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Courtyard by Marriott Galveston Island

3.0 out of 5.0

Recent guest reviews

Bed bugs and horrible management. I will never stay here and the hotel smelled like mildew. I was not happy. I was switched several times. The beach access is the best part.

The room is quite small. My daughter had to sleep on the pull-out couch, which was well worn and uncomfortable. The front desk staff were quite nice. They gave us a king size comforter to double up on the bed to give it more padding. Did the trick, but still seemed a bit ridiculous for $200+ a night. Pool is nice and it is on the main drag next to a popular beach spot... though honestly, the beach there is not very pretty and is RIGHT next to a very very busy street.

Overall, it's a great hotel, the location is awesome, but the rooms are a bit small for my taste.

Once we checked into our room, we noticed the bathroom was not as clean as it should have been. We informed the staff at the front desk as we left for dinner and asked them to please clean the bathroom. When we returned 4 hours later, the room had not been cleaned. We called down to the front desk and the staff person told us he could not leave th desk and there was no housekeeping staff on duty. He offered a discount on the room for that evening's rate. I cleaned the bathroom. When we checked out, we noticed the discount had not been included. So, we approached the front desk and asked about the discount. The gentleman at the desk then discounted the 2nd night rate, which was much lower than the first night's rate. I asked for the manager. The manager then made the correct adjustment. He went one step further and increased the discount.

We enjoyed our stay here. Good value. The staff was great.

It was nice and peaceful, far away from all the outside noise from pleasure pier but not too far that it was a long drive to there. Hotel staff is very welcoming and attentive. Will come back here in the future.

Nice and clean, a little way from most activity though

Not happy at all..pool bar closed at 7 and music was turned off at 10 pm...

Great hotel and right across the street from the beach! Room was very comfortable and the staff was very courteous.

Staff was great. Even helped me jump my car when the battery went dead.

Room was big, clean and was exactly what I was expecting. Hotel offered a shuttle service to the strand. That was very nice.

No complaints in the world here, deff worth the stay :-)

The hotel staff was very friendly and helpful! We had a king room with a pullout sofa for the girls. The beds were comfortable, but it was a little tight with the sofa pulled out. The pool was very nice and had great entry for little ones plus a few landing pads around the edge that were shallow. We would stay here again. It was a little further from the beaches than we would prefer, but you are most likely going to drive to your spot anyway. They do have a shuttle if needed (we did not use).

Room was late being ready, requested towels i never received, only one key , said they would bring another. Never did.Had to go down two floors to get ice. Icemaker not working.overall bad experience , especially considering the cost

I took my family for a short stay at this hotel and it was just perfect! The location was excellent, beach front. The staff was excellent and the room was spotless, spacious and we had a beautiful view of the beach from our window.

Great hotel! Had a wonderful time and having a nice clean room to stay in made it that much better!

The hotel was very trendy inside, the gym was clean and had new equipment, and the pool and fire pit outside were very comforting. Our room was extremely clean and everything worked properly. We liked that the mini fridge was empty, so we could fit our groceries in there. The coffee machine in the room worked well, the TV swiveled so we could watch it on the couch or while in bed. The bathroom was clean and there was a nice marble seat in the shower, and the toiletries they provided us with were top brands. The staff was really friendly and made us feel welcomed. I would definitely stay here again on our next trip back to Galveston because the beach was right across the street and wasn't too crowded.

We had a great time.it was in a perfect place.we had a beautiful view of the bay.we even seen dolphins from our room window.we will definitely stay here again!

we had a wonderful time we even seen dolphins from our hotel room window it was in a perfect place it was clean and the bed cozy

Room options

Room, 2 Queen Beds

Queen 2 | Sleeps 4

Suite, Multiple Beds, Ocean View

Queen 2 | Sleeps 6

Guest reviews for Courtyard by Marriott Galveston Island

Everyone (6) Couples (5) Family (7) Friends (1)
1

it was horrible.

Everyone

Bed bugs and horrible management. I will never stay here and the hotel smelled like mildew. I was not happy. I was switched several times. The beach access is the best part.

By on Aug 23, 2017

4

ok stay

Everyone

The room is quite small. My daughter had to sleep on the pull-out couch, which was well worn and uncomfortable. The front desk staff were quite nice. They gave us a king size comforter to double up on the bed to give it more padding. Did the trick, but still seemed a bit ridiculous for $200+ a night. Pool is nice and it is on the main drag next to a popular beach spot... though honestly, the beach there is not very pretty and is RIGHT next to a very very busy street.

By , from Dallas, Texas on Jul 16, 2017

3

nice hotel close to beach, small rooms

Everyone

Overall, it's a great hotel, the location is awesome, but the rooms are a bit small for my taste.

By , from Texas on Apr 23, 2017

3

the hotel was understaffed.

Everyone

Once we checked into our room, we noticed the bathroom was not as clean as it should have been. We informed the staff at the front desk as we left for dinner and asked them to please clean the bathroom. When we returned 4 hours later, the room had not been cleaned. We called down to the front desk and the staff person told us he could not leave th desk and there was no housekeeping staff on duty. He offered a discount on the room for that evening's rate. I cleaned the bathroom. When we checked out, we noticed the discount had not been included. So, we approached the front desk and asked about the discount. The gentleman at the desk then discounted the 2nd night rate, which was much lower than the first night's rate. I asked for the manager. The manager then made the correct adjustment. He went one step further and increased the discount.

By on Aug 3, 2016

5

fine hotel.

Everyone

We enjoyed our stay here. Good value. The staff was great.

By , from Wichita, KS on Mar 20, 2016

4

nice and peaceful

Everyone

It was nice and peaceful, far away from all the outside noise from pleasure pier but not too far that it was a long drive to there. Hotel staff is very welcoming and attentive. Will come back here in the future.

By on Feb 21, 2016

5

nice

Families

Nice and clean, a little way from most activity though

By on Dec 8, 2015

1

not a pleasant place to stay..

Families

Not happy at all..pool bar closed at 7 and music was turned off at 10 pm...

By on Sep 9, 2015

5

awesome stay

Couples

Great hotel and right across the street from the beach! Room was very comfortable and the staff was very courteous.

By on Apr 23, 2015

5

great staff

Couples

Staff was great. Even helped me jump my car when the battery went dead.

By on Apr 6, 2015