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Clarion Pointe Downtown Gatlinburg

2.5 star property

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Photo gallery for Clarion Pointe Downtown Gatlinburg

Desk, laptop workspace, blackout drapes, iron/ironing board
Fitness facility
Exterior
Lobby
Reception

Reviews

6.8 out of 10

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Gym
  • Business services

Explore the area

View in a map
200 East Parkway, Gatlinburg, TN, 37738
  • Place, Historic Ogle Log Cabin
    ‪3 min walk‬
  • Place, Anakeesta
    ‪4 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪68 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 323 sq ft
  • Sleeps 4
  • 2 Queen Beds

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About the neighborhood

Gatlinburg

Located in Downtown Gatlinburg, Clarion Pointe Downtown Gatlinburg is within a 5-minute walk of Anakeesta and within 15 minutes of other popular attractions like Ripley's Aquarium of the Smokies. This 96-room hotel welcomes guests with free breakfast and conveniences like a 24-hour gym and free in-room WiFi.

What's nearby

  • Historic Ogle Log Cabin - 3 min walk - 0.2 miles
  • Anakeesta - 4 min walk - 0.3 miles
  • Ripley's Aquarium of the Smokies - 6 min walk - 0.4 miles
  • Gatlinburg SkyPark - 13 min walk - 0.7 miles
  • Gatlinburg Convention Center - 15 min walk - 0.8 miles

Getting around

  • McGhee Tyson Airport (TYS) - 68 min drive

Restaurants

  • ‪Tennessee Cider Company - ‬7 min walk
  • ‪Subway - ‬6 min walk
  • ‪Ole Red - ‬3 min walk
  • ‪Jason Aldean’s Kitchen & Rooftop Bar - ‬8 min walk
  • ‪Pancake Pantry - ‬7 min walk

About this property

Clarion Pointe Downtown Gatlinburg

Guests of Clarion Pointe Downtown Gatlinburg have access to a children's pool, a 24-hour gym, and free WiFi in public areas. You'll find limited parking. The 24-hour front desk has staff always at the ready. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and express check-out.
49-inch TVs come with cable channels, and guests can stay connected with free WiFi. Other amenities include refrigerators, microwaves, and free local calls. Housekeeping is available on request.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a 24-hour fitness center.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:30 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Children's pool
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch TV with cable channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Service animals exempt from fees

Children and extra beds

  • Up to 2 kids 18 years old and younger stay free when using existing bedding

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Check-in: 4:00 PM
  • Check-out: 11:00 AM
  • Minimum check-in age: 21
The front desk is open 24 hours a day, and checking out is easy with express services. Driving? This property offers limited parking, along with a car charging station.

We should mention

Details about charges, deposits, or other important information:

  • This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession.
  • Charges for extra guests may apply and vary depending on the property's policy.
  • A cash deposit, credit card, or debit card for incidental charges, as well as a government-issued photo ID, may be required at check-in.
  • Special requests are subject to availability at the time of check-in and can't be guaranteed. Certain requests may come with additional charges.
  • This property accepts credit cards. Cash is not accepted. 
  • This property uses a grey water recycling system.
  • Onsite safety features include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit.
  • This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

Additional information about polices, regulations, and more:

  • The seasonal pool is open from May to November.
  • Pool access available from 9:30 AM to 10:00 PM.
  • No cribs or infant beds are available.
  • No rollaway or extra beds are available.

Property is also known as

Howard Johnson Gatlinburg Downtown
Howard Johnson Inn Gatlinburg Downtown
Howard Johnson Gatlinburg
Howard Johnson Hotel Gatlinburg
Park View Inn Gatlinburg
Park View Gatlinburg
Clarion Inn
Clarion Pointe Gatlinburg
Clarion Inn Downtown Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel
Clarion Pointe Downtown Gatlinburg Gatlinburg
Clarion Pointe Downtown Gatlinburg Hotel Gatlinburg

Frequently asked questions

Is a free cancellation option available at Clarion Pointe Downtown Gatlinburg?

Clarion Pointe Downtown Gatlinburg offers free cancellation on select room rates. To learn more, review the cancellation policy on Orbitz.

