleep 6 people. You did not bring the bathroom or microwave issues to any staffs attention or we would have rectified it. We apologize for any issues you had while you were.
We liked the location. The building was unique but old. The walls inside needed painting, the shower rod was shaky, and there were no plugs beside our beds for our phones and the hotel phone had no ringtone. The beds were comfortable, pillows could
Thank you for being our guest at the Timbers Lodge. We wish we had the opportunity to address any issues while you were here. We value your business and hope to welcome you back soon.
Please improve breakfast offerings. Please clean up cig butts by stairs.
Morgan, Thank you for your wonderful rating and being our guest. Due to the COVID-19 pandemic, we are limited on what we can serve for breakfast.
Thank you for choosing our hotel for your stay. We are disheartened to see your rating, and we sincerely apologize for not living up to your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience.
My room the bed was wet from room above it and they made me down grade rooms because I got it through orbitz at a cheaper price
Thank you for choosing our hotel. We are sorry for the difficulties you encountered in your room. We have shared your concerns with appropriate individuals to improve our guest experience moving forward. Your feedback is valuable to us, and we hope you will give us an opportunity to demonstrate our best on a future visit. Raj Patel, General Manager
Thank you for your nice rating and for letting us know that your stay at Timbers Lodge was a great one. It was a pleasure having you as our guest, and we look forward to welcoming you again in the near future. Raj Patel, General Manager
Beautiful 😍❤️😍❤️ very big rooms beautiful lodge close to everything
It is nice to read your stay with us was enjoyable on every front. Nothing is more important than your satisfaction, so we are delighted to know how happy you were with our spacious as well as beautiful accommodations and convenient location. It was a pleasure having you as our guest, and we hope to see you again soon at Timbers Lodge. Raj Patel, General Manager
Thank you for your feedback. We regret your disappointment with the room. While we agree that some of our accommodations are beginning to show their age, we are constantly updating and refreshing our facilities.