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Recent guest reviews

Room was little smelly not sure what was it but doesn’t smell fresh. Horrible frozen breakfast at least microwave the pastry. For the price I would expect better room and better breakfast

Very friendly staff...gorgeous HUGE room at a decent price. Perfect location in Galveston. What’s not to love?

Great location for cruise and nice rooms and wonderful service.

I liked the location of the property, the friendly staff, the spacious rooms. The only thing I did not like was the window coverings, they need to invest in black out shades. The sun came blasting in early in the morning.

Nice place. Convenient to old town, restaurants, and cruise ships

I liked the property as it was modern and clean. The staff was friendly and attentive.

The guy who checked us in was not friendly and i didn't feel like the reviews i had read prior to checking in. I was hoping to be check in what Ms.Dee. Oh but when the morning came and it was time to a board the cruise ship Me.Dee checked use out.I felt very welcomed and wanted to stay a just chat with such a beautiful and warm personality.I can say i had a wonderful time checking out of the Hobor House because of Ms.Dee we left smiling. We are the couple from New Orleans 09/15/2019-09/16/2019

Wonderful front desk person. Good location and really good food close by

Great location. Otherwise, hallways are dark and depressing. Smelled like dust or mold in hallways? Damp smell? No staff was around for breakfast. Rooms were clean though and everything was functional.

Interesting location, and a unique space. The room was lovely and roomy. I also had a nice view.

Very clean clise to everything... got there late so no problem with anything

I’ve stayed at this hotel frequently, was staying with my small boys alone, and had my room vandalized while we were enjoying the pool at the sister property. The head of security (Tyler) came to investigate that evening, inventoried items taken, and said management would be in contact with me. The hotel collected the items left behind by the thief and said they would check the door card reader. Since the hotel was full, they couldn’t move us to a different room. The following morning I spoke to the manager who had already been informed about what occurred. She was not apologetic, stated facilities would be by to check the door, then would be in touch. The worst part to me, I didn’t ask them to contact me, they stated repeatedly they were going to, then never did. I did call twice to follow-up; however, I’ve never been contacted. This is very disappointing, especially since we been frequent guests.

What a beautiful place, my family and I enjoyed our stay! I would disagree with all other previous post, saying negative reviews. Very Clean and Great hospitality. I would come again

At Pier 21 # 28 Galveston TX

Hotel highlights

  • Steps from Port of Galveston Cruise Terminal and Strand Historic District
  • Free WiFi in rooms and public areas
  • Marina
  • 24-hour front desk

Harbor House at Pier 21 is adjacent to popular attractions such as Port of Galveston Cruise Terminal and Strand Historic District. This 42-room, 3-star hotel has in-room conveniences like refrigerators, microwaves, and coffee makers.


Rooms

All of Harbor House at Pier 21's 42 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Flat-screen TVs come with satellite channels, and free WiFi keeps guests connected. Other amenities include hair dryers, safes, and phones.


Property features

Guests of Harbor House at Pier 21 enjoy features like a marina, free WiFi in public areas, and coffee in a common area. Self parking is available for USD 12 per night. The front desk is staffed 24 hours a day to help with securing valuables and dry cleaning/laundry. This smoke-free hotel also has a TV in a common area.

Room options

Room, 2 Queen Beds, Harbor View

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 5

Room, 1 King Bed, Harbor View

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Guest reviews for Harbor House at Pier 21

Everyone (21) Couples (5) Family (4)
5
Everyone

By on Oct 10, 2020

Review comment responded on Oct 10, 2020

Hello! Thank you for taking the time to tell us about your experience at the Harbor House! It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

5
Everyone

By on Aug 20, 2020

Review comment responded on Sep 6, 2020

Hello! Thank you for taking the time to tell us about your experience at The Harbor House! It is always a pleasure to receive positive feedback. We look forward to serving you in the future.

5
Everyone

By on Jun 29, 2020

5
Everyone

By on Mar 7, 2020

2
Family Business Business

Room was little smelly not sure what was it but doesn’t smell fresh. Horrible frozen breakfast at least microwave the pastry. For the price I would expect better room and better breakfast

By on Feb 18, 2020

Review comment responded on Feb 24, 2020

Thank you for sharing the feedback of your stay. We are sorry to hear the issues you mentioned. Please know we monitor all our reviews and will take your comments to heart.

5
Partner Couples

Very friendly staff...gorgeous HUGE room at a decent price. Perfect location in Galveston. What’s not to love?

By on Jan 1, 2020

Review comment responded on Jan 3, 2020

Thank you for the glowing review of Harbor House. We love you consider us the perfect location. We hope to see you soon.

5
Family with small children

Great location for cruise and nice rooms and wonderful service.

By on Dec 23, 2019

Review comment responded on Jan 1, 2020

Thank you for the glowing recommendation. We hope to see you soon.

4
Family with small children

I liked the location of the property, the friendly staff, the spacious rooms. The only thing I did not like was the window coverings, they need to invest in black out shades. The sun came blasting in early in the morning.

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for the feedback regarding your stay at Harbor House. Aside from the window covering, we're pleased you enjoyed your stay and we hope to see you in 2020.

4
Family

Nice place. Convenient to old town, restaurants, and cruise ships

By on Dec 4, 2019

Review comment responded on Dec 9, 2019

Thank you for the kind review of Harbor House. We hope to see you again soon.

5
Everyone

By on Nov 23, 2019

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