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Holiday Inn Pigeon Forge

3.0 out of 5.0

Recent guest reviews

Stuff very helpful, close to everything , room big enough for all 4 of us ,clean .

Great location for other attractions, Between Sieverville and Gatlingburg, where you could find more attractions to see.

Overall okay hotel. Very handicap friendly as they had a lift for those who needed it next to the swimming pool.

I travel to Pigeon Forge twice a year for work. I have always stayed at this hotel because it is located right by the convention center and has always been nice and cozy. I have noticed though the last couple times that the beds are getting more and more uncomfortable. I am not sure why but this last time it felt like I was sleeping on a sheet of plywood. My air unit was acting up as well. I had to turn it off and back on to get it to work. Could just have been my room but I don't know if I will be staying here anymore. I might venture out to another hotel. Staff is always nice and the food was good from room service the one time I had it.

Hotel was very clean, quiet. Plenty of parking. On the main street but set back so you don't hear all the traffic. The food in the hotel restaurant was very good. Our bathroom faucet was very loose and we called and they came and fixed it right away. The woman from the cleaning staff arrived the morning after we arrived and left us a note about the fact that she wouldn't clean our bathroom floor because we had left an accessory bag on the floor and she used bleach and didn't want to touch our belongings or ruin them bay using the bleach. Very conscientious. Nice that they had an elevator. The man at the desk didn't put us too far from there after I told him my husband has a hard time walking long distances. We really enjoyed our stay.

We wanted to take a weekend trip and chose this hotel. The staff was friendly upon our arrival. When we opened the door to the room it was VERY hot in the room. We thought maybe the heat had jammed up or something. We adjusted the temperature and left to check everything out. We have a six year old and he absolutely loved the pool and gaming area downstairs. They also had it decorated beautifully for Christmas! When we returned to our room the temperature hadn't changed and we decided to call the service desk. Without hesitation they put us in a different room which was much better. Overall it was a great hotel stay.

Overall stay was ok. We didn't like the mattres, so next day our room was changed to a better one

This is our "go to" place. This is the second time we have stayed here. It is clean and the staff are friendly. I only wish they would have a continental breakfast. The pool is awesome with a waterfall and in door, so it can be enjoyed anytime day or night or regardless of weather. Nice atmosphere, and we will stay here again.

Clean hotel. Perfect location. Would recommend and stay again.

The hotel was very nice and clean. The location couldn't have been better.

We had a great time. Resteraunt was a little overpriced.

The dinners for 11 people were over cooked or burnt. For breakfast the buffet eggs were very dry and even the omelet from the menu was over cooked. But the staff was outstanding. We only ate in the restaurant twice but that was enough.

As Holiday Inns go, this one is a bit dated, but not stale. Comfortable is a good word for it

Great value for our weekend get away. Staff was very friendly. Room was very clean

Great experience. Staff was very helpful. Room was very clean.

Staying here made our vacation more fun. The staff was beyond friendly and the room was very comfortable. Location was great, everything was within walking distance.

Had a nice time. Enjoyed riding the trolley to the mall. Hotel clean and comfortable. Hotel restaurant food not good. Would stay there again but go out for dinner.

Hotel had every thing we asked for and needed. Will stay there again when in Pigeon Forge.

Hotel in a run down area * I travel frequently on business if this hotel was renovated it needs to be looked at very closely. Bath tubs need replaced and some doors

[...] It took them more than 30 minutes to check me in.The location was good but the towels were dirty and the AC was very loud

3230 Parkway Pigeon Forge TN

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Indoor pool

Holiday Inn Pigeon Forge places you next to Fantasy Golf and within a 5-minute walk of Big Top Arcade. This 206-room, 3-star hotel has conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi. Xtreme Racing Center and Professor Hacker's Lost Treasure Golf are a short walk away.


Dining

Enjoy a bite to eat at Louies Grill, the hotel's onsite restaurant. Savor a meal from the comfort of your room with room service. Start each morning with full breakfast, available for a fee from 7 AM to 11 AM.


Rooms

The 206 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect TVs with cable channels, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries, and beds are dressed in pillow menus. Other amenities include free newspapers, free local calls, and ironing boards.


Property features

At Holiday Inn Pigeon Forge, guests enjoy features like an indoor pool, a 24-hour fitness center, and a spa tub. If you drive, take advantage of free parking. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, tours or tickets, and securing valuables. Additional amenities include free WiFi in public areas, 7 meeting rooms, and a conference center.

