Creekstone Inn
2.0 out of 5.0
3.5
out of 5
Average Guest Review
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Recent guest reviews
We loved the location and the creek balcony! THe breakfast helped start our day. Staff was amazing
The side we stayed in was a bit dated we had an actual key to unlock the door with. And it turned out we had bed bugs in our room. The staff was very quick to get to the room and get us moved to another one though as well as refunding one night.
Had a wonderful time. Hotel staff was a great help.
Hotel was ok room seemed very cheap and the vents in the air conditioning were missing and you could see dead bugs in the vent. Needs a privacy divider on the balcony only had screens and our Neibor's were rude when we came out we had a three year old with us.
The hotel was clean and was in a perfect location. The trolley picks you up right in front of the hotel. In addition the balconies overlooking the river were wonderful. It was great to hear the river and watch the geese each morning drinking your coffee. Staff could not have been nicer.
We have stayed here several times in the past few years and enjoyed every stay. The rooms are clean and the river is peaceful with geese and ducks around. Yes, there is a campground across the river, so your view is not pristine. The breakfast is filling, but not the buffet from a restaurant downtown. They are not trying to be that. For the money and for what I believe they are trying to be...a good, clean place to stay and give families options to reduce the breakfast expense, they do an excellent job.
What I missed in other reviews, the office and pool are across the street from the rooms. This is an older place as most others state. The beds are very comfy, but that's about it. The two tvs are nice but volume was a fight. But the rooms were quite. RIver is nice and fun to float down.
The beds were comfortable. The staff was friendly and helpful. My new favorite hotel in pigeon forge. Every room over looks the river.
It was clean and beds were comfortable. Will stay here again
Check in was very easy and speedy. The staff were friendly and welcoming. The room itself was very comfortable and clean. The balcony overlooking the Pigeon River is very relaxing. I did not, however, like only have a "grate" type divider between the neighboring balconies. The continental breakfast was adequate. Don't expect meat and eggs though. There was fruit, cereal, muffins, bread to toast, biscuits and gravy, and coffee, juice and milk. It was definetly enough to get ones day going. The area for the breakfast was very tight. So, we took ours back to our room. Even though the rooms were very clean and adequate, the building could use some paint. OUr room door had large areas of peeled off paint. The check our process was very quick and easy also, thanks to Logan, Rachel and Sarah. Thanks for the Taffy.
We stayed here several times. Love it being able to sit out over the creek, and smell the campfires across the creek. Nice rooms and clean.
The cleanliness was horrible. No light bulbs in some of lamps.
When we checked in the air wasn't working in our room, we called the front desk and told them. someone came to check it but had to move us to a different room. Needs bigger parking area.
We have been staying at Creekstone for over 15 years. The rooms habe recently been renovated, but the floor plan is still the same. We love the peace on the balcony overlooking the river, just totally relaxing. The staff are all friendly and helpful. This year the front desk called and checked with us soon after we got in the room. One of the televisions was on the wrong channel to receive the HD cable feed. Within 5 minutes the caller was in our room and corrected the problem. We will continue to sray here.
Enjoyed our stay at the Creekstone Inn. It was close to local attractions and located in a quiet area.
This was our first time in Pigeon Forge, and we will stay at the creekstone next time. Its close to everything yet off the main drag. The front desk staff are excellent, Felicia is very nice. When I checked in there were 3 gentlemen working the front desk at 11PM. I was concerned since I was leaving afterwork to arrive in Pigeon Forge I may arrive too late. No problem at all here front desk was ready to go at 11PM. Everything is convenient from the parking to the elevators. The balconies in each room are relaxing looking at the river. Maid service was great. Some other reviewers state that the sink is in the middle of the room. It is however didn't see it an issue at all, it actually worked nice to separate the two queen beds in our room. Came with a fridge and microwave, and 2 TV's one for each bed. I booked this hotel off of the reviews online, it had good reviews and was affordable. Really nothing negative to say at all, its not a high class resort but its a nice place to stay while in Pigeon Forge with no issues or drama. The whole hotel was very clean and in a good area.
First time staying here very happy with everything. Beds were comfortable room was clean and view from balcony of River was great.
Love the sound of the water. Rocking chairs on the balcony, nice. Only one downside: Screens between the balconies offered no privacy.