What's there to do around Clarion Pointe Downtown Gatlinburg?

This hotel is situated in Downtown Gatlinburg within a 10-minute walk of Ripley's Aquarium of the Smokies and Anakeesta. You'll also find Great Smoky Mountains National Park and Gatlinburg SkyPark within a short drive.

Is parking available on site at Clarion Pointe Downtown Gatlinburg?

Yes, there is accessible parking and electric car charging available.

Does Clarion Pointe Downtown Gatlinburg include a casino?

No, Clarion Pointe Downtown Gatlinburg doesn't have a casino.

Is there an indoor pool at Clarion Pointe Downtown Gatlinburg?

No, this hotel doesn't have an indoor pool; however, there is an outdoor pool. Guests have access between 9:30 AM and 10:00 PM and the seasonal pool is normally open from May until November.

What will couples enjoy most about a stay at Clarion Pointe Downtown Gatlinburg?

Couples will appreciate amenities like a seasonal outdoor pool, a 24-hour fitness facility, and free breakfast at this hotel.

Are there hot tubs at Clarion Pointe Downtown Gatlinburg?

No, this hotel doesn't have a spa tub.

Does Clarion Pointe Downtown Gatlinburg feature a restaurant that includes a breakfast menu?

Yes, Clarion Pointe Downtown Gatlinburg serves free continental breakfast each morning from its snack bar.

Does Clarion Pointe Downtown Gatlinburg allow pets to stay for free?

No, pets aren't allowed at Clarion Pointe Downtown Gatlinburg though service animals are welcome.

Are there connecting rooms at Clarion Pointe Downtown Gatlinburg?

No, this hotel doesn't feature connecting guestrooms.

How close is the airport from Clarion Pointe Downtown Gatlinburg?

The closest major airport to Clarion Pointe Downtown Gatlinburg is McGhee Tyson Airport (TYS), which is about 27.6 mi away.

Are there rooms with balconies that I can book at Clarion Pointe Downtown Gatlinburg?

No, there aren't any guestrooms with balconies at Clarion Pointe Downtown Gatlinburg.

Clarion Pointe Downtown Gatlinburg Reviews

Reviews

6.8
Rating 10 - Excellent. 262 out of 930 reviews
Rating 8 - Good. 221 out of 930 reviews
Rating 6 - Okay. 179 out of 930 reviews
Rating 4 - Poor. 143 out of 930 reviews
Rating 2 - Terrible. 125 out of 930 reviews

6.6/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Kierro

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff was friendly, clean room
Stayed 4 nights in Nov 2025

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place in a great location.
Stayed 2 nights in Nov 2025

4/10 Poor

Shannon

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Location was great and within walking distance however hotel needs serious upgrades. I would not choose this hotel for my next stay.
Stayed 2 nights in Nov 2025

8/10 Good

Jason

Stayed 2 nights in Nov 2025

4/10 Poor

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Nov 2025

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
No exhaust fan in the bathroom, just an empty hole that i plugged with a bath towel to keep out bugs etc. The shower curtain didn't extend far enough down to keep the bathroom floor from flooding.
Stayed 3 nights in Oct 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
We stayed two nights, the room was clean, the bed wasn’t hard it was very comfortable, I loved the walk in shower, check in was easy and quick, staff was friendly and we was able to walk wherever we wanted! I would stay here again and I would recommend it to others!
Stayed 2 nights in Oct 2025

4/10 Poor

Steven

Traveled with group
Towel bar in bathroom missing/broken. Shower curtain didn’t fit the shower. Ceiling tile in bathroom was removed and I put it back in place. Formica was coming off vanity
Stayed 1 night in Oct 2025

4/10 Poor

Carrie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
1st room had mold on celing.Got moved to a second room at 1 AM.That room had a foul odor to it.
Stayed 2 nights in Oct 2025

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mom and I in the Smokies ❤️

There was kids running around half the night over us and outside our room.The room was clean and everything we needed...just needs to be updated....no toothbrush at the front desk(I forgot mine).It's was within walking distance to everything downtown.
Stayed 2 nights in Oct 2025

