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Recent guest reviews

The rooms had bugs and it smell like cigarettes

Avoid booking any rooms on the ground floor. There were insects (centipedes and roly polys) throughout the room on the floors. The ceilings were an eye sore. There was plaster w/rust color hanging from the ceiling and water damage in the corners of the celings. I was grateful for NO bed bugs.

Place is great

The hotel is located on a good spot but the traffic is horrible

It was great over all ! No issues what so ever will definetly be back !

Hotel was decent. Pool is kinda small. Beds were comfy.

Location was good. Close enough but just far enough from busy areas

Someone knocked on our door at 8:20 pm. I would not open the door as I was not expecting company. I called the office and told them and they said let me check with our maintenance man. Then they left me hanging...

Overall decent, but could have been better. Cleanliness 3/5: Our four year old found a piece of rubber mulch and a can of chewing tobacco on the floor. Friendliness 4/5: Everyone was generally friendly, but nothing above and beyond. Facilities 3/5: (1) They had signs on the ice machines that they weren't for coolers. Maybe I'm weird, but I always use hotel ice machines for the cooler. (2) The laundry facilities required multiple dry cycles for, what I thought, was a medium/large load. $2.50 a cycle, that gets expensive. (3) We didn't use the pool or anything, but they did seem well maintained. (4) During the first part of our stay, it was generally empty... the weekend got busy tho and it didn't look like parking could be an issue. Breakfast 2/5: They only had sack breakfasts... if you call it that. It is just a muffin, orange, and cheap granola bar. This was "due to Covid", and I guess was a decent gesture. Personally, I'd prefer a grab and go style with the sack. Maybe some dry cereal, a bottle of milk, muffins, etc. Something to show a little effort went into it. Housekeeping (n/a): Personally, I prefer this way all the time... only clean if I specifically ask. I know some like more pampering though. We're generally clean and so it wasn't a huge deal. We just laid our towels out and let them give us more if we needed them. Overall, it was a decent stay, but nothing special.

Close to all of the attractions in the area. Low price.

The indoor pool and indoor hot tub. How close it was to everything

Parking lot was kind of small for all the rooms they should add more.

They did an excellent job in keeping the hotel very clean! Both pool areas were very well maintained also. The breakfast was so delicious and the employees were quick to fill up the missing items. Overall we had a great experience!

The family sweet was very roomy. Its was remodeled very nicely and the pools where very clean and fun. Loved the hot tub.

I have been staying here off and on since I was a little boy. This time I stayed with my 11 year old son. The property has been very well maintained and is easily on par with some of the $100+ rooms per night.

Parkway Pigeon Forge TN

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Best Western Toni Inn places you next to Dolly Parton's Stampede Dinner Attraction and within a mile (2 km) of Big Top Arcade. This 115-room hotel has free breakfast along with conveniences like an indoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast.


Rooms

Best Western Toni Inn's 115 rooms are air-conditioned and provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and TVs with cable channels. Bathrooms offer hair dryers and free toiletries. Ironing boards are also included.


Property features

Guests staying at Best Western Toni Inn enjoy an indoor pool, a spa tub, and free WiFi in public areas. If you plan to drive, free parking is available. The front desk is staffed 24/7 to help with tours or tickets, and answer any questions about the accommodations. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a terrace.

Room options

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Family Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

3 Queen Beds | Sleeps 6

Standard Room, 2 Queen Beds, Non Smoking, Fireplace

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Fireplace

1 King Bed | Sleeps 2

Guest reviews for Best Western Toni Inn

Everyone (10) Couples (1) Family (10)
3
Family with small children Business Business

The rooms had bugs and it smell like cigarettes

By on Jul 9, 2021

2
Family with small children

Avoid booking any rooms on the ground floor. There were insects (centipedes and roly polys) throughout the room on the floors. The ceilings were an eye sore. There was plaster w/rust color hanging from the ceiling and water damage in the corners of the celings. I was grateful for NO bed bugs.

By on Jul 8, 2021

5
Family

Place is great

By on Jun 22, 2021

5
Family

The hotel is located on a good spot but the traffic is horrible

By on Apr 9, 2021

3
Everyone

By on Apr 6, 2021

5
Family with small children

It was great over all ! No issues what so ever will definetly be back !

By on Mar 12, 2021

4
Family Family with small children

Hotel was decent. Pool is kinda small. Beds were comfy.

By on Jan 18, 2021

3
Family

Location was good. Close enough but just far enough from busy areas

By on Dec 19, 2020

3
Everyone

Someone knocked on our door at 8:20 pm. I would not open the door as I was not expecting company. I called the office and told them and they said let me check with our maintenance man. Then they left me hanging...

By , from Lowell N C on Oct 24, 2020

3
Family Family with small children

Overall decent, but could have been better. Cleanliness 3/5: Our four year old found a piece of rubber mulch and a can of chewing tobacco on the floor. Friendliness 4/5: Everyone was generally friendly, but nothing above and beyond. Facilities 3/5: (1) They had signs on the ice machines that they weren't for coolers. Maybe I'm weird, but I always use hotel ice machines for the cooler. (2) The laundry facilities required multiple dry cycles for, what I thought, was a medium/large load. $2.50 a cycle, that gets expensive. (3) We didn't use the pool or anything, but they did seem well maintained. (4) During the first part of our stay, it was generally empty... the weekend got busy tho and it didn't look like parking could be an issue. Breakfast 2/5: They only had sack breakfasts... if you call it that. It is just a muffin, orange, and cheap granola bar. This was "due to Covid", and I guess was a decent gesture. Personally, I'd prefer a grab and go style with the sack. Maybe some dry cereal, a bottle of milk, muffins, etc. Something to show a little effort went into it. Housekeeping (n/a): Personally, I prefer this way all the time... only clean if I specifically ask. I know some like more pampering though. We're generally clean and so it wasn't a huge deal. We just laid our towels out and let them give us more if we needed them. Overall, it was a decent stay, but nothing special.

By , from Opelika, AL on Sep 7, 2020

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