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Recent guest reviews

We stayed in the King Suite, with jetted tub. It was VERY nice. Definitely worth the $! Great location!

Awful. We booked a suite for 6 people, asked for extra pillows and blankets to accommodate the group size. The woman working the counter told us there was no more pillows or blankets and then tried to say she brought us sheets but no one answered the door..... we never left the room unoccupied. Thankfully Daniel came in after her and got us more blankets and pillows and was very nice and helpful. If I could rate him alone he would get 5 stars. The pull out mattress was so thin. There was no padding at all. The tub leaked and was nasty and grimy. The hot tub smelled heavily of mildew. I would not recommend this place at all.

Old, dirty, slow to fix issues, frondesk clueless.

The property is good for a quick visit. No frills. We felt safe. Breakfast was nice.

It was a good hotel for a reasonable price. The room was clean and well kept up during our stay.

Older hotel but nice for the price. We initially were in room on street side which was a bit noisy but then switched to room on other side which was quiet. Breakfast was decent.

Room had no view. Room was dirty Room smelled like chlorine & very humid Very expensive Too many kids in pool Air conditioner dripped on floor Had to use air conditioner to take away humidity Mouse turds in drawer

Good value for one night stay. Easy check - in. Location good. Nice to have a refrigerator and microwave in room.

The staff didn't speak or understand English. The cops were there I will not recommend to anyone.

In town for family Christmas. Staff was very nice, at our motel and the location was great. While the room was clean, there was only one computer desk chair to sit in and the room seemed small for two people and our luggage. If we wanted to relax, we had to hop up on the beds. I will say that for the cheaper price that I paid for the room, I probably should have not expected more than I received. On my next trip, I would probably pay a little more for a more comfortable room.

I booked a jacuzzi room for a weekend getaway. When I got to the floor I was staying on, I was greeted to an awful odor when the elevator doors opened. It was so bad if I could've cancelled my room I would have. It only got better from here. A similar odor met me in my room. After turning on the ac unit, it went away somewhat. The next morning is when things got really interesting. The jacuzzi had soap scum inside the jets along with a waterline surrounding the tub from the previous users. The mirrors had fingerprints and dust on them. When using the shower, the shower head made an awful high pitched squealing that made you get out as soon as possible. While getting dressed, I noticed a lot of dust behind the tv. After seeing this, I want to see what else had been missed. The pictures above the bed had a thick coating of dust that rolled off when you ran your finger across the top. In between the tv stand and the dresser, someone previous had spilled something. When I turned on the lights in the morning, the light that was on the side of the wall had numerous bugs down in the fixture. Both the coke and ice machine were out of order, so you had to go to another floor to get these items if you wanted them. The lazy river water looked disgusting. If I had brought a bathing suit, it would have stayed in the bag.

Had a great time. Staff was excellent and attentive. Good location and very clean!

The hotel was nice, and conveniently located near Gatlinburg.

My sister and I decided to come up for the weekend and shop in nearby Pigeon Forge. We did not want to stay in Pigeon Forge due to heavy daytime traffic.So the location of this place was ideal. The hotel's cleanliness and staff were awesome. There was plenty of hot water in the shower. The rooms and bathrooms were spotless and breakfast was delicious!!! I will be staying here again.

My husband and I chose this hotel for the price and location. It is within walking distance to the shops and activities on the main strip in Gatlinburg. It was nice and quiet. The room was clean and comfortable. The front desk clerk was very cordial and helpful. I would definitely stay here again. Maybe next time we will have time for the pool and lazy river.

The hotel was great!! I will recommend to all my friends that want to go.

In a good spot with walking distance to the main strip.

the hotel was neat and clean. The lazy river was awesome. Staff was friendly. We even stayed an extra night there. Laundry on site-again a clean area.

The beds and pillowswere very comfortable, the pool and hot tub were clean. The room and bathroom were clean. It would be nice if snack vending machines were available. The breakfast was advertised as a hot breakfast but the only thing hot was the ability to make waffles, toast, or oatmeal, everything else was cereal, muffins, and fruit.