Room options

Room, 1 King Bed, Non Smoking (LEISURE)

King 1 | Sleeps 3

Standard Room, 2 Double Beds, Non Smoking

Full 2 | Sleeps 4

Room, 2 Double Beds, Non Smoking (LEISURE)

Full 2 | Sleeps 4

Standard Room

Full 1 | King 1 | Sleeps 2

Guest reviews for Holiday Inn Pigeon Forge

Everyone (3) Couples (14) Business (2) Family (17) Friends (2)
5

pleasant hotel ,stuff very nice

Everyone

Stuff very helpful, close to everything , room big enough for all 4 of us ,clean .

By on Nov 29, 2016

Review comment responded on Dec 2, 2016

Dear Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

4

great location for other attractions.

Families

Great location for other attractions, Between Sieverville and Gatlingburg, where you could find more attractions to see.

By , from Ohio on Nov 28, 2016

Review comment responded on Dec 2, 2016

Dear Bill, ]Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us and that you found our location to be clean and convenient. We value your feedback and hope you will visit us again. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

4

decent but overpriced

Everyone

Overall okay hotel. Very handicap friendly as they had a lift for those who needed it next to the swimming pool.

By , from s on Jul 18, 2016

Review comment responded on Aug 26, 2016

Dear Hoosier, Thank you for your comments regarding your recent stay. I am pleased to see that overall you enjoyed your stay with us and we would welcome the chance to serve you again the next time you visit Pigeon Forge. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

4

multiple stays at this hotel for a couple years

Everyone

I travel to Pigeon Forge twice a year for work. I have always stayed at this hotel because it is located right by the convention center and has always been nice and cozy. I have noticed though the last couple times that the beds are getting more and more uncomfortable. I am not sure why but this last time it felt like I was sleeping on a sheet of plywood. My air unit was acting up as well. I had to turn it off and back on to get it to work. Could just have been my room but I don't know if I will be staying here anymore. I might venture out to another hotel. Staff is always nice and the food was good from room service the one time I had it.

By , from Salem, OR on Apr 13, 2016

Review comment responded on Aug 26, 2016

Dear Nicole, Thank you for your candid review. We apologize that your recent stay did not meet the expectations you had of us from your previous stays. Guest satisfaction is our top priority and I'm disheartened to hear that your stay was not a complete success. We would welcome the opportunity to serve you again so we may provide you with the kind of experience you are used to receiving from us. Sincerely, Jennifer B. Assistant Guest Services Manager Holiday Inn Pigeon Forge

4

fall getaway

Couples

Hotel was very clean, quiet. Plenty of parking. On the main street but set back so you don't hear all the traffic. The food in the hotel restaurant was very good. Our bathroom faucet was very loose and we called and they came and fixed it right away. The woman from the cleaning staff arrived the morning after we arrived and left us a note about the fact that she wouldn't clean our bathroom floor because we had left an accessory bag on the floor and she used bleach and didn't want to touch our belongings or ruin them bay using the bleach. Very conscientious. Nice that they had an elevator. The man at the desk didn't put us too far from there after I told him my husband has a hard time walking long distances. We really enjoyed our stay.

By on Oct 27, 2015

5

very nice getaway

Families

We wanted to take a weekend trip and chose this hotel. The staff was friendly upon our arrival. When we opened the door to the room it was VERY hot in the room. We thought maybe the heat had jammed up or something. We adjusted the temperature and left to check everything out. We have a six year old and he absolutely loved the pool and gaming area downstairs. They also had it decorated beautifully for Christmas! When we returned to our room the temperature hadn't changed and we decided to call the service desk. Without hesitation they put us in a different room which was much better. Overall it was a great hotel stay.

By on Dec 23, 2014

3

family long weekend

Families

Overall stay was ok. We didn't like the mattres, so next day our room was changed to a better one

By on Nov 30, 2014

4

awesome

Couples

This is our "go to" place. This is the second time we have stayed here. It is clean and the staff are friendly. I only wish they would have a continental breakfast. The pool is awesome with a waterfall and in door, so it can be enjoyed anytime day or night or regardless of weather. Nice atmosphere, and we will stay here again.

By on Aug 25, 2014

4

good hotel

Couples

Clean hotel. Perfect location. Would recommend and stay again.

By on Mar 14, 2014

4

great location

Families

The hotel was very nice and clean. The location couldn't have been better.

By on Dec 27, 2013