Only thing negative about the experience is you have to drive about 1/2 mile to the actual hotel as it is not in the same location as the office
NIce view of creek and ducks in the back. This is an older hotel but it is very clean. I was traveling with my husband, and we would stay there again, but I probably wouldn't stay there if traveling alone. We appreciated the tafffy they gave us at checkout. The staff was very friendly.
Hotel highlights
- Free buffet breakfast
- Free WiFi in rooms and public areas
- Free parking
- Outdoor pool
Located within a mile (2 km) of Patriot Park, Creekstone Inn is within 2 miles (3 km) of Dollywood. This 172-room hotel welcomes guests with free breakfast and conveniences like an outdoor pool and free in-room WiFi. It's on a river and also close to Big Top Arcade and Fantasy Golf.
Dining
Free buffet breakfast is served each morning from 7 AM to 10 AM.
Rooms
All of Creekstone Inn's 172 rooms are air-conditioned and have an array of amenities, including balconies, microwaves, and coffee makers. Flat-screen TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries. Rooms also include free local calls.
Property features
At Creekstone Inn, guests have access to an outdoor pool, free WiFi in public areas, and coffee in a common area. You can take advantage of free parking if you drive. The 24-hour front desk has staff always at the ready.
Guest reviews for Creekstone Inn
Everyone
We loved the location and the creek balcony! THe breakfast helped start our day. Staff was amazing
bed bugs
Everyone
The side we stayed in was a bit dated we had an actual key to unlock the door with. And it turned out we had bed bugs in our room. The staff was very quick to get to the room and get us moved to another one though as well as refunding one night.
Review comment
manager responded on Jan 17, 2018
Thank you for your review. We value all feedback from our guests because it allows us to make improvements to ensure the satisfaction of all of our guests. Our River's Landing building is currently under extensive renovations. All rooms will have a fresh new look, and all doors will be upgraded to new electronic locks. We are pleased to hear that our staff was quick and courteous with handling any situations you had during your stay with us. Thank you for choosing Creekstone Inn, and we hope you visit us again in the future.
Everyone
Had a wonderful time. Hotel staff was a great help.
Everyone
Hotel was ok room seemed very cheap and the vents in the air conditioning were missing and you could see dead bugs in the vent. Needs a privacy divider on the balcony only had screens and our Neibor's were rude when we came out we had a three year old with us.
great weekend trip
Everyone
The hotel was clean and was in a perfect location. The trolley picks you up right in front of the hotel. In addition the balconies overlooking the river were wonderful. It was great to hear the river and watch the geese each morning drinking your coffee. Staff could not have been nicer.
good peaceful location for your stay
Everyone
We have stayed here several times in the past few years and enjoyed every stay. The rooms are clean and the river is peaceful with geese and ducks around. Yes, there is a campground across the river, so your view is not pristine. The breakfast is filling, but not the buffet from a restaurant downtown. They are not trying to be that. For the money and for what I believe they are trying to be...a good, clean place to stay and give families options to reduce the breakfast expense, they do an excellent job.
the river is fun, the beds are comfortable.
Everyone
What I missed in other reviews, the office and pool are across the street from the rooms. This is an older place as most others state. The beds are very comfy, but that's about it. The two tvs are nice but volume was a fight. But the rooms were quite. RIver is nice and fun to float down.
comfortable beds
Everyone
The beds were comfortable. The staff was friendly and helpful. My new favorite hotel in pigeon forge. Every room over looks the river.
nice hotel, centrally located to all attractions.
Everyone
It was clean and beds were comfortable. Will stay here again
long weekend getaway
Everyone
Check in was very easy and speedy. The staff were friendly and welcoming. The room itself was very comfortable and clean. The balcony overlooking the Pigeon River is very relaxing. I did not, however, like only have a "grate" type divider between the neighboring balconies. The continental breakfast was adequate. Don't expect meat and eggs though. There was fruit, cereal, muffins, bread to toast, biscuits and gravy, and coffee, juice and milk. It was definetly enough to get ones day going. The area for the breakfast was very tight. So, we took ours back to our room. Even though the rooms were very clean and adequate, the building could use some paint. OUr room door had large areas of peeled off paint. The check our process was very quick and easy also, thanks to Logan, Rachel and Sarah. Thanks for the Taffy.
Thank you for your review. We are delighted to hear that you enjoyed the view of the river. It is always a wonderful way to start your morning with a hot cup of coffee on the balcony before going down to enjoy our breakfast buffet. We hope to see you again soon!