2/10 Terrible

David

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t have the breakfast, the room was dirty. The staff was very unfriendly and antisocial, especially at the front desk. The fire extinguishers are not up to code. The cases around them are broke and there’s wasps nest in them. The elevator has no permit or anything from the city where the fire department and it needs to be updated and worked on. I would not suggest this hotel to anyone.
Stayed 3 nights in Oct 2025

10/10 Excellent

Holly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025

2/10 Terrible

Hayley

Disliked: Cleanliness, staff & service, property conditions & facilities
Not hanicap accepting
Stayed 3 nights in Oct 2025

4/10 Poor

Brian

Business traveler, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property was horrible
Stayed 1 night in Oct 2025

6/10 Okay

Carol

Traveled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
Sooo, for the price…we were satisfied. Here’s the good, the bad, and the ugly!! THE GOOD PERFECT, safe location. Super easy to walk the Gatlinburg strip and just far enough away from all the noise. Breakfast was a bit of a mad house but very tasty. Eggs, sausage (I didn’t care for), waffles, toast, bagels, cereal, fruit, yogurt, milk coffee, tea, juices. Lobby was spacious and clean. Front desk open 24/7 Our room 1098, was extremely spacious and had a jacuzzi in the living room that worked. Shower had great pressure. No bed bugs. The king bed was very comfortable! THE BAD The shower curtain was way too short (both ways). The floors were DIRTY. Like a dirty mop had been rolled across the floor’s. I got Clorox clean up and and scrubbed the bathroom floor and the piece of floor between the bed and the bathroom. The nasty, dark areas never came clean but at least I felt better. You have to request for maid service on a daily basis or you won’t get it. We asked all 3 days and only got 1. THE UGLY Where the tub met the wall was dark and awful looking. The shower curtain was way too short. A line of rust was noticed under the faucet. The tub faucet dripped non stop. Where the shower head comes out of the wall is a hole. No cover present. The bathroom door looked like it had been propped on its side and had water damage at some point. It was scratched up-stained and was dirt like where you’d pull the door to shut it. I also cleaned that inside and out-didn’t do much good.
Stayed 3 nights in Oct 2025

10/10 Excellent

Wilfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent services and good complimentary breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Elda

Stayed 2 nights in Oct 2025

6/10 Okay

philip

Traveled with family
Liked: Amenities
The out side halls & doors of rooms need paint. Makes place look rundown. The rooms are ok but need some repairs mirror w broken frame light switch that was installed out of template not corrected stains on wall. Shower was nice bed was nice but outside appliances was poor.?
Stayed 1 night in Sep 2025

10/10 Excellent

Marvin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and looks like updated.
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room had very poor lighting
Stayed 2 nights in Sep 2025

4/10 Poor

Kumu

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Felt that hotel/motel was rundown. Main lobby area was fine but not the building where our room was. Elevator was old. Room was old. There was hair stuck on shower walls making me think bathroom wasn’t cleaned properly. Pillows on the bed were not comfortable neither was the mattress,
Stayed 1 night in Sep 2025

6/10 Okay

Charli

Disliked: Cleanliness, staff & service

Clean your own floors.

Check in went smooth but when we got to room there was a filthy wash cloth in shower. Next morning I spilled some coffee, took towel to wipe it up and found floor was filthy also. Reported both to front desk. Cleaning came in again and floor was still dirty.
Stayed 2 nights in Sep 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

2/10 Terrible

Anthony

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
First room was dirty and had a used rag and used bars of soap in the tub along with hair and crumbs on and around the bed, and unit smelled of urine. The second room ( which we took because we were tired after driving 8 and a half hours) had no soap, conditioner, or body gel, and very little shampoo. Asked the front desk for some, she said that house keeping would be up the next morning to refill the containers.... That never happened..... Drywall mud covering a water damaged wall (seemed to be covering mold or mildew) water damaged ceiling tiles, warped ceiling tiles which opened up to the open area between floors, crumbs around the bed, door chain broken off and missing, water leaking outside the door from above unit. And the pool was green and full of algae. Room 129 was the second room can't remember the number of the first room
Stayed 2 nights in Sep 2025

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