The only question I asked at check in was where is your pool. The receptionist answers. When me and my child come down to the pool after 45 mins of being checked in, the GM stops us to whisper that the pool is closed due to a part being needed. I assume the whispering was to not make other guests aware that the almost $400 a night hotel near a mall full of construction also had no working pool. We immediately switched hotels, and management kindly obliged to our exit.
It was great!
It was nice
Good location
Great location, Great Bed, Super quiet, all amenities you could need. Def will stay again when in Hogtown.
Noisy
Linens and towels were spotless. The towels were nice and thick.
Quiet, clean room. I would have liked to check out online but that wasn’t available.
The bed was dirty. We need more paper toilet that wasn't in the bathroom.
We Truly enjoyed our stay!!!! Room & building was overly clean!!! Staff at front desk was extremely helpful, pleasant. Restaurant staff especially Desiree was More Than First Class as was food. Can’t say enough great things about this hotel. First Class 5 Star Hotel For Very Little Price. EXCELLENT.
I like the place. Its nice and clean. Love the rain shower head
We have stayed here twice and have absolutely loved it both times. Hotel Indigo is a very comfortable modern hotel with great customer service and a wonderful pool area. The hotel is very close proximity to great shopping and diverse dining. If I had to give you one low point the showers are amazing, but the water pressure isn’t great
Great stay. The hotel was very clean and very chic. Will stay again!
We stayed overnight on our way to Miami. We checked in exhausted at 1AM,Anitra knew my name and welcomed us to the Hotel! Amid our concerns with Co-Vid,the hotel took many precautions and was very clean/sanitized. Great hotel and excellent staff..
Located within 2 miles (3 km) of Fred Bear Museum, Hotel Indigo Gainesville-Celebration Pointe, an IHG Hotel places you within a few miles (5 km) of UF Health Shands Hospital. This 140-room, 3.5-star hotel has conveniences like an outdoor pool, free in-room WiFi, and free self parking. Located centrally in Gainesville, it's connected to a shopping center and also close to University of Florida and Samuel P. Harn Museum of Art.
Enjoy a bite to eat at the hotel's bistro, or relax with a drink at the bar/lounge. Cooked-to-order breakfast is offered for a fee each morning from 7:00 AM to 11:00 AM.
Guests can expect to find free WiFi and wired Internet, along with 49-inch flat-screen TVs. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Refrigerators, coffee makers, and free long-distance calls are also standard.
At Hotel Indigo Gainesville-Celebration Pointe, an IHG Hotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking if you drive. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, concierge services, and securing valuables. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a 24-hour business center, a seasonal outdoor pool, and a computer station.
The only question I asked at check in was where is your pool. The receptionist answers. When me and my child come down to the pool after 45 mins of being checked in, the GM stops us to whisper that the pool is closed due to a part being needed. I assume the whispering was to not make other guests aware that the almost $400 a night hotel near a mall full of construction also had no working pool. We immediately switched hotels, and management kindly obliged to our exit.
It was great!
Thank you for leaving us such a great review. We appreciate your feedback and hope to get the chance to serve you again in the future!
It was nice
Thank you for the positive review! We are so glad you enjoyed your stay.
Good location
We appreciate you taking the time to leave a review. We hope to see you again soon!
Great location, Great Bed, Super quiet, all amenities you could need. Def will stay again when in Hogtown.
Thank you for the kind review - we look forward to seeing you again!
Noisy
Linens and towels were spotless. The towels were nice and thick.
Quiet, clean room. I would have liked to check out online but that wasn’t available.
Thank you for the 5 out of 5! We appreciate the positive feedback and hope you will choose us again when you are in Gainesville.
Thank you for the feedback about your recent stay. We do hope you will try us again when you are in Gainesville.
Thank you for the review. We look forward to welcoming you back to our hotel again soon when you are in Gainesville.
Dear Michelle, Again our apologies for your experience you didn’t see our multiple postings online at time of your booking or our team failing to notify/clarify at time of check in about our pool being out of service due to a repair that is out on order. Unfortunately this part is required to safely use the pool so we are patiently waiting for the part and install. However, I like to clarify your comments that you imply I was talking softly to avoid guests knowledge which is completely inaccurate to what happened. In fact besides you, your daughter and my colleague there was no other guests present in the lobby restaurant area when I met with you both. I mentioned numerous times when you asked what? In response to me when I stop you and your daughter on the way to the pool that the pool was closed for repairs. I explained then a couple times that I was talking in a low tone due to colleague at the same table I was sitting with was on a conference call I even try to speak with you before you stormed off yo the elevator barely giving me your name or room number to assist with your complaint. I’m sorry if you interpreted my soft tone anything other than being courteous to my team and at the same trying to inform you that the pool was out of service and save your daughter the disappointment of the out of order sign. However, thank you for giving us credit for waiving you the fee of your stay even though we are not responsible for doing that in this case . I did approve a refund for your stay due to just arriving and I too am a mom and wanted your little girl to get to swim for the day as your family planned. I hope your Easter weekend was wonderful and we hope your reconsider a stay in the future when the pool is open again as we put the safety of our guests first and foremost.