E Parkway Gatlinburg TN

Hotel highlights

  • Walking distance to Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Sleep Inn & Suites places you within a 15-minute stroll of popular sights such as Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. This 70-room hotel welcomes guests with free breakfast and conveniences like an indoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 7:00 AM to 10:00 AM.


Rooms

Sleep Inn & Suites's 70 rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LED TVs with satellite channels. Free weekday newspapers, free local calls, and hair dryers are also standard.


Property features

Guests of Sleep Inn & Suites have access to an indoor pool, a lazy river, and a spa tub. A stay here includes free parking. Front-desk staff are standing by 24/7 to assist with any requests. Other amenities at this golf hotel include free WiFi in public areas, a meeting room, and coffee/tea in a common area.

Room options

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking, Balcony

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for Sleep Inn & Suites

Everyone (3) Couples (13) Family (13) Other (1)
4
Partner Couples

We stayed in the King Suite, with jetted tub. It was VERY nice. Definitely worth the $! Great location!

By , from Knoxville on Jul 21, 2020

Review comment responded on Jul 21, 2020

Hello Nate, It is very nice to see your positive comment about our hotel. Our team is really delighted with your appreciation. We are privileged to have guests like you. Please come back again and have a fantastic stay. Sincerely, Hotel Manager.

2
Family

Awful. We booked a suite for 6 people, asked for extra pillows and blankets to accommodate the group size. The woman working the counter told us there was no more pillows or blankets and then tried to say she brought us sheets but no one answered the door..... we never left the room unoccupied. Thankfully Daniel came in after her and got us more blankets and pillows and was very nice and helpful. If I could rate him alone he would get 5 stars. The pull out mattress was so thin. There was no padding at all. The tub leaked and was nasty and grimy. The hot tub smelled heavily of mildew. I would not recommend this place at all.

By , from Indiana on May 24, 2020

Review comment responded on May 30, 2020

Dear Guest, We have noted your feedback and are disappointed to hear that you left us dissatisfied with your recent experience at our property. We deeply apologize for all the issues you faced during your stay and regret not having the opportunity to assist you when it mattered the most as we are always here to help. We will make sure this is an isolated issue & it does not happen again next time you visit us. Please do visit us again. Sincerely, Hotel Manager

2
Family

Old, dirty, slow to fix issues, frondesk clueless.

By on Jul 1, 2019

Review comment responded on Jul 3, 2019

Dear Guest, Thank you for posting a candid feedback from your recent stay with us. I was concerned to see that you were not impressed with our property. I would like to apologize for all the inconvenience caused to you during your stay. Rest assured, your comments will be shared with our management team to properly address your concerns. Again, thank you for the review and for staying with us. I hope that you would still consider staying with us again in the future. Sincerely, Hotel Manager

5
Everyone

By on Jun 15, 2019

Review comment responded on Jun 17, 2019

Dear Guest, Thanks for the stay and great feedback by giving us a 5-Star rating. It is really encouraging. We feel proud when we get such ratings and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager

3
Family with small children

The property is good for a quick visit. No frills. We felt safe. Breakfast was nice.

By , from US on Mar 13, 2019

Review comment responded on Apr 8, 2019

Thank you for taking time to tell us about your stay at our hotel and for your comments.

4

good hotel, good price

Everyone

It was a good hotel for a reasonable price. The room was clean and well kept up during our stay.

By , from Georgia on Oct 12, 2017

Review comment responded on Nov 8, 2017

We are glad you chose to stay with us. Please visit us again soon.

4

nice older hotel

Everyone

Older hotel but nice for the price. We initially were in room on street side which was a bit noisy but then switched to room on other side which was quiet. Breakfast was decent.

By , from california on Sep 30, 2017

Review comment responded on Nov 8, 2017

Thank you for staying with us.

3

birthday trip

Couples

Room had no view. Room was dirty Room smelled like chlorine & very humid Very expensive Too many kids in pool Air conditioner dripped on floor Had to use air conditioner to take away humidity Mouse turds in drawer

By on Dec 1, 2015

4

overnight stay

Family

Good value for one night stay. Easy check - in. Location good. Nice to have a refrigerator and microwave in room.

By on Aug 3, 2015

5

dirty

Family

The staff didn't speak or understand English. The cops were there I will not recommend to anyone.

By on Jun 26, 2015

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